Information last verified:
396 Canisteo Street, Hornell, NY 14843
For more information about senior living options: (844) 490-3973
The workers here are always letting people in and out of the building. There are so many violations in and around this building it's not funny. The workers are unqualified and do not have the real licenses they need to run the facility.Sue’s Rest in Hornell, NY is best suited for seniors who want to keep costs low and can tolerate a high degree of family or advocate involvement to oversee daily operations. The limited public impressions point to a setting where residents are largely autonomous or have light care needs, and where formalized staffing and oversight may not be reliably reassuring. In practical terms, this community may work for a highly self-sufficient resident or for a family prepared to act as a steady, on-site supervisor, rather than for anyone needing consistent medical oversight, regulated care, or robust on-site staffing.
Those weighing alternatives should recognize who this option is not ideal for. Families seeking dependable licensed caregiving, regulated staffing levels, and clear credentialing will want to look elsewhere. Residents who require regular assistance with medications, mobility help, memory care, or complex health management should consider options with verifiable licensing, documented staff qualifications, and stronger incident histories. If peace of mind about safety and compliance is a priority, Sue’s Rest should not be the first pick.
From the sparse, divergent signals in the reviews, the most concrete red flag is concerns about staffing qualifications and licensing. On the other hand, a five-star review exists, suggesting at least some positive experiences or perceptions in certain visits. The tension between these data points is meaningful: if staff are truly unqualified or operating without proper licenses, that can undermine basic safety, medication handling, emergency response, and daily rhythms that residents and families rely on. The potential upside of a smaller, intimate setting, more personal attention, fewer residents to navigate, cannot reliably offset the risk presented by questionable staffing practices and regulatory gaps.
Given these dynamics, the key decision hinges on risk tolerance and care expectations. If a senior’s needs are minimal and supervision is feasible through family-based oversight or outside aides, Sue’s Rest might be contemplated as a lower-cost, temporary arrangement. If, however, even occasional lapses in staff competence or licensing accuracy could create safety concerns, such as improper medication administration, unmonitored access, or insufficient incident response, the prudent course is to pursue other communities with transparent licensing, licensed administrators, and verifiable staff credentials. A visit to assess how residents are cared for, how access is controlled, and how staff respond to questions becomes essential.
Practical due-diligence steps should guide any visit, and questions should be pointed. Request current licensing documents and any recent state inspections, and ask for a copy of the staff roster with roles and qualifications. Inquire about staff turnover, training programs, and supervision by a licensed administrator. Observe the environment for secure entry points, clear pathways for emergencies, clean medication storage, and how meals, activities, and daily routines are organized. Speak with multiple staff members during different shifts, and, if possible, talk with current residents or their families about consistency of care and responsiveness. Bring a checklist of must-haves (medication management, fall prevention, emergency procedures) and press for concrete examples of how those needs are met.
Ultimately, the recommendation is decisive: for families prioritizing dependable, licensed care with predictable staffing, Sue’s Rest represents a high-risk choice relative to better-vetted alternatives. The community may still hold appeal for those willing to trade formalized oversight for cost savings and a smaller residential feel, but substantial due diligence is mandatory before any commitment. If uncertainties persist after a thorough tour and document review, those concerns are best resolved by steering toward established, well-inspected assisted living options in the area that can deliver verified qualifications, documented safety practices, and transparent operations.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sue's Rest in Hornell, NY, is a welcoming board and care home that offers a comfortable and supportive living environment for residents seeking assistance with daily activities. Nestled in a vibrant community, Sue's Rest combines the warmth of home with the essential care services needed to ensure a fulfilling lifestyle.
The facility features a host of amenities designed to enhance the quality of life for its residents. A spacious dining room serves nutritious meals tailored to individual dietary needs, while the garden and outdoor spaces provide serene spots for relaxation and socialization. All living areas are fully furnished, ensuring each resident feels at home from day one. Additional conveniences include housekeeping services, move-in coordination assistance, telephone access, and high-speed Wi-Fi throughout the premises.
Care services at Sue's Rest are comprehensive and personalized. Trained staff members provide support with activities of daily living such as bathing, dressing, transfers, and medication management. Residents can rest assured knowing that their health needs are coordinated with healthcare providers, including those requiring special dietary arrangements or diabetes management. Transportation arrangements are also available for medical appointments, allowing residents to access necessary healthcare easily.
Social engagement is a key component of life at Sue's Rest. The community organizes scheduled daily activities that encourage participation and interaction among residents, fostering friendships and camaraderie.
Located conveniently near various amenities, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, Sue’s Rest provides its residents not only with care but also with easy access to the broader Hornell community.
With a focus on dignity, independence, and companionship, Sue's Rest stands out as an excellent choice for individuals seeking compassionate assisted living in Hornell.
Sue's Rest is located at 396 Canisteo Street, Hornell, NY 14843 in Steuben County, New York
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