396 Canisteo Street, Hornell, NY 14843
For more information about senior living options: (844) 490-3973
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The workers here are unqualified and do not have the licenses they need to run the facility. There are numerous violations in and around the building. The workers are letting people in and out of the building, which is unsafe. The reviewer believes those with family members here should be moved to a real living center to get real help.There is a sense of unease surrounding the building, a feeling that the doors are never truly closed to the outside world. The observer notes that people are constantly coming and going, with little to no screening or accountability for who is allowed inside. This ongoing flow of visitors and residents alike creates an impression that security and safety are not being prioritized, and that the routine of daily movement through the facility may be more about convenience than protection.
The concerns go beyond the surface of open doors. The review highlights a pattern of violations described as pervasive, scattered across the premises and its surroundings. It's not just one or two missteps but a troubling accumulation that weighs on anyone who considers the place unsafe or improper for living and care. The tone makes it clear that these violations are highly distressing to witness and that they undermine any sense of trust in the facility's ability to maintain a safe environment.
For families with loved ones in the building, the message is blunt and urgent: relocate them to a real living center where they can receive genuine help. The reviewer communicates a strong recommendation driven by fear for the residents' well-being. It's framed as a protective instinct, a plea to prevent harm by removing relatives from an environment perceived as unstable and inadequately supervised. The emphasis is on seeking a setting that offers real, reliable care rather than the current arrangement.
A core issue raised is the competence and qualifications of the staff. The workers are described as unqualified, lacking the licenses and credentials necessary to operate the facility properly. This claim goes beyond dissatisfaction with service quality to question the legitimacy of the care provided. If staff members do not hold the appropriate licenses, the implication is that residents may be receiving care that does not meet professional standards, with potential risks to safety, health, and overall welfare.
The absence of proper licensing and training is portrayed as a structural problem that undermines accountability. Without qualified personnel, there is little assurance that routines, safety protocols, medical oversight, or emergency responses are being handled correctly. The review implies that such gaps could lead to preventable incidents, errors in care, or violations that go unchecked because there is no robust system of verification or oversight in place.
In response to these concerns, there is a call for change that goes beyond individual annoyances or complaints. The recommendation is for stricter inspections, verification of licenses, and a commitment to staffing that meets established professional standards. Enhancements in security, clearer pathways for reporting violations, and a transparent process for addressing complaints are suggested as essential steps toward restoring trust and safeguarding residents.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sue's Rest in Hornell, NY, is a welcoming board and care home that offers a comfortable and supportive living environment for residents seeking assistance with daily activities. Nestled in a vibrant community, Sue's Rest combines the warmth of home with the essential care services needed to ensure a fulfilling lifestyle.
The facility features a host of amenities designed to enhance the quality of life for its residents. A spacious dining room serves nutritious meals tailored to individual dietary needs, while the garden and outdoor spaces provide serene spots for relaxation and socialization. All living areas are fully furnished, ensuring each resident feels at home from day one. Additional conveniences include housekeeping services, move-in coordination assistance, telephone access, and high-speed Wi-Fi throughout the premises.
Care services at Sue's Rest are comprehensive and personalized. Trained staff members provide support with activities of daily living such as bathing, dressing, transfers, and medication management. Residents can rest assured knowing that their health needs are coordinated with healthcare providers, including those requiring special dietary arrangements or diabetes management. Transportation arrangements are also available for medical appointments, allowing residents to access necessary healthcare easily.
Social engagement is a key component of life at Sue's Rest. The community organizes scheduled daily activities that encourage participation and interaction among residents, fostering friendships and camaraderie.
Located conveniently near various amenities—including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals—Sue’s Rest provides its residents not only with care but also with easy access to the broader Hornell community.
With a focus on dignity, independence, and companionship, Sue's Rest stands out as an excellent choice for individuals seeking compassionate assisted living in Hornell.
Sue's Rest is located at 396 Canisteo Street, Hornell, NY 14843 in Steuben County, New York
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