Granville Center For Rehabilitation And Nursing
Save17 Madison Street, Granville, NY 12832
For more information about senior living options: (844) 490-3973
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The facility has modern, well-equipped facilities. The staff are friendly, attentive, and caring. The receptionist was friendly. Mr. Mailloux is an outstanding administrator who takes time to speak with families and shows compassion. Therapy is enjoyable and residents look forward to it, with staff like Kim and Steve making it fun. The facility is highly recommended by families for quality care.
The pictures on the website are deceptive, and the place appeared dirty upon entry. There were no chairs in the visiting area for guests. A resident's bedspread was filthy. Meals were served on flimsy paper plates, causing food to drop on the floor. The staff ignored a bed sore, indicating very poor care. Food service was wretched, with 90% of hot meals arriving cold on cold plates. A visitor described staff as rude and abusive, leaving families feeling unheard. Care was almost nonexistent, with residents left in bed and in urine?soaked sheets. There were reports of theft, with funds stolen from a resident's bank account and no satisfactory resolution. The facility smelled of urine, and rehabilitation efforts were minimal or lacking.There is a striking mix of experiences shared by families and visitors, with strong feelings on both ends of the spectrum. Some people arrive with high hopes, only to feel disappointed or even betrayed by what they encounter once inside. Others describe moments of genuine care, progress, and gratitude for improvements in their loved ones' lives. Across the board, the photos and promises on the website are read against a backdrop of intensely personal and highly variable day-to-day encounters.
Several accounts paint a photo of a facility where basic comforts and clean, welcoming surroundings are inconsistent at best. One reviewer described the entrance as initially giving the impression of dirtiness, even though the receptionist was friendly. Inside a resident's room, issues ranged from a missing wand on a blind that prevented daylight, to the absence of a chair for visitors, to a bedspread described as filthy, and a room layout that offered "no closets to hang her clothes." Meals were served on flimsy paper plates, with complaints that food would sometimes drop when plates were moved, and that items such as condiments or lactaid were not readily available. These details paint a picture of environments where small but meaningful comforts are not reliably in place, contributing to a sense that the facility does not consistently meet basic expectations for dignity and homeliness.
Concerns about care and safety repeatedly surface, sometimes with dramatic consequences. Several reviews allege neglect of serious health needs, including bedsores that were not adequately treated and patients left in a state that suggested minimal supervision or intervention. Descriptions of patients being unable to move independently, receiving little to no assistance with meals or personal care, or not being seen by doctors in a timely fashion create a narrative of fragile health being jeopardized by inconsistent staffing and responsiveness. One reviewer even used strong language to characterize the environment as "The house of Covid," referring to a rapid decline after admission, while others described seeing residents left sitting in their own filth for extended periods. The sentiment across these threads is a deep fear for the most vulnerable residents and frustration with communication gaps and perceived indifference from some staff members.
Administrative and communication issues add another layer of tension. Some families report a lack of transparency and follow-through, including difficulty obtaining information about a loved one's status or location, even in the context of a legal case. One reviewer noted a refusal to confirm whether a home-care client had returned to the facility, coupled with concerns about privacy and access. Allegations of misleading representations from administrators - such as claims of favorable ratings from a particular administrator who allegedly posted five-star reviews - create a sense of distrust about governance and accountability. In a particularly painful anecdote, a family member described having thousands of dollars stolen from a sister in care, followed by what they perceived as an inadequate or absent response from social workers and administrators. Together, these stories emphasize how critical clear, compassionate communication and reliable oversight are to family members who are balancing care decisions with wide-ranging emotions.
Despite the weight of these negative experiences, there are notable voices that speak to positive relationships and meaningful progress. A recurring thread highlights a compassionate administrator, with one reviewer specifically praising Mr. Mailloux as "an outstanding administrator" who took time to engage with families and show genuine care about the care their loved one received. Other reviews celebrate the dedicated efforts of the staff - nurses, aides, and kitchen workers alike - describing them as caring, attentive, and willing to listen to concerns. Family members repeatedly credit the team for creating engaging programs and events, and for fostering rehab and therapy opportunities that residents find meaningful. In some narratives, the overall arc is one of recovery and renewal: a father living with Parkinson's who, after a difficult initial period, shows tangible improvements in strength and endurance through diet and steady therapy, with daily activity including cycling on a recumbent bike and a noticeable return to independence that is felt by the family.
The contrast between good days and bad days is stark. Some reviewers voice optimism about the potential for care when staff are responsive, when therapy is structured and engaging, and when the kitchen and activities teams support residents' well-being. They speak positively about therapy being a highlight of the day, about staff who listen, and about administrators who contact families with warmth and transparency. Yet other accounts describe hours that feel like a struggle to obtain basic services - sufficient hydration, timely medication administration, consistent hand hygiene, and the presence of doctors on site. Observations about a strong odor of urine in common areas, limited staffing, and insufficient interaction between staff and residents in some sessions echo the broader concerns about whether residents are truly getting the rehabilitation and personal attention they deserve.
In the end, the experiences shared here present a community with a highly uneven track record. For some families, Granville Center represents a place where staff demonstrate expertise, kindness, and genuine commitment to improving residents' lives. For others, it is a source of ongoing worry, where environmental shortcomings, health-related neglect, and opaque administration undermine trust and peace of mind at one of life's most vulnerable junctures. The consistent thread is the call for careful, hands-on scrutiny: prospective families are urged to visit, tour the facility, ask direct questions about daily routines, staffing levels, and medical oversight, and seek current resident feedback. The pattern suggests that persistence, proactive communication, and a thorough on-site assessment are essential before making any decisions about placement.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Granville Center for Rehabilitation and Nursing in Granville, NY is a premier assisted living community that offers exceptional amenities and care services to enhance the comfort and well-being of its residents.
The community boasts an array of amenities designed to cater to the unique needs and preferences of its residents. A beauty salon is available for residents to enjoy professional hairstyling services, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation makes it convenient for residents to explore the surrounding area, and a computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by expert chefs. For those who enjoy physical fitness, a fitness room is available as well as outdoor spaces such as gardens for relaxation and enjoyment. Additionally, there is a gaming room, small library, wellness center, and access to Wi-Fi/high-speed internet.
Care services provided by Granville Center include 24-hour call system and supervision to ensure round-the-clock assistance is available when needed. Trained staff offer personalized support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time. The mental wellness program aims at promoting emotional well-being among residents.
The community takes pride in catering to individual dietary needs by offering diabetes diets and accommodating special dietary restrictions. Meal preparation and service are provided by skilled culinary professionals.
For recreational activities, Granville Center offers concierge services for personalized assistance, fitness programs for physical well-being, planned day trips for exploration outside the community, resident-run activities for fostering friendships within the community, as well as scheduled daily activities to keep residents engaged and entertained.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship; Granville Center ensures that residents have easy access to essential services close by.
Overall, Granville Center for Rehabilitation and Nursing is a vibrant and supportive community that provides comfortable living, excellent care services, and engaging activities to enrich the lives of its residents.
Granville Center For Rehabilitation And Nursing is located at 17 Madison Street, Granville, NY 12832 in Washington County, New York
Granville Center For Rehabilitation And Nursing on seniors.fyi includes 5 photos including images showing healthcare, landscaping, rehabilitation, physical therapy, interior, building, pathway, outdoor, and more.
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