Caring Family Nursing And Rehabilitation Center
Save22-41 New Haven Avenue, Far Rockaway, NY 11691
For more information about senior living options: (844) 490-3973
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Premier Nursing and Rehab Center emerges in these reviews as a compassionate, well-run facility that many families rely on for skilled nursing and rehabilitation. Across multiple accounts, visitors and residents alike describe a place that feels welcoming, professional, and genuinely focused on personalized care. The overall tone is consistently positive, with numerous shout-outs to staff members who go above and beyond to make residents feel safe, respected, and at home. The praise spans admissions, nursing, therapy, social work, and daily caregiving, underscoring a cohesive team effort that shines through in daily operations and special moments of care.
A standout thread in the feedback is the leadership and warmth of the staff. PJ Rodriguez is repeatedly highlighted as a cornerstone of the community - an admissions contact who not only provides thorough information and tours, but also remains consistently communicative, supportive, and dedicated to meeting every need beyond the admission itself. The appreciation extends to Samantha for Medicare guidance and file management, as well as Johana, who helps reflect the strong leadership at the facility. The nursing leadership, including Director of Nursing Elaine, is described as friendly, approachable, and receptive, with a focus on understanding residents' goals and maintaining open lines of communication throughout a resident's stay. The assistant director, Bambi, is noted as a reliable extension of leadership who participates in regular updates.
Therapy and social services are also praised for their competence and attentiveness. Namesh, the Director of Occupational and Speech Therapy, is cited for effectiveness, with staff members who guide families through processes and follow-up steps. Although there was one miscommunication about follow-up logistics, the team quickly corrected course and demonstrated professionalism. Social Services, led by Susan, is repeatedly described as accessible and responsive, frequently connecting with families during admission and remaining available to address questions and concerns, often meeting families in patient rooms or replying promptly to emails. This consistency in administrative support, nursing care, and allied health services contributes to a sense of stability and confidence for families navigating a hospital-to-rehab transition.
Daily life on the unit is characterized by compassionate, hands-on care. Judy, one of the daily care professionals, receives heartfelt thanks for assisting with bathing, nails, shaving, dressing, and contributing to a patient's dignity and comfort each day. Several reviews note how the staff's patience, kindness, and genuine concern help residents feel cared for, nurtured, and valued, with many stories of residents and families expressing gratitude for the care they received. The feedback emphasizes a culture of teamwork and a family-like atmosphere that helps residents feel at ease during a challenging time in their lives.
Facility conditions and environment receive a mixed but generally positive assessment. On the positive side, reviewers laud the cleanliness and upkeep of the lobby, gym, hallways, and patient rooms; they highlight renovations to the short-term unit as a major improvement that enhances comfort and atmosphere. Residents and families often remark on the well-maintained spaces, warmth, and renovations that have modernized the environment. The dining experience is another bright spot, with meals described as tasty, well-presented, served hot, and consistently reliable in timing. These factors, combined with secure, friendly entrances and a walk-in admissions process that emphasizes accessibility, contribute to a welcoming overall impression.
There are some practical considerations noted by reviewers. The facility's location on a narrow residential street is described as a local character - private parking behind the building and good lighting are positives - yet there are concerns about a trash incinerator on site that leaks drainage and creates odors near the walkway, which some visitors find unpleasant and unsettling. A second shared bathroom is reported to have had a residue and odor issue after cleaning, suggesting room for ongoing attention to maintenance and hygiene in all patient areas. Another point of feedback mentions that while the entrance and check-in process is consistently friendly and reliable, there was some confusion around the process for taking a family member out for follow-up appointments, which the staff helped resolve quickly. Overall, reviewers acknowledge that renovations are ongoing and that the team is responsive to concerns, with many noting that improvements have significantly enhanced the facility's look and feel.
Several reviewers frame Premier as an essential asset to the Rockaway Peninsula, praising its ability to deliver high-quality care and to support families through difficult medical journeys. Observations from individuals whose loved ones required sub-acute, short-term rehab, or post-hospital rehabilitation emphasize the program's effectiveness, the professionalism of the team, and the sense of hope residents gain as they regain strength and prepare to return home. In many accounts, families express gratitude for the facility's care quality, the compassionate approach of staff, and the assurance that their loved ones are in capable hands. The combination of strong administrative leadership, attentive clinical teams, and a patient-centered philosophy appears to be the core strength that leaves a lasting positive impression on those who pass through Premier Nursing and Rehab Center.
In sum, the reviews paint Premier Nursing and Rehab Center as a place where residents receive personalized, attentive care delivered by a dedicated team across admissions, nursing, therapy, social work, and daily caregiving. The institution's recent renovations are celebrated for improving the environment, and the emphasis on clear communication and family involvement helps create a sense of partnership and trust. While there are fair notes about ongoing facility maintenance challenges and a few procedural ambiguities, the overall narrative is one of a welcoming, capable, and caring center that many families would recommend for short-term rehab, skilled nursing, and long-term peace of mind. The consensus is clear: Premier stands out as a compassionate community that cares deeply for its residents and their families.
The Caring Family Nursing And Rehabilitation Center in Far Rockaway, NY is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services.
Residents can enjoy visiting the on-site beauty salon to pamper themselves or relax in their fully furnished accommodations while enjoying cable or satellite TV. The center also provides community operated transportation for residents' convenience, making it easy for them to attend appointments or go on outings. For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet access available.
Meals are served in a spacious dining room with restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by the center's kitchen staff. Special dietary restrictions such as diabetes diets are also accommodated.
The center puts emphasis on promoting residents' physical and mental well-being through various activities and programs. There is a fitness room available for exercise enthusiasts, as well as planned day trips and resident-run activities to keep everyone engaged and entertained. A mental wellness program is also provided to support residents' emotional needs.
For those who appreciate outdoor spaces, the center offers a beautiful garden where residents can relax and enjoy nature. There is also an outdoor space available for recreational activities.
Care services at Caring Family Nursing And Rehabilitation Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and timely. Additionally, move-in coordination is provided to assist new residents in transitioning smoothly into their new home.
Within close proximity to the center, there are several pharmacies, restaurants, transportation options, and places of worship available for convenience and accessibility.
Overall, the Caring Family Nursing And Rehabilitation Center offers a caring and supportive environment where individuals can age gracefully while receiving personalized care services tailored to their specific needs.
Caring Family Nursing And Rehabilitation Center is located at 22-41 New Haven Avenue, Far Rockaway, NY 11691 in Queens County, New York
Caring Family Nursing And Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, bedroom, healthcare, windows, building, entrance, therapy room, physical therapy, and more.
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