Queens Nassau Rehabilitation And Nursing Center

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  • Interior

    A minimalist bedroom featuring a single bed with a blue headboard and mint green bedding, complemented by modern artwork on the walls.
  • Building

    A modern building featuring sleek architectural design and landscaped surroundings.
  • Architecture

    A modern building featuring a colorful logo against a clear blue sky.
  • Dining

    A stylish outdoor dining area with modern decor illuminated at night.
  • Landscaping

    A modern residential building with landscaped surroundings and a fenced entrance.
  • Kitchen

    A modern kitchen featuring stainless steel appliances and a green tiled backsplash.
  • Lighting

    A beautifully lit outdoor space featuring a basketball hoop and elegant landscaping.
  • Outdoor

    Exterior view of the Queener National facility.
  • Exercise Equipment

    A well-equipped gym featuring various exercise machines and a vibrant floor design.
  • Rehabilitation

    A spacious therapy room featuring a colorful mural and designated exercise areas.

Queens Nassau Rehabilitation And Nursing Center

520 Beach 19Th Street, Far Rockaway, NY 11691

For more information about senior living options: (844) 490-3973

4.1 from 66 reviews
5 stars
48
4 stars
4
3 stars
0
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Queens Nassau Rehabilitation And Nursing Center

    Pros

    • pro Queens Nassau is regarded as the best rehabilitation center in NY because of its skilled patient care team.
    • pro The staff are very pleasant and helpful, and the facility is clean and clutter-free.
    • pro The facility is very clean and bright, with a beautiful yard for fresh air and sunshine, and the employees are helpful and nice.
    • pro The CNAs are kind and caring, and the facility is very clean and smells good.
    • pro The facility is immaculate, with pleasant staff and meals that look good, and residents feel germs-free.
    • pro The location is good, with a neat environment, and the staff are friendly.
    • pro The facility has improved a lot since arrival, with pleasant, accommodating, and caring security and supervisors.
    • pro Friendly faces and a very clean facility; security is awesome.
    • pro The care and concern shown by the staff are consistently praised, with compassion and dedication.

    Cons

    • pro The facility is dirty, with dust on the walls and mice running around the building.
    • pro One reviewer called the place a living Hell and compared visiting to being in a prisoner-of-war camp.
    • pro A reviewer felt disrespected by a nurse, complained that staff are consistently short-staffed and won't help with showers, and said they would give 0 stars.
    • pro The rehab program was described as a racket intended to keep residents locked up, driven by Medicare/Medicaid notes and assessments.
    • pro The call bell system is unreliable, with reports of many rings before anyone responds.
    • pro The facility's kosher-diet rules limit meals and drinks, and the smoking policy is overly restrictive.

    Review

    Queens Nassau Rehabilitation Center in New York receives a wide range of voices, with many callers praising the facility as a top choice and a number of others raising serious concerns. On balance, the sentiments center on a highly skilled patient care team, a bright and clean environment, and staff members who are described as pleasant, helpful, and dedicated. Several families express gratitude for the care their relatives receive, noting that the staff goes above and beyond to be attentive and compassionate. Comments highlight not only routine nursing attention but also the small touches that make a stay more bearable or even uplifting, such as a serene yard for fresh air, a clean and uncluttered setting, and a welcoming, supportive atmosphere.

    Many reviews emphasize the quality of care and the professionalism of the people who work there. One writer notes that the nursing and CNAs are kind and caring, and that the facility itself is very clean and smells good. Others point to the overall cleanliness and organization of the building, the pleasant demeanor of staff at entry, and the positive impression created during tours, including staff members who were described as warm, professional, and informative. Several accounts commend the caregiving team for their dedication, and a number of family members say they feel confident in the care their loved ones are receiving. The environment is repeatedly described as bright and well-maintained, with mentions of good food presentation and a sense of safety and order.

    Positive remarks extend to specific scenes and memories: a patient's small but meaningful progress, the sense of security and neatness in the unit, and the impression that the facility can serve as a model for others. One visitor describes a tour where music, singing, and smiles from nurses and aides helped create a very positive atmosphere, and another notes the attentive care given to a relative who had previously faced a difficult prognosis. The dedication of staff, including housekeepers and front-desk personnel, is frequently acknowledged, with many reviewers expressing gratitude and a willingness to recommend the facility to others based on these strengths.

    Against the many affirmations, there are clear and strongly worded criticisms from other speakers. A reviewer reports a dirty facility with visible dust on the walls and mice running in the halls and rooms, describing a marked decline in the cleanliness that should be expected in a rehabilitation setting. This account contrasts sharply with the otherwise glowing descriptions and portrays a facility that has serious sanitation and pest control problems that affect the experience of visitors and residents alike. The same comment thread includes concerns about overall maintenance and the physical state of the building, which some feel has been compromised by renovations that leave ongoing issues unresolved.

    There are equally pointed interpersonal complaints about treatment and staffing. One individual recounts an altercation with a nurse who appeared disrespectful and notes persistent short-staffing, making it difficult to receive basic care such as showering. The frustration is compounded by a sense of being left to manage on one's own, and a suggestion that response times to calls for help are too slow. This experience stands in stark contrast to the many stories of warmth and attentiveness, illustrating a troubling inconsistency in how residents are treated and supported.

    Another telling account describes the facility as "a living Hell" for a family member, invoking imagery of confinement and despair and suggesting that the relative's end-of-life experience was marked by neglect and a lack of viable options. Such testimonials convey deep distress about the quality of care and the emotional toll on families, underscoring that for some residents, the facility falls far short of the standards implied by its more favorable reviews. This kind of testimony is harsh and emotionally charged, but it remains an important part of the overall picture.

    A further, very detailed critique centers on a set of systemic concerns: dietary policy in a kosher facility, the viability of meals and drinks, and the control over outside food. The writer argues that while outside food can be brought in, the costs, diet restrictions, and the perception that the facility is more interested in enforcing rigid rules than meeting residents' daily preferences are troubling. They also touch on restrictions around smoking, the role of social workers, and the sense that renovations and modernizing efforts coexist with persistent problems like nonfunctional elevators and a continuing mice issue. Most pointedly, they describe what they perceive as a "cycle" of rehabilitation assessments - monthly reviews designed to gauge progress - which they see as a mechanism to keep residents in a perpetual loop rather than to foster genuine recovery or timely discharge.

    Taken together, the collection of reviews paints a complex portrait: Queens Nassau is praised repeatedly for a skilled, caring staff, cleanliness, and a positive, welcoming atmosphere that many families find deeply reassuring. Yet it is equally clear that not all experiences align with these high notes. Concerns about cleanliness, responsiveness, staffing levels, end?of?life care, dietary rigidity, facility maintenance, and the rehabilitation process itself reveal that the center's performance can vary significantly depending on who is involved in a given moment and which unit a resident is in. For families and prospective patients, the message is nuanced: there are strong reasons to believe in the quality and dedication of many staff members, but it is essential to evaluate the facility personally, ask questions about staffing patterns, cleanliness, and the specific care plan, and consider both the successes and the setbacks reflected in the lived experiences of other residents and their loved ones.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John F Kennedy International (3 miles away) John F Kennedy International (3 miles away)
    • LaGuardia (14 miles away) LaGuardia (14 miles away)
    • Newark International (23 miles away) Newark International (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Queens Nassau Rehabilitation And Nursing Center in Far Rockaway, NY is an assisted living community that provides a wide range of amenities and care services to cater to the needs and preferences of its residents. The community offers a comfortable and relaxing environment with various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, a small library, and Wi-Fi/high-speed internet access.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions options available. Additionally, they have the convenience of housekeeping services, move-in coordination assistance, private bathrooms, and fully furnished accommodations. Outdoor space and a garden are also provided for residents to enjoy nature.

    The care services at Queens Nassau Rehabilitation And Nursing Center are designed to ensure the well-being of each resident. There is 24-hour call system and supervision available to address any emergencies. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered along with diabetes diet support and special dietary restrictions for personalized nutritional needs.

    Residents can maintain their mental wellness through the center's mental wellness program. Transportation arrangement for non-medical purposes is available to help residents reach nearby places conveniently. For medical appointments, transportation is also arranged. The wellness center enables residents to engage in fitness programs and planned day trips.

    In terms of nearby facilities, there are seven pharmacies located close by for easy access to medications. Two restaurants provide additional dining options outside of the community. Residents can easily find transportation options nearby as well. There is also a place of worship situated in close proximity for those who wish to practice their faith.

    Overall, Queens Nassau Rehabilitation And Nursing Center offers a comfortable assisted living experience with various amenities and care services available to meet residents' diverse needs while promoting their overall well-being.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (4.2 miles)
    • Walgreens (4.2 miles)
    • CVS Pharmacy (4.7 miles)

    Transportation

    • JFK Runways (2.8 miles)
    • Delta SkyClub & SkyDeck (3.1 miles)
    • JFK Apron (3.1 miles)
    • Concourse B (3.2 miles)
    • Virgin Atlantic Clubhouse Lounge (3.3 miles)
    • The Centurion Lounge (3.4 miles)
    • Terminal 5 (3.4 miles)

    Places of Worship

    • Congregation Sons of Israel (3.1 miles)
    • St Luke's Episcopal Church (9.3 miles)

    Restaurants

    • Air France Lounge (3.7 miles)
    • Bobby Van's Steakhouse (3.9 miles)
    • Jordans Lobster Farm (5.1 miles)
    • White Castle (7.3 miles)
    • Sonny's Canal House (8.4 miles)
    • Sugar Bowl (9 miles)

    Cafes

    • Starbucks (5.3 miles)

    Physicians

    • Orlin & Cohen Orthopedic Group (5.6 miles)
    • South Nassau Communities Hospital (7.3 miles)
    • Prohealth Baldwin Harbour Pediatrics (7.9 miles)
    • Long Island Pediatrics (8 miles)

    Parks

    • Oceanside Park (6.7 miles)
    • Hempstead Lake State Park (7.9 miles)
    • Forest Park (8.7 miles)
    • Cunningham Park (9.1 miles)
    • Coes Neck Park (9.4 miles)
    • Alley Pond Park (9.7 miles)

    Hospitals

    • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (7.3 miles)
    • Kings County Hospital Center (10.8 miles)

    Theaters

    • AMC Fresh Meadows 7 (9.9 miles)

    Frequently Asked Questions

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