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4.1 from 77 reviews
5 stars
56
4 stars
5
3 stars
1
2 stars
1
1 stars
14
Overall Review of Queens Nassau Rehabilitation And Nursing Center
common26 reviews mention this
Staff are consistently described as caring
Residents and visitors repeatedly describe staff as caring and attentive.
Across the reviews, people describe the day-to-day experience with staff as supportiveâfriendly greetings, attentive help, and nurses and aides who make visitors feel comfortable. Several reviewers also say they felt reassured about loved ones being cared for, and a number mention professional teamwork among the nursing and therapy teams. A smaller set of reviews contrasts that experience by complaining about unreturned communication, delays getting help, or disrespectful interactions.
common22 reviews mention this
Cleanliness and upkeep show up often
Clean, well-kept rooms and common areas are a frequent point in reviews.
Many reviews call out how clean the facility looks and feels, including descriptions like immaculate, spotless, and clutter-free. Some mention the building being bright and recently updated, and others add sensory details like the facility smelling good. There are also negative reviews that describe the facility as dirty, with visible dust and even mice in parts of the building, which is the main cleanliness-related concern that repeats.
differentiator4 reviews mention this
Rehab care includes therapy focus
Reviews specifically point to therapy and TBI-focused care.
Several reviews describe strong rehabilitation support, with attention to therapies and progress during short-term rehab. A few reviewers specifically mention a TBI-related unit and describe therapists and staff as caring and thorough, working with families to support mobility and strength. One set of very negative reviews also relates rehab outcomes to staffing and responsiveness, but overall the therapy-related praise centers on hands-on treatment and involvement.
caveat7 reviews mention this
Communication and call response draw complaints
A recurring concern is trouble getting timely assistance and follow-up.
Some reviews complain that it is hard to reach key staff, that call bells take a long time to get answered, or that families do not receive timely updates. A few reviewers also mention short staffing and describe experiences where basic assistance felt delayed. These complaints stand out because they contrast with the more positive reviews that describe staff being attentive and helpful when visitors are present.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
200 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
John F Kennedy International (3 miles away)
LaGuardia (14 miles away)
Newark International (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (3.1 miles)
CVS Pharmacy (3.3 miles)
CVS Pharmacy (4.2 miles)
Walgreens (4.2 miles)
CVS Pharmacy (4.7 miles)
Transportation
JFK Runways (2.8 miles)
Delta SkyClub & SkyDeck (3.1 miles)
JFK Apron (3.1 miles)
Concourse B (3.2 miles)
Virgin Atlantic Clubhouse Lounge (3.3 miles)
The Centurion Lounge (3.4 miles)
Terminal 5 (3.4 miles)
Places of Worship
Congregation Sons of Israel (3.1 miles)
St Luke's Episcopal Church (9.3 miles)
Restaurants
Air France Lounge (3.7 miles)
Bobby Van's Steakhouse (3.9 miles)
Jordans Lobster Farm (5.1 miles)
White Castle (7.3 miles)
Sonny's Canal House (8.4 miles)
Sugar Bowl (9 miles)
Cafes
Starbucks (5.3 miles)
Physicians
Orlin & Cohen Orthopedic Group (5.6 miles)
South Nassau Communities Hospital (7.3 miles)
Prohealth Baldwin Harbour Pediatrics (7.9 miles)
Long Island Pediatrics (8 miles)
Parks
Oceanside Park (6.7 miles)
Hempstead Lake State Park (7.9 miles)
Forest Park (8.7 miles)
Cunningham Park (9.1 miles)
Coes Neck Park (9.4 miles)
Alley Pond Park (9.7 miles)
Hospitals
Kaur Rupinder P Do South Nassau Family Medicine Oceanside (7.3 miles)
Queens Nassau Rehabilitation And Nursing Center on seniors.fyi includes 10 photos including images showing landscaping, outdoor, building, architecture, lighting, exercise equipment, bedroom, exterior, and more.
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Queens Nassau Rehabilitation And Nursing Center photos
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Interior
Building
Architecture
Dining
Landscaping
Kitchen
Lighting
Outdoor
Exercise Equipment
Rehabilitation
Interior, Decor, Bedroom, Artwork, and Minimalist
Dining and Patio
Landscaping
Windows and Entrance
Building
Architecture
Kitchen and Appliances
Lighting
Outdoor
Exercise Equipment, Gym, Fitness, and Treadmill
Exterior
Rehabilitation and Therapy Room
Fence, Modern Architecture, and Walkway
Urban
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