Queens Nassau Rehabilitation And Nursing Center
Save520 Beach 19Th Street, Far Rockaway, NY 11691
For more information about senior living options: (844) 490-3973
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Queens Nassau Rehabilitation Center in New York receives a wide range of voices, with many callers praising the facility as a top choice and a number of others raising serious concerns. On balance, the sentiments center on a highly skilled patient care team, a bright and clean environment, and staff members who are described as pleasant, helpful, and dedicated. Several families express gratitude for the care their relatives receive, noting that the staff goes above and beyond to be attentive and compassionate. Comments highlight not only routine nursing attention but also the small touches that make a stay more bearable or even uplifting, such as a serene yard for fresh air, a clean and uncluttered setting, and a welcoming, supportive atmosphere.
Many reviews emphasize the quality of care and the professionalism of the people who work there. One writer notes that the nursing and CNAs are kind and caring, and that the facility itself is very clean and smells good. Others point to the overall cleanliness and organization of the building, the pleasant demeanor of staff at entry, and the positive impression created during tours, including staff members who were described as warm, professional, and informative. Several accounts commend the caregiving team for their dedication, and a number of family members say they feel confident in the care their loved ones are receiving. The environment is repeatedly described as bright and well-maintained, with mentions of good food presentation and a sense of safety and order.
Positive remarks extend to specific scenes and memories: a patient's small but meaningful progress, the sense of security and neatness in the unit, and the impression that the facility can serve as a model for others. One visitor describes a tour where music, singing, and smiles from nurses and aides helped create a very positive atmosphere, and another notes the attentive care given to a relative who had previously faced a difficult prognosis. The dedication of staff, including housekeepers and front-desk personnel, is frequently acknowledged, with many reviewers expressing gratitude and a willingness to recommend the facility to others based on these strengths.
Against the many affirmations, there are clear and strongly worded criticisms from other speakers. A reviewer reports a dirty facility with visible dust on the walls and mice running in the halls and rooms, describing a marked decline in the cleanliness that should be expected in a rehabilitation setting. This account contrasts sharply with the otherwise glowing descriptions and portrays a facility that has serious sanitation and pest control problems that affect the experience of visitors and residents alike. The same comment thread includes concerns about overall maintenance and the physical state of the building, which some feel has been compromised by renovations that leave ongoing issues unresolved.
There are equally pointed interpersonal complaints about treatment and staffing. One individual recounts an altercation with a nurse who appeared disrespectful and notes persistent short-staffing, making it difficult to receive basic care such as showering. The frustration is compounded by a sense of being left to manage on one's own, and a suggestion that response times to calls for help are too slow. This experience stands in stark contrast to the many stories of warmth and attentiveness, illustrating a troubling inconsistency in how residents are treated and supported.
Another telling account describes the facility as "a living Hell" for a family member, invoking imagery of confinement and despair and suggesting that the relative's end-of-life experience was marked by neglect and a lack of viable options. Such testimonials convey deep distress about the quality of care and the emotional toll on families, underscoring that for some residents, the facility falls far short of the standards implied by its more favorable reviews. This kind of testimony is harsh and emotionally charged, but it remains an important part of the overall picture.
A further, very detailed critique centers on a set of systemic concerns: dietary policy in a kosher facility, the viability of meals and drinks, and the control over outside food. The writer argues that while outside food can be brought in, the costs, diet restrictions, and the perception that the facility is more interested in enforcing rigid rules than meeting residents' daily preferences are troubling. They also touch on restrictions around smoking, the role of social workers, and the sense that renovations and modernizing efforts coexist with persistent problems like nonfunctional elevators and a continuing mice issue. Most pointedly, they describe what they perceive as a "cycle" of rehabilitation assessments - monthly reviews designed to gauge progress - which they see as a mechanism to keep residents in a perpetual loop rather than to foster genuine recovery or timely discharge.
Taken together, the collection of reviews paints a complex portrait: Queens Nassau is praised repeatedly for a skilled, caring staff, cleanliness, and a positive, welcoming atmosphere that many families find deeply reassuring. Yet it is equally clear that not all experiences align with these high notes. Concerns about cleanliness, responsiveness, staffing levels, end?of?life care, dietary rigidity, facility maintenance, and the rehabilitation process itself reveal that the center's performance can vary significantly depending on who is involved in a given moment and which unit a resident is in. For families and prospective patients, the message is nuanced: there are strong reasons to believe in the quality and dedication of many staff members, but it is essential to evaluate the facility personally, ask questions about staffing patterns, cleanliness, and the specific care plan, and consider both the successes and the setbacks reflected in the lived experiences of other residents and their loved ones.
Queens Nassau Rehabilitation And Nursing Center in Far Rockaway, NY is an assisted living community that provides a wide range of amenities and care services to cater to the needs and preferences of its residents. The community offers a comfortable and relaxing environment with various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, a small library, and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions options available. Additionally, they have the convenience of housekeeping services, move-in coordination assistance, private bathrooms, and fully furnished accommodations. Outdoor space and a garden are also provided for residents to enjoy nature.
The care services at Queens Nassau Rehabilitation And Nursing Center are designed to ensure the well-being of each resident. There is 24-hour call system and supervision available to address any emergencies. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered along with diabetes diet support and special dietary restrictions for personalized nutritional needs.
Residents can maintain their mental wellness through the center's mental wellness program. Transportation arrangement for non-medical purposes is available to help residents reach nearby places conveniently. For medical appointments, transportation is also arranged. The wellness center enables residents to engage in fitness programs and planned day trips.
In terms of nearby facilities, there are seven pharmacies located close by for easy access to medications. Two restaurants provide additional dining options outside of the community. Residents can easily find transportation options nearby as well. There is also a place of worship situated in close proximity for those who wish to practice their faith.
Overall, Queens Nassau Rehabilitation And Nursing Center offers a comfortable assisted living experience with various amenities and care services available to meet residents' diverse needs while promoting their overall well-being.
Queens Nassau Rehabilitation And Nursing Center is located at 520 Beach 19Th Street, Far Rockaway, NY 11691 in Queens County, New York
Queens Nassau Rehabilitation And Nursing Center on seniors.fyi includes 10 photos including images showing landscaping, building, outdoor, architecture, lighting, exercise equipment, bedroom, exterior, and more.
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