Brookhaven Rehab & Health Care Center in Far Rockaway, NY

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Brookhaven Rehab & Health Care Center Brookhaven Rehab & Health Care Center Brookhaven Rehab & Health Care Center Brookhaven Rehab & Health Care Center

Brookhaven Rehab & Health Care Center in Far Rockaway, NY

Information last verified:

250 Beach 17Th Street, Far Rockaway, NY 11691

For more information about senior living options: (844) 490-3973

3.8 from 108 reviews
5 stars
60
4 stars
17
3 stars
4
2 stars
3
1 stars
24

Overall Review of Brookhaven Rehab & Health Care Center

Pros

  • pro The nurses and security staff are always pleasant and courteous.
  • pro The front desk staff were very welcoming and polite, and professional.
  • pro The staff were kind and attentive to residents' needs.
  • pro The entire staff was nice.
  • pro The recreation team and nursing staff are very nice and the facility is clean.
  • pro The activities department is very nice and kind; they make residents smile and are sweet.
  • pro The environment is bright, clean and calming; the artwork is amazing and the staff is professional and accommodating.
  • pro The Assistant Administrator Mr. Jackson is wonderful and consistently checks in with families.

Cons

  • pro The facility is described as a nightmare where a resident died due to neglect by doctors and nurses, and it needs to be investigated.
  • pro It is considered the worst rehabilitation and nursing home, with dirty, smelly rooms and residents left unattended for long periods.
  • pro Staff are often unresponsive, fail to follow doctor orders, and treat residents as if they are prisoners.
  • pro Families are advised not to send loved ones there because care is inconsistent and some patients are neglected.
  • pro The food quality is poor (sour milk, repetitive meals) and the dining area is poorly maintained.
  • pro There are widespread allegations of neglect and abuse, with calls to shut the facility down or change management.
  • pro Communication with families is unreliable; phones frequently don’t work and staff can be unhelpful.

Review

Brookhaven Rehab & Health Care Center in Far Rockaway is best suited for families seeking aggressive, therapy-driven rehabilitation and wound-care services, with the understanding that oversight and hands-on involvement will be essential. Post-acute short-term stays focused on regaining mobility and independence can be productive here when a robust rehab team is paired with active family participation. For long-term custodial care where daily consistency, predictable response times, and a relentlessly clean, well-maintained environment are non-negotiable, this community may fall short. In short, Brookhaven can deliver meaningful rehab gains, but only for families willing to supervise, advocate, and tolerate a variable day-to-day experience.

These reviews make clear who should consider alternatives. If dependable staffing, rapid call-bell response, and consistently high cleanliness and meal quality are non-negotiable, other facilities may be safer bets. Several families report serious concerns about neglect, erratic discharge practices, or delays in routine care, and a number of accounts describe frequent communication gaps and equipment failures. Financially and emotionally, those realities matter, especially when a loved one depends on 24/7 nursing. Prospective residents with complex medical needs, language or cultural service requirements, or a history of responsive, attentive care elsewhere may want to explore options with stronger, more uniform safety and service records.

On the upside, Brookhaven’s strongest selling points cluster around rehab prowess and certain compassionate staff experiences. The facility earns praise for cleanliness, a calm, inviting environment, and a capable rehabilitation team that includes noted PT/OT professionals who achieve meaningful mobility gains. Wound care and post-acute recovery stories exist, and several families underscore the value of the dementia unit and the activities crew, which can help residents stay engaged and maintain mood during recovery. In the best weeks, the front-desk and security teams are described as courteous and professional, and the overall atmosphere can feel welcoming and supportive when the right staff are present.

Yet the flip side is hard to ignore. Dozens of reviews portray a facility battling chronic understaffing and inconsistent day-to-day care. Call bells can go unanswered for extended periods, and some patients experience delays in basic needs, transfers, or medication management. A recurring thread describes rooms and common areas that fall short of expected standards, with reports of dirty conditions, equipment malfunctions, and less-than-ideal dining experiences, including limited meal variety and quality. Most troubling are stories of severe lapses in medical oversight, missed doctor visits, mismanagement of discharge planning, and in some accounts, alarming episodes surrounding patient hygiene and safety. The contrast between a few stellar therapists and a larger chorus of reliability concerns creates a jagged, high-stakes risk profile.

From a decision-making perspective, the pros and cons fight each other in a telling way. The rehab strengths can offset some risk for individuals who enter Brookhaven specifically for intensive physical therapy and wound-care optimization, and for families prepared to monitor progress closely and address issues as they arise. However, the negative threads, staffing gaps, inconsistent communication, and occasional reports of neglect, do not naturally balance with those gains. If a resident’s well-being hinges on consistent mood, rapid response, and indisputable daily care, the cons are not merely inconvenient but potentially dangerous. The facility’s ability to deliver reliable care appears highly contingent on staffing levels and the particular shift, which makes the experience uneven and unpredictable.

For families weighing next steps, a disciplined, proactive approach is essential. Begin with a thorough in-person tour focused on front-line staff availability during various shifts, and request to speak with the head of nursing and the rehabilitation team about typical daily routines, staffing ratios, and response times. Ask pointed questions about discharge processes, medication handling, and the mechanism for escalating concerns; insist on seeing current care plans and room cleanliness standards. If Brookhaven remains under consideration, design a concrete oversight plan: set up daily check-ins with the therapy team, establish a clear after-discharge follow-up protocol, and ensure a reliable communication channel with a social worker who will stay engaged. If the level of risk in daily care feels too high, or if the patient requires consistent, high-touch supervision without interruption, alternatives should be preferred. In the end, Brookhaven can be a strong fit for rehab-focused residents with engaged families, but it demands vigilance, a willingness to intervene, and a readiness to pivot to a more consistently staffed option if care gaps widen.

Features

Housing

  • 298 resident community capacity 298 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (3 miles away) John F Kennedy International (3 miles away)
  • LaGuardia (14 miles away) LaGuardia (14 miles away)
  • Newark International (23 miles away) Newark International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Brookhaven Rehab & Health Care Center in Far Rockaway, NY, is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to its residents. The facility provides a comfortable and fully furnished living environment with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access for residents to stay connected.

Residents can enjoy a variety of on-site amenities, including a beauty salon for personal grooming needs, a computer center for staying digitally connected, and a small library for leisurely reading. The dining room offers restaurant-style meals with special dietary restrictions catered to ensure the nutritional needs of residents are met. Additionally, housekeeping services are provided to maintain cleanliness and order throughout the facility.

The community places great emphasis on promoting the well-being and independence of its residents. It offers various wellness programs and fitness activities in the fitness room to promote physical health. Scheduled daily activities and resident-run activities provide opportunities for social engagement and mental stimulation.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments to ensure residents can access necessary services without inconvenience. Concierge services are also provided to assist with any additional needs or requests.

The surrounding area boasts convenient amenities such as pharmacies, restaurants, transportation options, and places of worship located nearby. This allows residents easy access to essential services while maintaining their desired level of independence.

Overall, the Brookhaven Rehab & Health Care Center provides a supportive community environment where residents can live comfortably while receiving personalized assistance with daily living activities, medication management, diabetes diet adherence, and mental wellness support. The facility's dedication to providing comprehensive care services alongside an array of amenities ensures that residents receive the highest quality of assisted living accommodations.

Nearby Places of Interest

Located in Far Rockaway, New York, this area offers a variety of amenities and services that cater to senior living. With multiple CVS Pharmacies nearby for easy access to medications and health care needs, as well as physicians and hospitals within a short distance, seniors can feel confident about their health care options. For those seeking spiritual fulfillment, there are places of worship such as Congregation Sons of Israel and St Luke's Episcopal Church in close proximity. Additionally, the abundance of parks like Oceanside Park and Hempstead Lake State Park provide opportunities for outdoor recreation and relaxation. With various dining options ranging from fine dining at Bobby Van's Steakhouse to casual fare at White Castle, there is something to suit every taste. Overall, this part of Far Rockaway offers a convenient and diverse environment for seniors looking to enjoy their golden years.

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.2 miles)
  • CVS Pharmacy (4.8 miles)

Transportation

  • JFK Runways (3.1 miles)
  • Delta SkyClub & SkyDeck (3.3 miles)
  • JFK Apron (3.4 miles)
  • Concourse B (3.5 miles)
  • Virgin Atlantic Clubhouse Lounge (3.6 miles)
  • The Centurion Lounge (3.6 miles)
  • Terminal 5 (3.7 miles)

Places of Worship

  • Congregation Sons of Israel (3.3 miles)
  • St Luke's Episcopal Church (9.5 miles)

Restaurants

  • Air France Lounge (3.9 miles)
  • Bobby Van's Steakhouse (4.1 miles)
  • Jordans Lobster Farm (5 miles)
  • White Castle (7.5 miles)
  • Sonny's Canal House (8.5 miles)
  • Sugar Bowl (9 miles)

Cafes

  • Starbucks (5.4 miles)

Physicians

  • Orlin & Cohen Orthopedic Group (5.7 miles)
  • South Nassau Communities Hospital (7.4 miles)
  • Prohealth Baldwin Harbour Pediatrics (7.9 miles)
  • Long Island Pediatrics (8 miles)

Parks

  • Oceanside Park (6.7 miles)
  • Hempstead Lake State Park (8 miles)
  • Forest Park (8.9 miles)
  • Cunningham Park (9.4 miles)
  • Coes Neck Park (9.5 miles)
  • Alley Pond Park (10 miles)

Hospitals

  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (7.3 miles)
  • Kings County Hospital Center (10.9 miles)

Theaters

  • AMC Fresh Meadows 7 (10.1 miles)

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