1441 Gateway Boulevard, Far Rockaway, NY 11691
For more information about senior living options: (844) 490-3973
Haven Manor is described as a true blessing by the family. The staff on the Behavioral Management Unit are skilled and genuinely caring, treating residents with respect, patience, and compassion. The experienced Mental Health Clinicians and Interdisciplinary Team have created personalized treatment plans that make a real difference. Improvements have been seen through therapy, counseling, and psychiatric care. The structured environment helps residents feel safe, supported, and more independent. The staff are kind and helpful. The care and kindness shown over the years are deeply appreciated.
Haven Manor is described as horrible, with staff disrespectful and residents treated like prisoners. Visitation is restricted and there is no privacy, with families seated among other visitors as if in a prison. The facility is loud and out of control, with staff constantly yelling at residents, giving it a prison-like atmosphere. Management is portrayed as unprofessional and unhelpful, sometimes not even introducing themselves to visitors. The place feels unsafe for families, with complaints filed and calls to close the facility. The staff are unorganized and do not properly review or handle visitor paperwork. The overall environment is unsafe and not conducive to care; people are urged not to send loved ones there. Staff are described as rude and disrespectful, with residents sometimes called by wrong names; the facility is deemed unfit.Haven Manor has clearly been a source of both deep gratitude and strong frustration for families connected to it. On the one hand, several reviewers describe the Behavioral Management Unit as a place where the staff are skilled, caring, and genuinely devoted to the people they serve. They highlight the empathy and professionalism of the team, noting that residents are treated with respect, patience, and compassion each day. The experienced Mental Health Clinicians and the Interdisciplinary Team are credited with crafting personalized treatment plans that lead to real improvements through therapy, counseling, and psychiatric care. The sense of a structured, supportive environment is repeatedly praised for helping loved ones feel safer, more supported, and increasingly independent. A number of voices express heartfelt gratitude for the dedication and professionalism displayed by Haven Manor staff, insisting that the facility goes above and beyond in many instances.
Yet, a substantial portion of the feedback portrays Haven Manor in a very different light. Several reviewers are unhappy about basic aspects of accessibility and privacy. They report not being allowed to see where their loved ones sleep and complain that visitation feels public and intrusive, with families sitting among other visitors as if in a communal or prison-like setting. The complaints emphasize a lack of privacy during visits and a loud, chaotic atmosphere that some feel is destabilizing for the residents. These visitors often frame the environment as overly controlling and institutional, raising concerns about how visitation and personal space are handled.
There are strong, explicit calls for management attention. One reviewer explicitly asks to speak with someone in management after describing the ongoing frustrations, while others describe experiences they found to be disrespectful and disorganized. In several accounts, family members recount interactions with staff or managers that left them feeling misunderstood or undervalued. There is also a strongly negative narrative about a particular visit, where the reviewer says a staff member did not properly introduce themselves, questioned the legitimacy of the family's visit, and failed to address what the family saw as a breakdown in communication. Taken together, these experiences fuel a sense that some days at Haven Manor resemble more of a prison-like or surveillance-heavy environment than a facility designed for open, compassionate care.
The sentiment is sharpened by statements calling Haven Manor a nightmare and, in some cases, a place that should be investigated or even shut down. One reviewer explicitly says to avoid bringing loved ones there and to be wary of safety during visits. The rhetoric is strong, with callers urging others to run away from the facility if they can. These voices emphasize distress about the way residents are treated, the level of professionalism (or lack thereof) among staff, and what they perceive as a hostile atmosphere that undermines family confidence and resident well-being.
There are, however, contrasting notes within the same broader set of opinions. A sister who has had her loved one at Haven Manor for over a decade notes that while the building looks old-fashioned and the price is not high, the staff can be kind and helpful, and her sister enjoys the food and the overall care. This point of view underscores that some residents experience meaningful warmth and reliability from the caregiving team, even within a facility that others describe as outdated or unwelcoming. Still, other reviewers echo a different reality, using phrases like "very unprofessional," "rude," and "disrespectful," and they describe situations where patients are called by incorrect names or treated poorly in ways that feel launchpad-like for complaints and distrust. The fragmentation of experiences - some positive, some deeply negative - suggests a complex, uneven picture across departments, shifts, and individual staff members.
Taken as a whole, the reviews present Haven Manor as a place of dual realities. For some families, the care team provides meaningful support, tailored treatment, and a sense of safety that matters greatly. For others, issues around privacy, visitation control, noise, consistency of staff demeanor, and management responsiveness create a strongly negative impression that overshadows any positives. The recurring themes center on respect and communication, the need for privacy during visits, and the importance of reliability and professional conduct among the staff. Prospective families weighing Haven Manor against other options may want to consider both the praise for compassionate care in some units and the concerns raised about privacy, noise, and management in other discussions.
If you're considering Haven Manor for a loved one, a prudent approach would be to request a thorough tour and an opportunity to meet with frontline staff, the unit supervisor, and someone from administration. Ask specific questions about visitation privacy, what controls are in place to reduce noise, how resident autonomy is balanced with safety, and how family concerns are addressed when they arise. It may also be helpful to inquire about patient rights, feedback mechanisms, and steps the facility takes to investigate concerns when families report problems. While some families speak highly of the personal care their loved ones receive, others urge caution, highlighting the importance of clear communication, transparent procedures, and a setting that feels consistently respectful and safe for both residents and their visitors.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (3 miles away) LaGuardia (14 miles away) Newark International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Haven Manor Health Care Center in Far Rockaway, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and enjoyable lifestyle, Haven Manor offers various amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. The community also provides fully furnished accommodations with private bathrooms, allowing residents to feel right at home.
At Haven Manor, residents can enjoy delicious meals served in a restaurant-style dining room, catering to special dietary restrictions. For recreation and relaxation, the community provides a fitness room, outdoor space with gardens, a small library for book enthusiasts, and Wi-Fi/high-speed internet access for staying connected with loved ones.
The dedicated staff at Haven Manor is available 24/7 with their 24-hour call system and supervision to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their prescribed medications accurately and on time. The community also prioritizes mental wellness by offering a comprehensive mental wellness program.
Transportation arrangement services are available for both non-medical needs as well as transportation to doctors' appointments. Additionally, move-in coordination services are offered to facilitate a smooth transition into the community.
Residents at Haven Manor can partake in various activities designed to promote social engagement and fulfillment. These include concierge services for personalized assistance, fitness programs for maintaining physical health, planned day trips for exploring the surrounding areas, resident-run activities where individuals can showcase their talents and interests, as well as scheduled daily activities tailored to different preferences.
Conveniently located near 8 pharmacies, 2 restaurants nearby for dining options outside of the community's offerings, 23 transportation options nearby including community-operated transportation for ease of commutes or outings. There is also 1 place of worship nearby for spiritual support.
Haven Manor Health Care Center in Far Rockaway, NY provides a warm and inviting environment where residents can receive exceptional care and enjoy a fulfilling lifestyle.
Haven Manor Health Care Center is located at 1441 Gateway Boulevard, Far Rockaway, NY 11691 in Queens County, New York
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