Crest Manor Living And Rehabilitation Center in Fairport, NY
SaveOutdoors
Decor
Building
Bedroom
Trees
Bathroom
Pathway
Piano
Office
Rehabilitation
6745 Pittsford Palmyra Road, Fairport, NY 14450
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Christina is praised for being genuinely caring, extremely helpful, and good at communicating with families. The rehabilitation team, especially the physical and occupational therapists, is described as outstanding and effective at helping residents regain function. Katrina, the Director of Social Work, is noted for empathy, thorough guidance, and proactive discharge planning. The nursing staff and CNAs are consistently described as kind, compassionate, and responsive to residents' needs. The activities department provides engaging programs that residents enjoy and participate in. Families appreciate the regular communication and updates about their loved ones' progress and status. The facility is described as clean, well-maintained, and providing a comfortable environment. Crest Manor is frequently recommended for rehab and long-term care due to the quality of care and dedicated staff.
The facility is severely understaffed, causing hours-long delays in basic care like bathroom assistance. Rooms are dirty and dilapidated, with strong odors and broken fixtures. The food is consistently terrible or inedible, often served late or inunappealing. Staff are rude, unresponsive, and frequently fail to answer call lights or return messages. Medications are mismanaged or not given on time, leading to deterioration or dehydration. Social workers and management are described as heartless or primarily motivated by money. There are serious safety concerns, including ceilings caving in during rain and frequent equipment failures. Many reviews suggest the facility should be shut down due to pervasive neglect and abuse.Crest Manor is best suited for families seeking a rehab-forward stay where the primary objective is restoring function and resuming independent living, rather than a long-term, highly monitored nursing environment. The facility tends to work best for seniors recovering from surgery, hip or spine issues, or other mobility challenges who can partner closely with a strong rehabilitation team and with social-work guidance to map a clear discharge path. Those who prioritize a calm, home-like atmosphere and robust therapy services will find value here, provided staffing remains adequate and communication is steady.
Alternatives should be considered for residents who require constant, around-the-clock nursing observation, complex medical management, or intensive dementia care. Across the reviews, repeated warnings about under-staffing, weekend gaps, and delayed response times signal real risk for residents who cannot advocate effectively for themselves. Families who cannot commit to vigilant oversight or who worry about basic daily needs - bathing, toileting assistance, timely medication administration, and continuous supervision - will want to compare other facilities with stronger, more reliable nurse and aide coverage.
The strongest case for Crest Manor rests on its therapy-centric strengths. Physical and occupational therapy teams receive consistent praise for competence, encouragement, and tangible progress toward mobility goals. Several reviewers highlight therapists by name as driving recovery, sometimes enabling a return home that other facilities could not achieve. The social-work network - particularly the director of social work - emerges as a vital conduit for discharge planning, insurance coordination, and family communication, delivering an essential safety valve when transitions between rehab, skilled nursing, and post-acute care are involved. In these regards, Crest Manor can deliver meaningful, measurable gains for motivated residents and engaged families.
Yet the facility's most persistent weaknesses cannot be ignored. Stories of severe understaffing, long wait times for help, and inconsistent care routines punctuate the positive experiences. Medications have been reported as late or mishandled, rooms and bathrooms flagged as dirty, and some residents experiencing discomfort or unsafe conditions overnight or on weekends. A recurrent pattern across independent and family reviews is the sense that the environment gets thinly staffed - especially after hours - and that maintenance and safety issues (hot ceilings, leaky bathrooms, cluttered hallways) are real impediments to daily well-being. These factors intensify risk for residents with higher needs or limited ability to communicate distress.
Where the cons clash with the pros, practical management decisions often determine outcomes. For rehab-focused residents with proactive families, Crest Manor's therapy-quality and discharge-planning capabilities can outweigh the drawbacks when there is a clear, realistic plan for ongoing care after rehab ends. The critical buffer is the family's ability to monitor, document, and escalate concerns promptly, and to secure a partner in social work who will advocate on the resident's behalf. When such a framework is in place, residents frequently experience genuine improvement and a smoother transition back to home or an appropriate level of care.
For families evaluating Crest Manor, the recommended approach is deliberate and data-driven: arrange meetings with the therapy team to understand gait and independence trajectories; request a direct tour during peak activity times to observe staffing patterns; review the most recent state or DOH findings and the facility's response plan; and insist on weekly family updates during rehab phases. Probe the social-work director about discharge options, readmission risks, and continuity of care after discharge. If possible, visit on weekends to see how the unit handles routine needs and whether aides and nurses are readily available. These steps separate a solid rehab partner from a facility where risk may intensify under pressure.
In the end, Crest Manor offers a credible path to rehabilitation success for the right resident and the right level of family involvement. It can be a compelling choice for those prioritizing strong PT/OT outcomes, engaged social-work leadership, and a structured, goals-driven rehab plan. However, the facility is less reliable for residents who require relentless, comprehensive supervision or consistent day-to-day care without vigilant advocacy. When selecting Crest Manor, commit to an explicit, measurable care plan, insist on transparent communication, and prepare to engage actively with staff to safeguard every moment of care. For families with these conditions met, Crest Manor can be a wise, recovery-focused match; for others, alternatives with steadier staffing and broader protective oversight may prove wiser.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crest Manor Living And Rehabilitation Center in Fairport, NY is a premier assisted living community that offers exceptional amenities and care services. Our residents enjoy the convenience of an on-site beauty salon, cable or satellite TV, and community-operated transportation for easy access to nearby locations. Our computer center allows residents to stay connected with loved ones, while our dining room offers restaurant-style dining for tasty and nutritious meals.
For recreational activities, we provide a fitness room for staying active, a gaming room for entertainment, and a small library for reading enthusiasts. Residents can also relax in our beautiful garden or outdoor space. Housekeeping services ensure that living spaces are kept tidy, while move-in coordination assists residents with a smooth transition into our community.
Our care services focus on the well-being of our residents. With 24-hour call system and supervision, we prioritize their safety and security. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care such as diabetes diet management and medication management. A mental wellness program promotes emotional well-being among our residents.
At Crest Manor Living And Rehabilitation Center, we understand the importance of dietary restrictions. That's why we offer special dietary options to accommodate individual needs. Additionally, transportation arrangements are available for non-medical purposes as well as convenient transportation to doctors' appointments.
In terms of nearby amenities, our location provides plenty of options for entertainment and convenience. With 3 cafes, 4 parks, 7 pharmacies, 12 physicians' offices, 15 restaurants nearby, residents have access to various facilities within close proximity. There is also a nearby theater for those who enjoy cultural outings.
Overall, Crest Manor Living And Rehabilitation Center offers top-notch assisted living services in an enriching environment where residents can thrive both physically and mentally.
Crest Manor Living And Rehabilitation Center is located at 6745 Pittsford Palmyra Road, Fairport, NY 14450 in Wayne County, New York
Crest Manor Living And Rehabilitation Center on seniors.fyi includes 12 photos including images showing landscaping, bathroom, outdoors, building, park, trees, grass, flag, and more.
The Hammocks
Fairport, NY
Abundant nearby amenities (cafes, parks, pharmacies, restaurants, theater) and a tranquil setting.
Elderwood Village at Fairport
Fairport, NY
Consistent, caring staff in a clean, engaging community.
The Woodlands
Fairport, NY
Beautiful, well-maintained community with friendly staff and high-quality dining.
Creekstone
Fairport, NY
Loving, attentive staff in a homelike setting with high staff-to-resident ratio, personalized care, and engaging on-site meals and activities.
Brookdale Pittsford
Pittsford, NY
Caring, well-trained staff with engaging memory-care activities in a clean, home-like setting.
Rochester Presbyterian Home- Creekstone
Fairport, NY
Consistent staff, welcoming atmosphere, accessible layout, and on-site dining with a spend-down program.
Fairport Baptist Homes Adult Care Facility
Fairport, NY
Caring, dedicated staff in a clean, home-like environment.
The Highlands at Pittsford
Pittsford, NY
Beautiful, well-maintained campus with engaging activities and quality dining.
Legacy at Willow Pond
Penfield, NY
Welcoming, attentive staff and a warm, home-like community.
A Detailed Exploration of Living Wills and Advance Directives
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Outdoors
Decor
Building
Bedroom
Trees
Bathroom
Pathway
Piano
Office
Rehabilitation
