Crest Manor Living And Rehabilitation Center
SaveOutdoors
Decor
Building
Bedroom
Trees
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Piano
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Rehabilitation
6745 Pittsford Palmyra Road, Fairport, NY 14450
For more information about senior living options: (844) 490-3973
The therapy team at Crest Manor provided excellent care, working daily with residents to help them regain their strength and independence. Many residents enjoyed engaging activities such as Bingo and Po-Ke-No, fostering connections among them. A close friend of a resident praised the friendly and kind nature of the staff during his rehabilitation stay. Some reviewers expressed gratitude for specific staff members who consistently showed dedication and compassion in caring for their loved ones. One reviewer noted that their father received excellent quality of care during his stays, exceeding their expectations for rehabilitation services.
Staff members are rude and unprofessional, showing a lack of care for residents. The facility is poorly managed, leading to inadequate care and neglect. Rooms are small, dirty, and unattractive, providing an unpleasant living environment. Food quality is terrible and often inedible, resulting in weight loss for residents. Residents experience excessive wait times for assistance and basic needs. There are issues with lost personal belongings, leaving families frustrated and concerned. The facility fails to provide appropriate care for residents with specific medical needs. There is a lack of adequate resources and staffing to meet the demands of the residents' care. Families have had to transfer loved ones out of Crest Manor due to neglectful conditions. The overall atmosphere has deteriorated significantly under new management, losing its former warmth and welcoming feel.Crest Manor has received a barrage of mixed reviews from families of residents, painting a conflicting picture of the facility's care and environment. While some recount experiences filled with gratitude for the staff's attention and dedication, others express deep frustration over mismanagement, inadequate care, and distressing living conditions. The dichotomy in these accounts raises serious concerns about the overall quality standard maintained at Crest Manor.
On one hand, several family members have lauded specific staff members for their kindness and commitment to patient care. Many noted that their loved ones received attentive rehabilitation services aimed at helping them regain strength and independence. For example, one review highlighted how a resident enjoyed participating in activities like Bingo organized by the staff, indicating that some aspects of social engagement were effectively facilitated. Yet even these positive accounts are often overshadowed by tales of neglect or mismanagement that occurred during other residents' stays.
Conversely, numerous reviewers detailed alarming instances of poor management affecting both the physical conditions within Crest Manor and the health and well-being of its patients. Reports surfaced describing dirty rooms with inadequate space for mobility—some claimed patients were confined to small areas barely accommodating walkers. Others pointed out that food quality was shockingly low; many meals were described as "inedible," leading to significant weight loss among residents who struggled to find something they could eat.
Concerns also emerged regarding medication management and medical oversight. In one harrowing account, a resident almost received only half the prescribed medication dosage because it was administered incorrectly—raising alarming questions about patient safety protocols in place at Crest Manor. Furthermore, mixed communication regarding dietary restrictions left vulnerable patients at risk; one reviewer recounted how their mother was served inappropriate foods detrimental to her health condition without any alternate solutions offered by nursing staff.
Frustrations also extended to staffing issues within the facility. Multiple reviewers noted feelings of abandonment due to long waiting times for assistance—a situation compounded by reported short-staffing problems exacerbating an already overwhelmed workforce. Several stories circulated regarding residents being left unattended for extended periods or experiencing troubling incidents such as falls or unaccounted injuries without proper explanation from staff.
The overarching sentiment expressed throughout these reviews seems to indicate a decline in quality after recent changes in ownership and management structure at Crest Manor. Longtime visitors reported experiencing shifts from what once felt like a warm, inviting environment into one perceived as cold and sterile, lacking empathy towards residents' needs. Those who had once touted Crest Manor as a gem in Monroe County now cautioned potential patrons against placing loved ones there unless they conducted thorough research first.
In summary, while there exists an undercurrent of appreciation for certain caregivers who strive to provide essential support amidst challenging circumstances at Crest Manor, an overwhelming wave of discontent resonates through many families' accounts. From inadequate nutrition and dangerous living environments to alarming lapses in medication oversight and general neglect—these criticisms highlight systemic flaws needing urgent attention if improvements are ever to be realized within this facility's operations.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crest Manor Living And Rehabilitation Center in Fairport, NY is a premier assisted living community that offers exceptional amenities and care services. Our residents enjoy the convenience of an on-site beauty salon, cable or satellite TV, and community-operated transportation for easy access to nearby locations. Our computer center allows residents to stay connected with loved ones, while our dining room offers restaurant-style dining for tasty and nutritious meals.
For recreational activities, we provide a fitness room for staying active, a gaming room for entertainment, and a small library for reading enthusiasts. Residents can also relax in our beautiful garden or outdoor space. Housekeeping services ensure that living spaces are kept tidy, while move-in coordination assists residents with a smooth transition into our community.
Our care services focus on the well-being of our residents. With 24-hour call system and supervision, we prioritize their safety and security. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care such as diabetes diet management and medication management. A mental wellness program promotes emotional well-being among our residents.
At Crest Manor Living And Rehabilitation Center, we understand the importance of dietary restrictions. That's why we offer special dietary options to accommodate individual needs. Additionally, transportation arrangements are available for non-medical purposes as well as convenient transportation to doctors' appointments.
In terms of nearby amenities, our location provides plenty of options for entertainment and convenience. With 3 cafes, 4 parks, 7 pharmacies, 12 physicians' offices, 15 restaurants nearby, residents have access to various facilities within close proximity. There is also a nearby theater for those who enjoy cultural outings.
Overall, Crest Manor Living And Rehabilitation Center offers top-notch assisted living services in an enriching environment where residents can thrive both physically and mentally.
Crest Manor Living And Rehabilitation Center is located at 6745 Pittsford Palmyra Road, Fairport, NY 14450 in Wayne County, New York
Crest Manor Living And Rehabilitation Center on seniors.fyi includes 12 photos including images showing landscaping, bathroom, outdoors, building, park, trees, grass, flag, and more.
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Outdoors
Decor
Building
Bedroom
Trees
Bathroom
Pathway
Piano
Office
Rehabilitation
