Brookdale Pittsford

Pros

• The staff at Brookdale Pittsford is described as exceptional, caring, and well-trained to handle the needs of residents with dementia.
• Residents enjoy a variety of activities tailored to their cognitive levels, enhancing their engagement and quality of life.
• The facility is noted for its cleanliness and home-like atmosphere, making it a comfortable place for residents and their families.
• Many reviewers appreciate the consistency in staffing and the personal attention given to each resident.
• The meals are consistently praised for being fresh, delicious, and accommodating to individual dietary needs.
• Family members feel reassured by the strong communication between staff and families regarding residents' care.
• Overall, residents are reported to thrive in this supportive environment, providing peace of mind for their families.

Cons

• The experience was not smooth, and the placement was poor for those who did not belong in the dementia unit.
• There were promises of activities and care, but they overpromised and underdelivered, resulting in pills being found on the floor.
• The facility appeared short-handed, leading to a reported lack of consistent staffing.
• The monthly rate increased shortly after moving in, raising concerns about cost management.
• The caregivers provided good service, but there were issues with medication management that led to serious lapses in care.
• There was dissatisfaction with the overall management from the Head Nurse, who was described as unhelpful and unpleasant.
• Some residents lacked appropriate stimulation or engagement due to mismatched cognitive levels within the community.

Review

Brookdale Pittsford: A Mixed Bag of Experiences in Memory Care

Brookdale Pittsford has garnered a range of sentiments from families who have entrusted their loved ones to its care, painting a complex picture of the facility's strengths and weaknesses. Many reviewers praised the staff for their exceptional kindness and attentiveness. Several individuals highlighted that the personal touch provided by caregivers allowed residents to thrive emotionally and socially within the community. One reviewer expressed gratitude for being able to reconnect with their father on a deeper level, thanks to the quality of care he received at Brookdale. This sentiment of appreciation extended across multiple reviews, with families noting that the caregivers were not merely performing a job but were genuinely invested in the well-being of all residents.

The physical environment at Brookdale Pittsford also received considerable acclaim. Numerous reviewers remarked on the cleanliness and inviting atmosphere of the facility, likening it more to an upper-middle-class home rather than an institutional setting. The decor was described as pleasing, with some reports mentioning recent renovations that enhanced both aesthetics and comfort. Families appreciated that common areas were designed specifically for memory care issues, providing safe spaces for walking and activities while ensuring security through secure entrances and exits.

One consistent theme emerging from the reviews is the richness of activities offered at Brookdale Pittsford. Descriptions of tailored programs suited for residents with varying cognitive levels indicated that there was always something engaging happening within the facility. Activities ranged from bingo to music therapy, creating opportunities for social interaction among residents while allowing them to participate in meaningful ways that respected their individual capabilities. However, some families felt that activities often catered more towards those with higher cognitive impairments compared to their loved ones' needs, leading to feelings of boredom among certain residents.

While many found success stories at Brookdale Pittsford, not every experience was positive. A notable concern raised by several families involved issues surrounding medication management—a critical component in memory care facilities. Some reviewers recounted instances where medications were mishandled or missed entirely, causing significant distress not only for their loved ones but also for family members who had placed trust in the facility’s ability to manage such essential care aspects effectively.

The consistency and staffing levels appeared to be another area needing improvement according to some feedback. Reports surfaced indicating concerns about short staffing or high turnover among caregivers which could contribute negatively to resident experiences—raising flags particularly when dealing with a population requiring specialized attention due to memory-related conditions.

In summary, while Brookdale Pittsford is celebrated by numerous families for its caring personnel, enjoyable living environment, and engaging activity programs tailored to specific resident needs, skepticism remains regarding medication management practices and appropriate placements within different care units based on individual cognitive abilities. For those considering this memory care community, it is essential they weigh these mixed experiences carefully—recognizing both commendations and cautionary tales—to make informed decisions about placing their loved ones in such settings.

This part of Pittsford, New York offers convenient access to a variety of essential amenities for senior living. With multiple physicians' offices nearby, including specialties like pediatrics and eye care, residents can easily access medical care. There are also several pharmacies in the area for medication needs. In terms of dining options, there are a range of restaurants offering different cuisines to suit various preferences. Additionally, the presence of parks provides opportunities for outdoor recreation and relaxation. Transportation services like car rentals are available for those who may need them, and there is also a hospital within a reasonable distance for any emergency medical needs. Overall, this area provides a blend of practical services and recreational opportunities that could make it a suitable choice for seniors looking for a vibrant community to call home.

Physicians

• Lifetime Medical (0.2 miles)
• Pediatrics (0.4 miles)
• Reed Eye Associates (0.4 miles)
• Immediate Care East (1.6 miles)
• Ruckert Eric DDS (1.8 miles)
• Crosskeys Internal Medicine (1.9 miles)
• Fairport Pediatrics (1.9 miles)

Restaurants

• Seven Story Brewing (0.7 miles)
• Applebee's (1.5 miles)
• McDonald's (1.6 miles)
• Wendy's (1.6 miles)
• Casa Larga Vineyards (1.8 miles)
• Aladdin's Natural Eatery (3.3 miles)
• Donnelly's Public House (3.3 miles)

Pharmacies

• Walgreens (1.4 miles)
• Wegmans (1.4 miles)
• CVS Pharmacy (3.1 miles)
• Wegmans (3.1 miles)
• Village Pharmacy (3.3 miles)
• Wegmans (5 miles)
• Wegmans (5.1 miles)

Parks

• Great Embankment Park (1.6 miles)
• Perinton Park (3 miles)
• Edmund Lyon Park (3.6 miles)
• Fellows Road Park (4.2 miles)
• Mendon Ponds Park (5.3 miles)
• French Road School Playground (5.9 miles)
• Dryer Road Park (6 miles)

Cafes

• Starbucks (1.6 miles)
• Neutral Ground Coffeehouse (3.1 miles)
• Tim Hortons (4.9 miles)
• Tree Town Cafe (6 miles)

Theaters

• Regal Cinemas Eastview Mall 13 (2.5 miles)

Places of Worship

• Westminister Hall & Chapel (4.6 miles)

Transportation

• Enterprise Rent-A-Car (4.8 miles)

Hospitals

• United Cerbral Palsey (6.1 miles)