Essex Center For Rehabilitation And Healthcare

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Essex Center For Rehabilitation And Healthcare

Po Box 127, Elizabethtown, NY 12932

For more information about senior living options: (844) 490-3973

3.2 from 80 reviews
5 stars
42
4 stars
3
3 stars
0
2 stars
1
1 stars
34

Skilled Nursing Facility

Overall Review of Essex Center For Rehabilitation And Healthcare

Pros

  • pro The PT department has been exceptional.
  • pro The nursing team is kind and consistently ensures residents are comfortable.
  • pro The administrative staff handles concerns promptly and efficiently.
  • pro Essex Center provides good and excellent service.
  • pro The facility is awesome and the staff are friendly.
  • pro The security and staff make visitors feel welcome; the facility is nice and clean.

Cons

  • pro The staff here is GREAT if you are the correct skin color.
  • pro This place is filthy, especially the bathroom in the shower area.
  • pro This place neglected my father and failed to attend to his medical needs which resulted to him being in ICU.
  • pro This is a horrible place they have committed nursing home abuse and neglect against my mother which contributed to her death.
  • pro This place is not the place for your loved ones.
  • pro My father in law has been mistreated and abused by his nurses.
  • pro The food was inedible and unhealthy, my father was often hungry.
  • pro His bedding was more often than not unclean.
  • pro The pictures must have been photo shopped.

Review

The collection of voices about this Essex Center reveals a landscape of intense fear, frustration, and sorrow, with a core set of themes that recur across many experiences. Several reviewers describe a facility where care can feel inconsistent, and where communication gaps between families, staff, and administration amplify anxiety during an already vulnerable time. There are persistent accusations of neglect and mistreatment, sometimes framed as systemic issues, and in other cases as isolated incidents that have left lastingDamage. A few interviews include surprisingly positive notes, but the prevailing tone is one of alarm and urgent calls for accountability.

A dominant thread centers on the treatment of residents who require substantial help with daily living and medical needs. In multiple accounts, mothers and fathers who are fully dependent on staff for basic tasks are described as suffering from inadequate supervision - falls, delays in attention after bed exits, and reports of discomfort with conditions like scabies. One reviewer claims a resident who is "full assist" fell from the bed and lay unattended for a long stretch, while another recounts a long-standing struggle to get a specialist appointment for UTIs and other medical concerns. The same set of reviews repeatedly suggests that staff either dismiss or downplay serious symptoms, with relatives reporting inconclusive or delayed responses to urgent health issues. The result, according to these voices, is a pattern of ongoing health risks for residents who can least advocate for themselves.

Hygiene and living conditions figure prominently as well. Several reviewers describe unsanitary environments - nightmarish smells, dirty bathrooms, threadbare linens, and a general sense that cleanliness and comfort take a back seat to other concerns. Complaints about food quality, climate control, and the overall upkeep of rooms and common areas appear alongside accusations that basic hygiene practices are not consistently followed. In some posts, residents report being left in soiled conditions or not being bathed regularly, and one reviewer explicitly connects these conditions to recurring infections like UTIs, as well as to claims of inadequate grooming that leaves residents uncomfortable and at risk.

The experience of navigating complaints and seeking accountability is another recurring motif. Families report aggressive efforts to contact regulators and ombudsmen, including NYS inspectors, state hotlines, and the Office of the Medicaid Inspector General, with many noting poor call-back rates and difficulty obtaining timely information. There are explicit accusations that information within medical records can be altered and that timely access to records is hindered, especially in the fraught period after a loved one has died. Several reviewers express distrust about legal processes, describing attorneys as reluctant to pursue action against the facility and suggesting a broader sense that the facility wields influence or protection that makes accountability feel elusive.

Interwoven with the negative experiences are contrasts that reflect the variability of care within the center. A number of reviews praise specific aspects of the facility, sometimes highlighting the work of particular departments like physical therapy (PT) or speech-language pathology (SLP), or commending certain staff members by name for their kindness and responsiveness. In several posts, families recount compassionate interactions and effective symptom management, and they express gratitude for care that helped a resident regain mobility or feel heard. The inconsistency is palpable: one patient might describe a dramatic improvement after a therapy course, while another, in a different timeframe or unit, reports chronic neglect and poor communication. This juxtaposition has led some readers to question whether the problem lies with individual staff members or with the broader organizational culture and processes.

Discharge planning and transitions out of the facility also appear as fraught moments for families. Reviews recount transition meetings that promised services that never materialized, misinformation about what Medicare would cover, and a sense that discharge planning was rushed or inadequately coordinated with the resident's home situation. One reviewer faced a cascade of miscommunications that ultimately placed their loved one in a more hazardous living situation after discharge, necessitating involvement from adult protective services. In other instances, families describe hospital social workers and facility staff giving conflicting information, leaving caregivers uncertain about what supports would be in place once their loved one returned home.

Despite the breadth of complaints, there are moments that some reviewers describe as positive or reassuring. A few people speak highly of the security, administrative responsiveness, and certain well-regarded caregivers who made family members feel welcome or helped navigate tricky logistics. Some families note that, when issues were raised, staff made good-faith efforts to address concerns, and others point to specific staff who demonstrated patience, professionalism, and genuine care. Even among strongly negative assessments, these scattered positive notes underscore that experiences at the Essex Center are far from uniform, and that perceived quality can vary by department, shift, and individual interactions.

Taken together, the reviews depict a facility where patient safety, hygiene, and timely medical attention are repeatedly called into question by families who are often overwhelmed and anxious. The reports describe a cycle in which concerns are raised with little to no immediate resolution, leaving loved ones to bear the burden of advocating for basic dignity and appropriate medical care. The stories also highlight a tension between episodes of meaningful, compassionate care in some areas and clear deficiencies in others, suggesting potential gaps in staffing, training, communication, and accountability that could benefit from focused oversight and systemic improvement. For families contemplating this center, the overarching message is one of caution, with explicit warnings about experiencing neglect or inadequate care, tempered by occasional notes of praise for individual staff members and moments of genuine competence.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Essex Center For Rehabilitation And Healthcare in Elizabethtown, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for its residents. The community prioritizes the comfort and well-being of its residents, providing a host of amenities to ensure a fulfilling and enjoyable living experience.

Residents can take advantage of the on-site beauty salon to pamper themselves, while the availability of cable or satellite TV ensures they can stay entertained. Community-operated transportation makes it convenient for residents to reach nearby destinations, such as doctors' appointments or other outings. The computer center provides access to technology for those who wish to stay connected or engage in online activities.

Mealtimes are a culinary delight at this assisted living community, with restaurant-style dining offered in a spacious dining room. Specially prepared meals cater to those with dietary restrictions, ensuring everyone's nutritional needs are met. Additionally, the kitchenette allows residents to prepare their own snacks or beverages if desired.

Essex Center also promotes an active and engaging lifestyle through various amenities and programs. A fitness room is available for those who want to prioritize physical well-being, while a gaming room offers recreational opportunities. The outdoor space and garden provide peaceful areas for relaxation or socializing amidst nature's beauty. Residents can also enjoy some quiet time in the small library or participate in resident-run activities organized within the community.

Essential care services are provided 24/7 at Essex Center, with staff readily available through the 24-hour call system and supervision provided round-the-clock. Assistance with daily activities such as bathing, dressing, and transfers is offered to ensure residents' comfort and safety. Medication management is handled by trained professionals, easing concerns about medication schedules.

The community values mental wellness by offering a dedicated program focused on promoting emotional health among residents. Transportation arrangements can be made for non-medical purposes, making it easy for individuals to explore nearby parks, pharmacies, restaurants, places of worship, and other attractions. Additionally, a wellness center is available to address any health-related concerns.

Residents at Essex Center can enjoy peace of mind knowing that move-in coordination services are provided, easing the transition into their new home. Housekeeping services ensure a clean and tidy living environment, while Wi-Fi/high-speed internet access keeps residents connected with loved ones and the outside world.

Overall, Essex Center For Rehabilitation And Healthcare in Elizabethtown, NY offers residents a vibrant lifestyle tailored to their individual needs. From the range of amenities to the comprehensive care services provided, this assisted living community strives to create an environment where residents can thrive and enjoy their golden years to the fullest.

Nearby Places of Interest

Places of Worship

  • Southern Baptist Convention (0.1 miles)
  • Life Church Of Elizabethtown (0.1 miles)
  • Westport Federated Church (8.1 miles)
  • Jay Baptist Church (10.1 miles)
  • Mount Moriah Presbyterian Church (13.3 miles)
  • Southern Baptist Convention (13.3 miles)
  • Roman Catholic Diocese-HRRSBRG (13.3 miles)

Restaurants

  • Deer's Head Inn (0.3 miles)
  • The Halfway House (2 miles)
  • Wooden Nickel (2.7 miles)
  • Dogwood Bread Company (6.6 miles)
  • Baxter Mountain Tavern (7.6 miles)
  • Galley Restaurant & Bar (8.2 miles)
  • The Galley (8.2 miles)

Hospitals

  • Elizabethtown Community Hospital (0.3 miles)
  • Adirondack Medical Center (19.7 miles)
  • Lake Placid Health Center (19.7 miles)

Pharmacies

  • Kinney Drugs (0.3 miles)
  • Hometown Pharmacy Co. (9.6 miles)
  • Willsboro Pharmacy (14.3 miles)
  • Chemis DrugStore (17.1 miles)
  • Marble Works Pharmacy (17.1 miles)
  • Kinney Drugs (17.6 miles)

Physicians

  • Elizabethtown Community Health Center (0.4 miles)
  • Smith House Health Care Center (14.5 miles)
  • Little City Family Practice (17.1 miles)
  • Peak View Eye Care (17.3 miles)
  • Charlotte Family Health Center (17.7 miles)
  • Lake Placid Sports Medicine (19.7 miles)

Parks

  • The Footbridge Park (0.4 miles)
  • Lee Park (8.1 miles)
  • Beggs Park (13.5 miles)
  • Dar State Park (14.3 miles)
  • Mount Van Hoevenberg (16 miles)
  • Kingsland Bay State Park (17 miles)
  • Horse Show Grounds (18.9 miles)

Transportation

  • Amtrak Westport Station (7.2 miles)
  • Amtrak-Port Henry (13.7 miles)
  • U-Haul Moving & Storage (17.2 miles)
  • Enterprise Rent-A-Car (17.3 miles)
  • Lake Placid Airport (LKP) (18.9 miles)
  • Rent-A-Wreck (19.1 miles)
  • Rent-A-Wreck (19.8 miles)

Cafes

  • Old Mountain Coffee (9.9 miles)
  • Cedar Run Cafe and Bakery (10.5 miles)
  • Ferrisburgh Bake Shop & Deli (17 miles)
  • Adirondack Corner Store (19.6 miles)
  • Farmhouse Cafe (19.9 miles)
  • Coffee Bar (20.1 miles)
  • Starbucks (20.2 miles)

Theaters

  • Adirondack Theater (20.2 miles)

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