Crown Park Rehabilitation And Nursing Center

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Crown Park Rehabilitation And Nursing Center

28 Kellogg Road, Cortland, NY 13045

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
73
4 stars
17
3 stars
1
2 stars
1
1 stars
8

Skilled Nursing Facility

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    Overall Review of Crown Park Rehabilitation And Nursing Center

    Pros

    • pro Crown Park's staff are wonderful, professional, and genuinely caring.
    • pro The team goes above and beyond to ensure residents' comfort and happiness, creating a warm, friendly atmosphere.
    • pro The administration is friendly and helpful, fostering a strong team environment.
    • pro The facility is clean, well maintained, and organized.
    • pro The therapy program and nursing staff are top-notch and attentive.
    • pro Visitors report that staff truly care about residents and make them feel at home.
    • pro Front desk staff are kind, gracious, and helpful.
    • pro Crown Park provides an inviting, caring environment with a welcoming atmosphere.
    • pro The staff communicates clearly and provides necessary information to families during visits.
    • pro Crown Park is consistently praised for its prompt, attentive care and patient-focused approach.

    Cons

    • pro They described the facility as absolutely horrendous, noting rooms were not clean and bell assistance was inconsistently responsive, and they would not ever take an animal there for care.
    • pro They claimed staff were rude and undermining, with a family member not bathed for over two weeks and GI issues not being addressed.
    • pro They stated the food is awful, especially for diabetics or those needing stricter diets.
    • pro They observed the kitchen messed up diet orders and failed to provide substitutes.
    • pro They depicted the facility as disgusting, with bodily fluids in the visitor bathroom, unknown substances on furniture in the family lounge, and food left unattended for hours.
    • pro They felt Crown Park sent their grandmother home unable to care for herself, she had a stroke the next day, and called the place worthless.

    Review

    Crown Park Rehabilitation and Nursing comes through in many ways in these reflections: a place where the majority of visitors repeatedly highlight friendly, caring staff; clean, organized spaces; and a clear focus on making residents and their families feel welcomed and valued. Across numerous visits, families describe a consistently warm atmosphere, with front desk attendants, nurses, therapists, and management often going above and beyond to ensure comfort and dignity. The overarching impression is not just that people are being cared for, but that they are treated with genuine kindness and respect from the moment they arrive.

    A strong thread running through the comments is how the staff interact with families and residents on a personal level. Many reviewers note that the receptionists are approachable and supportive, that nurses and aides are patient and attentive, and that the therapy teams are dedicated and reassuring. Several accounts praise administration for fostering a team-oriented culture and for making efforts to respond to questions and concerns promptly. This sense of a well-coordinated, patient-focused environment is repeatedly matched by praise for the visible professionalism and the feeling that staff are truly invested in each individual's well-being.

    The care experience is frequently described in terms of tangible, positive outcomes. Reviewers point to high-quality rehabilitation services, with several mentioning that physical and occupational therapy are among the strengths of the facility. One family calls the therapy "top notch," and others highlight noticeable improvements and a sense of progress for their loved ones. Beyond therapy, visitors repeatedly remark on how attentive and thorough the nursing care is, with reviewers noting that staff members seem motivated to meet the changing needs of residents and to help them regain independence and comfort. The facility's cleanliness and orderly environment reinforce this sense of dependable care.

    Visits are not only about care for the residents but also about creating a pleasant, supportive experience for families. People describe inviting common areas and a safe, organized layout that makes navigating the building easier for visitors who may be helping a loved one during rehab. Several comments mention how enjoyable it is to drop in for a visit or even to work from the facility, thanks to friendly staff, manageable routines, and a generally calm, respectful atmosphere. The sentiment is that Crown Park is a place where "visiting feels like being at home," with staff doing what they can to make every encounter positive and reassuring.

    In addition to the many positive reports, a few reviewers recount significant concerns that cannot be overlooked. One especially vivid account describes a period when rooms were not clean, assistance was delayed, and there was a perception of poor accountability around care. Other stark criticisms focus on bath routines, scheduling, and overall responsiveness, with complaints about uphill climbs to obtain basic services, complaints about food quality for specific dietary needs, and notices that some family members felt blamed in situations where they were advocating for their loved ones. There are even remarks about vinyl hygiene and safety that contrast with the otherwise favorable tone, underscoring that experiences can vary widely from one visit to another.

    Several reviews illustrate a sharp contrast between the best and more challenging days at Crown Park. Some families recount moments of exceptional kindness and professionalism - staff going out of their way to answer questions, to explain care plans, and to make residents feel at ease during what can be a stressful transition. Others describe serious lapses, from cleanliness issues to delays in assistance and concerns about medical or dietary responsiveness. A few notes mention restrictions or costs related to personal needs, such as shaving, and a few accounts call out unsatisfactory dining experiences or miscommunications around meals for residents with special diets. These mixed experiences remind readers that, like many long-term care settings, the quality of daily life can hinge on the specifics of who is on duty and what resources are available at any given moment.

    Overall, the sentiment toward Crown Park tends to be favorable, with many reviewers affirming that the facility is clean, well-staffed, and focused on patient-centered care. The positive voices emphasize the compassionate, competent teams - particularly the nurses, therapists, and front-desk staff - and the sense that the facility has invested in its environment and in the relationships it builds with families. Even when critiques surface, they are often framed as opportunities for ongoing improvement rather than a reflection of the core character of Crown Park. For many families, Crown Park represents a place where loved ones can receive attentive rehabilitation in a setting that feels orderly, supportive, and warmly professional.

    In the end, Crown Park appears to offer a combination of strong clinical care and a sincere commitment to the people it serves. The praise for the therapy teams, the evident care from the nursing staff, and the emphasis on a welcoming, respectful atmosphere stand out as defining strengths. While there are notable criticisms from some visitors about specific experiences, the collection of reviews paints Crown Park as a facility where kindness and competence are often the rule, where improvements and consistency are continually pursued, and where families frequently find reassurance in the care their loved ones receive.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tompkins Cty (17 miles away) Tompkins Cty (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crown Park Rehabilitation And Nursing Center in Cortland, NY is a vibrant and modern assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms.

    Residents can enjoy various amenities such as a beauty salon, gaming room, small library, fitness room, and a garden where they can relax and socialize with other residents. The dining room offers restaurant-style dining with delicious meals prepared by the staff, taking into consideration special dietary restrictions.

    The dedicated care staff at Crown Park Rehabilitation And Nursing Center ensures that residents receive round-the-clock assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The community also provides 24-hour supervision and has a mental wellness program to prioritize the overall well-being of its residents.

    Transportation arrangement services are available for both non-medical purposes as well as transportation to doctors' appointments. The community-operated transportation facilitates easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Crown Park Rehabilitation And Nursing Center aims to enhance the quality of life of its residents by offering a variety of engaging activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to cater to the unique needs and preferences of each resident.

    With its comprehensive amenities and care services as well as its convenient location surrounded by essential facilities and recreational options nearby, Crown Park Rehabilitation And Nursing Center is an ideal choice for seniors seeking a comfortable and enriching assisted living community in Cortland, NY.

    Nearby Places of Interest

    The area of Cortland, New York described here offers a range of conveniences and amenities that may be appealing for seniors looking to settle in a thriving community. With multiple pharmacies located within a few miles, access to healthcare services is readily available. Additionally, there are several cafes and restaurants nearby for socializing with friends or enjoying a meal out. The abundance of parks provides opportunities for leisurely walks and outdoor activities, promoting an active lifestyle. For spiritual fulfillment, there are various places of worship in the vicinity. Transportation options are also easily accessible, ensuring ease of getting around the area. Overall, this part of Cortland offers a well-rounded environment that caters to the diverse needs and interests of seniors looking to live comfortably in the community.

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1 miles)
    • Kinney Drugs (1.1 miles)
    • Medicine Shoppe (2.2 miles)
    • Top's Markets (2.2 miles)
    • Walgreens (2.2 miles)
    • Rite Aid (2.3 miles)

    Cafes

    • Coffee Mania (0.4 miles)
    • Starbucks (0.9 miles)
    • Coffee Cookies & Creamers (1.1 miles)
    • Bru 64 (1.1 miles)
    • Coffee Mania (2.1 miles)
    • Origins (3.7 miles)
    • Brewer’s Cafe and Taproom (15.1 miles)

    Parks

    • Dexter Park (0.5 miles)
    • Yaman Park (1.1 miles)
    • Suggett Park (1.5 miles)
    • Cortland Waterworks (1.8 miles)
    • Durkee Memorial Park (3.8 miles)
    • Homer Green (4 miles)
    • Montgomery Park (9.9 miles)

    Hospitals

    • Cortland Surgical Center (0.6 miles)
    • Cortland Regional Maternity (1.7 miles)
    • Cortland Memorial Hospital (1.7 miles)

    Physicians

    • Cortland Ent (0.6 miles)
    • Family Practice Of Cortland (1.1 miles)
    • Family Health Network of Cny (1.1 miles)
    • Cayuga Renaissance GYN (1.4 miles)
    • Cortland Oral Surgery Center (1.4 miles)
    • Cortland Internist Associates (1.5 miles)
    • Cortland Orthopedics (1.6 miles)

    Transportation

    • Autorental America (0.7 miles)
    • Ithaca Tompkins Regional Airport (ITH) (17 miles)

    Places of Worship

    • Mosaic Ministries (0.8 miles)
    • Free Methodist Church (1.3 miles)
    • O'Heron Newman Catholic Chapel (1.4 miles)
    • Newman Hall Catholic Center (1.4 miles)
    • Church Bible Baptist (2.1 miles)
    • Bible Baptist Church (2.1 miles)
    • Christian & Missionary Alliance Church (2.1 miles)

    Restaurants

    • Taco Bell (0.9 miles)
    • Naples Italian Kitchen (1 miles)
    • McDonald's (1 miles)
    • Wendy's (1 miles)
    • Friendly's (1 miles)
    • Cortland Diner (1 miles)
    • Frosted (1 miles)

    Theaters

    • Plaza 6 Cinemas (2.2 miles)

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