Cortland Park Rehabilitation And Nursing Center in Cortland, NY
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Information last verified:
193 Clinton Avenue, Cortland, NY 13045
For more information about senior living options: (844) 490-3973
The facility is clean and neat. The staff in all departments are great. The place is warm and friendly. The staff are friendly and efficient. The admissions process and intake were great, and staff were very nice and caring. The facility provides genuine care and support that surpasses expectations. The nurses are kind and greet families. The activities and carnival bring joy to residents. The atmosphere is family-driven and staff truly care. The nurses are great and helpful. The rehab team provides exceptional, compassionate care. Amanda ensures patient safety and treats them like family. The front desk staff are courteous and helpful. Top-notch facility with caring staff. The staff have a personal, supportive approach and truly care for residents.
The facility is dirty and smells, with meals that are disgusting and burnt and sanitation lapses like not wearing gloves when handing out food. Residents are left in soiled clothes for hours, without access to call buttons or remotes, and there is no adequate air conditioning. They describe neglect and a lack of basic care, leaving patients in bed and without timely assistance. A resident was reportedly left soaking wet with urine and feces, with TV and AC off and no help provided. Nurses allegedly overdosed a patient on pain medication, requiring Narcan. The staff are described as unprofessional with bad attitudes, and some wear street clothes making it hard to tell staff from visitors. The facility is poorly run and under-staffed, with long delays for help and poor communication. Critical delays in medical evaluation led to serious illness or death, with pneumonia/flu not promptly checked or treated. Do not send your loved ones here; it is not a place for loved ones, especially those with dementia or serious needs. There were safety concerns, such as a patient being left in an improperly secured wheelchair and strangers being found in rooms.Cortland Park Rehabilitation and Nursing Center is best for families seeking a warm, small-town atmosphere with a clear emphasis on rehabilitation and daily activity. The reviews repeatedly point to a capable therapy program, friendly frontline staff, and a sense of community that makes residents feel at home. Short-term rehab after surgery or a serious illness can yield meaningful gains when the therapy team coordinates closely with nurses and aides. A single-story building, clean surroundings, and a welcoming front desk reinforce the impression of safety and accessibility. For residents who respond well to predictable routines, visible care teams, and regular social programming, Cortland Park provides a practical, hands-on path to recovery and daily livability. The strengths show most clearly in how therapists, CNAs, and activity staff tailor care to individual needs.
That said, this community is not the right fit for every situation. Several reviews raise concerns about safety, responsiveness, and medical oversight, especially for residents with complex medical needs. Reports range from neglect after falls to delays in getting medical evaluations, plus inconsistent dietary adherence and communication gaps. Dementia care and behavior management require reliable supervision and prompt call-button responses, areas where some families described serious shortcomings. If 24/7 medical oversight, rapid crisis response, or a proven track record of preventing hospitalizations are non-negotiable, alternatives with stronger safety histories deserve serious consideration.
Nevertheless, the facility’s positives can counterbalance the negatives. Rehabilitative services are widely praised for skill and dedication, with therapy teams delivering tangible progress and clinicians coordinating nutrition and treatment. Cleanliness, courteous staff, and a family-like atmosphere anchor the resident experience for many. Activities staff organize events that create real social engagement and a sense of belonging. When these elements work, Cortland Park becomes more than a rehab site; it feels like a structured home where residents regain confidence and families feel informed. Some reviewers note improvements under new ownership and a more responsive administration, suggesting steady gains in consistency long term.
Future residents should focus tours on the realities behind the praise. Confirm PT/OT schedules and whether therapy occurs six days a week, and ask who coordinates weekend care. Inspect meals for adherence to dietary needs and overall nutrition quality. Observe how staff respond to questions and test call-button responsiveness at different shifts. Check cleanliness, laundry flow, and how care plans are documented. Speak with multiple residents and family members about communication with social workers and care coordinators to gauge whether the promised family atmosphere actually holds up day to day.
If choosing Cortland Park, treat the placement as a structured trial with explicit goals. Set rehab milestones, outline a discharge plan, and request regular progress updates from the rehab manager. Demand candid communication about falls, dietary changes, or new medical orders, and insist on prompt escalation if concerns arise. For residents with dementia or behavioral challenges, verify staffing ratios and staff training, and ensure a unit that matches supervision needs. Compare nearby options with a stronger safety track record, and bring in a trusted clinician or advocate to help review state survey results and complaint histories before deciding.
Overall, Cortland Park can be a practical, recovery-focused choice for families prioritizing therapy quality and a welcoming environment. Its strengths, effective rehab, compassionate staff, and an active social calendar, resonate with many residents who value structure and community. Yet the reports of serious safety concerns in some cases cannot be dismissed, and any family must weigh those risks against the facility’s demonstrated ability to support daily life and recovery. If consistent, high-level supervision and transparent accountability are non-negotiable, exploring alternatives with stronger safety records is advisable. For others who want a close-knit, activity-rich setting and are prepared to supervise care actively, Cortland Park remains a grounded, workable option.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tompkins Cty (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cortland Park Rehabilitation And Nursing Center located in Cortland, NY, is a welcoming and well-equipped assisted living community. Our facility offers a range of amenities to enhance the comfort and convenience of our residents. The beauty salon allows residents to pamper themselves and maintain their personal appearance. We provide cable or satellite TV for entertainment purposes, as well as a computer center with Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in our dining room, which offers restaurant-style dining. For those who prefer cooking their own meals, we provide fully furnished apartments with kitchenettes. Housekeeping services ensure that all living spaces are kept clean and tidy.
Our community focuses on promoting wellness and an active lifestyle. We have a fitness room where residents can engage in physical exercise, as well as a wellness center that provides 24-hour supervision and assistance with activities of daily living. Our mental wellness program aims to support the emotional wellbeing of our residents.
Transportation is readily available for non-medical purposes such as community-operated transportation services or transportation arrangement to nearby places like doctors' appointments. Additionally, move-in coordination is provided to ensure a smooth transition for new residents.
Residents have opportunities for social engagement through the gaming room, small library, and scheduled daily activities organized by both the staff and resident-run activities. Planned day trips offer enjoyable outings beyond the community.
Cortland Park Rehabilitation And Nursing Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Cortland Park Rehabilitation And Nursing Center, we strive to create an atmosphere that promotes independence while providing necessary care services such as assistance with bathing, dressing, transfers, medication management, meal preparation according to special dietary restrictions like diabetes diet and meal service; along with round-the-clock call system ensuring prompt response when needed.
Overall, our assisted living community offers a comfortable environment where seniors can thrive physically, mentally, and socially with the support they need.
Cortland Park Rehabilitation And Nursing Center is located at 193 Clinton Avenue, Cortland, NY 13045 in Tompkins County, New York
Cortland Park Rehabilitation And Nursing Center on seniors.fyi includes 11 photos including images showing landscaping, building, outdoor, trees, grass, flag, interior, park, and more.
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