Cortland Park Rehabilitation And Nursing Center

Pros

• The facility is clean, well-staffed, and well-maintained, providing a fine environment for residents.
• Residents appreciate the engaging activities offered at Cortland Care Center, and many enjoy their time spent with the resident cats and visiting dogs.
• The physical and occupational therapy staff are highly regarded for their effectiveness and dedication to patient care.
• Families have noted the excellent communication from new staff members, who provide timely updates even after hours.
• The food quality is satisfactory, offering a variety of menu choices that residents enjoy.
• Some staff members are described as caring and dedicated, forming meaningful relationships with residents and their families during difficult times.
• Improvements in the facility under new ownership have been positively acknowledged by several families.

Cons

• The communication between the Social Worker and Nurses was poor, with one hand not knowing what the other was doing.
• There were instances of staff negligence, including a mishap during transportation that could have caused serious harm to a resident.
• Some staff members exhibited uncaring attitudes towards residents, leading to dissatisfaction with care.
• The facility experienced issues with lost laundry and delayed responses to call buttons, particularly during the initial stages of residency.
• Residents did not receive adequate physical therapy on weekends as promised, leading to unmet rehabilitation expectations.
• The quality of food and portion sizes were questioned by some residents' families.
• The gardens and outdoor areas were reported as neglected and in need of better care.
• There were concerns about understaffing and a lack of activity for residents, affecting their overall well-being.
• Some reviews indicated the facility moved residents prematurely or without proper evaluation regarding their readiness for discharge.

Review

For families seeking care for their loved ones, finding the right facility can be a daunting task. Cortland Care Center and Cortland Park Rehabilitation & Nursing Center represent two different sides of the care experience, each with unique strengths and challenges as recounted by those who relied on their services.

Cortland Care Center has received commendations for its cleanliness and well-staffed environment. Families have noted that it is generally well-maintained, with a large dining area and an additional kitchen space where residents can gather. The food quality has been deemed satisfactory by several family members, which is significant in maintaining the dignity and comfort of residents. The facility also offers activities for engagement; however, some residents may not take full advantage of these opportunities. A notable feature is the availability of outdoor spaces, such as a patio where residents can relax under supervision. The communication from staff has reportedly improved with newer employees making diligent efforts to update families about their loved ones’ conditions—even after regular hours—providing a sense of reassurance.

On the other hand, experiences at Cortland Park Rehabilitation raise red flags for prospective clients. One review highlights severe issues regarding patient safety during transportation when a custodian was assigned to drive without proper oversight, resulting in an incident that injured a resident. Such lapses in protocol combined with instances of miscommunication and poor staffing practices have understandably caused considerable distress among families trusting this facility with their loved ones' care. Reports indicate that social workers and nursing staff lacked coordination, which left patients feeling neglected or maligned in their treatment plans. Patients voiced concerns over unqualified staff assignments leading to uncomfortable or even unsafe situations.

Yet amid these critiques lies an acknowledgment that certain aspects of care excelled at Cortland Park Rehabilitation—the physical therapy (PT) and occupational therapy (OT) teams received high praise for their professionalism and effectiveness in aiding recovery after surgery or injury. Residents appreciated the engaged nutritionists who ensured tailored diets were followed adequately, indicating an understanding of dietary needs critical for rehabilitation success.

Family members shared mixed sentiments about the staff—while some caregivers were recognized as compassionate and diligent, others appeared indifferent or overwhelmed by workload demands. This inconsistency influenced the overall perception of care provided; what began as hopefulness could often lead to disappointment if individual expectations weren't met consistently across shifts or caregiver rotations.

The atmosphere within these facilities also surfaced in reviews concerning social interaction opportunities provided to residents. Activities were highlighted as crucial at both locations—though discrepancies arose based on resident participation levels due to personal inclinations or disabilities affecting mobility or cognitive function. While some enjoyed vibrant engagement through various activities—including animal visitation programs that fostered joy—others faced isolation either from lack of interest or insufficient encouragement from staff.

Ultimately, choosing between facilities like Cortland Care Center and Cortland Park Rehabilitation & Nursing Center requires careful consideration beyond mere amenities; it demands an understanding of daily life realities within these homes dedicated to healing but fraught with challenges inherent to caregiving environments. Careful scrutiny into staffing ratios, operational protocols, patient testimonials regarding treatment consistency over time—as well as open lines of communication between families and facility personnel—are vital aspects influencing long-term satisfaction in placing a loved one under their care regimen.

Physicians

• Family Practice Of Cortland (0.1 miles)
• Cortland Ent (0.7 miles)
• Cayuga Renaissance GYN (0.9 miles)
• Cortland Internist Associates (1 miles)
• Cortland Oral Surgery Center (1 miles)
• Cortland Orthopedics (1.1 miles)
• Family Health Network of Cny (1.1 miles)

Restaurants

• Perkins Restaurant and Bakery (0.2 miles)
• Wendy's (0.2 miles)
• Friendly's (0.3 miles)
• Naples Italian Kitchen (0.3 miles)
• Arby's (0.3 miles)
• McDonald's (0.3 miles)
• Subway (0.3 miles)

Parks

• Yaman Park (0.2 miles)
• Dexter Park (0.7 miles)
• Suggett Park (1.2 miles)
• Cortland Waterworks (1.9 miles)
• Durkee Memorial Park (2.6 miles)
• Homer Green (2.8 miles)
• Montgomery Park (10.7 miles)

Cafes

• Starbucks (0.4 miles)
• Coffee Mania (0.9 miles)
• Coffee Cookies & Creamers (1.1 miles)
• Bru 64 (1.2 miles)
• Coffee Mania (2 miles)
• Origins (2.6 miles)
• Brewer’s Cafe and Taproom (15.6 miles)

Hospitals

• Cortland Surgical Center (0.7 miles)
• Cortland Regional Maternity (1.2 miles)
• Cortland Memorial Hospital (1.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• Kinney Drugs (1 miles)
• CVS Pharmacy (1.3 miles)
• Medicine Shoppe (2.1 miles)
• Walgreens (2.2 miles)
• Top's Markets (2.2 miles)
• Rite Aid (2.2 miles)

Transportation

• Autorental America (1 miles)
• Ithaca Tompkins Regional Airport (ITH) (17.4 miles)

Places of Worship

• Mosaic Ministries (1 miles)
• Free Methodist Church (1.1 miles)
• Grace Christian Fellowship (1.5 miles)
• Newman Hall Catholic Center (1.6 miles)
• O'Heron Newman Catholic Chapel (1.6 miles)
• Christian & Missionary Alliance Church (1.7 miles)
• Church Bible Baptist (1.8 miles)

Theaters

• Plaza 6 Cinemas (2.7 miles)