Cortland Park Rehabilitation And Nursing Center in Cortland, NY
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193 Clinton Avenue, Cortland, NY 13045
For more information about senior living options: (844) 490-3973
The staff are kind and respectful. The facility is clean and well maintained. The atmosphere is family-driven, and staff treat residents like family. The nursing and rehabilitation teams provide compassionate, attentive care. The front desk staff are friendly and helpful. The activities program is engaging and well organized. The facility is considered an asset to the community. The care team goes above and beyond for their residents. The nutritionist ensures residents receive appropriate diets and attentive dietary care. Keanna LaDue, the activities leader, makes days enjoyable for residents.
They neglected the 85-year-old grandfather after a fall and did not do their job. They regularly left him in soiled clothes for hours, with no AC or call button. He was left in soaking-wet clothes from urine and feces, with the TV and AC off and no way to call for help. They refused to release him from their care, keeping him there longer than necessary. The place was filthy and the staff had bad attitudes. A top intake staff member allegedly caused the reviewer's husband to die. Staff laughed in the reviewer's face and showed no respect for his life. The medical care and communication were terrible. It reeked of urine.Cortland Park Rehabilitation and Nursing Center is best suited for families seeking a warm, community-driven environment with solid rehabilitation services and a visible emphasis on resident engagement. The facility earns trust through a friendly, family-like culture, clean spaces, and a track record of meaningful activities and social connections. Long-term residents and their families who value relational care - staff who know residents, regular visits, and a can-do attitude - will likely find Cortland Park offers stability and comfort. For those whose priorities include robust daily programming, approachable intake and social work, and a sense that care is personalized, this center often checks those boxes. It is not a sterile clinical setting; it functions as a homey place where residents can feel known and involved.
However, families should consider alternatives if care needs demand relentless medical oversight, prompt emergency response, or high-level medical monitoring. A swath of reviews chronicles episodes of neglect and delayed assistance, with reports of days without showers, rooms not being cleaned promptly, and residents left in soiled clothing. Some families recount serious incidents - overdosed medications, pneumonia, and delays in diagnostics - that led to hospital transfers or worse. This quality variability highlights a risk that the warmth and activity programming cannot compensate for inconsistent clinical performance. For loved ones with fragile health, frequent falls, or dementia requiring tightly controlled care, more consistently supervised options may be safer choices.
On the rehabilitation front, Cortland Park demonstrates real strengths when therapy is central. The rehabilitation team earns frequent praise for persistence and competence, and nutrition and care coordination are described as attentive to individual needs. The environment is repeatedly characterized as clean and welcoming, with a robust slate of activities that foster social connection - carnivals, bingo, and regular events that invite family involvement. The social-work component is often singled out for helpfulness, with families appreciating proactive communication. When the care team is engaged and staffing levels support comprehensive therapy and daily routines, residents typically show meaningful progress and express appreciation for the staff's dedication.
The flip side reveals clear gaps that can undermine overall well-being. Multiple accounts point to understaffing and inconsistent day-to-day care, especially during evenings and weekends, when therapies may slow and assistance can lag. Reports of variable staff attitudes and burnout add another layer of concern, as does the persistence of safety lapses and quality-of-care inconsistencies. The most troubling narratives center on infections, incontinence care, and situations where dedicated attention to patient dignity appears uneven at times. These patterns are not universal, but they are frequent enough to demand caution and a concrete plan for oversight.
For families considering Cortland Park, prepare to be a vigilant, involved partner in care. Request a concrete rehab schedule with guaranteed PT/OT exposure, including weekend coverage, and verify that medical oversight is robust and timely - regular physician rounds, prompt response to new symptoms, and clear documentation of changes in condition. Insist on transparent communication from the social worker, and establish a clear point of contact for rapid escalation if concerns arise. Conduct multiple on-site visits, speak with a range of staff across shifts, and seek candid feedback from current residents and families about call-bell responsiveness, cleanliness, and overall safety. A checklist approach - neighborhood-by-neighborhood tours, room conditions, laundry turnaround, and dining quality - helps uncover inconsistencies before placement.
Ultimately, Cortland Park is a practical fit for families who want an approachable, activity-rich environment with credible rehab capabilities and a true sense of community, provided there is unwavering oversight and clear expectations for medical care. When staffing is adequate and communication is strong, the facility can deliver compassionate, person-centered recovery and steady daily life that feels like home. But for those with higher medical risk, complicated nursing needs, or past experiences with neglect, exploring alternatives with more consistent clinical performance and stronger 24/7 oversight is prudent. The decision should hinge on the balance between active rehab, the strength of relational care, and the family's ability to monitor and advocate - the right combination can make Cortland Park a solid, life-enhancing choice.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tompkins Cty (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cortland Park Rehabilitation And Nursing Center located in Cortland, NY, is a welcoming and well-equipped assisted living community. Our facility offers a range of amenities to enhance the comfort and convenience of our residents. The beauty salon allows residents to pamper themselves and maintain their personal appearance. We provide cable or satellite TV for entertainment purposes, as well as a computer center with Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in our dining room, which offers restaurant-style dining. For those who prefer cooking their own meals, we provide fully furnished apartments with kitchenettes. Housekeeping services ensure that all living spaces are kept clean and tidy.
Our community focuses on promoting wellness and an active lifestyle. We have a fitness room where residents can engage in physical exercise, as well as a wellness center that provides 24-hour supervision and assistance with activities of daily living. Our mental wellness program aims to support the emotional wellbeing of our residents.
Transportation is readily available for non-medical purposes such as community-operated transportation services or transportation arrangement to nearby places like doctors' appointments. Additionally, move-in coordination is provided to ensure a smooth transition for new residents.
Residents have opportunities for social engagement through the gaming room, small library, and scheduled daily activities organized by both the staff and resident-run activities. Planned day trips offer enjoyable outings beyond the community.
Cortland Park Rehabilitation And Nursing Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Cortland Park Rehabilitation And Nursing Center, we strive to create an atmosphere that promotes independence while providing necessary care services such as assistance with bathing, dressing, transfers, medication management, meal preparation according to special dietary restrictions like diabetes diet and meal service; along with round-the-clock call system ensuring prompt response when needed.
Overall, our assisted living community offers a comfortable environment where seniors can thrive physically, mentally, and socially with the support they need.
Cortland Park Rehabilitation And Nursing Center is located at 193 Clinton Avenue, Cortland, NY 13045 in Tompkins County, New York
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