Cortland Memorial Residential is a nursing home community in Cortland, NY.
Information last verified:
134 Homer Ave, Cortland, NY 13045
For more information about senior living options: (866) 208-4318
3.3 from 120 reviews
5 stars
61
4 stars
8
3 stars
4
2 stars
4
1 stars
43
Overall Review of Cortland Memorial Residential
common4 reviews mention this
Staff are frequently described warmly
Residents and visitors often describe the staff as courteous and attentive.
Several reviews highlight staff members as courteous, professional, and attentive. A few also describe “excellent” nursing care and caring interactions. Even when other parts of the visit didn’t go well, some reviewers still singled out specific staff as helpful.
caveat4 reviews mention this
Long waits and hallway time
Some reviews report long waits and time spent in hallways.
Multiple reviewers mention waiting for hours, including time in a hallway or ER area longer than expected. One account describes being left without timely communication while waiting. Another describes being seated in an ER room for a prolonged stretch, with care delays that affected comfort and next steps.
caveat4 reviews mention this
Doctor bedside manners vary
Reviews describe inconsistent experiences with doctors and communication.
Some reviews criticize doctors for being rude, condescending, or unhelpful with explanations. Others report issues like not being able to get answers or feeling treatment decisions weren’t clearly communicated. At the same time, there are also positive comments about professional clinicians, suggesting a mixed experience overall.
caveat4 reviews mention this
Billing and customer service frustrations
Several reviewers raise concerns about billing amounts and follow-up support.
Some reviews call out high bills or unexpected charges tied to ER and other services. A few also mention difficulty getting bills resolved, including repeated calls and delays in follow-up. The pattern across these comments is less about clinical outcomes and more about cost clarity and responsiveness when problems come up.
common2 reviews mention this
Local options nearby for care
Residents and visitors point to nearby local facilities for care access.
Some reviewers emphasize choosing a local hospital option rather than traveling far. The location is also supported by nearby health-related destinations in the immediate area, including the hospital and physician offices listed within about a mile.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Day Program
Skilled Nursing Facility
Transportation
Tompkins Cty (16 miles away)
Nearby Places of Interest
This part of Cortland, New York, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With hospitals like Cortland Memorial Hospital and Cortland Regional Maternity nearby, healthcare services are easily accessible. There are several physicians' offices, including Obstetric & Gynecologic Associates of Cortland MD PC and Cortland Orthopedics, providing specialized medical care. The neighborhood also boasts a variety of dining options such as Hyde Diner and Doug's Fish Fry, perfect for enjoying meals with loved ones. Parks like Suggett Park offer opportunities for outdoor recreation and relaxation. Places of worship like Free Methodist Church and Grace Christian Fellowship cater to spiritual needs. Pharmacies like Kinney Drugs and Walgreens are conveniently located for medication needs. Overall, this area provides a well-rounded living environment with easy access to essential services and recreational activities for seniors looking to enjoy their golden years in comfort and convenience.
Hospitals
Cortland Memorial Hospital (0 miles)
Cortland Regional Maternity (0 miles)
Cortland Surgical Center (1.2 miles)
Physicians
Obstetric & Gynecologic Associates of Cortland MD PC (0 miles)
Cortland Orthopedics (0.1 miles)
Cortland Internist Associates (0.2 miles)
Cortland Oral Surgery Center (0.3 miles)
Cayuga Renaissance GYN (0.3 miles)
Cortland Health Center (0.6 miles)
Patricia Digiovanna Np (0.6 miles)
Restaurants
Hyde Diner (0.1 miles)
Doug's Fish Fry (0.6 miles)
Hollywood Restaurant (0.6 miles)
Central City Bar & Grill (0.7 miles)
Hairy Tony's (0.8 miles)
Cortland Diner (0.9 miles)
Frosted (0.9 miles)
Parks
Suggett Park (0.2 miles)
Cortland Waterworks (0.9 miles)
Dexter Park (1.2 miles)
Yaman Park (1.4 miles)
Durkee Memorial Park (2.8 miles)
Homer Green (2.9 miles)
Montgomery Park (9.8 miles)
Places of Worship
Free Methodist Church (0.4 miles)
Grace Christian Fellowship (0.5 miles)
Christian & Missionary Alliance Church (0.5 miles)
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Cortland Memorial Residential photos
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