Cooperstown Center for Rehabilitation and Nursing

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  • Interior

    An elderly woman uses an exercise machine with the assistance of a healthcare professional during a rehabilitation session.
  • Decor

    Two women engaged in conversation while seated in a cozy indoor setting with decorations.
  • Building

    A building with a green-roofed entrance surrounded by a well-maintained lawn under a clear blue sky.
  • Bedroom

    A cozy hospital room with a bed, recliner, and various decorations including framed pictures and plants.
  • Landscaping

    A large building with a welcoming entrance and an American flag flying nearby.
  • Rehabilitation

    Healthcare professionals assist an elderly woman with physical therapy exercises, celebrating progress with a high-five.

Cooperstown Center for Rehabilitation and Nursing

Cooperstown Center for Rehabilitation and Nursing is a nursing home community in Cooperstown, NY.

Information last verified:

128 Phoenix Mills Cross, Cooperstown, NY 13326

For more information about senior living options: (866) 208-4318

3.5 from 89 reviews
5 stars
50
4 stars
5
3 stars
1
2 stars
3
1 stars
30

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Cooperstown Center for Rehabilitation and Nursing

differentiator 24 reviews mention this

Caring staff stands out

Residents and families repeatedly describe staff as caring, responsive, and respectful.

Across many reviews, people highlight how staff treated residents with respect and kindness, and how nurses addressed concerns and returned calls. Several reviewers also mention day-to-day support feeling teamwork-driven, including help with care needs and coordination with doctors and other departments. Even in negative reviews, some commenters still single out exceptions among staff, suggesting experiences vary by unit and shift.

common 5 reviews mention this

Clean building is repeatedly mentioned

Many reviewers say the facility is clean and well maintained.

A number of residents and families specifically call out cleanliness and a well-kept feel when they visited or during rehabilitation. Some reviews also contrast what visitors expected from other institutions, describing the building’s condition positively. A smaller set of negative reviews dispute this and describe dirty conditions, which indicates cleanliness perceptions aren’t consistent across stays.

caveat 9 reviews mention this

Dining quality is a common mixed point

Food quality and meal details are a frequent source of frustration.

Several reviewers say the food was poorly prepared or low quality, with concerns ranging from portion size to beverages and dietary tailoring. Others report better dining experiences, including descriptions of delicious meals and a cheery dining-room wait staff. Taken together, dining satisfaction appears uneven, with complaints showing up often enough to be a meaningful drawback for families.

caveat 21 reviews mention this

Staffing and communication complaints recur

Many reviews describe staffing and communication gaps that affected care.

A large set of reviews raises concerns about understaffing, delayed help, and basic care not happening when requested, including issues like meals or water, showers, and monitoring. Families also report difficulty getting answers by phone or getting timely updates about care, sometimes describing confusion around care changes and medications. Some reviews tie these gaps to risk during short stays or declines in condition, while a few also note improvements after pressure or escalation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 174 resident community capacity 174 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Cooperstown, New York offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several restaurants within close proximity, such as The Shack and Council Rock Brewery, there are plenty of dining options to explore. Additionally, there are various places of worship nearby, including Faith Baptist Church and St Mary's Roman Catholic Church, providing opportunities for spiritual engagement. Access to transportation services like Absolute Taxi & Airport Transportation makes it easy to get around town. The presence of pharmacies like Church & Scott and CVS Pharmacy ensures convenient access to medical supplies and medications. For leisure activities, seniors can enjoy visiting parks like Lakefront Park or Gilbert Lake State Park for outdoor relaxation. Overall, this area provides a comfortable and well-rounded environment for seniors seeking a vibrant community in Cooperstown.

Restaurants

  • The Shack (0.5 miles)
  • Council Rock Brewery (0.7 miles)
  • The Cooperstown Penguin Ice Cream (0.8 miles)
  • Wing Street (1.3 miles)
  • Upstate Bar and Grill (1.8 miles)
  • Bocca Osteria (1.8 miles)
  • New York Pizzeria (2.3 miles)

Places of Worship

  • Faith Baptist Church (0.5 miles)
  • Church of Christ (1.8 miles)
  • St Marys School (2.4 miles)
  • St Mary's Roman Catholic Church (2.4 miles)
  • First Presbyterian Church (2.6 miles)
  • Presbyterian Church (2.6 miles)
  • Rangjung Yeshe Gomde Cooperstown - Buddhist Meditation Center (4.7 miles)

Transportation

  • Blue Trolley Parking Lot (1.6 miles)
  • Absolute Taxi & Airport Transportation (2.8 miles)

Pharmacies

  • Church & Scott (1.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Kinney Drugs (13 miles)
  • Rite Aid (15.8 miles)

Cafes

  • B Brewed Agro Grill (1.7 miles)
  • Origins Cafe (1.9 miles)
  • Hardball Cafe (2.7 miles)
  • Stagecoach Coffee (2.7 miles)
  • Argo Tea (14.8 miles)
  • Table Rocks (15.6 miles)
  • Capresso Coffee Bar (15.7 miles)

Physicians

  • Bassett Healthcare Network–Hartwick Seminary Specialty Services (1.9 miles)
  • Gencarelli, Peter, Md - Bassett Healthcare (2.4 miles)
  • Peter Le Roux, MD (2.5 miles)
  • Bassett Eyecare Cooperstown (2.5 miles)
  • New York Center For Agrcltr-Med (3.7 miles)
  • Bassett Healthcare Network–Cherry Valley (13.5 miles)
  • Richard J Ucci MD (15.2 miles)

Hospitals

  • Bassett Railroad Ave (2.4 miles)
  • Mary Imogene Bassett Hospital (2.4 miles)
  • Lincare (15.3 miles)
  • A.O. Fox Hospital (15.3 miles)

Parks

  • Texas Parks & Wildlif (2.5 miles)
  • Farkle Park (2.7 miles)
  • Lakefront Park (2.8 miles)
  • Fairy Springs Park (3 miles)
  • Gilbert Lake State Park (11 miles)
  • Fortin Park (15.1 miles)

Frequently Asked Questions

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