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2.2 from 113 reviews
5 stars
27
4 stars
6
3 stars
2
2 stars
5
1 stars
73
Overall Review of Aurelia Osborn Fox Memorial Hospital
caveat5 reviews mention this
Cleanliness shows up both ways
Cleanliness is described inconsistently by different reviewers.
Some reviewers say the facility is very clean, including comments that it looks clean and tidy. Other reviewers describe dirty waiting rooms and exam areas, with mentions of unclean floors and visible messes. A few negative reviews tie cleanliness concerns to the overall care experience.
caveat4 reviews mention this
Bills and billing disputes upset families
Billing problems are a recurring source of frustration.
Several reviewers describe unexpected charges or bills that they felt were incorrect, including repeat billing for the same issue. Others report disputes over self-pay rates or being charged for services they believed were not performed. At least one review also describes a long resolution process that added to the stress of the visit.
caveat5 reviews mention this
Communication and responsiveness vary
Reviews describe uneven communication and responsiveness during visits.
Some reviewers say staff kept them informed, provided clear explanations, and responded quickly to concerns. Others report long waits without updates, difficulty getting results, and call buttons not being answered in a timely way. A number of negative comments focus on feeling left in the dark even when symptoms were serious.
common6 reviews mention this
Staff bedside manner ranges widely
Residents and families frequently mention staff kindness and rudeness.
Many reviewers specifically praise staff for being kind, respectful, professional, and attentive to patient comfort. Others describe staff as rude, dismissive, or unprofessional, with comments about people not listening or not treating patients as priorities. Across reviews, the same theme comes through: how staff treated the patient and family strongly shaped the overall impression.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
131 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Oneonta, New York, offers a convenient and diverse range of amenities for senior living. With multiple hospitals nearby, including A.O. Fox Hospital and Mary Imogene Bassett Hospital, residents have access to quality healthcare services. There are also various physician offices and pharmacies in close proximity for medical needs. Places of worship such as the Unitarian Church and Temple Beth El provide opportunities for spiritual engagement. Additionally, a variety of dining options like Mama Nina's and Hunan Gourmet cater to different culinary preferences. For leisurely pursuits, parks like Fortin Park and Gilbert Lake State Park offer outdoor recreational activities, while transportation services like Alamo provide easy mobility around the area. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle in a vibrant community with essential amenities nearby.
Hospitals
A.O. Fox Hospital (0 miles)
Lincare (0.2 miles)
Mary Imogene Bassett Hospital (17.7 miles)
Bassett Railroad Ave (17.8 miles)
Physicians
Fox Urology (0.1 miles)
Oneonta Optical (0.5 miles)
Richard J Ucci MD (0.5 miles)
La Torre Orthopedic Laboratory (0.5 miles)
Ear Nose Throat Assoc (0.5 miles)
Planned Parenthood (0.6 miles)
New York Skin & Vein Centers (0.6 miles)
Places of Worship
Big House (0.3 miles)
Unitarian Church (0.5 miles)
Christian Science Reading Room & Church (0.7 miles)
Aurelia Osborn Fox Memorial Hospital on seniors.fyi includes 9 photos including images showing healthcare, building, entrance, road, reception area, outdoor, trees, architecture, and more.
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