Aurelia Osborn Fox Memorial Hospital in Oneonta, NY
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One Norton Avenue, Oneonta, NY 13820
For more information about senior living options: (844) 490-3973
The staff were wonderfully nice and kind, with excellent bedside manner. The nurses, the anesthesiologist, and Dr. Mills were amazing. The nurses and the PT team took very good care after the surgery. Lataysia and Maggie were compassionate and went above and beyond to help. The radiology department is simply amazing. The ER staff were helpful, professional, and treated patients with kindness and sensitivity. The nurses and doctors showed kindness and highly professional care that made a difference. The front-desk and reception staff were pleasant and helpful.
The ER is described as terrible, with slow service and hardly any real care provided. Patients report hours-long waits, with updates and treatment repeatedly delayed or neglected. Staff are described as rude, unprofessional, and uncaring, often gossiping or dismissing patients. The facility is criticized for being dirty and unhygienic, with dirty floors and rooms. There is a perception that billing and profit drive decisions more than patient welfare. There are numerous claims of misdiagnosis or premature discharge without adequate evaluation. Security and administration are accused of mistreating patients, including removal from rooms or aggressive actions. Many reviewers urge others to avoid the hospital and seek care elsewhere.AO Fox Memorial Hospital in Oneonta functions best for local residents who want nearby access and are prepared for care that is highly variable in quality. In practical terms, it serves as a frontline entry point for triage, imaging, and some inpatient care, but families should enter with the expectation that definitive treatment and consistently respectful, timely communication may require a transfer to a higher-performing Bassett facility such as Cooperstown or, for certain needs, a larger system partner elsewhere. The most reliable outcome tends to come from using AO Fox as a local starting point rather than a sole destination for complex or acute problems.
Those who should seriously consider alternatives include anyone facing time-sensitive emergencies, chronic or complex conditions, pediatric or mental-health crises, and families who insist on steady, transparent communication. The reviews repeatedly flag long waits, episodic misdiagnoses, and reports of staff dismissal or poor bedside manner. Privacy concerns, hallway care, and inconsistent adherence to patient needs further tilt the balance toward looking at Cooperstown Bassett or other nearby hospitals for definitive evaluation, procedures, or ongoing management. For families with limited mobility or those traveling from outside the immediate area, the reliability gap becomes even more consequential.
On the upside, several reviewers highlight genuine moments of humane, capable care. When nurses and physicians are attentive, they describe clear explanations, compassionate interactions, and effective support - especially in specific departments where individual clinicians demonstrate competence and bedside kindness. The radiology team earns repeated praise from patients who value prompt, respectful imaging and thorough communication. Inpatient experiences can be strong when the right team is involved, and some staff members are singled out for going the extra mile. These positives show that AO Fox can deliver high-quality care, albeit inconsistently.
The dominant narrative, however, centers on systemic drawbacks that tend to overwhelm the positives. Frequent reports describe hours-long waits, perceived neglect, and disorganization in the ER, with patients feeling ignored or inadequately treated. Instances of misdiagnosis or under-treatment, disputed medical decisions, and billing frustrations compound the frustration. Privacy invasions, crowding, and staff inattention are recurring themes, as are concerns about safety, security interactions, and overall hospital cleanliness. Taken together, these factors create a risk profile that makes AO Fox less dependable for urgent or serious medical needs.
Given this landscape, the decision framework for families is practical and specific: rely on AO Fox for immediate triage, initial testing, and basic services only when a nearby safer option is unavailable; otherwise plan to transfer for definitive care, especially for time-critical conditions or when a clear, trusted provider is needed for ongoing management. For routine or non-emergent needs, consider scheduling with Cooperstown Bassett or another preferred facility to avoid the repeated frustrations described in many reviews. When choosing AO Fox, it is wise to have a clear contingency plan, including rapid transfer options and a mechanism to verify test results and prescriptions with the receiving facility.
In the end, AO Fox Memorial Hospital delivers a mixed bag: moments of commendable compassion and solid imaging support sit alongside a chorus of delays, miscommunications, and variable levels of attentiveness that undermine confidence. Families should anchor their decision to proximity and the ability to access a more consistently reliable Bassett network facility if needed. If staying local, approach with guarded expectations, insist on staying informed, and prepare for potential transfers. For anyone prioritizing dependable, respectful, and timely care, alternatives that emphasize coordinated emergency and inpatient services are the prudent default.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Aurelia Osborn Fox Memorial Hospital in Oneonta, NY offers a comprehensive assisted living community that is designed to provide comfort, convenience, and excellent care for its residents. The community features a variety of amenities to enhance the quality of life for its residents.
Residents can enjoy the convenience of an on-site beauty salon and a fully furnished living space with cable or satellite TV. There is also a computer center available for those who want to stay connected online. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions can be accommodated.
The community provides opportunities for socialization and recreation with amenities such as a gaming room, small library, and outdoor spaces including a garden. Scheduled daily activities and resident-run activities are offered to keep residents engaged and entertained.
For those who require assistance with daily tasks, the community provides 24-hour supervision and assistance with bathing, dressing, transfers, and other activities of daily living. Medication management services are also available to ensure residents receive their medications accurately and on time.
Transportation is readily available with community-operated transportation services as well as arrangement for non-medical transportation to doctors appointments. Move-in coordination services are also provided.
The community prioritizes wellness with a fitness room and wellness center available for residents' use. A mental wellness program is implemented to support the emotional well-being of residents.
High-speed internet access is available throughout the community so residents can stay connected digitally. Housekeeping services are provided to maintain cleanliness and tidiness within individual living spaces.
In terms of proximity to amenities outside of the community, there are 5 cafes, 1 park, 3 pharmacies, 12 physicians' offices, 32 restaurants, 1 transportation service provider, 6 places of worship nearby. Additionally, there are two hospitals nearby which can provide additional medical support if needed.
Overall, Aurelia Osborn Fox Memorial Hospital offers an inviting assisted living community that combines comfortable living spaces, a wide range of amenities, and excellent care services to ensure the well-being and quality of life for its residents.
This area of Oneonta, New York, offers a convenient and diverse range of amenities for senior living. With multiple hospitals nearby, including A.O. Fox Hospital and Mary Imogene Bassett Hospital, residents have access to quality healthcare services. There are also various physician offices and pharmacies in close proximity for medical needs. Places of worship such as the Unitarian Church and Temple Beth El provide opportunities for spiritual engagement. Additionally, a variety of dining options like Mama Nina's and Hunan Gourmet cater to different culinary preferences. For leisurely pursuits, parks like Fortin Park and Gilbert Lake State Park offer outdoor recreational activities, while transportation services like Alamo provide easy mobility around the area. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle in a vibrant community with essential amenities nearby.
Aurelia Osborn Fox Memorial Hospital is located at One Norton Avenue, Oneonta, NY 13820 in Otsego County, New York
Aurelia Osborn Fox Memorial Hospital on seniors.fyi includes 9 photos including images showing healthcare, building, entrance, road, reception area, outdoor, trees, architecture, and more.
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Building
Architecture
Trees
Entrance
Healthcare
Reception Area
Urban
Nurse
