Chestnut Park Rehabilitation And Nursing Center
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330 Chestnut Street, Oneonta, NY 13820
For more information about senior living options: (844) 490-3973
At Chestnut Park Rehabilitation and Nursing Center, the monthly cost for a studio room is $5,100. This figure is notably higher than both the average costs in Otsego County, which stand at $3,613, and the broader state average of $4,532 in New York. The premium associated with Chestnut Park reflects its specialized services and amenities designed to enhance residents' quality of life. While the center's pricing surpasses local and state averages, it underscores a commitment to personalized care that may appeal to families seeking comprehensive rehabilitation and nursing support for their loved ones.
| Floor plans | Chestnut Park Rehabilitation And Nursing Center | Otsego County | New York |
|---|---|---|---|
| Studio | $5,100 | $3,613 | $4,532 |
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Chestnut Park staff are consistently friendly and helpful. The care team is professional, experienced, and caring. The physical therapy and occupational therapy are excellent and effective at helping patients regain mobility. The nursing staff are wonderful and ensure medications are correctly administered on time. The administration department is outstanding, with staff like Cassie and Bridget providing exceptional support with insurance and resident needs. The kitchen staff and food are very good, with enjoyable meal options. The staff go above and beyond, even under understaffing or stressful conditions. Patients and families frequently describe their experiences as positive and would recommend Chestnut Park.
The reviews describe horrible service with days of unhelpful responses and staff appearing unaware. Call bells often did not work and bed controls had frayed wires, according to reviewers. Reviewers allege neglect, noting patients were not showered and medications were mishandled. They claim a nurse gave out narcotics to a family member, which is illegal. They state a patient developed MRSA and sepsis due to care deficiencies and should be closed. They describe chronic understaffing leading to long waits for assistance. They accuse staff of stealing patients' clothes and failing to clean properly. They say management downplays issues, calling them a learning experience. They insist the facility should be shut down due to unsafe conditions. They report that the facility's owner does not pay bills, including snow removal. They criticize a night nursing supervisor as rude. They claim discharge processes were mishandled, with orders withheld and pressure to stay longer for insurance. They describe the food as horrible with limited satisfactory alternatives.Chestnut Park Rehabilitation and Nursing Center, part of The Grand family, emerges in these accounts as a place where competing experiences meet. Some families speak with gratitude about the care their loved ones received, praising the warmth of the staff, the effectiveness of the therapy, and the effort put in by everyone from administration to housekeeping. Others recount alarming lapses in safety and basic care, detailing days when a call bell went unanswered, a patient's bed control showed exposed wires, or a shower was skipped when it was needed. Taken together, the stories present a complex portrait of a facility that can feel like two different places depending on who is helping and when.
Several reviews allege serious safety and care failures that left family members anxious and angry. One account describes a patient who ended up in a room where the call bell didn't work reliably and where the bed's electrical controls were compromised by frayed wiring. Another recounts a situation in which a nurse allegedly supplied narcotics to a family member, and a later claim asserts that a patient contracted MRSA, later becoming septic after discharge. The accusation that a discharge decision was influenced by financial considerations - pressure to keep a patient longer to "milk" insurance - also surfaces in some reviews. Some messages express outrage and even a desire to see the facility shut down, citing personal fears for loved ones' safety and the impression that neglect or harmful conduct went beyond isolated incidents.
Understaffing and inconsistent responsiveness appear repeatedly as sources of frustration. Critics report long waits for assistance after pressing the call button, with some patients waiting an hour or more or being left unmonitored during the night. Personal equipment and supplies are described as mishandled or not properly maintained, and one reviewer notes that some aides are wonderfully capable yet overwhelmed by the workload. The sentiment that care quality depends heavily on the shift, the particular staff on duty, and the level of patient volume runs through several accounts, with some days described as markedly better than others.
Yet alongside the harsh criticisms are numerous glowing testimonials about individual caregivers, therapists, and departments. Dr. Nathan and Olivia are singled out for professionalism and expertise, while the intake liaison Cassie is praised for guiding families through insurance and admissions. Bridget is described as a steady, accessible presence who connects with residents and their families, and the entire therapy team - including physical therapists and occupational therapists - receives high praise for getting people back on their feet and back home as quickly as possible. The nursing staff, the kitchen crew, and even the housekeeping and maintenance teams earn frequent compliments, with many reviewers emphasizing that when cared for by the right people, Chestnut Park feels like a place where real progress and comfort are possible.
Several stories center on positive end-of-care experiences that leave lasting, heartfelt impressions. One account centers on a patient who, after a fall and surgery, found excellent care in rehab, with the therapy and nursing staff helping him regain strength and mobility. A family recounts that their mother's last days were made as comfortable and compassionate as possible, with the staff delivering consistent care and emotional support during a difficult time. Others describe long-term residents who thrived in the facility's social and recreational programs, and even those facing ongoing health challenges express gratitude for staff who made daily life more manageable, safer, and more dignified.
There is also a thread of praise for routine but critical elements of daily care: the ability of the kitchen to provide nutritious meals and alternatives, the commitment of staff to punctual medication dosing, and the dedication of the entire team - including administrative and social work staff - during times of stress, such as severe weather or staffing shortages. Several reviewers highlight that the administration department, particularly individuals like Cassie and Bridget, went above and beyond to navigate insurance issues and coordinate care. In some testimonials, the overall experience is framed as a testament to teamwork and perseverance, with people acknowledging that the facility can deliver excellent care when the right people are in place and when resources align with needs.
Despite the praise, a number of reviews emphasize a troubling disconnect between the ideal of high-quality rehab and the realities of management and operations. Critics describe a pattern of understaffing, inconsistent supervision, and a sense that some managers may not fully listen to families or take seriously the concerns raised about safety and dignity. One account highlights the perception that the Grand's corporate practices - such as late or nonpayment of bills connected to services like snow removal - undermine local operations and create an atmosphere of skepticism among staff and families alike. A few comments acknowledge that certain administrative leaders can be extraordinary in supporting families, yet others see a system that allows unsafe or unethical practices to persist, prompting calls for decisive action.
Taken as a whole, the collection of experiences conveys a facility capable of remarkable care and compassionate service, especially in therapy, nursing, and daily functioning support. It also reveals serious fault lines - safety lapses, questions about staffing levels, and concerns about the influence of corporate and administrative decisions on day-to-day care. For families seeking care for a loved one, Chestnut Park appears to offer a compelling mix: moments of outstanding professionalism and genuine human concern, tempered by episodes of risk and frustration that leave lasting worry. In navigating these contrasting stories, readers are reminded that the quality of care can hinge on a combination of individual staff members, the particular shift, and the overarching resources available at any given time.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chestnut Park Rehabilitation And Nursing Center in Oneonta, NY offers a welcoming and comfortable environment for seniors in need of assisted living services. The facility boasts a range of amenities to enhance the residents' quality of life, including a beauty salon for personal grooming and cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected online.
Residents can enjoy their meals in the spacious dining room with restaurant-style dining options, where special dietary restrictions are carefully catered to. The facility also has a small library for those who love reading and a gaming room for recreational activities. Outdoor space and gardens provide opportunities for fresh air and relaxation.
Housekeeping services ensure that the living spaces are clean and well-maintained, while move-in coordination assists new residents in settling comfortably into their fully furnished accommodations with private bathrooms. Wi-Fi/high-speed internet connection allows residents to stay connected with friends and family.
Care services at Chestnut Park Rehabilitation And Nursing Center prioritize the well-being of residents, with 24-hour call systems and supervision to ensure safety around the clock. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their prescribed medications on time.
The facility offers a mental wellness program to support emotional well-being alongside physical health. Transportation arrangements help residents reach medical appointments conveniently without any hassle. A wellness center is available to promote fitness and overall health through various programs.
A variety of nearby amenities enrich the experience of residents at Chestnut Park Rehabilitation And Nursing Center. With cafes, parks, pharmacies, restaurants, places of worship, hospitals, and additional transportation options all conveniently located nearby, residents have easy access to various services and entertainment opportunities.
Chestnut Park Rehabilitation And Nursing Center strives to provide personalized care in a warm and friendly environment while ensuring that the needs of each resident are met with compassion and dignity.
At Chestnut Park Rehabilitation and Nursing Center, the monthly cost for a studio room is $5,100. This figure is notably higher than both the average costs in Otsego County, which stand at $3,613, and the broader state average of $4,532 in New York. The premium associated with Chestnut Park reflects its specialized services and amenities designed to enhance residents' quality of life. While the center's pricing surpasses local and state averages, it underscores a commitment to personalized care that may appeal to families seeking comprehensive rehabilitation and nursing support for their loved ones.
Chestnut Park Rehabilitation And Nursing Center is located at 330 Chestnut Street, Oneonta, NY 13820 in Otsego County, New York
Chestnut Park Rehabilitation And Nursing Center on seniors.fyi includes 12 photos including images showing outdoor, landscaping, nature, dining, decor, interior, plant, garden, and more.
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Outdoor
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