Gurwin Jewish Nursing And Rehabilitation Center
Save68 Hauppauge Road, Commack, NY 11725
For more information about senior living options: (844) 490-3973
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Across the many accounts shared about Gurwin, a clear and complicated picture emerges: some residents and families describe remarkable care, thoughtful attention, and vibrant, well-run programs, while others recount troubling lapses that they believe jeopardized safety, dignity, and financial security. The stories span hospital-to-rehab transitions, memory care and dementia units, everyday nursing routines, and administration interactions, all of which contribute to a nuanced, sometimes contradictory impression of the facility.
Several reviews center on alarming medical missteps and slow responses that had dire consequences. One family recounts a frightening escalation where a loved one's worsening condition went unrecognized until she could no longer cope, forcing a hospitalization for cardiogenic shock after a cardiologist in the family intervened. In another account, a father's health deteriorated during rehab after a week of seemingly adequate progress; his arm infection was neglected, with the family reporting that nurses dismissed concerns and that the wound was left unchecked, ultimately requiring emergency care. Similar themes appear in a different memory-care scenario, where a resident developed pneumonia that was not promptly acknowledged or treated, and where the floor appeared chronically understaffed, resulting in complaints about ignored basic needs and even poor odor control. Taken together, these narratives emphasize a recurring fear among families: that short-staffing and slow escalation can lead to preventable suffering.
In contrast, there are deeply positive stories about Gurwin's rehabilitation programs and the people who make them work. One patient who was rehabbing from multiple fractures described an outstanding course of medical, occupational, and physical therapy, praising the CNA and nurse staff as phenomenal and naming several therapists by name for their role in helping him stand and walk again. This account also extols the recreational department, the kitchen staff under Chef Bobby, and the housekeeping and engineering teams for maintaining clean, orderly spaces. The administrator's office is singled out by some families for its responsiveness and supportive approach, with particular gratitude directed toward Lori in Administration for consistently treating families with care and professionalism. In a separate, long-standing testimonial, a grandmother who spent six weeks in Gurwin's care reported that she was "extremely well taken care of," noting a contrast to negative hospital experiences prior to her stay. Another review highlights the warmth and attention shown to a parent who resided there for over a year, praising the comprehensive team approach and the sense that residents are treated like family.
In the dementia and memory-care sphere, experiences run a familiar spectrum. Some reviewers praise the memory-care environment for its attentiveness, cleanliness, and structured activities, with reports of well-decorated spaces, a courtyard, accessible areas like a Starbucks and an atrium, and frequent coordination among social workers, nurses, dietitians, and other team members. These families describe feeling that their loved ones are engaged and cared for, with opportunities to celebrate milestones and participate in meaningful activities. Yet other families paint a starkly different picture: inadequate care due to persistent staffing shortages, residents left unattended for long periods, sensitive needs left unmet (such as feeding and medication), and conditions like persistent urinary odors that suggest lapses in hygiene and monitoring. One review explicitly links dementia-unit care to a lack of compassionate attention, noting that the environment can feel chaotic and that basic needs can be ignored when staff are stretched thin.
The environment and daily routines also appear to be a mixed bag. Some families celebrate the facility's atmosphere as welcoming and home-like, with clean rooms, attractive decor, and opportunities to move beyond the unit to common areas. One aunt's experience in a dementia unit mentions the ability to visit shared spaces like a Starbucks and the first-floor atrium, which her family found enjoyable, and a birthday gathering arranged in a comfortable private room. Conversely, other reports describe practical gaps - errands and laundry getting lost in the shuffle, clothing not being laundered, and daily routines such as meals and personal care not consistently met. The balance between a comfortable, stimulating environment and the reality of staffing pressures and process gaps is a recurring tension across the narratives.
Billing issues and post-visit concerns add another layer to the landscape. At least one account notes a billing dispute over a wheelchair that was ordered for delivery after a loved one had already left the facility, with subsequent charges continuing months after death. This kind of administrative friction compounds the emotional strain families already feel when care is contested or questioned, underscoring the importance of clear communication, accurate record-keeping, and timely reconciliations in a setting where families are frequently navigating distressing health events.
Taken together, the collection of experiences portrays Gurwin as a place where exceptional, life-changing rehabilitation can occur, delivered by dedicated therapists, nurses, and support staff who are repeatedly described as professional, empathetic, and collaborative. At the same time, it reflects ongoing concerns about staffing levels, consistency of care, and administration practices that some families believe undermine patient safety and dignity. For families considering Gurwin, the message is clear: there are extraordinary stories of recovery and kindness, but there are also strong warnings about variability in care quality that warrant careful, firsthand observation and dialogue with clinical and administrative staff before and during a stay.
The Gurwin Jewish Nursing and Rehabilitation Center in Commack, NY is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community provides a comfortable and inviting atmosphere with fully furnished accommodations that include private bathrooms and cable or satellite TV. Residents have access to various on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and a garden where they can relax and enjoy the outdoors. Wi-Fi/high-speed internet is also available throughout the community.
Gurwin Jewish Nursing and Rehabilitation Center takes pride in its excellent dining experience with restaurant-style dining that caters to residents' special dietary restrictions. The kitchenette in each accommodation allows for personal meal preparation if desired.
Care services are readily available with 24-hour call system and supervision. The dedicated staff assists residents with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided alongside diabetes diet support and other special dietary restrictions.
To keep residents engaged and active, a wide range of activities are offered on a daily basis. These include fitness programs, planned day trips to nearby attractions or parks, resident-run activities, and scheduled daily activities. A mental wellness program is also implemented to promote emotional well-being among residents.
Gurwin Jewish Nursing and Rehabilitation Center provides convenient access to nearby essential amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. The community ensures that residents have everything they need within reach.
Overall, Gurwin Jewish Nursing and Rehabilitation Center strives to create a warm and caring environment where seniors can thrive comfortably while receiving top-notch care services tailored to their individual needs.
Gurwin Jewish Nursing And Rehabilitation Center is located at 68 Hauppauge Road, Commack, NY 11725 in Suffolk County, New York
Gurwin Jewish Nursing And Rehabilitation Center on seniors.fyi includes 8 photos including images showing landscaping, trees, building, architecture, grass, exterior, urban, courtyard, and more.
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