Birchwood Suites

Pros

• The staff at Birchwood Suites is described as amazing, kind, and compassionate, taking great care of the residents.
• Residents feel a sense of community and family, with staff members taking the time to develop relationships with them.
• The facility is clean, comfortable, well-furnished, and offers good food options tailored to individual needs.
• Many families appreciate the ability for their loved ones to receive in-house care without receiving distressing phone calls about their wellbeing.
• Birchwood Suites provides an Enhanced License that allows residents to age in place comfortably.
• Several families have expressed happiness with their decision to choose Birchwood Suites for their loved ones' care.
• Staff members have been noted for their helpfulness and attentiveness during critical times for residents.
• The facility offers a fair pricing structure that includes various services without hidden charges.

Cons

• The staff at Birchwood Suites often lacked attention and failed to notice residents in distress, leading to concerns about care quality.
• Communication regarding medical visits and medication changes was poor, leaving family members uninformed.
• The virtual tour experience was described as disappointing and gave the impression that residents were left inactive.
• Staffing issues led to inadequate support for residents, with some reviews highlighting a lack of presence during critical moments.
• Some residents reported dissatisfaction with the food quality and preparation, indicating a lack of options for picky eaters.
• Visitors faced restrictive hours and had to wait excessively to see their loved ones, contributing to frustration.
• Concerns were raised about the cleanliness and upkeep of the facility, with some areas appearing less maintained compared to competitors.
• There were complaints regarding high costs relative to the level of care provided, leaving families feeling undervalued for their investment.
• Frequent turnover among staff created instability and inconsistency in care, negatively affecting residents' experiences.
• Overall impressions of trust in the facility's ability to provide adequate care diminished due to various reported issues from families.

Review

Birchwood Suites is a facility that has elicited a range of opinions from families regarding the care and living conditions offered to their loved ones. On one hand, some families appreciate the overall environment, describing it as warm and caring, with staff that form strong relationships with residents. For instance, a family member expressed satisfaction with the attentive care provided to their father over two years, noting that staff members take the time to develop bonds with residents and even arrange entertainment for them. This sense of community—akin to family—is often highlighted as a positive aspect, reassuring families that their loved ones are well taken care of.

Though many reviews praise the quality of care, there are significant concerns about staffing levels and communication within Birchwood Suites. Several reviewers recounted experiences where they encountered difficulties in accessing their loved ones due to staffing shortages at the front desk. Such issues were particularly distressing during critical moments when residents appeared to be in distress; one reviewer described finding their uncle slumped over in his wheelchair while staff around him seemed oblivious to his condition. This lack of attention has raised serious alarm bells among families who believe that consistent monitoring is essential in facilities catering to individuals with health complications or dementia.

Another common theme was dissatisfaction regarding specific aspects of resident amenities and engagement opportunities. One visitor noted the facility's virtual tour left much to be desired, mentioning that activities seemed limited merely to watching television or coloring—a suggestion that Birchwoold may not prioritize engaging activities for its residents. The reported barren appearance of rooms did not foster an inviting atmosphere either; rather, it seemed to contribute further to feelings of disconnection among residents. Although some expressed appreciation for the home-like setting provided by Birchwood Suites, others felt uncomfortable with shared bathrooms and laundry facilities located outside individual units.

Family members' experiences varied significantly concerning food quality at Birchwood Suites. While some claimed meals were high-quality and accommodating (e.g., tailored dishes for those with specific dietary needs), others described dissatisfaction with bland offerings lacking flavor—a crucial aspect for those accustomed to more flavorful dishes at home. Complaints about menu options ranged from excessive use of seasoning to what was perceived as stagnant meal variety—a matter needing improvement considering how vital nutrition can be for maintaining overall health among elderly populations.

Regrettably, communication deficits emerged as critical concerns throughout several accounts related by family members. Instances where medical visits or medication adjustments occurred without prior notification were troubling for caregivers who underwent challenges advocating on behalf of their loved ones’ needs. One caregiver lamented apparent barriers during COVID-19 protocols which restricted visitation rights—an experience many found detrimental both emotionally and psychologically for affected residents who thrived on familial interactions during times of need.

Moreover, Birchwood Suites has conjured mixed feelings concerning its financial value proposition relative to service delivery. Although some praised competitive pricing models—particularly those involving all-inclusive fees—others argued that costs outweighed benefits when compounded by lapses in attention detail exhibited frequently within daily operations or administration turnover rates affecting caregiver consistency overall.

In conclusion, while Birchwood Suites does have commendable aspects—including caring staff members dedicated towards ensuring individual comfort—the diverging experiences documented highlight critical areas needing improvement: better staffing availability; enhanced engagement opportunities; improved communication regarding medical changes; thoughtful culinary choices tailored specifically towards dietary preferences—all contributing factors influencing prospective clients considering this facility for their loved ones moving forward amidst evolving aged-care expectations across communities today.

This area of East Northport, New York offers a variety of amenities for seniors looking to settle down in a peaceful and convenient location. With several parks nearby such as The Dog Park and Sunken Meadow State Park, there are plenty of opportunities for outdoor recreation and relaxation. Additionally, there are multiple pharmacies in close proximity for easy access to medication and healthcare needs. A selection of restaurants and cafes offer diverse dining options for residents, while nearby theaters provide entertainment options. Access to transportation via Greenlawn LIRR Station and Deer Park Station LIRR make it easy to travel around the area. In case of medical emergencies, hospitals like St Catherine of Siena Medical Center and urgent care facilities like Northwell Health-GoHealth Urgent Care are readily available. Overall, this part of East Northport provides a well-rounded living environment that caters to the needs of seniors seeking comfort, convenience, and accessibility.

Parks

• The Dog Park (0.9 miles)
• Sunken Meadow State Park (2.5 miles)
• Brentwood State Park (6.1 miles)
• Mill Dam Park (6.5 miles)
• The College Woods Park (8 miles)
• Avalon Park & Preserve (8.5 miles)
• West Meadow Beach (9.6 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Kings Park Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Richie's Pizza of Commack (1.9 miles)
• Taco Bell (2.4 miles)
• Burger King (3.2 miles)
• Chick-Fil-A (4.3 miles)
• Garden Grill (6 miles)
• Prime Restaurant (6.3 miles)
• The Bryant (6.5 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.3 miles)
• Starbucks (6 miles)
• Starbucks (6.3 miles)
• Starbucks (7.1 miles)
• Nesconset Bagel Cafe (8.3 miles)
• Starbucks (8.4 miles)

Theaters

• AMC DINE-IN Huntington Square 12 (2.3 miles)
• Regal Deer Park & IMAX (7.2 miles)
• AMC Stony Brook 17 (9 miles)

Physicians

• Northwell Health Physician Partners Obstetrics and Gynecology at Commack (2.4 miles)
• Dr Groth Pain Management (3 miles)
• Memorial Sloan Kettering Cancer Center Commack (4.1 miles)
• Fastenberg, David Long Island Vitreoretinal Consultants Pc (4.8 miles)
• Zwanger-Pesiri Radiology (5.5 miles)
• Doc Care (5.6 miles)
• Memorial Sloan Kettering Skin Cancer Center (5.9 miles)

Transportation

• Greenlawn LIRR Station (3.3 miles)
• Lirr (5.9 miles)
• Deer Park Station Lirr (7 miles)

Hospitals

• St Catherine of Siena Medical Center (4 miles)
• Northwell Health-GoHealth Urgent Care (4.9 miles)