Clifton Springs Hospital And Clinic Extended Care in Clifton Springs, NY

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Clifton Springs Hospital And Clinic Extended Care in Clifton Springs, NY

2 Coulter Road, Clifton Springs, NY 14432

For more information about senior living options: (844) 490-3973

3 from 92 reviews
5 stars
37
4 stars
8
3 stars
3
2 stars
5
1 stars
39

Skilled Nursing Facility

Overall Review of Clifton Springs Hospital And Clinic Extended Care

Pros

  • pro The patient received excellent healthcare services from the Integrative Medicine Department, the laboratory, the GI service, and the Endoscopy Procedural Suite.
  • pro Each area was professional, caring, compassionate, and focused on the patient's needs.
  • pro The staff listened to the patient, cared about what was important to them, and provided choices to help obtain the best health possible.
  • pro The emergency department provided prompt care with strong communication, timeliness, and support, and the nursing staff were kind.
  • pro The dental clinic was awesome, and the staff made the patient feel relaxed.
  • pro The doctors and nurses were wonderful and personable, providing attentive care.
  • pro The OB-GYN clinic detected pre-cancerous cells that another facility had missed.

Cons

  • pro The reviewer notes that a nurse named Evans does not do his job and says they will never return.
  • pro The ER is described as terrible, with disrespectful staff and long delays in care.
  • pro A patient calls Dr. Bryan Gargano unprofessional and threatens medical malpractice against him.
  • pro The mental health unit is described as a place of nightmares with poor quality of care.
  • pro One reviewer recounts leaving the ER after doors were locked, with receptionists laughing at a senior.
  • pro The ED doctor Barry Turek is described as vile and lacking compassion.
  • pro The lab is described as absolutely awful, with urine samples lost multiple times.
  • pro The hospital's admin and billing are old, outdated, confusing, and frustrating, creating multiple accounts.
  • pro There is a report of no treatment after six hours, with staff eating and on the phone and rude behavior.

Review

This hospital-adjacent extended-care community is best suited for families and seniors who prioritize access to a hospital system, reliable acute care, and concrete surgical and diagnostic capabilities. It works well for those who want prompt, expert attention in areas like gastrointestinal procedures, endoscopy, and dental services, all within a facility that remains clinically focused even when fixtures or amenities are secondary. For residents who value a hospital-affiliated environment with a clear path to specialists, Clifton Springs can deliver solid outcomes, efficient ER visits when staffed well, and compassionate bedside care from many nurses and therapists who see patients as people, not just numbers.

These reviews also spell out who may want alternatives. The most consistent red flag is the uneven quality of service in certain departments, especially in the emergency department and some inpatient units where patient experiences range from highly positive to distressingly negative. Potential movers should consider other options if consistent warmth, respect, and timely responsiveness across all shifts are non-negotiable. Families with serious mental-health needs, persistent billing frustrations, or a history of negative interpersonal interactions with staff may find more reliable alignment elsewhere, given the variability some families report in both attitude and attentiveness.

On the upside, several departments and care teams demonstrate a strong, patient-centered approach. The Integrative Medicine, laboratory, GI, and Endoscopy units are repeatedly praised for professionalism, care, and a focus on patient choice. When care is timely and well-communicated, patients describe feeling "not merely a patient," with staff who listen and coordinate thoughtfully. The dentistry and certain surgical experiences are repeatedly cited as smooth, with clinicians who explain procedures and ease patient anxiety. In comfort-care scenarios, staff enthusiasm and compassion shine, underscoring that the hospital's clinical strengths are real and accessible when the right team is on duty.

Yet the cons keep showing up in the landscape of patient stories. Inconsistent bedside manner, long waits in the ED, and episodes of perceived indifference or disrespect stand out. Billing and administrative frustrations - multiple accounts, slow callbacks, and occasional miscommunications over charges - also surface frequently enough to color the overall impression. Some patients report critical safety concerns, including missed or delayed treatments and equipment or cleaning lapses. Mental-health services and certain specialty areas can feel outdated or under-resourced to those who rely on them, while food quality and general comfort in some inpatient areas receive frequent, negative feedback.

The practical reality is that the strongest pros can and do offset the louder cons, but only when families calibrate expectations and actively partner with the care team. Where surgeons, anesthesiologists, and nursing staff click with a patient, outcomes tend to be excellent and the experience feels personal rather than transactional. The hospital's affiliation with a broader medical network ensures access to a wide range of specialists, and for many acute-care needs the care trajectory - from ER triage to discharge or to the next level of care - holds together well. For elective procedures or dental care, the system-wide strengths translate into smoother, more predictable experiences than many standalone facilities offer.

Bottom line: Clifton Springs Hospital and Clinic Extended Care is a strong fit for families pursuing high-quality, hospital-linked medical care with real surgical and diagnostic depth, plus dependable dental services and compassionate comfort-oriented care in many cases. It is not the right choice for those who require uniformly flawless service across every shift, immediate administrative clarity, and consistently warm interactions in every department. Pros offset the drawbacks when the right clinicians are on duty and when expectations are aligned with the hospital's clinical strengths. Prospective families should verify the specific specialists and teams they will rely on, clarify billing processes upfront, and have contingency plans for ED wait times and mental-health resource needs. In short, Clifton Springs shines for patients who prioritize clinical substance and access to a broad medical network, while it warrants a careful, department-by-department evaluation for those demanding unwavering consistency and administrative ease.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Clifton Springs Hospital And Clinic Extended Care is an assisted living community located in Clifton Springs, NY. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The amenities provided by this community are designed to enhance the daily lives of its residents. They include a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, gaming room, and a small library. Residents can also enjoy outdoor spaces such as gardens and have access to high-speed internet through Wi-Fi. Housekeeping services are provided to ensure clean and tidy living spaces.

Care services at this community are available 24 hours a day. A 24-hour call system and supervision provide peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications on time and in the correct dosage. Special dietary restrictions such as diabetes diets can be accommodated.

Residents at Clifton Springs Hospital And Clinic Extended Care have opportunities for social engagement through various activities and programs offered by the community. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.

Additionally, this community benefits from its convenient location near three pharmacies, six physicians' offices, two restaurants, two places of worship, and two nearby hospitals.

Overall, the Clifton Springs Hospital And Clinic Extended Care is dedicated to providing excellent care in a comfortable environment with numerous amenities and services to meet the needs of its residents.

Nearby Places of Interest

Hospitals

  • Lipson Cancer Institute (0 miles)
  • Clifton Springs Cardio Rehab (0.1 miles)
  • Newark Medical Center (6.2 miles)
  • Canandaigua VA Medical Center (8 miles)
  • Jefferson Memorial Park In Canandaigua (8.5 miles)
  • Geneva General Hospital (9.5 miles)
  • Finger Lakes Health Foundation (9.5 miles)

Physicians

  • Imaging Center - Clifton Springs Hospital & Clinic (0 miles)
  • Finger Lakes Radiation Oncology Center (0.1 miles)
  • Finger Lakes Cardiology Assoc (0.1 miles)
  • Digestive Disease Consultants (0.1 miles)
  • Pain Treatment Medicine (0.5 miles)
  • Dr C. Nakamura (0.6 miles)
  • Finger Lakes Otolaryngology (6.2 miles)

Pharmacies

  • Wayne-Clifton Pharmacy (0.1 miles)
  • Phelps Hometown Pharmacy (4 miles)
  • Red Jacket Pharmacy (4.7 miles)
  • Wegmans (6 miles)
  • Newark Village Pharmacy (6.3 miles)
  • Wayne Ltc Pharmacy (6.3 miles)
  • Rite Aid (6.3 miles)

Places of Worship

  • First Baptist Church (0.2 miles)
  • New Hope Bible Church (3.3 miles)
  • The Sacred Grove (7.7 miles)
  • Zion Episcopal Church (8.6 miles)

Restaurants

  • Old Mill Hot Dog Stand (3.8 miles)
  • McDonald's (4.8 miles)
  • Tom Wahl's (6.1 miles)
  • McDonald's (6.1 miles)
  • Applebee's (8 miles)
  • Charlie Riedel's Fast Food (8.1 miles)
  • Taco Bell (8.1 miles)

Theaters

  • Canandaigua Theatres (8 miles)

Parks

  • Sonnenberg Gardens & Mansion State Historic Park (8.2 miles)
  • Kershaw Park (8.9 miles)
  • Pal-Mac Aqueduct County Park (9 miles)
  • Historic Erie Canal Lock E-56 (9.1 miles)

Cafes

  • Starbucks (8.6 miles)
  • Tim Hortons (8.8 miles)

Transportation

  • East Palmyra Rail Crossing (8.7 miles)
  • U-Haul Neighborhood Dealer (9.3 miles)

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