Spa Apartments Inc in Clifton Springs, NY

Pros

• The Spa Apartments are beautiful inside and preserve the building's historic character.
• The solarium on the top floor is a treasure for residents.
• The complex offers many amenities for seniors and veterans, with an option of income-based pricing.
• The staff go above and beyond to accommodate every need.
• Weekly transport to area shopping, along with in-house activities and holiday celebrations, are provided.
• The apartments have all been remodeled and are beautiful.
• The staff are very friendly and the residents are wonderful people.
• The area is a valuable resource for those in need who want to maintain their independence.

Cons

• The spa-apartment residents are described as rude.
• Applicants felt discriminated against due to age and disability, with staff discouraging them with a long wait.
• The building is not a good place to live.
• Carpets are stained and only one elevator works, having been out of service for some time.
• The building is deteriorating and upkeep has declined, causing residents to leave.
• Bed bugs are a constant issue, with infestations spreading between apartments and residents needing medical treatment; caregivers refuse to work under these conditions.
• The exterior is deceptive.
• The building is not secure: side doors won’t lock, sidewalks are uneven with holes, and cameras do not work.

Review

Spa Apartments Inc in Clifton Springs is best suited for independent seniors and veterans who want a sociable, activity-rich living environment at an attainable price. The community blends historic charm with recent interior renovations and offers amenities that support daily independence, including a top-floor solarium, basic cable, and a steady slate of in-house activities with weekly shopping transport. The pricing structure includes income-based options, making it workable for residents on fixed incomes who want to stay in a small town with accessible resources like a library, YMCA, and local shops. This is a clear fit for those who value community life and affordability, but it is not ideal for anyone prioritizing flawless upkeep or unwavering security.

On the upside, the place earns praise for its inviting interior and the staff’s responsiveness. Reviews consistently highlight friendly staff and a resident community that feels supported by caregivers who go the extra mile. Remodeling has yielded attractive living spaces, with the solarium repeatedly described as a standout feature residents actually use and enjoy. The combination of affordable pricing, some included cable, and a robust calendar of activities creates a practical value equation for seniors seeking companionship and structured routines without a lavish price tag. For many, these elements translate into meaningful quality of life despite other trade-offs.

Yet serious red flags recur and demand attention. Bed bug infestations are repeatedly reported, with several nearby units treated and residents suffering bites that have required medical care. Maintenance and upkeep appear inconsistent, and there is a clear sense that the building’s condition has declined over time. A single elevator can create bottlenecks and frustration, while security concerns persist: reports that a side door didn’t lock through winter and that cameras fail to function point to gaps in safety and daily reliability. Several residents describe disengagement from management, with some labeling the community manager unhelpful and ownership seemingly distant. These factors collectively undermine the living experience.

Whether the positives offset the negatives hinges on personal priorities. For residents who prize social immersion, routine activities, and cost-conscious living, the staff dedication and the active calendar can still deliver a livable, enjoyable environment despite pest and maintenance hiccups. However, those who require spotless hygiene, airtight security, and consistently reliable building systems will likely find the persistent pest issues, treatment delays, and security lapses unacceptable over the long term. The bottom line is a trade-off: the charm and affordability live alongside ongoing maintenance drift and safety concerns that cannot be ignored when evaluating sustained independence.

A practical due-diligence plan is essential for families weighing this option. Visit at different times, speak candidly with current residents about response times and cleanliness, and request recent pest-control logs and maintenance records. Check elevator reliability and verify that doors lock properly and cameras are functional. Assess ownership and management accountability, and demand a concrete remediation plan with timelines if issues persist. If strong pest control, reliable security, and meticulous upkeep are non-negotiables, alternatives with sturdier track records should be pursued. If choosing Spa Apartments, enter with clear expectations and insist on explicit commitments to upkeep and safety.

In sum, Spa Apartments Inc serves a defined niche: independent seniors and veterans who value a lively social environment, an affordable price point, and a sense of community in a quaint Clifton Springs setting. It is not the right choice for residents who demand pristine, pest-free living, flawless security, and consistently immaculate upkeep. The favorable elements, friendly staff, engaging programs, and remodeled interiors, offer meaningful benefits, but they do not fully counterbalance the ongoing bed bug concerns, maintenance delays, and security gaps. For the right resident, this can be a workable, budget-friendly home that preserves independence and social connectedness; for those with higher expectations for cleanliness and safety, exploring alternatives will yield stronger peace of mind and a more reliable foundation for long-term living.

Located in Clifton Springs, New York, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient neighborhood. With several hospitals and medical centers nearby, including the Lipson Cancer Institute and Clifton Springs Cardio Rehab, residents have easy access to quality healthcare services. There are also numerous physicians' offices and pharmacies close by for any medical needs. For leisure activities, there are parks like the Sonnenberg Gardens & Mansion State Historic Park and Kershaw Park, as well as theaters and cafes for entertainment. Additionally, there are dining options such as Old Mill Hot Dog Stand and Applebee's for enjoyable meals out with friends or family. Overall, this area of Clifton Springs provides a comfortable and supportive environment for seniors seeking a vibrant community to call home.

Hospitals

• Lipson Cancer Institute (0.1 miles)
• Clifton Springs Cardio Rehab (0.2 miles)
• Newark Medical Center (6.2 miles)
• Canandaigua VA Medical Center (8 miles)
• Jefferson Memorial Park In Canandaigua (8.6 miles)
• Geneva General Hospital (9.5 miles)
• Finger Lakes Health Foundation (9.5 miles)

Physicians

• Imaging Center - Clifton Springs Hospital & Clinic (0.1 miles)
• Finger Lakes Radiation Oncology Center (0.1 miles)
• Finger Lakes Cardiology Assoc (0.1 miles)
• Digestive Disease Consultants (0.1 miles)
• Pain Treatment Medicine (0.5 miles)
• Dr C. Nakamura (0.5 miles)
• Finger Lakes Otolaryngology (6.2 miles)

Pharmacies

• Wayne-Clifton Pharmacy (0.1 miles)
• Phelps Hometown Pharmacy (4 miles)
• Red Jacket Pharmacy (4.7 miles)
• Wegmans (5.9 miles)
• Newark Village Pharmacy (6.2 miles)
• Wayne Ltc Pharmacy (6.2 miles)
• Rite Aid (6.2 miles)

Places of Worship

• First Baptist Church (0.2 miles)
• New Hope Bible Church (3.3 miles)
• The Sacred Grove (7.6 miles)
• Zion Episcopal Church (8.6 miles)

Restaurants

• Old Mill Hot Dog Stand (3.8 miles)
• McDonald's (4.8 miles)
• Tom Wahl's (6.1 miles)
• McDonald's (6.1 miles)
• Applebee's (8 miles)
• Charlie Riedel's Fast Food (8.1 miles)
• Taco Bell (8.2 miles)

Theaters

• Canandaigua Theatres (8 miles)

Parks

• Sonnenberg Gardens & Mansion State Historic Park (8.2 miles)
• Kershaw Park (8.9 miles)
• Pal-Mac Aqueduct County Park (9 miles)
• Historic Erie Canal Lock E-56 (9.1 miles)

Cafes

• Starbucks (8.6 miles)
• Tim Hortons (8.8 miles)

Transportation

• East Palmyra Rail Crossing (8.7 miles)
• U-Haul Neighborhood Dealer (9.3 miles)