Horizons at Canandaigua Senior Living

Pros

• The staff is friendly, professional, and responsive to concerns.
• Residents enjoy making friends and interacting with each other in the common areas.
• The community has a cat that residents can interact with, adding to the friendly atmosphere.
• The facility is clean, nicely appointed, and well-maintained.
• Staff members feel like family to the residents and their families.
• There are various activities and engagement opportunities for residents to enjoy.
• The food is good and they offer options for dietary restrictions.
• The staff takes the time to cater to the needs of the residents.
• Overall, it is a safe place where residents feel taken care of and happy.

Cons

• "Please don’t send any loved ones to Horizons assisted living facility in Canandaigua! They will promise you the world only to kick your loved one out after 5 months."
• "The community could improve on the food variety and the ability to assist with dietary restrictions more."
• "Price too high. $3700.00. Only have rooms not apartment type environment."
• "First impression was not a good one. Plus I called twice and it took a week to return my call."

Review

Horizons assisted living facility in Cananadaigua is described as a friendly and welcoming community where residents have the opportunity to get to know each other and make friends. One unique aspect of this community is the presence of a cat, which has its own designated area with a bed and chairs for residents to interact with it. The staff is described as friendly, professional, and responsive to feedback.

One common concern mentioned by reviewers is the food variety and dietary restrictions. While residents receive three meals a day along with light snacks in the afternoon and evening, some feel that there could be more options available to cater to different tastes and dietary needs.

Furthermore, one negative experience stands out among the positive reviews. A reviewer shares their disappointment after their father was unexpectedly kicked out of the facility after five months, despite undergoing a full evaluation prior to acceptance. This reviewer feels that they were misled about the care their loved one would receive.

Despite this negative experience, other reviewers express satisfaction with Horizons. One person mentions that their grandmother loves living at the community, having made many friends and considering the staff as family. Another reviewer praises the cleanliness of the facility, the engagement between staff and residents, and how helpful everyone was.

On a more critical note, one person expresses dissatisfaction with their initial impression of Horizons. They felt that the price was too high for what they perceived as only rooms rather than an apartment-style environment. Additionally, they were put off by delays in returning phone calls and were not offered a tour of the property.

To provide further information about Horizons' services, there is mention of included amenities such as laundry, housekeeping, and medication management. It is also noted that veterans' benefits may be refunded retroactively. In terms of availability, rooms are currently available for potential residents.

Overall, Horizons assisted living facility in Cananadaigua appears to have positive aspects such as friendly staff members who are receptive to feedback, a sense of community among residents, and a clean and well-kept environment. However, there are areas for improvement regarding food variety, the ability to accommodate dietary restrictions, and communication with potential residents or their families.

This part of Canandaigua, New York, offers a range of amenities and services that may appeal to seniors looking for a peaceful yet convenient place to live. With several hospitals and medical facilities nearby, including Strong Memorial Hospital and F F Thompson Hospital, residents can easily access quality healthcare. There are also numerous physicians' offices and pharmacies in the area, ensuring easy access to medical care. In terms of recreational activities, there are several parks such as Kershaw Park and Sonnenberg Gardens & Mansion State Historic Park where seniors can enjoy nature walks or leisurely outings. Additionally, there are cafes like Starbucks and Tim Hortons for socializing with friends or enjoying a coffee break. Overall, this part of Canandaigua provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

Hospitals

• Strong Memorial Hosp-Pulmonary (0.6 miles)
• Canandaigua Surgical Care (0.6 miles)
• Constellation Center for Health (0.7 miles)
• F F Thompson Hospital (0.8 miles)
• Thompson Hospital Emergency Department (0.8 miles)
• Jefferson Memorial Park In Canandaigua (1.8 miles)
• Canandaigua VA Medical Center (2.5 miles)

Physicians

• Allergy Asthma Immunology Of Rochester PC (0.6 miles)
• Decicco Michael J MD (0.6 miles)
• The Eye Care Center - Canandaigua (0.6 miles)
• Finger Lakes Otolaryngology (0.7 miles)
• Sands Cancer Center (0.7 miles)
• Finger Lakes Cardiology Associates (0.7 miles)
• Canandaigua Medical Group PC (0.8 miles)

Restaurants

• Rio Tomatlan (1.3 miles)
• Casa Italiana (1.4 miles)
• Byrne Dairy (1.4 miles)
• Simply Crepes (1.5 miles)
• The Sand Bar (1.5 miles)
• Rose Tavern (1.6 miles)
• Green Front Restaurant (1.6 miles)

Pharmacies

• Medicine Shoppe (1.4 miles)
• Walgreens (1.9 miles)
• Top's Markets (2.1 miles)
• Rite Aid (2.2 miles)
• Rite Aid (2.2 miles)
• Wegmans (2.5 miles)
• Red Jacket Pharmacy (7 miles)

Parks

• Kershaw Park (1.9 miles)
• Sonnenberg Gardens & Mansion State Historic Park (2.2 miles)
• Farmbrook Park (5.8 miles)
• Onanda Park (6.4 miles)
• Boughton Park (8.1 miles)
• Dryer Road Park (9.6 miles)
• Sandy Bottom Park (12.3 miles)

Cafes

• Starbucks (2.1 miles)
• Tim Hortons (2.2 miles)
• Finger Lakes Coffee Roasters (7.3 miles)
• Tim Hortons (10.1 miles)

Transportation

• Canandaigua Airport (IUA) (2.4 miles)
• U-Haul Neighborhood Dealer (13.1 miles)

Theaters

• Canandaigua Theatres (3.1 miles)
• Regal Cinemas Eastview Mall 13 (12.5 miles)

Places of Worship

• First Baptist Church (10.6 miles)
• The Sacred Grove (11.8 miles)
• Westminister Hall & Chapel (13.3 miles)
• Zion Episcopal Church (13.5 miles)