Horizons

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Horizons

3132 State Route 21 South, Canandaigua, NY 14424

For more information about senior living options: (844) 490-3973

3 from 4 reviews
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Assisted Living Respite Care

Overall Review

Pros

  • pro Horizons Assisted Living has been very accommodating and responsive to residents' questions and concerns.
  • pro The staff at Horizons is consistent, providing a sense of continuity for residents and their families.
  • pro The care provided at Horizons is excellent, with effective communication regarding residents' changing needs.
  • pro The facility offers a variety of services, including on-site doctor visits and hair care, which are beneficial for residents with mobility challenges.
  • pro Horizons can accommodate specific dietary needs, such as modified diets, making it a suitable choice for many residents.
  • pro The environment at Horizons is clean and well-kept, contributing to a pleasant living atmosphere.
  • pro Residents can enjoy numerous activities and entertainment options organized by the facility.
  • pro Overall, families find Horizons to be a comparable option in terms of pricing while meeting their loved ones' needs effectively.

Cons

  • pro The rooms at Horizons are reported to be dirty, and the staff is described as unfriendly.
  • pro The food served at the facility is considered not good and often cold, falling short of what residents expect for the price they pay.
  • pro A reviewer advises against sending loved ones to Horizons due to their experience with the management's abrupt decision to refuse readmission after a hospital stay.
  • pro There are concerns that despite initial assurances, the facility may not accommodate residents with specific needs or conditions in a supportive manner.
  • pro A family member felt misled by Horizons regarding their ability to care for their loved one, especially after a fall incident prompted immediate eviction notice during a challenging time of year.

Review

The experiences shared by visitors and family members of residents at the Horizons Assisted Living Facility in Canandaigua are notably varied, reflecting both positive and negative aspects of care and services provided.

On one hand, several reviews highlight that Horizons is responsive to inquiries and concerns, showcasing a willingness to accommodate families looking after their loved ones. One reviewer noted the facility's commitment to maintaining open lines of communication, particularly regarding changes in care needs for their elderly mother. The consistent staff presence was also praised, as visitors appreciated seeing familiar faces week after week—this continuity of care fostered a sense of comfort for both residents and families alike. The review emphasized that any issues were addressed promptly during regular care meetings, ensuring that families felt involved in their loved one’s support.

The amenities available at Horizons also received positive remarks. Family members found it beneficial that medical professionals visit the facility directly for check-ups, minimizing the need for transportation logistics for residents who might struggle with mobility. Additionally, services such as hair care were highlighted as valuable features that enhanced overall well-being for seniors living there. The activities calendar presented various entertainment options, although not every resident participated actively; still, there seemed to be a concerted effort to engage residents through games and social events.

However, contrasting sentiments emerged from another set of reviews warning against sending loved ones to Horizon's assisted living. A particular account recounted an unfortunate experience where a resident's health challenge led to sudden dismissal from the facility after only five months. Despite prior assurances about accommodating individual care needs based on evaluations from rehab centers and full transparency about his condition, this reviewer claimed the facility rescinded its earlier support following a hospitalization caused by an accidental fall. This abrupt decision not only left the family scrambling to find alternative arrangements during a difficult time but illuminated potential shortcomings in the facility’s commitment to longer-term resident care.

Concerns about responsiveness extended beyond individual cases. There was a sentiment expressed around staffing challenges within the facility that may have contributed to unsatisfactory outcomes when addressing complex resident needs. Families understandingly recognized how broader industry trends toward understaffing could impact quality; however, they felt disillusioned with what appeared to be misleading promises made prior to admission.

In contrast again, some reviews portrayed Horizons as an exemplary model of community spirit among its residents and staff alike. Family visits revealed an environment filled with lively interactions between seniors sharing stories and engaging with each other over activities like flower gardening or local outings arranged by staff—including trips out into Canandaigua’s vibrant community life.

Visitors reflected on how their loved ones could continue leading fulfilling lives while receiving necessary assistance within a supportive atmosphere—a marked difference compared to other facilities they had considered. Whether witnessing peers participate in activities or enjoying quality dining experiences complete with wine selections highlighted how Horizons catered thoughtfully around resident preferences.

Overall, Horizon's Assisted Living Facility presents a multifaceted picture: While many family members appreciate hands-on management and supportive communication within a caring setting aimed at fostering independence among seniors, severe grievances reveal critical lapses regarding patient safety assurances—especially under challenging circumstances stemming from health declines or accidents—leading families to question if it is truly conducive for all types of residents needing care in varying degrees of dependency on assistance.

Features

Housing

  • 76 resident community capacity 76 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Horizons in Canandaigua, NY is an assisted living community that offers a range of care services and amenities to meet the unique needs of its residents. The community provides respite care, allowing individuals to receive temporary care and support when needed.

Residents at Horizons can enjoy a variety of amenities designed to enhance their quality of life. The community has an on-site beautician and beauty salon, ensuring that residents can easily access grooming services. Cable or satellite TV is available in each room, providing entertainment options for residents. Community-operated transportation is provided, making it convenient for residents to explore the surrounding area. A computer center is available for those who wish to stay connected online. There is also a fitness room where residents can engage in physical activity to maintain their health and well-being.

The living accommodations at Horizons are fully furnished and include private bathrooms for each resident's convenience. Housekeeping services are provided to ensure that the community remains clean and comfortable. There is a kitchenette available, allowing residents to prepare their own meals if desired. Laundry services are also available on-site.

Horizons offers a variety of services to assist residents with their daily needs. A 24-hour call system ensures that help is always available when needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications correctly.

The community recognizes the importance of mental wellness and offers a mental wellness program for residents. Special dietary restrictions can be accommodated, including diabetes diets and other specific dietary needs.

Residents at Horizons can enjoy a wide range of activities designed to promote socialization, engagement, and overall well-being. Community-sponsored activities are organized regularly, providing opportunities for residents to connect with one another. Fitness programs are offered to encourage physical activity and help residents stay active.

Planned day trips allow residents to explore nearby attractions and enjoy new experiences. Religious services are available for those who wish to practice their faith. Resident-run activities provide opportunities for residents to share their talents and interests with others. Scheduled daily activities ensure that there is always something engaging happening within the community.

In terms of location, Horizons is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options. This makes it easy for residents to access the amenities and services they need within a short distance from the community.

Overall, Horizons in Canandaigua, NY provides a comfortable and supportive environment for individuals in need of assisted living services. The range of care services and amenities ensures that residents can receive the support they require while maintaining their independence and enjoying a fulfilling lifestyle.

Nearby Places of Interest

Hospitals

  • Strong Memorial Hosp-Pulmonary (0.6 miles)
  • Canandaigua Surgical Care (0.6 miles)
  • Constellation Center for Health (0.7 miles)
  • F F Thompson Hospital (0.8 miles)
  • Thompson Hospital Emergency Department (0.8 miles)
  • Jefferson Memorial Park In Canandaigua (1.9 miles)
  • Canandaigua VA Medical Center (2.5 miles)

Physicians

  • Allergy Asthma Immunology Of Rochester PC (0.6 miles)
  • Decicco Michael J MD (0.7 miles)
  • The Eye Care Center - Canandaigua (0.7 miles)
  • Finger Lakes Otolaryngology (0.7 miles)
  • Sands Cancer Center (0.7 miles)
  • Finger Lakes Cardiology Associates (0.7 miles)
  • Canandaigua Medical Group PC (0.8 miles)

Restaurants

  • Rio Tomatlan (1.4 miles)
  • Casa Italiana (1.4 miles)
  • Byrne Dairy (1.5 miles)
  • Simply Crepes (1.5 miles)
  • The Sand Bar (1.5 miles)
  • Rose Tavern (1.6 miles)
  • Green Front Restaurant (1.6 miles)

Pharmacies

  • Medicine Shoppe (1.4 miles)
  • Walgreens (1.9 miles)
  • Top's Markets (2.1 miles)
  • Rite Aid (2.2 miles)
  • Rite Aid (2.2 miles)
  • Wegmans (2.5 miles)
  • Red Jacket Pharmacy (7.1 miles)

Parks

  • Kershaw Park (1.9 miles)
  • Sonnenberg Gardens & Mansion State Historic Park (2.2 miles)
  • Farmbrook Park (5.8 miles)
  • Onanda Park (6.4 miles)
  • Boughton Park (8.1 miles)
  • Dryer Road Park (9.6 miles)
  • Sandy Bottom Park (12.3 miles)

Cafes

  • Starbucks (2.1 miles)
  • Tim Hortons (2.2 miles)
  • Finger Lakes Coffee Roasters (7.3 miles)
  • Tim Hortons (10.2 miles)

Transportation

  • Canandaigua Airport (IUA) (2.4 miles)
  • U-Haul Neighborhood Dealer (13.1 miles)

Theaters

  • Canandaigua Theatres (3.1 miles)
  • Regal Cinemas Eastview Mall 13 (12.6 miles)

Places of Worship

  • First Baptist Church (10.6 miles)
  • The Sacred Grove (11.9 miles)
  • Westminister Hall & Chapel (13.3 miles)
  • Zion Episcopal Church (13.5 miles)

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