The Pines At Catskill Center For Nursing & Rehab

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  • Interior

    A cozy lobby area with comfortable chairs and decorative elements.

  • Outdoors

    A serene garden with a wooden gazebo surrounded by lush greenery and a brick pathway.

  • Decor

    A neatly set table in a dining room with elegant decor and multiple chairs.

  • Building

    A building with an entrance surrounded by trees and a road on a sunny day.

  • Dining

    A spacious dining room with a wooden table, cushioned chairs, and a cabinet in the background.

  • Hallway

    A caregiver wearing a mask hugs an elderly person in a wheelchair in a nursing home hallway.

  • Exercise Equipment

    A rehabilitation center featuring exercise equipment including an exercise bike.

The Pines At Catskill Center For Nursing & Rehab

154 Jefferson Heights, Catskill, NY 12414

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
88
4 stars
7
3 stars
1
2 stars
1
1 stars
3

Skilled Nursing Facility

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    Overall Review of The Pines At Catskill Center For Nursing & Rehab

    Pros

    • pro The Pines is a good place.
    • pro Sandy Esbin Rm 237 is very satisfied with The Pines.
    • pro Check-in is easy for visitors at The Pines.
    • pro The 90-year-old mom is receiving awesome care for a fractured hip during rehab at The Pines.
    • pro The uncle absolutely loved respite at The Pines; he participated in activities and the nurses were great.
    • pro The staff at The Pines is excellent and very attentive.
    • pro The daily menus at The Pines look well-rounded and nutritious.
    • pro The Pines at Catskill is an excellent place to trust as a nursing home facility; they provide exceptional care 24/7.

    Cons

    • pro It was extremely disappointing that, in twenty days, the resident had not had a shower because staff claimed they were short-handed.
    • pro It was unacceptable that the staff did not know the relative should be taking a water pill, and there was a three-hour wait to change her.
    • pro The mother-in-law was placed in a room with someone with COVID for a week, were told the roommate had a cold, and only learned the truth after she pressed the issue.
    • pro After a return call, the staff member was unhelpful and ignorant, refusing to provide cost information for rehab.
    • pro One reviewer gave the Pines only one star and warned others to beware of the place, citing poor phone communications.
    • pro A reviewer felt the facility looked nice in pictures, but the way the staff spoke on the phone suggested otherwise.

    Review

    The Pines in Catskill is portrayed by many reviewers as a place that feels both trustworthy and welcoming, with a strong emphasis on compassionate care and family involvement. Across the board, visitors repeatedly describe the environment as homey and well maintained, where residents are treated with kindness and respect. The facility often leaves an impression of warmth from the moment you check in, with many commenters highlighting friendly greetings, helpful front desk staff, and a reception that makes families feel at ease during what can be a stressful time. The general tone is that this is a place where loved ones can receive attentive rehab and rehabilitation services, while families can stay informed and connected.

    A central thread in the positive experiences is the dedication of the staff. Reviewers repeatedly mention "fantastic" or "excellent" nurses, aides, and therapists who are consistently kind, knowledgeable, and patient. Several comments praise the teamwork among nurses and therapists, noting that the rehab department works hard to get patients home and that the staff across floors tends to the residents in a timely and considerate manner. Specific bright spots include appreciative remarks about aides who are watchful and caring, and about therapists who provide guidance with warmth and expertise. In addition to clinical care, families observe a strong cultural emphasis on nutrition and individualized attention, with notes about the chefs creating nourishing meals and attempts to accommodate vegetarian or vegan preferences.

    The dining and nutrition aspect also receives strong, consistent praise. Reviewers describe well-rounded daily menus, meals that look appealing, and staff who are attentive to dietary needs. One visitor highlights the presence of personal chefs and the effort to offer nutritious, home-cooked-style meals, including vegetarian and vegan options. Even when there is feedback about the food, there is appreciation for intentions to provide balanced nutrition, and for staff who endeavor to substitute meals when alternatives are needed. In sum, the dining experience is frequently portrayed as a positive complement to the care and rehabilitation services.

    There are several notable success stories that reinforce the overall positive sentiment. Families share that their relatives transitioned smoothly from hospitals to rehab, with staff making residents comfortable during scary or uncertain times. A specific example describes a transition from Columbia Memorial Health that was made easy by the staff, and another recounts a friend with her own room who was doing well in rehab. A resident's visitor recounts a thoughtful nurse named Buffy who offered a Coke to her patient and then provided one for the visitor as well, a small act that stands out as emblematic of the personal attentiveness many experiences report. The sense of belonging is underscored by remarks about feeling welcomed, treated with dignity, and supported by a team that acts as a resource for families.

    Communication and accessibility are also highlighted as strengths. Reviewers describe smooth admissions experiences and praise staff who provide timely updates and reports on patient status. They recall admissions personnel going above and beyond to facilitate placement, as well as admitting nurses who are accommodating and friendly. Families feel reassured by the openness and availability of the staff, with several accounts mentioning how the team listens, answers questions, and helps families feel like partners in the care process. This culture of approachability and transparency contributes to the sense that The Pines is not just a facility, but a collaborative space where families are kept informed and included.

    Amid the many positives, there are a few turbulence moments noted by reviewers. One family recounts a difficult experience marked by delays in personal care: their relative had not had a shower for 20 days due to staffing shortages, with explanations tied to being short-handed. They describe a concerning sequence where a patient was told a water pill might be necessary but received unclear guidance, and they report a three-hour wait to change a patient. There are also concerns about infection control and communication when a roommate with COVID-19 was housed with a family member for a period of time, followed by sanitization after symptoms appeared. A separate voice raised a frustration about cost information and phone communication, feeling that some staff were not helpful or responsive when discussing finances and care plans. Taken together, these experiences present a more nuanced picture: while many families are highly satisfied, there are isolated reports of delays, communication gaps, and concerns about staffing that facilities typically address through process improvements.

    Overall, The Pines at Catskill emerges as a widely trusted option for rehabilitation, elderly care, and respite stays, underpinned by a caring staff, a supportive atmosphere, and a strong emphasis on family involvement. The facility earns high marks for the kindness and professionalism of many of its employees, the attentiveness of the rehab team, and the sense that residents are treated with respect and dignity day after day. While there are notes of dissatisfaction and room for improvement - particularly around staffing, timely personal care, and cost discussions - the prevailing narrative is one of positive impact: residents recover, families feel heard, and the community of The Pines is often described as a second home where staff and families come together to support the well-being and happiness of loved ones.

    Features

    Housing

    • 136 resident community capacity 136 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Pines at Catskill Center for Nursing & Rehab is an assisted living community located in Catskill, NY. We offer a wide range of amenities and care services to provide our residents with a comfortable and fulfilling lifestyle.

    Our community features a beauty salon where residents can receive professional hair and nail services. They can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Community operated transportation is available for outings and appointments, ensuring that residents can easily get around.

    For those who want to stay connected, we have a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style meals prepared by our skilled kitchen staff, accommodating special dietary restrictions. Residents have the option to dine together or in the privacy of their own kitchenette.

    We prioritize the well-being of our residents, offering a variety of wellness amenities such as a fitness room and a wellness center. Our fully furnished and wheelchair accessible showers make daily living easier for those who need assistance. Housekeeping services are provided to keep living spaces clean and tidy.

    Residents can engage in recreational activities in our gaming room or small library, participate in resident-run activities, and join scheduled daily activities organized by our staff members. Additionally, we offer concierge services to assist with any needs or requests.

    The Pines at Catskill Center for Nursing & Rehab is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. With 24-hour call systems and supervision available, along with assistance for activities of daily living like bathing and dressing, medication management, mental wellness programs, diabetes diet support, high acuity care needs management as well as transportation arrangements for non-medical purposes or doctor's appointments.

    Overall, our assisted living community strives to provide exceptional care services and amenities to enhance the quality of life for our residents while fostering independence and enjoyment.

    Nearby Places of Interest

    Physicians

    • Columbia Memorial Bone & Joint (0.1 miles)
    • Jefferson Heights Family Care (0.1 miles)
    • Walsh Bonnie Prime Medical (0.2 miles)
    • Prime Columbia Greene Medical Associates PC (0.2 miles)
    • Twin County Medical Associates (0.2 miles)
    • Capital Region Orthopaedics (0.2 miles)
    • Catskill Family Medicine (0.2 miles)

    Pharmacies

    • Jefferson Heights Pharmacy (0.1 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (4.8 miles)
    • Walgreens (5.9 miles)
    • CVS Pharmacy (5.9 miles)
    • Field Apothecary & Herb Farm (7 miles)
    • Hannaford Pharmacy (7.2 miles)

    Restaurants

    • Crossroads Brewing (0.9 miles)
    • La Casa Latina Mexican and Latin Restaurant (1 miles)
    • McDonald's (1.1 miles)
    • Cone E Island Ice Cream (1.2 miles)
    • New York Restaurant (1.2 miles)
    • Chopstick (1.3 miles)
    • Burger King (1.3 miles)

    Parks

    • Thomas Cole National Historic Site (0.9 miles)
    • Henry Hudson Riverfront Park (4.2 miles)
    • Philmont Town Park (11.3 miles)

    Cafes

    • HiLo (1.1 miles)
    • Willa's (1.1 miles)
    • Verdigris Tea & Chocolate Bar (4.5 miles)
    • Cafe Le Perche (4.6 miles)
    • The Maker Cafe (4.6 miles)
    • Moto Coffee Machine (4.6 miles)
    • Supernatural Coffee (4.8 miles)

    Transportation

    • Amtrak (4.3 miles)

    Hospitals

    • Columbia Memorial (4.9 miles)
    • Columbia Memorial Hospital (5.2 miles)
    • Columbia Magnetic Imaging (7 miles)

    Theaters

    • Cosmic Cinemas (5.9 miles)
    • Hudson Movieplex 8 (6.6 miles)

    Frequently Asked Questions

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