Ferncliff Nursing Home Co

Pros

• The admissions director provided a warm welcome during the initial tour, creating a positive first impression.
• The therapy team members were accessible and willing to discuss their roles in the recovery process.
• The facility has the potential to accommodate many patients, indicating a capacity for comprehensive care.
• There are dedicated staff members who genuinely care for the residents’ health and well-being.
• The location of the facility offers an isolated environment that may provide tranquility away from urban distractions.

Cons

• The facility is overwhelming and dismal, lacking warmth or a home-like atmosphere.
• The staff provided no warm welcome or orientation upon admission, leaving families feeling neglected.
• There was a serious lack of communication regarding the patient's care and condition.
• The nutritionist failed to provide appropriate dietary options, risking the patient’s health.
• The nursing staff appeared inattentive, with concerns about the patient’s deteriorating condition being dismissed.
• The high staff turnover and reliance on LPNs led to inadequate medical assessments and oversight.
• Critical health changes in the patient were ignored until it was too late, resulting in a life-threatening situation.

Review

The experience shared by a concerned family member regarding the care provided at Ferncliff Nursing Home highlights significant issues within this facility, which is under the operation of the Archdiocese of New York as a not-for-profit organization. The family's urgent warning emphasizes their deep concern and frustration with their loved one’s treatment in an environment that feels more institutional than homely. The premises, described as dismal and outdated, feature a large capacity of 328 beds, creating an overwhelming atmosphere for both residents and visitors. It appears that rather than pooling resources to enhance care quality—common practice among not-for-profits—this institution opts to cut costs at the expense of its residents' health.

Upon being transferred to Ferncliff after a lengthy hospital stay due to a massive stroke, the patient initially presented with alertness and responsiveness. The individual’s condition was precarious; he was unable to speak and paralyzed on his left side. The family member took on the role of Health Care Proxy, aiming to advocate for proper care during their loved one’s short 3.5-day stay at the facility. However, upon arrival, there was no warm welcome or orientation process for either the patient or his proxy, dispelling any initial hope instilled during a prior tour of the facility conducted by an admissions director who seemed genuine and caring.

As days progressed, concerns grew about his changing health status. Interaction with various therapy team members proved fleeting; there were no follow-up visits or consistent communication following brief introductions. This lack of continuity in care raised alarms regarding accountability among staff members whose presence was necessary for effective rehabilitation efforts. A particular incident involving nutritional care exemplified this disarray: although reassured that he would receive appropriate meals suited for diabetics based on past hospital protocols, it became clear that he had been supplied with a high-calorie formula unsuitable for his condition instead.

The situation deteriorated over subsequent visits—evidence of noticeable changes in his demeanor prompted immediate calls for nursing staff intervention. Initially dismissed as fatigue from purported physical therapy sessions, it soon became apparent that such therapies were superficial at best; mere range-of-motion exercises were conducted bedside while he remained asleep instead of receiving proper rehabilitation treatments needed post-stroke. Compounding these concerns was troubling hygiene: reports indicated rapid declines in health status over just a few days without adequate explanation or intervention from staff members responsible for monitoring patients’ conditions.

By Saturday morning following his admission to Ferncliff, alarming signs emerged when blood sugar levels climbed into dangerous territory—the high 300s—which raised crucial questions about whether inappropriate nutrition contributed to this decline in health. Unfortunately, inadequate staffing practices exacerbated matters further; much of the nursing team consisted solely of LPNs (Licensed Practical Nurses) with minimal oversight from an RN (Registered Nurse) who did not even work weekends—a pattern observable as cost-saving measures appeared prioritized over patient welfare.

Tragically, on Monday morning came news so severe it overshadowed all previous concerns: a doctor informed they would transfer him urgently to an ER due to sepsis—a life-threatening response likely stemming from insufficient medical attention during his stay at Ferncliff. This horrifying trajectory emphasizes systemic failures within the facility's operational framework toward proper healthcare delivery—a poignant reminder that institutions must prioritize human life above profits if they wish genuinely to earn trust from families seeking safe environments for their loved ones in vulnerable states like recovery from strokes or other serious ailments.

In conclusion, this account serves as both an urgent plea and cautionary tale regarding standards at long-term care facilities such as Ferncliff Nursing Home—where expectations should center around dignity and compassionate care but instead become marred by systematic neglect compounded through bureaucratic inefficiencies and cost-cutting measures leading only towards tragedy amidst those most vulnerable within society's fabric: our elders facing illness alone without familial support readily available nearby when they need it most.

Physicians

• Rhinebeck Foot Care (1 miles)
• Rhinebeck Pediatric Associates (1.1 miles)
• Orthopedic Associates (1.1 miles)
• Health Quest Medical Practice - General Surgery, part of Nuvance Health (1.1 miles)
• Children's Medical Group (1.9 miles)
• Kingston Oncology Hematology (3.1 miles)
• Mid-Hudson Family Health Institute (3.2 miles)

Restaurants

• Rhinebeck Bagels & Cafe (1.1 miles)
• Market St (1.1 miles)
• Terrapin Restaurant, Bistro & Bar (1.1 miles)
• Ole Savannah Southern Table & Bar (2.5 miles)
• Savona Trattoria (2.7 miles)
• Ship To Shore (2.7 miles)
• Armadillo Bar & Grill (2.9 miles)

Hospitals

• Bone & Joint Center at Northern Dutchess Hospital (1.1 miles)
• Northern Dutchess Hospital (1.1 miles)
• Benedictine Hospital (3.5 miles)
• Healthalliance Hospital - Mary's Avenue Campsu (3.5 miles)
• Hospital Benedictine (3.6 miles)
• Northeast Center For Special Care (4.7 miles)
• Kingston Hospital (4.7 miles)

Transportation

• Amtrak Station (1.2 miles)
• Kingston Trailways Bus Terminal (4.7 miles)

Cafes

• Bread Alone Bakery (1.2 miles)
• Stone Soup Food Company (3.4 miles)
• Monkey Joe Roasting Co. (3.4 miles)
• Village Coffee and Goods (3.5 miles)
• Starbucks (3.6 miles)
• Panera Bread (3.7 miles)
• All That Java (3.9 miles)

Pharmacies

• Top's Markets (2 miles)
• Rite Aid (2.8 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (5.4 miles)

Theaters

• NCG Cinema (3.6 miles)

Parks

• Forsyth Park (5 miles)
• Cas Landi Recreation Park (5.7 miles)
• Rosendale Community Center/Ball Park (9.6 miles)