Williamsville View Manor

Pros

• The therapy staff has received positive feedback for their treatment of patients, standing out amid the challenges faced by the facility.
• Family members are actively engaged in documenting and advocating for their loved ones, showing a strong commitment to improving care.
• Donations of clothing, like Lularoe leggings and tops, demonstrate the caring support from friends and family for residents' comfort.
• Visitors are stepping up to help patients when staff is unable to provide immediate assistance, highlighting compassion within the community.
• There is a strong sense of urgency among families to ensure better conditions and care for their loved ones in nursing homes.

Cons

• The nursing home is described as a "place of horror," with conditions that are shocking and heart-wrenching for residents.
• Patients are reportedly living in filthy, outdated conditions, with inadequate bedding and unsanitary environments.
• Staff members are characterized as lazy and uninterested, showing little care for the well-being of patients.
• There are allegations of neglect, such as residents being left without assistance for extended periods, leading to humiliating situations.
• The administration is criticized for being unresponsive and unprofessional, particularly concerning issues related to billing and essential services for vulnerable patients.
• Personal belongings of residents have gone missing, highlighting issues of theft within the facility.
• The overall appearance of the facility is described as disgusting and reminiscent of an old mental institution, raising concerns about safety and hygiene standards.

Review

A Troubling Reality: Concerns About Nursing Home Care

Nursing homes are facilities designed to provide care for the elderly and disabled, but countless families have discovered that not all of these institutions live up to their promises. One family, after a previous nursing facility was closed by the state due to concerns about quality, thought they had found a better option—only to be met with worse circumstances. Two separate incidents involved errant pills being left in a loved one’s room, raising alarms about medication management and overall safety. But the situation escalated when an aunt discovered a hidden stash of thirty pills behind a television—a shocking revelation that could potentially explain a recent hospitalization. Such alarming findings highlight systemic failures in accountability and care that can place vulnerable residents at serious risk.

Compounding this distressing situation is the theft of personal belongings. A woman’s mother, who had received donations of Lularoe leggings and tops meant for her convenience during dressing changes, had over 16 pairs of leggings and 16 tops go missing from the facility. This loss adds layers to an already complicated relationship between family members looking out for their loved ones and staff who are supposed to provide care but seem neglectful or unprofessional. The disappearances raise larger questions about how patient belongings are managed within these institutions and whether adequate measures are in place to safeguard residents' property.

Many families find themselves without proper channels for communication regarding their loved ones' care—often facing silence from staff when they attempt to address urgent concerns. Reviews reveal widespread frustration with staff ignoring calls and failing to respond appropriately to requests for assistance or clarification. In one case, staff members overlooked a patient’s need for immediate help with urination, leaving him waiting helplessly for hours until family intervention was necessary. The lack of responsiveness not only demonstrates poor service but indicates a troubling lack of empathy towards those who depend on nursing home facilities for basic human dignity.

The conditions inside some nursing homes further exacerbate worries about resident well-being. Descriptions from visitors paint a grim picture characterized by unsanitary living spaces reminiscent of outdated mental institutions rather than modern healthcare facilities. From filthy elevators to disheveled nurses’ stations cluttered with garbage, it becomes evident that cleanliness is not merely an aesthetic concern but speaks volumes about the quality of care provided inside these walls. Visitors report feelings of heartbreak upon witnessing the distressing environment inhabited by their relatives—an alarming reflection on how some facilities continue operating despite failing health department standards.

Moreover, reports indicate that interactions between patients (or their families) and nursing staff can often be brusque or uncaring. Accounts describe attendants dismissively responding with phrases like "I’ll get there when I can," highlighting a culture of apathy rather than compassion or urgency in addressing critical needs. When visitors step in to tend to messes that should be handled by trained professionals due to insufficient action from nursing personnel, it raises ethical questions about how much training is needed—and whether current staffing protocols adequately prepare employees for such responsibilities.

Finally, administrative challenges at many nursing homes cast further doubts on their operational integrity; social workers reportedly fail to communicate crucial information regarding billing statements or necessary services such as phone access for patients suffering from dementia—signaling potential neglect within administrative roles as well as caregiving positions. Signs point toward administrative practices needing reevaluation as many families feel they have exhausted all avenues seeking resolution without receiving an appropriate follow-up or explanation.

In conclusion, these reviews reflect deeply rooted issues within certain nursing home environments across various states—a call-to-action echoing through anguished accounts from family members striving for better treatment options while navigating convoluted bureaucracies fraught with inadequate responses and reckless management practices affecting the most vulnerable among us: our elders and disabled loved ones alike.

Parks

• South Long Park (0.2 miles)
• Island Park (0.6 miles)
• Glen Park (0.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• Top's Markets (0.4 miles)
• Rite Aid (0.5 miles)
• CVS Speciality (1.6 miles)
• Rite Aid (1.6 miles)
• Wegmans (1.7 miles)
• CVS Pharmacy (2.1 miles)

Restaurants

• Glen Park Tavern (0.6 miles)
• The Irishman Pub & Eatery (0.7 miles)
• Creekview Restaurant (0.8 miles)
• Siena Restaurant (1.5 miles)
• McDonald's (2.1 miles)
• Dandelions Restaurant (2.5 miles)
• The Cheesecake Factory (2.9 miles)

Physicians

• Town & Village Pediatrics (1.5 miles)
• Brain and Spine Center (1.8 miles)
• University Orthopaedics (2 miles)
• Western New York Dermatology (2 miles)
• Windsong Radiology Group (2 miles)
• Excelsior Orthopaedics (2.2 miles)
• Dent Neurologic Institute (2.2 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.2 miles)
• Wegmans Food Markets (2.7 miles)
• Tim Hortons (3.1 miles)
• Starbucks (3.5 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.8 miles)

Transportation

• TSA Pre-️Lane (1.9 miles)
• Buffalo Niagara International Airport (BUF) (1.9 miles)
• Southwest Airlines Co. (2 miles)
• Amtrak - Buffalo, NY Depew Station (BUF) (3.7 miles)

Theaters

• Regal Walden Galleria 4Dx & RPX (2.9 miles)
• Regal Transit Center & IMAX (3.1 miles)
• AMC Maple Ridge 8 (3.6 miles)

Hospitals

• Millard Fillmore Suburban Hospital (2.9 miles)
• Millard Fillmore Suburban NICU (2.9 miles)
• Erie County Medical Center (4.4 miles)

Places of Worship

• Saint John Gualbert Catholic Church & Diocesan Shrine (3.8 miles)
• Newman Center at UB (4.3 miles)