Williamsville Suburban
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163 South Union Road, Williamsville, NY 14221
For more information about senior living options: (844) 490-3973
The staff at Williamsville Suburban LLC has been open, honest, and transparent in their communication. The facility has gone out of their way to accommodate the needs of the residents, including making concessions for individual needs. The activities director explained all the neat things they do like outings and walking, showing a commitment to keeping residents engaged. Some of the aides at the facility were professional, compassionate, and caring in their approach to caregiving. The new management at the facility has made positive changes and hired qualified and caring staff members. Tony, an employee at the facility, is described as an awesome man who provides great care. The charge nurse and one particular aide have gone above and beyond to keep a resident happy and have been helpful in addressing any concerns.
The rooms at Williamsville were absolutely horrible. There are some staff that are very compassionate and helpful and then there are some that should not be working in a caring field. It smells bad and dirty, but if health inspectors are coming, they will clean the place up. Treatments are missed all the time. The business office opens your mail. One of the nurses leaves for 3-4 hours with no nurse on the floor. The place is filthy, smells, and has the worst staff. Medications are not dispensed properly and even missed. This place is disgusting - look at the floors, walls, elevator, patient rooms; they are disgusting. The staff, especially in the North building, are lazy, use foul language, and are abusive towards the residents. They are a little short staffed but met all my mom's needs.Williamsville Suburban LLC has received mixed reviews from individuals who have placed their loved ones at the facility. One individual expressed their satisfaction with the staff's openness, honesty, and transparency. They commended the facility for accommodating their father's needs and providing him with a basic but sufficient room. The activities director was praised for organizing enjoyable outings and walking activities.
However, another review criticized the lack of communication regarding facility procedures such as laundry, regular updates, contacting doctors, and expressing concerns. They also highlighted cleanliness issues throughout the facility, particularly in the dining room and residents' rooms. The strong smell of urine and feces was mentioned as a common problem. The reviewer strongly advised against placing a loved one at this facility due to these concerns.
Despite these negative experiences, another review highlighted the professionalism, compassion, and care displayed by some of the aides at Williamsville Suburban LLC. The reviewer acknowledged that although the facility may not be new or luxurious, there were individuals who performed their jobs admirably. They specifically mentioned Tony as an awesome man deserving of thanks.
A positive change seemed to have occurred within the management of the facility according to another review. They stated that new management had made significant improvements by hiring qualified and caring staff members. Cleanliness and odor issues were resolved, creating a pleasant environment for rehabilitation patients.
Unfortunately, not all reviews painted a positive picture of Williamsville Suburban LLC. One individual reported consistent unpleasant smells and cleanliness issues despite potential temporary cleaning efforts when health inspectors visited. Treatment schedules were unreliable, medications sometimes ran out without being reordered promptly, personal belongings went missing (including sentimental items and money), and proper dispensing of medication was questionable. This reviewer strongly advised against placing anyone in this facility.
Another reviewer had an extremely negative experience with Williamsville Suburban LLC. They described deplorable conditions in both buildings of the facility with dirty floors, walls, patient rooms, elevators, and an overall foul smell. The staff, particularly in the North building, were described as lazy, using foul language, and even being abusive towards residents. The reviewer strongly warned against bringing loved ones to this facility and questioned why it remained open.
Despite these mixed reviews, a final review expressed satisfaction with the care received at Williamsville Suburban LLC. They commended the charge nurse and an aide for going above and beyond in caring for their mother. Their dedication and pleasant demeanor were praised as a positive aspect of the facility.
In summary, Williamsville Suburban LLC has received both positive and negative reviews from individuals who have placed their loved ones there. While some found the staff to be transparent and accommodating, with enjoyable activities provided, others had concerns about cleanliness issues, lack of communication regarding procedures, missed treatments, unreliable medication management, and even potential abuse by some staff members. It is important for individuals considering placing their loved ones at this facility to thoroughly research and visit before making a decision.
220 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Williamsville Suburban, an assisted living community located in the beautiful town of Williamsville, NY. Our community offers a range of amenities and care services to ensure our residents have a comfortable and enjoyable experience.
Our spacious and fully furnished apartments provide a welcoming atmosphere for our residents. Each apartment features private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. Additionally, our community offers beautiful outdoor spaces and gardens where residents can relax and enjoy nature.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of activities for our residents. From fitness programs to planned day trips, there is always something exciting happening at Williamsville Suburban. Residents can also participate in resident-run activities, scheduled daily activities, and wellness programs to promote mental well-being.
Mealtimes are a highlight at our community, with restaurant-style dining available for residents. Our talented culinary team prepares delicious meals that cater to special dietary restrictions such as diabetes diets. We also offer assistance with meal preparation and service for those who require it.
At Williamsville Suburban, our dedicated staff is available 24/7 to provide assistance with activities of daily living, including bathing and dressing. We also offer medication management services to ensure residents receive their medications on time and as prescribed.
Transportation is easily accessible with community-operated transportation services available for non-medical purposes as well as transportation arrangement for doctors' appointments. This ensures that our residents can easily access nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
We strive to create a warm and welcoming environment where our residents feel at home while receiving the assistance they need. Come visit us at Williamsville Suburban and see how we can enhance your loved one's quality of life in a compassionate assisted living community.
Williamsville Suburban is located at 163 South Union Road, Williamsville, NY 14221 in Erie County, New York
Williamsville Suburban on seniors.fyi includes 9 photos including images showing interior, building, architecture, piano, healthcare, wheelchair, brick, windows, and more.
Williamsville View Manor
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Therapy staff praised; active family advocacy and community support.
Alleged neglect and unsanitary conditions; unresponsive administration and missing resident belongings.
Williamsville Suburban Nursing
Williamsville, NY
Excellent nearby amenities and healthcare access.
Asher Crossing
Williamsville, NY
Strong access to a wide range of nearby amenities and services.
Elderwood Village At Williamsville
Buffalo, NY
Clean, welcoming facility with friendly staff and varied activities.
Staff turnover leads to inconsistent care.
Good Samaritan Caregivers
Williamsville, NY
Convenient location with abundant nearby amenities (cafes, parks, healthcare, restaurants, transit).
Homewatch CareGivers of Williamsville, NY
Williamsville, NY
Thorough pre-care assessment and caring, knowledgeable staff.
Complex setup, inconsistent caregiver assignments, and communication gaps.
Fredonia Williamsville
Williamsville, NY
Well-maintained rooms with accessible memory care unit and on-site chapel; friendly staff and family-friendly amenities.
Memory care understaffing and poor communication; inconsistent housekeeping and accessibility/layout concerns.
Presbyterian Village at North Church
Williamsville, NY
Clean, well-maintained facility with friendly staff and a convenient Williamsville location.
Cats must be declawed to be considered pet-friendly, which reviewers view as inhumane.
Heathwood Assisted Living & Memory Care
Williamsville, NY
Friendly staff, excellent dining, and a welcoming, home-like environment.
Inconsistent memory-care suitability with reports of abrupt relocations and limited dementia-focused resources.
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Interior
Building
Architecture
Trees
Lobby
Natural Light
Hallway
Healthcare
Parking
