Shore View Nursing & Rehabilitation Center
Save2865 Brighton 3Rd Street, Brooklyn, NY 11235
For more information about senior living options: (844) 490-3973
The reviews paint a picture of a rehabilitation center that can feel like two different places at once. On one hand, the facility is repeatedly described as clean, bright, and welcoming, with an atmosphere that's friendly toward both patients and their families. Visitors repeatedly mention fast entry, smooth admissions, pleasant environments on the floors, and a general sense that the staff are approachable and considerate. There are frequent demonstrations of hospitality - coffee with family on the 10th floor, calm and clean surroundings, and patients finding the environment to be a comforting place to recover. Many compliments focus on the practical, day-to-day warmth and attentiveness of the care teams, which is consistently highlighted as a major positive.
In terms of clinical care, there are several consistently strong notes about rehabilitation services. Families praise physical therapy, speech therapy, and the medical staff as reliable and effective. Specific therapists and nurses receive frequent commendations for their professionalism and skill. For example, many reviews single out the competency and dedication of RNs on various floors, the responsiveness of aides and CNAs, and the expertise of physical therapists like Olga. Dietitians and dietary planning receive kudos for creating meals that fit patients' needs, and the overall rehabilitation experience is described as "excellent" or "beyond expectations" by multiple people who saw their loved ones improve under the facility's program. Social workers are also highlighted for their helpfulness and guidance during the rehabilitation process, with particular praise for staff on the 8th, 9th, and 4th floors.
Beyond individual interactions, several families express a deep appreciation for the staff's everyday dependability and the sense that the center truly tries to do right by its residents. Descriptions include "dependable, professional, kind staff" and acknowledgments that the place feels like a compassionate community, where the care team works hard to support both patients and their families. In some narratives, the care on specific floors is singled out for its excellence, with particular gratitude directed toward nurses, social workers, and therapy teams who contributed to meaningful progress. A number of reviewers explicitly recommend the facility to others based on the quality of care and the kindness they experienced from staff.
However, a substantial thread runs in opposition to those positive accounts. Numerous reviews focus on administrative and communication problems that undermine the patient experience. Critics describe administration as "horrendous," with answers to questions delivered as robotic, pre-written responses that fail to acknowledge or honor individual requests. They report a pattern of doing what the facility believes insurance will pay for, rather than aligning care with what the patient or authorized representatives have asked for. Some reviewers allege that services are added or justified in ways that aren't necessary, and that different staff members give inconsistent explanations for procedures. There are even accusations of theft and mishandled belongings - one review recounts a specific incident involving a perfume belonging to a patient that disappeared, with frustration over how belongings and patient items are stored and tracked during a hospitalization.
Concerns about safety and quality of care also appear prominently. Several reviews describe conditions that feel unsafe for elderly residents, including claims that some staff were neglectful or that patients were left immobile for long periods or placed in diapers when mobility and independence were possible. There are also powerful accounts of medical missteps or delays, such as an undiagnosed urinary tract infection that worsened a patient's dementia after discharge, and reports that patients were not washed or properly cared for during their stay. These accounts raise serious questions about the consistency of basic hygiene, mobility support, and the overall standard of care in certain parts of the facility.
Discharge planning and the management of patient benefits add another layer of tension. Some reviews allege that social workers mislead families about when it is safe to take a loved one home, and that discharge decisions can be driven by administrative timelines rather than the patient's best interests. The policy language around forms for belongings and the handling of personal items is described as confusing and frustrating, with families feeling that they are being told what to do rather than being informed about the process. The sense that the system can prioritize paperwork and insurance considerations over patient welfare is a recurring theme in the negative feedback.
Amid these stories of both praise and frustration, there are clear reminders that experiences vary widely by floor, by staff, and by individual circumstance. Some reviews celebrate the 7th floor nurses, the 9th floor RNs, and the CNA teams, while others recount entirely different experiences on the same floors. A few families, like one that mentions a grateful patient thanking the staff for a short stay that led to meaningful recovery, show that even within a single facility, moments of exceptional care coexist with broader concerns about administration and consistency. The overall tone suggests a facility with real strengths in clinical rehabilitation and human warmth, shadowed by ongoing challenges in administrative processes, communication, and patient safety on occasion.
In sum, the facility emerges as a place of dual realities. The environment, the people who deliver direct care, and the rehabilitative potential are repeatedly praised, with many families expressing gratitude for compassionate staff and effective therapy that can restore strength and independence. Yet underlying administrative missteps - robotic communications, inconsistent explanations, concerns about unnecessary services, and unsettling reports about safety and belongings - cast a shadow over the experience for others. The strongest message across the reviews is that Shore View Rehabilitation Center can be excellent and life-changing for some, but it also requires heightened vigilance, clear communication, and robust, patient-centered leadership to ensure that all residents receive safe, appropriate, and respectful care every day.
Shore View Nursing & Rehabilitation Center in Brooklyn, NY is an assisted living community that provides exceptional amenities and care services for seniors. Residents can enjoy a wide range of amenities including a beauty salon, cable or satellite TV, access to community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a beautiful garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space to relax and enjoy nature, private bathrooms for each resident's comfort and convenience, restaurant-style dining options offering delicious meals prepared by skilled chefs, a small library for leisure reading and learning opportunities, telephone accessibility in each unit for easy communication with loved ones, non-medical transportation arrangement services to get residents where they need to go safely and conveniently (such as shopping or social outings), transportation to doctors appointments to ensure timely medical care is received when needed most. Additional wellness-focused amenities include access to a wellness center equipped with resources and programs focused on overall health and wellbeing. Residents also benefit from Wi-Fi/high-speed internet access throughout the community.
The care services provided at Shore View Nursing & Rehabilitation Center are designed to meet the individual needs of each resident. This includes access to a 24-hour call system for immediate assistance when required and 24-hour supervision to ensure safety and peace of mind. Trained staff provide assistance with activities of daily living such as bathing and dressing as needed. The community caters to residents with special dietary restrictions such as diabetes diets or other specific dietary needs. Meals are prepared and served on-site by skilled culinary professionals.
Residents can take advantage of various engaging activities offered at the community. These include concierge services for personalized support during their stay, fitness programs tailored to promote physical health and strength preservation based on individual needs and capabilities. Planned day trips provide opportunities for adventure and exploration outside of the community environment while resident-run activities encourage socialization among peers. Scheduled daily activities keep residents engaged and entertained within the community.
Shore View Nursing & Rehabilitation Center is conveniently located near several parks, pharmacies, physicians' offices, restaurants, transportation options, and a hospital. This ensures that residents have easy access to essential services and amenities in the surrounding area.
Overall, Shore View Nursing & Rehabilitation Center provides a comfortable and secure assisted living community where seniors can enjoy various amenities, receive tailored care services, engage in stimulating activities, and benefit from its convenient location.
Shore View Nursing & Rehabilitation Center is located at 2865 Brighton 3Rd Street, Brooklyn, NY 11235 in Kings County, New York
Shore View Nursing & Rehabilitation Center on seniors.fyi includes 9 photos including images showing building, interior, lobby, gym, exercise equipment, outdoor, exterior, living room, and more.
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