The Waterford On The Bay

Pros

• The staff at The Waterford are described as friendly, kind, knowledgeable, and always willing to help.
• Residents enjoy the cleanliness and well-maintained environment of the facility.
• Families appreciate the variety of activities offered and that residents can choose to participate at their own pace.
• Many reviewers feel comfortable knowing that their loved ones are receiving proper care and attention.
• The facility's location on Sheepshead Bay provides beautiful views and a serene outdoor space for residents and visitors.
• Communication with family members is reported as proactive and responsive by several families.
• Overall, many families express satisfaction with their experiences at The Waterford, highlighting good value for the services provided.

Cons

• The care at The Waterford was below average, and there were disappointments with the available activities.
• Family members are not allowed to dine with their loved ones in the dining room, which is frustrating for residents.
• Some aides were reported to be rough with residents, leading to concerns about the quality of care.
• Communication between staff and family members was inadequate, particularly after initial contact.
• The facility has outdated bathrooms despite renovations in other areas.
• There have been issues with refunds and a lack of responsiveness from the administration following a resident's passing.
• The food quality was described as poor or fair by several reviewers.
• Some rooms appeared dingy and needed modernization, contributing to an overall uninviting atmosphere in certain areas of the facility.

Review

The Waterford on the Bay: A Mixed Bag of Experiences

The Waterford on the Bay in Brooklyn, NY, has garnered a variety of reviews from families and residents alike, painting a complex picture of life within its walls. For some families, The Waterford represents a considerable improvement in their loved ones' quality of life. One family expressed relief in knowing their aunt was being well cared for after entering the facility in May; they appreciated that she is eating properly, bathing regularly, and engaging in daily activities ? a stark contrast to her previous solitary existence in her apartment. They highlighted the friendliness and helpfulness of the staff, emphasizing that such positive engagement had fostered social interaction among residents.

In stark contrast to these positive sentiments are some heart-wrenching experiences shared by other families who felt let down by the same establishment. One reviewer recounted their husband?s two years in memory care at The Waterford, detailing unfortunate incidents like rain damage due to an improperly sealed window that went unaddressed. This particular family faced administrative difficulties after their loved one?s passing, with unresolved issues regarding documentation for health insurance claims and refunds for payments made. Their experience culminated in disappointment over a lack of communication and empathy from staff during an emotionally challenging time.

Another group praised The Waterford for its beautiful location along Sheepshead Bay and noted excellent staff interactions that they deemed kind and knowledgeable. Observations made about cleanliness were consistently favorable across several reviews; many described the facility as spotless with adequate living spaces filled with natural light. Regular medical oversight was highlighted, as doctors visit twice weekly and nurses are present daily to manage medications?an assurance for families concerned about their loved ones' health needs.

Despite these commendations, dissatisfaction with food service emerged frequently throughout the reviews. Some expressed disappointment regarding meal options available at The Waterford?one worried that food brought to their parent?s room did not appear appetizing enough. Additionally, there were reports that family members are not allowed to dine with residents despite wanting to share mealtimes together?a policy that left some feeling disconnected from their loved ones? day-to-day lives at the facility.

Amidst mixed feelings about activities offered at The Waterford, some found limited engagement opportunities particularly disappointing for residents living in memory care units compared to others within the community. Families concerned about communication reported struggles connecting consistently with staff after initial warm interactions during admissions. One review pointed out how renovated rooms contrasted sharply with outdated bathrooms needing attention?a reminder of unfinished improvements amidst ongoing projects around the facility.

On a brighter note, many reviewers ultimately found their experiences largely positive at The Waterford on the Bay. Comfortable accommodations paired with compassionate staff interactions contributed significantly toward fulfilling family members? expectations for care facilities overall. Families appreciated various levels of support provided while recognizing each resident's unique preferences when it came to activities or dietary habits?as highlighted by one individual whose mother enjoyed kosher meals despite prior unfamiliarity with this cuisine style.

Overall, while experiences vary widely among those who have engaged with The Waterford on the Bay?from glowing endorsements celebrating newfound peace of mind related to care quality versus sorrowful reflections following loss?there remains hope surrounding continued growth within this vibrant senior living community nestled alongside picturesque waterfront views.

This section of Brooklyn, New York, offers a mix of urban amenities and recreational opportunities for seniors looking to live in a vibrant community. The area is well-connected by the MTA Subway system, providing easy access to public transportation for exploring the city. There are several pharmacies nearby for convenient access to medications and healthcare needs. A variety of restaurants, including iconic spots like Nathan's Famous and L & B Spumoni Gardens, offer diverse dining options. In terms of healthcare, there are reputable hospitals such as Kings County Hospital Center and Maimonides Medical Center within close proximity. Additionally, there are parks like Sunset Park and Herbert Von King Park where seniors can enjoy outdoor activities and leisurely walks. Nearby cafes like Judy's provide cozy spaces to socialize over a cup of coffee. Overall, this part of Brooklyn offers a lively yet peaceful environment for senior living with ample opportunities for entertainment and relaxation.

Transportation

• MTA Subway - Sheepshead Bay (1.1 miles)
• MTA Subway - W 8th St/NY Aquarium (2.3 miles)
• MTA Subway - Coney Island/Stillwell Ave (2.6 miles)
• MTA Subway - Bay Parkway (3.2 miles)
• MTA Subway - Church Ave (4.9 miles)
• MTA Subway - Prospect Park (5.6 miles)
• MTA Subway - 59th St (6 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (3.5 miles)
• Pathmark (3.6 miles)
• Walgreens (3.9 miles)
• Duane Reade (4.3 miles)
• Walgreens (4.7 miles)
• Rite Aid (5.1 miles)

Restaurants

• Sugar Bowl (2.1 miles)
• Paul's Daughter (2.5 miles)
• Ruby's Bar & Grill (2.6 miles)
• """"""Nathan's Famous"""""" (2.6 miles)
• Nathan's Famous (2.6 miles)
• L & B Spumoni Gardens (2.6 miles)
• Coney Island Brewing Co (2.7 miles)

Hospitals

• Kings County Hospital Center (5.1 miles)
• Maimonides Medical Center (5.2 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (6.3 miles)
• NYU Langone Hospital Brooklyn (6.3 miles)

Parks

• Sunset Park (5.8 miles)
• Herbert Von King Park (7.4 miles)
• Fort Greene Park (7.8 miles)
• Louis Valentino Jr Park & Pier (7.9 miles)
• Brooklyn Bridge Park Pier 6 (8.3 miles)
• Brooklyn Heights Promenade (8.5 miles)
• Brooklyn Bridge Park (8.8 miles)

Physicians

• Leading Lasik Center (5.8 miles)
• Costco Optical (6.4 miles)

Cafes

• Judy's (6 miles)
• East One Coffee Roasters (7.5 miles)
• The West (8.9 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (7.9 miles)