Menorah Home & Hospital For Aged & Infirm
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1516 Oriental Boulevard, Brooklyn, NY 11235
For more information about senior living options: (844) 490-3973
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There is a broad range of experiences shared about Menorah rehab center, rooted in both strong gratitude and constructive concern. Several reviewers acknowledge that initial problems with staff and service were addressed by the administration and that, since then, the situation has improved considerably. One person notes that Administration acted to correct issues, and while occasional bumps remain, the overall trajectory is positive. A practical takeaway from these reflections is the suggestion that if you have a concern, bringing it to the attention of administration tends to lead to resolution.
Across many accounts, the atmosphere comes across as caring and generally professional. Reviewers consistently highlight that staff are on point, the food is surprisingly good, and the setting - especially the ocean view - adds a welcome touch to the experience. The consistency of cleanliness and the friendliness of the staff are recurring themes, painting a picture of a facility that values a respectful, welcoming environment alongside solid medical and rehabilitative care.
A deeply personal and moving strand runs through the feedback, centered on the compassionate care provided to family members. One reviewer expresses profound gratitude for the nurses and aides who care for their father with compassion, dignity, and genuine kindness from the moment of arrival. The specific praise for Menorah 4 West is heartfelt: Elena, Ann, Daniel, Desiree, and Solomon are commended for their exceptional care, skill, and compassion, while aides Kerry, Doris, Towana, and Claudia are thanked for tireless kindness and patience. The reviewer stresses that their loved one is treated not just as a patient but as a person, with warmth and respect that brings immense comfort to the family.
That same sense of appreciation extends to the broader medical team, including physicians and admissions staff. Acknowledgments of Dr. Go and Dr. Yachta for excellent treatment accompany thanks to Linda in Admissions for going above and beyond. There is a sense of trust in the expertise and accessibility of the medical team - comments that emphasize professional competence paired with personal care. In a variety of notes, families celebrate the combination of clinical skill and human connection that makes difficult times more bearable.
Voices in the reviews also express pride in the facility's hard-working staff and the quality of care on different floors. Several comments point to specific experiences in rehabilitation and on various wards, with some families describing a sense of being treated like royalty during recovery, while others point to the ongoing value of attentive daily care. There are mentions of excellent therapists, dedicated nurses, and supportive social workers who, in many cases, helped their loved ones regain independence and dignity. One family even highlights a CNA program offered by the center and praises the teachers, calling it a standout resource.
Not all feedback, however, is unreservedly glowing. A subset of commenters describes serious frustrations, including long delays in communication, under-staffing, and perceived lapses in attention during critical moments. One review explicitly warns others away from MJHS, alleging widespread incompetence in staff and bedside manner and even indicating a pending lawsuit and a boycott - strong claims that reflect a strongly negative experience and distrust of corporate operations. Another review recounts extended wait times and poor service that left a family feeling their loved one was not adequately attended to, emphasizing the need for better planning and clearer communication to set expectations.
Specific incidents also surface in the critiques. An occupational therapy assistant named Josephine Rios is described as unprofessional and loud in a moment of tension, to the point of verbal abuse toward a patient and the reviewer. The reviewer filed a formal grievance, and the administration reportedly acknowledged the complaint without denial of the allegations, underscoring a troublesome encounter that many families would want addressed to prevent recurrence. Separately, a review condemns the behavior of a PT coordinator, calling him a "Total Schmuck," and recounts a broader experience of ominous communication gaps and a lack of a coherent plan when concerns about a family member's well-being went unanswered. These stories illustrate how crucial reliable, respectful staff conduct and clear communication are to the overall experience.
Other negative notes address concerns about supervision and responsiveness. A reviewer recounts an incident involving a supervisor, Miss Jones, during a critical moment when their mother fell and required urgent attention. The account claims that Miss Jones failed to respond for an extended period, showing a lack of urgency and meaningful communication, which the reviewer believes falls short of professional standards in a supervisory role. Such feedback emphasizes that even when the care environment is otherwise positive, leadership responsiveness can have a significant impact on patient and family trust and safety.
Amid these varied experiences, some families share overwhelmingly positive, ongoing praise for particular staff on specific floors and services. For instance, a relative describes a family member's long-term positive relationship with the care on 3 South, noting the kindness and compassion of the staff as a major source of comfort during a difficult time. Another family member highlights excellent experiences on 2 East, where nurses, social workers, and physical therapy staff are singled out for making meaningful differences in a loved one's recovery. There are also notes of good experiences with weekend staff - friendly and welcoming in ways that matter to families who are navigating recovery and care transitions.
In sum, the collection of reviews presents a nuanced portrait of Menorah rehab center. Many families celebrate the center's progress, the warmth and professionalism of a wide range of nurses, aides, therapists, and admissions staff, and the overall environment that supports recovery - often with constructive gratitude for improvements and ongoing commitments to high-quality care. At the same time, there are critical voices that call for stronger communication, steadier staffing, better supervision, and a more consistently respectful tone in all interactions. Taken together, the feedback suggests that the center is capable of delivering excellent, compassionate care and rehabilitation, but it also highlights areas where continued attention and accountability are needed to ensure every patient and family experiences the same high standard consistently.
The Menorah Home & Hospital For Aged & Infirm in Brooklyn, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the daily lives of its residents. These amenities include a beauty salon, allowing residents to maintain their personal appearance with ease. Access to cable or satellite TV ensures that residents can enjoy their favorite shows and entertainment options. Community operated transportation is available for convenient access to nearby destinations, such as shopping centers or recreational areas. A computer center is provided for residents who wish to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the professional kitchen staff. Additionally, there is a fitness room for those who wish to engage in physical exercise, as well as a gaming room and small library for leisurely activities. The outdoor garden provides a peaceful environment for relaxation and enjoyment.
Residents will appreciate the convenience of housekeeping services, which help maintain cleanliness and tidiness within their living spaces. Each unit is fully furnished, providing all necessary furniture and amenities for comfortable living. Private bathrooms offer added comfort and privacy.
Various care services are available round-the-clock at Menorah Home & Hospital For Aged & Infirm. The 24-hour call system allows residents to request assistance whenever needed, ensuring prompt response from staff members. The on-site staff provides 24-hour supervision to ensure the safety and security of all residents. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available when required. Medication management is provided to ensure that residents receive their prescribed medications on time and accurately.
The community also prioritizes mental wellness through its dedicated mental wellness program. Residents with special dietary restrictions, including diabetes diets or other specific dietary needs, can be accommodated by the professional kitchen staff. Transportation arrangements for non-medical purposes are made to facilitate residents' transportation needs. Moreover, transportation to doctors' appointments is also available.
Residents can engage in a wide range of activities and programs offered by the community. The concierge services cater to individual needs and ensure residents have access to desired amenities and resources. Fitness programs are offered for physical well-being, while planned day trips allow residents to enjoy new experiences and explore the local area. Resident-run activities provide opportunities for socialization and engagement within the community. Scheduled daily activities offer diverse options for leisure and entertainment.
The Menorah Home & Hospital For Aged & Infirm is conveniently located near pharmacies, restaurants, and transportation options, making it easy for residents to access essential services and enjoy culinary experiences or outings.
Overall, this assisted living community offers a comfortable and enriching environment where residents can receive personalized care services while enjoying a variety of amenities and engaging in numerous social and recreational activities.
Menorah Home & Hospital For Aged & Infirm is located at 1516 Oriental Boulevard, Brooklyn, NY 11235 in Kings County, New York
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