Menorah Home & Hospital in Brooklyn, NY

Pros

• The staff are attentive, compassionate, and truly care about their patients.
• The facility is clean, bright, and welcoming with well‑maintained spaces.
• The rehabilitation team provides clear plans and helps patients improve daily.
• The nurses and aides treat residents with dignity, warmth, and genuine kindness.
• The therapists are encouraging and instrumental in rebuilding strength and mobility.
• The administration and social workers go above and beyond to support families and coordinate care.
• The meals are nutritious and surprisingly tasty.
• The environment feels safe, and the security staff greet visitors with friendliness.

Cons

• One reviewer describes the facility as neglectful, with patients left soiled for hours and not watered or fed.
• The center is accused of prioritizing profits and using longer stays to maximize insurance payments.
• There are claims that doctors are not on-site and medications or pain control were delayed or missed.
• Communication is poor; administration and social workers allegedly fail to respond or keep families informed.
• Several reviews describe unsafe and unsanitary conditions, including bedsores and dehydration.
• Some staff are described as rude, unprofessional, or lacking accountability, creating a hostile environment.
• Families warn that they should not send loved ones there due to safety concerns for geriatrics.
• There are reports of abuse or mistreatment by certain staff members.

Review

Menorah Home & Hospital in Brooklyn is best suited for families prioritizing strong rehabilitation outcomes, a compassionate care ethos, and clean, appealing surroundings. It especially serves those recovering from major surgery or serious falls where expert physical and occupational therapy can drive real mobility gains. The center’s rehabilitation teams, nurses, therapists, and wound-care specialists, are repeatedly cited as capable, attentive, and engaged, with several family accounts highlighting successful recoveries and timely discharge planning. The facility also garners praise for its clean, orderly environment, welcoming common spaces, and the sense that staff know residents by name and treat them with respect. This makes it a credible pick for families who want a facility that feels professional and family-oriented, with a demonstrated ability to deliver measurable rehab progress.

Those considering alternatives should note who may want a different balance. Families needing near-constant physician oversight, consistently responsive day-to-day nursing, and tightly managed risk dashboards may want to look elsewhere. Several reviews flag gaps in medical coverage and communication, particularly on evenings and weekends, along with occasions of missed medications or delayed responses to requests. For long-term memory-care needs, or for families that require reliable 24/7 medical rounds and a truly low-stress experience for caregivers, other Brooklyn options with dedicated memory-care wings or stronger on-site physician coverage may be a better fit. In short, if medical oversight and uninterrupted accessibility are non-negotiables, Menorah’s strengths in rehab may be offset by operational inconsistencies.

The most persuasive pro of Menorah is its rehabilitation engine. Postoperative recoveries, hip and knee rehab, and wound care have repeatedly shown tangible benefits: patients regain independence, staffing is described as capable and committed, and therapists are praised for their creativity and persistence. Drs. Gorelko, Yatcha, and Go are frequently named for accessibility and leadership, and social workers such as Anna Bekker and Dolores in admissions are lauded for coordinating care and smoothing transitions. The facility’s two rehab floors, robust PT/OT programs, and even the on-site gyms enable aggressive therapy that can shorten hospital stays and restore function. When these elements align, families report meaningful improvements and a smoother path back home, which can offset a host of other concerns.

Yet the chorus of positive rehab stories sits alongside a broader, more troubling set of operational realities. Understaffing, uneven day-to-day attentiveness, and variable communication emerge as recurrent themes. Some families describe delays in answering call bells, gaps in routine care, or instances where patients were left uncomfortable or inadequately attended. There are credible accounts of medication oversights and acute concerns about safety and infection control in certain units, as well as disagreements with administration over discharge timing and care planning. In the worst cases, experiences include neglect or harm, with several reviews detailing bedsores, dehydration, or delays in hospital transfers. The contrast between excellent rehab outcomes and inconsistent general care creates a high-stakes risk for families evaluating this facility.

Despite the incendiary outliers, a careful read of the reviews suggests a practical framework for decision-making. For families where the primary objective is aggressive, well-coordinated rehab and a warm, professional staff, Menorah can be a strong match, provided there is active family engagement and clear communication with social workers and admission staff. The personable culture, staff members recognized by name, a focus on resident dignity, and a track record of compassionate bedside manner, can be decisive for loved ones who thrive on human connection during recovery. The presence of memory-care-focused teams and dementia-specific units on certain floors also offers reassurance for those navigating cognitive decline, though the quality of supervision may still hinge on nightly and weekend staffing realities.

For caregivers evaluating their next steps, a disciplined due-diligence approach is essential. Prospective families should verify the on-site doctor schedule and ask pointed questions about night and weekend coverage, medication verification processes, pain management protocols, and incident-report transparency. Request a live tour of the dementia unit and a demonstration of how therapy sessions are scheduled and staffed. Seek confirmation of call-bell response times and review the facility’s grievance-resolution history. Given the facility’s strengths in rehabilitation and its clear potential for excellent patient outcomes, pairing those strengths with explicit assurances about medical oversight and consistent daily care will determine whether Menorah ultimately meets a particular family’s risk tolerance.

In sum, Menorah Home & Hospital is a compelling choice for rehabilitation-first care in Brooklyn, backed by a large, capable team, a culture of compassion, and a well-maintained physical plant. It earns confidence where recovery momentum matters most and where families can stay actively involved in care planning. However, potential residents and their families must acknowledge the facility’s inconsistent medical coverage and communication gaps, which can offset rehab gains if not actively managed. Those who cannot tolerate uneven day-to-day care or who require tight, continuous medical oversight should consider alternatives that promise steadier physician presence and a more uniformly responsive care environment. For others, the path forward is clear: lean into the rehab strengths, demand proactive coordination from admissions and social work, and prepare to advocate, firmly and consistently, for the highest standard of daily care.

This part of Brooklyn, New York offers a mix of convenience and entertainment for seniors looking to settle in the area. With multiple subway stations within a few miles, easy access to pharmacies, hospitals, and physicians is readily available. The neighborhood is home to a variety of popular restaurants serving classic American fare, as well as cafes for relaxing outings. Additionally, there are several parks nearby where residents can enjoy nature and outdoor activities. For those interested in cultural experiences, theaters are just a short distance away. Overall, this part of Brooklyn provides a vibrant and diverse environment for seniors seeking an active and engaging lifestyle.

Transportation

• MTA Subway - Sheepshead Bay (1.1 miles)
• MTA Subway - W 8th St/NY Aquarium (2 miles)
• MTA Subway - Coney Island/Stillwell Ave (2.3 miles)
• MTA Subway - Bay Parkway (3.4 miles)
• MTA Subway - Church Ave (5.3 miles)
• MTA Subway - Prospect Park (6 miles)
• MTA Subway - 59th St (6.1 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4 miles)
• Pathmark (4.1 miles)
• Duane Reade (4.7 miles)
• Walgreens (5.1 miles)
• Rite Aid (5.3 miles)

Restaurants

• Sugar Bowl (1.9 miles)
• Paul's Daughter (2.1 miles)
• Ruby's Bar & Grill (2.2 miles)
• """"""Nathan's Famous"""""" (2.2 miles)
• Nathan's Famous (2.3 miles)
• Coney Island Brewing Co (2.4 miles)
• L & B Spumoni Gardens (2.6 miles)

Hospitals

• Maimonides Medical Center (5.4 miles)
• Kings County Hospital Center (5.6 miles)
• NYU Langone Hospital Brooklyn (6.5 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (6.7 miles)

Physicians

• Leading Lasik Center (5.8 miles)
• Costco Optical (6.6 miles)

Parks

• Sunset Park (6 miles)
• Herbert Von King Park (7.9 miles)
• Louis Valentino Jr Park & Pier (8.2 miles)
• Fort Greene Park (8.2 miles)
• Sandy Hook (8.6 miles)
• Brooklyn Bridge Park Pier 6 (8.7 miles)
• Brooklyn Heights Promenade (8.9 miles)

Cafes

• Judy's (6.2 miles)
• East One Coffee Roasters (7.9 miles)
• Starbucks (9 miles)
• The West (9.4 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (8.3 miles)
• Alamo Drafthouse Staten Island (9.2 miles)