Brooklyn Queens Nursing Home
Save2749 Linden Boulevard, Brooklyn, NY 11208
For more information about senior living options: (844) 490-3973
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Brooklyn Queens Nursing Home has become a highly polarizing subject for families and friends who have entrusted loved ones to its care. The collection of reviews presents a jagged picture: moments of genuine warmth and competence shared alongside experiences of profound neglect, poor communication, and safety concerns. Taken together, they reveal a facility where individual outcomes seem to swing dramatically from one resident to the next, and where the difference between a reassuring stay and a harrowing one can hinge on seemingly small factors such as timely phone calls, attentive supervision, and the availability of qualified staff.
On the positive side, several reviewers report encounters that feel professional, compassionate, and well-coordinated. A number of accounts applaud the front desk experience as straightforward and contactless, and describe floor staff as "nice and friendly," attentive to patients who wander or require extra supervision. The discharge planning process is repeatedly singled out as a strong point, with Sunny (in several mentions) praised for being kind, helpful, and effective at arranging home care services. Suleiman is repeatedly noted as a very nice and helpful social worker who guided discharge planning and home care arrangements. Some reviews also emphasize a generally clean environment, a pleasant day room, and a sense that the staff are dedicated to their patients, with gratitude back from families who feel supported and reassured by the teamwork they observe on site.
Yet, these positive threads are interwoven with numerous accounts that describe alarming gaps in care and communication. Several families report being told a supervisor would call back after a morning inquiry, only to experience long delays or complete radio silence by the afternoon. One reviewer recounts sending a loved one to the ER and receiving no follow-up phone calls, later lamenting that voicemails were full and nurses were unreachable. The absence of timely updates and clear communication appears as a recurring theme in many of the most frustrated stories, contributing to a sense of unease about what is happening with a patient who cannot advocate for themselves.
There are also numerous explicit accusations about neglect and unsafe practices. One post describes a patient who was sent back to the hospital with no explanation and asserts that there were multiple failed attempts to contact the facility. Another reviewer accuses the staff of starving a parent, leading to rapid health decline and eventual death, a claim that underscores how fragile health can become when care interactions break down. Some reviewers report that medications and insulin were not administered as prescribed, or that their loved ones went without essential treatments for hours or days, only to experience a deterioration in condition once they were finally managed or discharged. These deeply troubling anecdotes contribute to a perception that, for some residents, systemic issues - staffing levels, supervision, and adherence to medical orders - may be compromising patient safety.
The emotional landscape in these reviews is varied and intense. A number of comments reflect heartbreak and anger toward what is perceived as a profit-driven approach to care, with phrases suggesting "clowns playing with your loved one's life over money" or that some staff would "milk" for medications. Another reviewer describes a painful, life-altering decline following a stay, attributing the outcome to neglect and poor management, while others pivot to gratitude, describing how a single good interaction - an attentive nurse, a helpful social worker, or a smooth discharge - can restore faith in the facility. The spectrum is wide: some families leave grateful for the care their loved ones received, others leave convinced they must remove relatives from the facility immediately.
The facility's physical condition and staffing experience also factor into the mixed reviews. Several posts acknowledge the building's dated appearance and acknowledge that superficial improvements may be needed, such as more robust maintenance and renovations. Still, some reviewers recognize that a dated building does not automatically equate to poor care, citing instances where staff performed admirably despite structural limitations. Conversely, other reviewers are unambiguous about the danger they feel the place presents: insufficient staff coverage, inconsistent monitoring, and reports of patients being left without basic necessities like water or regular bed changes. The tension between facility upkeep and clinical reliability becomes a recurring undercurrent in the narrative.
Ultimately, the reviews paint a complex portrait of Brooklyn Queens Nursing Home: a place where occasional compassionate, well-organized care exists and is deeply valued by families, but where chronic concerns about communication, staffing, medication administration, and patient safety repeatedly surface. The strongest, most actionable themes for someone considering this facility are clear: verify communication protocols and escalation paths, identify the specific care team members who will be involved in a loved one's discharge and daily routine, and actively advocate for timely updates and strict adherence to medical orders. Prospective families are reminded to have candid conversations with discharge planners, social workers, and supervising staff, and to observe for themselves how staff interact with residents, how quickly concerns are addressed, and whether the environment truly supports safe, compassionate care on a day-to-day basis.
The Brooklyn Queens Nursing Home in Brooklyn, NY offers a range of amenities and care services to provide a comfortable and fulfilling living environment for its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Cable or satellite TV is available for entertainment, and community-operated transportation ensures easy access to nearby destinations.
A well-equipped computer center is provided for residents to stay connected with loved ones digitally. The dining room offers restaurant-style dining, serving nutritious meals prepared by the staff according to special dietary restrictions if needed. Additionally, a kitchenette is available for those who prefer cooking their own meals.
Residents can enjoy various recreational activities provided within the community. A fitness room encourages physical activity, while a gaming room and small library offer opportunities for leisurely pursuits. Outdoor space and gardens provide serene areas for relaxation or socializing with fellow residents.
Housekeeping services ensure that the living spaces are kept clean and tidy, while move-in coordination assists new residents in settling comfortably into their fully furnished accommodations. Private bathrooms provide convenience and privacy.
The community also offers transportation arrangements for non-medical purposes and doctor's appointments to facilitate residents' mobility and independence. A wellness center promotes overall health and well-being among residents, providing necessary assistance with daily living activities such as bathing, dressing, transfers, and medication management.
Concierge services are available to cater to individual needs and preferences. Fitness programs are organized to encourage an active lifestyle, while planned day trips offer opportunities for exploration outside the community's premises. Resident-run activities allow individuals to engage in hobbies or interests they are passionate about, fostering a sense of purpose and fulfillment.
Located near two parks, 15 pharmacies, restaurants, transportation options,and places of worship nearby; this assisted living community ensures convenient access to essential amenities outside of the facility. With one hospital located nearby as well as mental wellness programs offered within the community itself; it provides comprehensive care options tailored towards its senior residents' needs.
Brooklyn Queens Nursing Home is located at 2749 Linden Boulevard, Brooklyn, NY 11208 in Queens County, New York
Brooklyn Queens Nursing Home on seniors.fyi includes 8 photos including images showing urban, architecture, interior, bathroom, kitchen, building, bedroom, windows, and more.
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