Spring Creek Rehabilitation & Nursing Care Center
Save660 Louisiana Avenue, Brooklyn, NY 11239
For more information about senior living options: (844) 490-3973
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The collection of impressions about Spring Creek Rehabilitation Center on Louisiana Avenue reveals a striking contrast between consistently positive feedback about cleanliness, warmth, and staff dedication, and a few deeply troubling accounts that center on safety, management, and infection-control concerns. Several reviewers describe the facility as a bright, clean, and welcoming place where residents feel cared for, secure, and well-attended. Short phrases like "Nice and clean," "The facilities are very clean and welcoming," and "The place smells good" recur throughout, painting a picture of an environment that many visitors and residents appreciate for its tidiness and pleasant atmosphere. Families often highlight specific moments of kindness: front-desk staff being helpful, nurses on the slow-responding end of shifts doing their jobs well, and caregivers and therapists who "make every visit a great experience." There is frequent praise for the nursing staff, with commentators repeatedly calling them "the best," "courteous, kind and understanding," and "attentive" to residents' needs.
Beyond cleanliness, several reviews emphasize the quality of care and the humanity of the staff. Families mention attentive nursing teams, responsive aides, and therapists who help residents regain function, sometimes singling out individuals by name such as a therapist who made a positive impression on a family member going through rehabilitation. The overall tone in these sections is one of gratitude for competent care, a sense that residents are treated with dignity, and confidence that the staff work hard to ensure safety, comfort, and progress. People repeatedly describe the facility as "bright and airy," with spaces that feel welcoming, secure, and well-maintained. Multiple accounts underscore that the experience of visiting or staying at Spring Creek includes friendly interactions, smooth processes, and a general impression that the place is well-run and residents are well-loved.
However, one extended and highly detailed narrative presents a markedly different experience, focusing on a sequence of concerns that culminated in the author removing a loved one from the facility and recommending extreme caution to others with elderly relatives. This account begins with a troubling encounter involving a director of recreation, including quotes that accuse him of racist remarks and abusive language. According to this reviewer, when a patient asked about decorations and activities, the director allegedly responded in a hostile and discriminatory manner, prompting the observer to note the racist sentiment aloud, to document the behavior, and to search for the person's image online. The reviewer describes the impression left by the director as a severe personal and ethical breach, arguing that such behavior is incompatible with a patient-focused environment and concluding that the individual should not be employed there. This portion of the narrative starkly contrasts with the surrounding praise for other staff members and the overall appearance of the facility, highlighting how a single negative interaction can color the entire experience of a rehab stay for families.
The most consequential section of this negative review centers on a 21-day stay during which the reviewer, a nurse practitioner, observed what they regarded as serious safety and infection-control failures. The reviewer notes that upon admission there were safety concerns because the beds reportedly lacked rails, and although a perimeter mattress was discussed as a workaround, the reviewer did not find this reassuring. The patient subsequently developed sacral area skin breakdown, with the reviewer alleging that the facility's diaper policy - one diaper per resident and not changed twice per shift - contributed to the deterioration. The account describes daily scrutiny and involvement by the reviewer, who questioned the clinical team and insisted on additional testing and confirmation of a suspected herpes dermatitis infection. The situation escalated when a doctor proposed antibiotics and contact precautions, which the reviewer believed to be inappropriate for the suspected HSV-2 infection, citing their own professional judgment and requesting laboratory confirmation. The reviewer claims a culture of infection-control lapses, noting that staff allegedly failed to wash hands and would touch door handles, lifts, and equipment without changing gloves, thereby raising concerns about cross-contamination and patient safety. The conclusion drawn from this experience was unequivocal: due to these alleged lapses, the reviewer removed their mother from the facility and stated they would not recommend Spring Creek, especially for elders who require rehabilitative care.
In synthesis, the set of reviews portrays a campus that is widely commended for its cleanliness, welcoming environment, and generally caring staff who contribute positively to many residents' rehabilitation journeys. The positive narratives emphasize respectful care, accessible front-desk support, dedicated nurses, and engaging therapy teams, all contributing to an atmosphere of comfort, security, and progress. Yet these affirmative accounts sit alongside a scathing, high-stakes critique that centers on an alleged racist confrontation by a director, and, more critically, on serious concerns about patient safety, infection control, and quality of care demonstrated during a specific hospitalization and rehabilitation period. The latter narrative describes a pattern of potential risks - safety rails, diapering practices, wound care, possible missteps in diagnosing or treating infections, and improper infection-control techniques - that, when combined with reported staff conduct, led the reviewer to withdraw trust in the facility and to discourage others from relying on it for short-term rehab or long-term placement.
Overall, while Spring Creek appears to be a place where many residents and families express gratitude for cleanliness, accessibility, and compassionate care, the strongly negative account raises urgent questions about leadership behavior, safety protocols, and infection-control practices. The juxtaposition of these perspectives suggests that experiences at Spring Creek can vary dramatically from one resident or family to another, depending on the staff members encountered, the specific shifts and supervisors involved, and the facility's handling of safety and clinical concerns. Readers should weigh these divergent experiences carefully, paying attention to both the consistently positive feedback about everyday care and environment, and the more alarming, detailed allegations that imply systemic issues requiring independent verification and accountability.
Spring Creek Rehabilitation & Nursing Care Center in Brooklyn, NY is a vibrant and welcoming assisted living community that provides top-notch care services and a host of amenities to ensure residents' comfort and well-being. Our facility boasts a variety of amenities to cater to the diverse needs and preferences of our residents.
For those who appreciate beauty and grooming, we have an on-site beauty salon where residents can treat themselves to professional haircuts, styling, and other beauty services. To keep up with their favorite shows or enjoy some downtime, residents can avail themselves of cable or satellite TV in the privacy of their own rooms. We also provide community operated transportation for outings and errands.
Our computer center ensures that seniors stay connected with loved ones through email, social media, or even online hobbies. The dining room features restaurant-style dining where nutritious meals are prepared and served by our experienced staff members. For those who prefer to cook their own meals or enjoy a small snack, we offer fully furnished kitchenettes within each resident's living space.
To keep physically active, our fitness room is equipped with exercise equipment suitable for all fitness levels. Residents can also engage in friendly competition in the gaming room or take a peaceful stroll in our beautiful garden. Our small library is perfect for book lovers looking for some quiet reading time.
We understand the importance of cleanliness and provide housekeeping services to maintain a clean and tidy environment for all residents. We also offer move-in coordination services to ensure a smooth transition into our community. Outdoor spaces allow residents to soak in fresh air and enjoy outdoor activities at their leisure.
At Spring Creek Rehabilitation & Nursing Care Center, each resident has their own private bathroom for added convenience and privacy. Our dedicated team arranges non-medical transportation options so that residents can easily access local shops or attend appointments without any hassle. A wellness center is available to cater to various health needs, along with Wi-Fi/high-speed internet throughout the community.
In terms of care services, we provide 24-hour call systems and supervision to ensure residents' safety and peace of mind. Our team is always available to assist with activities of daily living such as bathing, dressing, and transfers. We also cater to special dietary needs including diabetes diets and other dietary restrictions. Medication management is provided for residents who require assistance in maintaining their medication regimen.
To keep residents engaged and stimulated, we offer a range of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services aim to make each resident's experience enjoyable and stress-free.
Located in Brooklyn, our community benefits from the proximity of two parks, numerous pharmacies, restaurants, transportation options, and a nearby hospital for any medical needs that may arise.
Spring Creek Rehabilitation & Nursing Care Center ensures that each resident receives personalized care and access to a comfortable living environment filled with amenities designed to enhance their physical and mental well-being.
Spring Creek Rehabilitation & Nursing Care Center is located at 660 Louisiana Avenue, Brooklyn, NY 11239 in Kings County, New York
Spring Creek Rehabilitation & Nursing Care Center on seniors.fyi includes 14 photos including images showing interior, healthcare, lobby, building, reception, entrance, waiting area, seating, and more.
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