Four Seasons Nursing And Rehabilitation Center
Save1555 Rockaway Parkway, Brooklyn, NY 11236
For more information about senior living options: (844) 490-3973
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Four Seasons Rehab Center is described by many families as a place where care, comfort, and a welcoming atmosphere come together in a way that feels deeply reassuring. Multiple reviewers praise the cleanliness and organization of the accommodations, noting that rooms and shared spaces are well cared for and kept in good order. The environment is repeatedly described as warm and inviting, with staff and nurses who are genuinely friendly and approachable. Even when a loved one has limited ability to communicate, the team makes a concerted effort to understand and respond to needs, which many families view as a cornerstone of the facility's strengths.
Across a broad spectrum of experiences, families highlight the dedication and compassion of the care teams. Positive comments frequently focus on the staff's attentiveness and the way caregivers take time to support both patients and their families. Reviews talk about a robust range of services, from dialysis support to mobility and rehabilitation exercises, as well as organized activities and celebrations - like birthdays - that help create a sense of normalcy and care. The facility's front desk and common areas are repeatedly described as welcoming, with reception staff and caregivers contributing to an atmosphere that makes visitors feel respected and at ease. For many, the combination of clean spaces, patient-centered care, and staff warmth forms a compelling case for Four Seasons as a caring home for loved ones.
There are also a number of specific positive notes about the people who keep things running smoothly. Families mention individuals who stood out for their kindness and professionalism, including nurses, assistants, and aides who go above and beyond in daily care. The facility's maintenance of a clean, organized environment is complemented by praise for service providers who support the facility from outside, such as contractors who contribute to the facility's upkeep. Some reviewers recount acts of practical support - like timely assistance with activities of daily living, gentle and thorough daily care, and supervisors who coordinate care in a way that helps patients feel secure and respected. The overall sentiment is that Four Seasons is a place where professional care and a welcoming culture come together to help loved ones feel comfortable.
However, several reviewers also raise concerns about communication and coordination. A recurring theme is the challenge of obtaining timely responses to emails and phone calls, with some noting that important messages can go unanswered for periods that feel too long when a family member is not always able to be on site. Difficulties with getting progress updates from the care team - especially when a patient is in the facility for an extended period - are described as a significant source of frustration. Some reviewers report inconsistent availability of social workers and a sense that information about a patient's status doesn't always flow smoothly between floors or departments. There are also mentions of practical gaps, such as difficulties obtaining socks or other basic items, which contribute to concerns about overall communication and coordination.
In addition to communication challenges, a few reviewers recount more troubling experiences that they felt reflected a failure in safety or responsiveness. One account describes a situation where a family felt a resident was bullied and that concerns were ignored unless the situation escalated. Another reviewer expresses strong dissatisfaction, stating the facility appeared despicable in practice (aside from physical therapy) and accusing staff of prioritizing money over safety. These voices are stark reminders that, for some families, the day-to-day reality of care and safety can feel uncertain or unsatisfactory, and they encourage careful consideration of how concerns are addressed and how safety is monitored.
A separate, highly critical narrative focuses on an admissions experience, where a prospective client encountered a tense interaction with staff over the phone. The reviewer described being met with aggression, speakerphone misuse, and a sense that courtesy and professionalism were lacking. The impression given is that the way new families are treated on the front lines could color their confidence in how a dependent loved one would be treated. This perspective underscores the importance of first impressions and consistent customer service as part of the overall care experience.
Taken together, the collective voice about Four Seasons Rehab Center is mixed but leans toward praise for the direct, patient-focused care that many patients receive. The facility is frequently described as clean, well-maintained, and family-oriented, with caregivers who are kind, knowledgeable, and dedicated to helping patients improve and feel at ease. At the same time, concerns about timely communication, information flow, and some aspects of administrative responsiveness remind prospective families to weigh the importance of transparent updates, reliable contact, and proactive problem-solving when evaluating a place for a loved one. For families considering Four Seasons, it can be valuable to speak directly with admissions and the care team, ask about communication protocols, and request clarity on how progress will be reported and how concerns will be addressed as part of the care plan.
The Four Seasons Nursing and Rehabilitation Center in Brooklyn, NY offers a wide range of amenities and care services to provide residents with a comfortable and enriching assisted living experience.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in their fully furnished apartments for entertainment. Community-operated transportation is available for outings and appointments, while the onsite computer center allows residents to stay connected digitally.
Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions are accommodated. Housekeeping services ensure that the living spaces are tidy, and private bathrooms provide convenience and privacy.
Residents can enjoy various recreational activities such as gaming in the dedicated gaming room, exploring the garden or outdoor spaces, or reading books in the small library. A wellness center is available for physical exercise, and Wi-Fi/high-speed internet keeps residents connected to the digital world.
Care services provided include 24-hour call system and supervision for peace of mind, assistance with daily activities such as bathing, dressing, and transfers, medication management, as well as diabetes diet support. Mental wellness programs aim to promote emotional well-being among residents.
Transportation arrangements are made both for non-medical purposes and specifically for doctors' appointments. Additionally, move-in coordination is offered to assist new residents during their transition.
Concierge services are available to cater to individual needs and preferences. Fitness programs encourage physical exercise, while planned day trips offer opportunities for exploration outside of the community. Residents also have the chance to actively participate in resident-run activities organized within the community.
Located near parks, pharmacies, hospitals, and various transportation options within close proximity, Four Seasons Nursing and Rehabilitation Center provides convenient access to essential amenities outside of the community setting.
Overall, this assisted living community strives to create a comfortable environment where residents can receive comprehensive care services while enjoying a fulfilling lifestyle through engaging activities and top-notch amenities.
Four Seasons Nursing And Rehabilitation Center is located at 1555 Rockaway Parkway, Brooklyn, NY 11236 in Kings County, New York
Four Seasons Nursing And Rehabilitation Center on seniors.fyi includes 13 photos including images showing interior, lighting, dining, decor, modern interior, gym, fitness, artwork, and more.
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