Workmens Circle Multicare Center

Pros

• The nursing staff at Workmen's Circle MultiCare Center has been phenomenal, providing excellent support and care for the residents.
• The facilities are kept extremely clean and well-heated, which gives families comfort regarding their loved ones' living conditions.
• Staff members are attentive and maintain a strict dietary schedule to help ensure the health of the residents.
• Communication from staff is frequent, keeping families informed about their loved ones’ well-being.
• One reviewer expressed satisfaction with the caring and compassionate environment at Workmen's Circle, highlighting the cleanliness and abundance of natural light in the facility.

Cons

• The facility is not very clean, and rooms are often dirty and dull.
• Communication with the staff is difficult, as they are not fluent in English and have thick accents, making it hard for residents and their families to understand them.
• Residents are frequently left unattended, leading to serious safety risks, such as falling.
• Activities for seniors in memory care are lacking; no decorations or holiday celebrations are provided.
• Meals served are unappetizing and poorly organized, with leftovers piled up next to trash.
• Staff members have been reported as lazy and inattentive, neglecting residents' needs.
• Residents' personal belongings, like cell phones, have been stolen from their rooms without any accountability from the staff.
• Physical and mental abuse has occurred among patients in the facility while under care.
• The overall environment feels neglected and resembles a place where people go at the end of life rather than a supportive rehabilitation setting.

Review

The experiences shared by families with loved ones at Workmen's Circle MultiCare Center reveal a stark contrast in the quality of care provided and the overall environment of the facility. While some have expressed satisfaction, noting staff attentiveness and cleanliness, others have painted a troubling picture of neglect and inadequate support for residents, particularly in memory care. These discrepancies raise important questions about the consistency of care across different departments within the center.

One common concern voiced by several reviewers is the lack of organized activities and engagement for residents, especially those in memory care. One caregiver described their mother’s experience after being transferred from rehabilitation to a dementia ward, highlighting that although nursing staff were attentive and kept the facilities clean, there was a significant shortfall in structured activities intended to foster social interaction among seniors. The reviewer emphasized that while their mother received excellent nursing support, which helped sustain her health during her stay, they felt frustrated by the absence of opportunities for creative expression or community connection through activities like arts and crafts.

In contrast to this relatively positive experience with memory care services, other families reported distressing scenarios involving their loved ones residing at Workmen's Circle. An alarming account is given by one reviewer whose father suffered from communication barriers due to language differences. Staff members reportedly struggled with English fluency and failed to meet basic sanitation standards within his living quarters. They noted dirty rooms and disorganized meal service that resulted in unappealing dining conditions — complaints echoed by others who observed similar issues regarding cleanliness and food presentation throughout the facility.

The inconsistency in service extend beyond physical accommodations; serious concerns regarding patient safety began surfacing as well. Several caregivers recounted alarming incidents where their loved ones experienced multiple falls despite being clearly identified as fall risks. One family lamented their mother's sudden health decline after just days at Workmen's Circle, attributing it primarily to negligence on part of the staff who had assured them of adequate oversight. Such accounts suggest an unsettling pattern wherein patients may be exposed to unnecessary risks due to inattentive caregiving practices.

Some reviewers highlighted serious instances of theft within the facility itself, including personal items going missing under questionable circumstances. Items considered small but meaningful—like an open hand fan—were reported stolen from residents' rooms without explanation or resolution offered by staff members. This not only adds emotional distress but poses broader implications about security protocols within a place meant to provide safe haven for vulnerable individuals.

Despite these negative reviews, there remained voices expressing relative contentment with certain aspects of Care at Workmen's Circle. A few families mentioned satisfactory experiences regarding communication from staff members about loved ones’ health updates and day-to-day happenings within the facility’s environment. Positive mentions regarding amenities were also noted during periods when normal operations weren't hampered by COVID-19 restrictions.

Overall, family accounts from Workmen's Circle MultiCare Center reflect mixed sentiments underscored by critical gaps in both resident engagement activities as well as comprehensive oversight necessary for ensuring appropriate levels of individualized care—particularly vital among residents suffering cognitive impairments or other debilitating conditions requiring more attention than standard protocols may afford them. These reviews serve as cautionary tales urging prospective families to closely assess any long-term care facilities before making decisions that impact their loved one's welfare profoundly.

Theaters

• AMC Bay Plaza Cinema 13 (0.8 miles)
• Alamo Drafthouse Yonkers (7.5 miles)

Restaurants

• McDonald's (0.9 miles)
• Last Stop Bar & Grill (2.1 miles)
• Serafina (6.8 miles)
• McDonald's (6.9 miles)
• Kura Revolving Sushi Bar (6.9 miles)
• The River Palm Terrace (7.2 miles)
• Harlem Kebab Grill (7.3 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.9 miles)
• Value Drugs Eastchester (5.4 miles)
• CVS Pharmacy (5.6 miles)

Transportation

• Metro North - Mt Vernon East Train Station (2.6 miles)
• MTA Fordham Metro-North Station (2.9 miles)
• Pelham Station (3 miles)
• MTA Subway - Parkchester (3.1 miles)
• MTA Subway - Fordham Rd (3.3 miles)
• MTA Subway - Inwood/207th St (4.3 miles)
• Metro North - Riverdale Station (4.5 miles)

Hospitals

• St Barnabas Hospital (3.2 miles)
• Bronx VA Medical Center (3.6 miles)
• Montefiore New Rochelle Hospital (3.7 miles)
• NewYork-Presbyterian Allen Hospital (4 miles)
• Russ Berrie Medical Science Pavilion (5.8 miles)
• Milstein Hospital Building (6 miles)
• Manhattan Psychiatric Center (7.6 miles)

Cafes

• Cafe Zeppieri (3.9 miles)
• Starbucks (6.8 miles)
• Starbucks (7.5 miles)
• Starbucks (8.1 miles)
• Starbucks (8.2 miles)
• Kuppi Coffee Company (8.2 miles)
• State Of The Art Coffee (8.6 miles)

Places of Worship

• The Riverdale Minyan (4.1 miles)

Parks

• Riverdale Park (4.3 miles)
• Inwood Hill Park (4.3 miles)
• Manor Park (5.7 miles)
• J. Hood Wright Park (5.7 miles)
• Memorial Park (5.9 miles)
• St Nicholas Park (6.8 miles)
• Flat Rock Brook Nature Center (6.8 miles)

Physicians

• Morgan Stanley Children's Hospital (5.9 miles)
• Park Medical Group PA (7.5 miles)
• North Shore Gastroenterology Associates PC (8.5 miles)