Eastchester Rehabilitation And Health Care Center

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  • Interior

    A long hospital corridor with multiple doors and bright fluorescent lighting.

  • Decor

    A modern dining area with neatly arranged tables and chairs, featuring wall art and a television.

  • Building

    Exterior view of Eastchester Rehabilitation and Health Care facility.

  • Architecture

    Entrance sign for Eastchester Rehabilitation and Health Care Center.

  • Bedroom

    A hospital room with a single bed, large windows, and a chair.

  • Trees

    An outdoor patio area with tables and chairs next to a brick building, surrounded by trees under a clear sky.

  • Windows

    A peaceful hospital room with two beds and a window letting in natural light.

  • Landscaping

    Entrance to a care center with green awning and landscaped surroundings.

  • Outdoor

    A grassy area with a black fence, trees, and several parked cars under a clear sky.

  • Office

    Modern reception area with minimalist decor.

Eastchester Rehabilitation And Health Care Center

2700 Eastchester Road, Bronx, NY 10469

For more information about senior living options: (844) 490-3973

4.1 from 81 reviews
5 stars
56
4 stars
7
3 stars
1
2 stars
2
1 stars
15

Skilled Nursing Facility

Overall Review of Eastchester Rehabilitation And Health Care Center

Pros

  • pro The service is excellent and residents feel comfortable.
  • pro The staff are very caring and helpful to patients.
  • pro The facility is clean, inviting, and the staff are pleasant and attentive.
  • pro The facility is nice, clean, and staffed with respectful people.
  • pro The courtesy from staff is fabulous and they show genuine patience.
  • pro The staff go above and beyond to make patients happy and comfortable, and they listen to families.
  • pro The staff are friendly, knowledgeable, and easy for visitors to locate their loved ones.
  • pro The nursing and therapy teams are outstanding, with therapists going above and beyond.
  • pro Eastchester Rehab is described as a home away from home where staff treat residents like family.
  • pro The lobby renovation is amazing and enhances the overall environment.
  • pro Residents praise the CNAs, nurses, and therapy staff for dedication and high-quality care.

Cons

  • pro One reviewer called Eastchester Rehabilitation Center the worst place to send a family member, alleging incompetent staff with poor skills.
  • pro Another reviewer alleged that a nurse pushed a patient in a wheelchair and twisted his leg, with no explanation or investigation offered to the family.
  • pro A visitor described the first floor as a ghost town with alarms ringing and no staff in sight, labeling two associates as unprofessional, nasty, and rude.
  • pro A reviewer criticized the care as distasteful and urged that the facility be investigated for poor care and communication.
  • pro A reviewer reported a visit so distressing that police were called to file a complaint, noting that staff seemed overwhelmed and did not want to be at work.
  • pro Another comment claimed some staff were not nice, calling for accountability and investigation.

Review

Eastchester Rehabilitation & Health has a string of overwhelmingly positive voices praising the care, cleanliness, and warmth of the facility. Several reviewers begin with strong affirmations about the quality of service: "Excellent service. My mom is very comfortable," one person notes, while another calls it the "Best place ever." Visitors repeatedly describe the environment as clean and well-maintained, praising fresh, inviting spaces and the overall atmosphere. The praise extends to the facility's appearance and upkeep, with comments like "What a wonderful staff with Genuine Patience!!! Keep up the Excellent Environment!!" and frequent references to a lobby that has recently been renovated and now looks, for many, exceptionally welcoming.

A large portion of the feedback centers on the staff and their interactions with patients and families. Reviewers consistently highlight caring and responsive personnel, noting that "the staff I met were pleasant and attentive," and that staff members embody kindness and patience. Several residents and relatives mention specific warmth from caregivers and therapy teams, describing staff as friendly, patient, professional, and easy to talk to. The sense of being treated like family and found to be genuinely cared for recurs throughout, with families appreciating the degree to which staff engage with both patients and their visitors.

The therapeutic services at Eastchester receive particular acclaim from many reviewers. Families and residents alike highlight the dedication of the physical therapy and occupational therapy teams, with comments such as "Therapy PT and OT goes above and beyond," and praise directed at individual therapists who helped patients regain strength and confidence. People express gratitude to the therapy department for their effort and expertise, and several testimonials emphasize how the rehabilitation process has supported progress and improved daily functioning. The care team is repeatedly described as knowledgeable and effective, and residents express confidence in the recovery journey and in the therapists who guide it.

Beyond medical care, the facility is depicted as a home-like place where residents can reconnect with loved ones, feel supported by staff, and experience personal attention. Some reviewers describe Eastchester as a home away from home for their family members, noting that staff treat loved ones with respect and that residents are supported to flourish and enjoy meaningful time with other residents. The social atmosphere is frequently highlighted as welcoming and family-oriented, with families appreciating how staff manage visits and how the environment fosters positive interactions among residents and their families.

However, not all reviews are uniformly glowing. One reviewer labels the care as "very distasteful," alleging poor communications, disrespect, and a need for investigation across the care team, from aides and nurses to social workers. That perspective calls for a formal review by oversight bodies and urges readers to consider the broader quality of care, highlighting gaps in communication and respect as serious concerns that deserve attention. The contrast between this critique and the majority of positive anecdotes points to a variability in experiences and underscores the importance of firsthand observation and inquiry when evaluating the facility.

A second negative account centers on a highly distressing experience on the first floor, describing two associates as unprofessional and rude, with the reviewer stating that staff appeared overwhelmed and uninterested in helping visitors. This account mentions the presence of numerous alarms, the visitor's inability to locate staff promptly, and ultimately a decision to involve authorities to file a complaint. The reviewer insists that these incidents reflect a broader problem of staff conduct and responsiveness that would merit investigation and redress. Taken together with the first negative review, these critiques underscore that, while many patients and families have had excellent experiences, there are at least a couple of serious, conflicting reports about staff behavior and overall safety and communication.

In summary, Eastchester Rehabilitation & Health emerges in these reviews as a facility with a strong reputation for cleanliness, warm and attentive staff, and a robust rehabilitation program that many residents and families value highly. The most common threads celebrate the compassionate care, the welcoming environment, and the progress made through therapy. Yet the narratives also acknowledge that experiences can diverge: some patients and families report significant concerns about care quality, communication, and staff conduct that warrant independent review. For anyone considering Eastchester, these reviews suggest a community with many dedicated caregivers and positive outcomes, but also a need for careful, in-person assessment, conversations with staff, and an understanding of how concerns are addressed and resolved.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • Westchester Cty (16 miles away) Westchester Cty (16 miles away)
  • John F Kennedy International (16 miles away) John F Kennedy International (16 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Eastchester Rehabilitation And Health Care Center in Bronx, NY is a well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.

The amenities provided include a beauty salon for personal grooming, cable or satellite TV for entertainment purposes, community operated transportation for easy access to nearby locations, a computer center for residents to stay connected digitally, a dining room where delicious meals are served restaurant-style, and a fitness room to promote physical well-being. The facility is fully furnished and also provides gaming rooms, gardens, small libraries, and outdoor spaces for residents to relax and engage in recreational activities. Other amenities offered include housekeeping services, kitchenettes in individual accommodations, move-in coordination assistance, private bathrooms for convenience, telephone facilities for communication, transportation arrangements (non-medical), wellness centers for holistic care, and Wi-Fi/high-speed internet connectivity.

In terms of care services, the community ensures round-the-clock support with their 24-hour call system and supervision. Trained staff members provide assistance with activities of daily living such as bathing and dressing. They also assist with transfers to ensure the safety and comfort of the residents. The facility follows diabetes diets and provides meal preparation services. Medication management is available along with mental wellness programs to address any emotional or psychological needs of the residents. Special dietary restrictions are accommodated as per individual requirements. Transportation arrangements are made for various purposes.

Residents can enjoy engaging activities including fitness programs to stay active and healthy. Planned day trips offer opportunities for exploration and socialization. Resident-run activities allow them to take charge of their own enjoyment while scheduled daily activities ensure there is always something new happening within the community.

The Eastchester Rehabilitation And Health Care Center is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals making it easily accessible for both residents and their visitors. Overall it provides an inclusive environment where senior citizens can receive care, enjoy various amenities, and actively participate in a vibrant community.

Nearby Places of Interest

Theaters

  • AMC Bay Plaza Cinema 13 (0.9 miles)
  • Alamo Drafthouse Yonkers (8.1 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (3 miles)
  • Rite Aid (3.3 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (5.7 miles)
  • Value Drugs Eastchester (6.1 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Last Stop Bar & Grill (2.6 miles)
  • McDonald's (6.5 miles)
  • Kura Revolving Sushi Bar (6.6 miles)
  • Harlem Kebab Grill (6.7 miles)
  • The River Palm Terrace (6.8 miles)
  • Serafina (7.5 miles)

Transportation

  • MTA Subway - Parkchester (2.4 miles)
  • MTA Fordham Metro-North Station (2.5 miles)
  • MTA Subway - Fordham Rd (2.9 miles)
  • Metro North - Mt Vernon East Train Station (3.3 miles)
  • Pelham Station (3.6 miles)
  • MTA Subway - Inwood/207th St (4 miles)
  • MTA Subway - Dyckman St (4.3 miles)

Hospitals

  • St Barnabas Hospital (2.7 miles)
  • Bronx VA Medical Center (3.3 miles)
  • NewYork-Presbyterian Allen Hospital (3.7 miles)
  • Montefiore New Rochelle Hospital (4.4 miles)
  • Russ Berrie Medical Science Pavilion (5.3 miles)
  • Milstein Hospital Building (5.5 miles)
  • Manhattan Psychiatric Center (7 miles)

Parks

  • Inwood Hill Park (4.1 miles)
  • Riverdale Park (4.3 miles)
  • J. Hood Wright Park (5.3 miles)
  • St Nicholas Park (6.2 miles)
  • Manor Park (6.3 miles)
  • Randall's Island Park (6.4 miles)
  • Memorial Park (6.5 miles)

Places of Worship

  • The Riverdale Minyan (4.1 miles)

Cafes

  • Cafe Zeppieri (4.4 miles)
  • Starbucks (7.4 miles)
  • Kuppi Coffee Company (7.7 miles)
  • Starbucks (8 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.3 miles)

Physicians

  • Morgan Stanley Children's Hospital (5.5 miles)
  • Park Medical Group PA (7.6 miles)

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