Eastchester Rehabilitation And Health Care Center in Bronx, NY

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  • Interior

    A long hospital corridor with multiple doors and bright fluorescent lighting.
  • Decor

    A modern dining area with neatly arranged tables and chairs, featuring wall art and a television.
  • Building

    Exterior view of Eastchester Rehabilitation and Health Care facility.
  • Architecture

    Entrance sign for Eastchester Rehabilitation and Health Care Center.
  • Bedroom

    A hospital room with a single bed, large windows, and a chair.
  • Trees

    An outdoor patio area with tables and chairs next to a brick building, surrounded by trees under a clear sky.
  • Windows

    A peaceful hospital room with two beds and a window letting in natural light.
  • Landscaping

    Entrance to a care center with green awning and landscaped surroundings.
  • Outdoor

    A grassy area with a black fence, trees, and several parked cars under a clear sky.
  • Office

    Modern reception area with minimalist decor.

Eastchester Rehabilitation And Health Care Center in Bronx, NY

Information last verified:

2700 Eastchester Road, Bronx, NY 10469

For more information about senior living options: (844) 490-3973

4.1 from 89 reviews
5 stars
62
4 stars
9
3 stars
1
2 stars
2
1 stars
15

Overall Review of Eastchester Rehabilitation And Health Care Center

Pros

  • pro The facility is very clean and welcoming.
  • pro The receptionist Donald is very helpful and pleasant.
  • pro Entrance to Eastchester Rehab is quick and easy.
  • pro The staff are great and care about the patients, treating visiting families like family.
  • pro The 5th floor nurses and aides are awesome.
  • pro The care helps residents get back to regular life.
  • pro The service is excellent and residents are very comfortable.
  • pro The staff are caring and helpful to patients.
  • pro It is the best place ever.
  • pro The facility is clean and the staff are pleasant and attentive.
  • pro The staff are friendly, knowledgeable, and easy for visitors to find their loved ones.
  • pro Eastchester Rehab is like a home away from home; staff treat residents like family.
  • pro The rehab department's PT and OT go above and beyond.
  • pro The nurses and CNAs are exceptional and very caring and attentive.
  • pro The facility is beautiful and residents appear happy.

Cons

  • pro One reviewer calls it the worst place, alleging staff disrespect, abuse toward a patient, and no investigation.
  • pro Multiple reviews report chronic understaffing and poor communication that leave residents without adequate care.
  • pro A reviewer warns families to steer clear, claiming residents may be left dirty and neglected if family cannot visit regularly.
  • pro An account alleges a resident was assaulted by staff, with blood on the floor and failing to provide timely assistance.
  • pro The facility is described as dirty and dusty, with rooms and floors left unclean after transfers.
  • pro Some reviewers describe rude, unprofessional staff who seem overwhelmed and uninterested in helping visitors.
  • pro A critic states the place is inhumane, lacking care, concern, or respect, making healing unlikely.
  • pro Several reviews accuse neglect that led to dehydration, infection, and even death, advising others not to send loved ones.

Review

Eastchester Rehabilitation and Health Care Center is best suited for seniors who need post-acute rehab and want a facility that presents a clean, welcoming environment with hands-on therapy and responsive social support. This community often shines for residents pursuing recovery goals: regained mobility, improved endurance, and reintegration into daily life under a coordinated rehab team. Families seeking a place where therapists, nurses, and aides are described as patient, skilled, and personally engaged will find Eastchester most aligned with those objectives. It is a solid fit for people who can participate in the plan of care, value regular updates from social workers, and appreciate a homey feel paired with structured therapy sessions. However, it should not be the default pick for loved ones needing long-term custodial care with high medical complexity or dementia-specific programming, where evidence-based continuity and floor-wide oversight are non-negotiable.

Those weighing alternatives should note that not all experiences at Eastchester are uniformly positive. Several reviews highlight issues that prospective families must scrutinize: concerns about staffing consistency, communication gaps, and on rare occasions reports of neglect or rude interactions. Some firsthand accounts describe floors or rooms that felt overcrowded, unmonitored, or not immediately cleaned, and a few families raise alarms about how crises were handled or communicated. Given the breadth of opinions, it is prudent to treat Eastchester as a facility with standout strengths in rehab and care teamwork but with a spectrum of experiences that can swing based on unit, shift, and administrative attention. Thorough due diligence is essential, especially for relatives who cannot visit daily.

The strongest, most reliable positives center on therapy quality, cleanliness, and caregiver warmth. The rehab department earns frequent praise for physical and occupational therapy that truly helps patients regain function, alongside nurses and CNAs who are described as attentive and compassionate. Families repeatedly commend social workers and administrators who connect with loved ones, answer questions, and participate in care planning. Cleanliness and a renewed lobby atmosphere surface as recurring themes in favorable reviews, reinforcing the impression that the facility can feel like a dignified, hotel-like environment rather than a generic medical setting. When those elements align, dedicated therapists, responsive nursing, and consistent housekeeping, the result is meaningful progress and a sense of security for families watching a loved one truly improve.

Where the scale tips toward caution, the primary counterpoint is variability in day-to-day care and communications. The facility’s merits depend significantly on floor, shift, and staff availability. When staffing feels thin or overwhelmed, families report delays, reduced attentiveness, and frustration with responsiveness. A subset of reviews details uncomfortable incidents or perceived neglect, and the occasional observer notes that certain floors have not kept pace with renovations or cleanliness expectations. These tensions underscore the reality that Eastchester operates best when leadership maintains stringent oversight, staffing ratios are healthy, and care teams are consistently aligned with families on progress and safety. For a decision-maker, recognizing that the level of care can differ by unit is as important as recognizing the overall strengths of rehab programming.

Practical due diligence can turn Eastchester into a well-maired choice for rehab-focused stays. Prospective families should request an in-person tour of the units, not just the front-of-house areas, and observe a therapy session to gauge how therapists coordinate with nursing staff. It is vital to speak with the unit director, the social worker team, and several frontline caregivers to understand daily routines, meal service, and how emergencies are managed. Inquire about current staffing levels, turnover, and any recent renovations, especially which floors have been updated and how cleaning schedules are enforced. Ask for recent incident reports and how communication with families is handled, including daily or weekly progress notes and direct lines of contact. Such steps will reveal whether the live experience matches the facility’s advertised strengths.

The bottom-line takeaway is clear. Eastchester Rehabilitation and Health Care Center can be an excellent choice for a loved one who needs structured, goal-oriented rehab, provided that there is active family involvement and rigorous verification of current conditions. For families prioritizing a smooth, predictable experience with flawless daily care across all floors, or for residents with complex chronic medical needs or dementia requiring specialized care programs, alternatives may offer more consistent peace of mind. The facility’s reputation for warmth, comprehensive rehabilitation services, and a personal touch from administrators can translate into tangible improvements in function and well-being, when staffing, communication, and floor conditions are actively managed. In short, Eastchester is a strong contender for rehab-centered care, but prospective buyers should enter with a clear plan to verify present-day performance and to align expectations with the specific unit where their loved one will reside.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • Westchester Cty (16 miles away) Westchester Cty (16 miles away)
  • John F Kennedy International (16 miles away) John F Kennedy International (16 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Eastchester Rehabilitation And Health Care Center in Bronx, NY is a well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.

The amenities provided include a beauty salon for personal grooming, cable or satellite TV for entertainment purposes, community operated transportation for easy access to nearby locations, a computer center for residents to stay connected digitally, a dining room where delicious meals are served restaurant-style, and a fitness room to promote physical well-being. The facility is fully furnished and also provides gaming rooms, gardens, small libraries, and outdoor spaces for residents to relax and engage in recreational activities. Other amenities offered include housekeeping services, kitchenettes in individual accommodations, move-in coordination assistance, private bathrooms for convenience, telephone facilities for communication, transportation arrangements (non-medical), wellness centers for holistic care, and Wi-Fi/high-speed internet connectivity.

In terms of care services, the community ensures round-the-clock support with their 24-hour call system and supervision. Trained staff members provide assistance with activities of daily living such as bathing and dressing. They also assist with transfers to ensure the safety and comfort of the residents. The facility follows diabetes diets and provides meal preparation services. Medication management is available along with mental wellness programs to address any emotional or psychological needs of the residents. Special dietary restrictions are accommodated as per individual requirements. Transportation arrangements are made for various purposes.

Residents can enjoy engaging activities including fitness programs to stay active and healthy. Planned day trips offer opportunities for exploration and socialization. Resident-run activities allow them to take charge of their own enjoyment while scheduled daily activities ensure there is always something new happening within the community.

The Eastchester Rehabilitation And Health Care Center is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals making it easily accessible for both residents and their visitors. Overall it provides an inclusive environment where senior citizens can receive care, enjoy various amenities, and actively participate in a vibrant community.

Nearby Places of Interest

Theaters

  • AMC Bay Plaza Cinema 13 (0.9 miles)
  • Alamo Drafthouse Yonkers (8.1 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (3 miles)
  • Rite Aid (3.3 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (5.7 miles)
  • Value Drugs Eastchester (6.1 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Last Stop Bar & Grill (2.6 miles)
  • McDonald's (6.5 miles)
  • Kura Revolving Sushi Bar (6.6 miles)
  • Harlem Kebab Grill (6.7 miles)
  • The River Palm Terrace (6.8 miles)
  • Serafina (7.5 miles)

Transportation

  • MTA Subway - Parkchester (2.4 miles)
  • MTA Fordham Metro-North Station (2.5 miles)
  • MTA Subway - Fordham Rd (2.9 miles)
  • Metro North - Mt Vernon East Train Station (3.3 miles)
  • Pelham Station (3.6 miles)
  • MTA Subway - Inwood/207th St (4 miles)
  • MTA Subway - Dyckman St (4.3 miles)

Hospitals

  • St Barnabas Hospital (2.7 miles)
  • Bronx VA Medical Center (3.3 miles)
  • NewYork-Presbyterian Allen Hospital (3.7 miles)
  • Montefiore New Rochelle Hospital (4.4 miles)
  • Russ Berrie Medical Science Pavilion (5.3 miles)
  • Milstein Hospital Building (5.5 miles)
  • Manhattan Psychiatric Center (7 miles)

Parks

  • Inwood Hill Park (4.1 miles)
  • Riverdale Park (4.3 miles)
  • J. Hood Wright Park (5.3 miles)
  • St Nicholas Park (6.2 miles)
  • Manor Park (6.3 miles)
  • Randall's Island Park (6.4 miles)
  • Memorial Park (6.5 miles)

Places of Worship

  • The Riverdale Minyan (4.1 miles)

Cafes

  • Cafe Zeppieri (4.4 miles)
  • Starbucks (7.4 miles)
  • Kuppi Coffee Company (7.7 miles)
  • Starbucks (8 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.3 miles)

Physicians

  • Morgan Stanley Children's Hospital (5.5 miles)
  • Park Medical Group PA (7.6 miles)

Frequently Asked Questions

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