Amber Court of Pelham Gardens

Pros

• The place has good rooms, great views, and is located in a very good area.
• The food was really good during the visit.
• Staff members were seen celebrating a resident's birthday, creating a special moment for them.
• Some family members enjoyed their visit and found it appealing.
• Overall cleanliness and conditions of the facility were positively noted by some visitors.

Cons

• The facility fails to pay attention to residents' medical needs, leading to serious concerns about their care.
• There were horror stories emerging from the facility during the pandemic, with no doctors available for residents.
• The overall quality of life for residents is considered unacceptable and unsanitary.
• Some staff members are perceived as rude and uneducated, contributing to a negative atmosphere.
• A resident’s room was found to be excessively dirty and dusty, posing health risks for those with respiratory conditions.
• The food provided for residents is described as horrible, warranting a surprise health department inspection.
• Residents’ laundry often returns with bleach stains, indicating poor service standards.
• There are claims of theft occurring within the facility, suggesting a lack of security and oversight.
• Promised activities and trips appear to be nonexistent, raising doubts about the genuine care offered by the facility.
• Overall dissatisfaction leads family members to regret choosing this place for their loved ones.

Review

The reviews for Amber Court paint a deeply concerning picture of the facility, highlighting a troubling mix of experiences from family members and visitors alike. Numerous accounts reveal a stark contrast between perceived cleanliness and care, with many voices elevated in distress about the medical attention and overall quality of life for residents. The sentiment expressed overwhelmingly suggests that Amber Court has significant deficiencies in its operational standards, particularly alarming given the heightened expectations for elderly care facilities during challenging times, such as the COVID-19 pandemic.

One of the most severe criticisms addresses the lack of adequate medical attention delivered to residents. Several reviewers recounted horror stories from during the pandemic, emphasizing that at times there seemed to be little to no oversight or presence from medical professionals—an alarming situation for vulnerable individuals requiring constant care. The lack of responsiveness to medical needs is echoed by family members who describe their loved ones’ conditions being exacerbated by what they perceive as neglectful practices within the facility. This apparent disregard raises serious concerns not only about immediate health implications but also about long-term ramifications for residents' well-being.

A common theme among reviewers is the unsanitary living conditions reported within Amber Court. One reviewer stated that dust accumulations were so severe they could literally write their name in dust on surfaces; this is particularly troublesome considering that some residents, like those suffering from chronic obstructive pulmonary disease (COPD) and asthma, should not be exposed to such an environment. Complaints regarding dirty rooms and unkempt common areas resonate throughout multiple reviews, contributing to an overall impression of neglect that casts doubt on the facility’s commitment to maintaining a healthy living space for its elderly population.

In contrast to these negative experiences, there are isolated positive remarks about certain staff members who exhibit friendliness and caring attitudes towards residents. However, these sentiments are often overshadowed by allegations of untrustworthy staff behavior and poor training levels among personnel tasked with providing essential services to residents. The mixed experiences suggest a systemic issue within staffing practices at Amber Court; while some employees may genuinely care for their residents, others appear ill-equipped or unwilling to meet basic caregiving standards.

Food quality has emerged as another significant point of frustration among reviewers. Family members express dismay over subpar meals served at Amber Court and lament having to supplement their loved ones’ diets with home-cooked meals due to dissatisfaction with what is provided by the facility's kitchen. Concerns about inadequate nutrition combined with claims surrounding poor hygiene practices exacerbate fears related to resident health outcomes—a critical issue when attempting to ensure that seniors receive proper nourishment in order to maintain both physical health and cognitive function.

Alongside concerns over nutrition and hygiene, issues relating to safety have been raised frequently in reviews suggesting theft from residents within Amber Court. With individuals suffering from Alzheimer's disease or dementia having limited control over their finances while residing there, worries mount regarding exploitation by staff rather than fellow residents—a deeply troubling accusation for any care facility purporting to prioritize resident safety and dignity above all else.

Despite occasional positive comments regarding certain amenities like good views or celebratory activities held for residents—praise primarily derived from singular visits—the overarching narrative surrounding Amber Court remains one fraught with disappointment and cautionary tales. For families considering placement options for their elderly relatives, these reviews collectively paint a portrait laden with warning signs outlining serious deficiencies across numerous domains fundamental to high-quality eldercare: medical oversight, cleanliness standards, nutritional adequacy, staff conduct/training efficacy—all vital components necessary not only for fostering safe environments but thriving communities where older adults can lead dignified lives well into their later years.

This section of the Bronx, New York offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple pharmacies located within a few miles, easy access to hospitals such as St Barnabas Hospital and NewYork-Presbyterian Allen Hospital, and a selection of cafes and restaurants for dining options, residents will have all their essential needs met. The proximity to parks like Inwood Hill Park and Riverdale Park also provides opportunities for outdoor activities and relaxation. Additionally, the availability of public transportation options such as the MTA Subway and Metro-North stations ensures easy travel around the city. Overall, this area presents a diverse range of resources that make it an attractive choice for seniors seeking a vibrant community with accessible amenities.

Theaters

• AMC Bay Plaza Cinema 13 (0.6 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.6 miles)
• Rite Aid (3.9 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (5.3 miles)
• CVS Pharmacy (5.8 miles)

Restaurants

• McDonald's (1.8 miles)
• Last Stop Bar & Grill (3.1 miles)
• Harlem Kebab Grill (6.9 miles)
• McDonald's (6.9 miles)
• Kura Revolving Sushi Bar (7 miles)
• The River Palm Terrace (7.2 miles)
• Taco Bell (7.4 miles)

Transportation

• MTA Subway - Parkchester (2.4 miles)
• MTA Fordham Metro-North Station (3 miles)
• MTA Subway - Fordham Rd (3.3 miles)
• Metro North - Mt Vernon East Train Station (3.6 miles)
• Pelham Station (3.8 miles)
• MTA Subway - Inwood/207th St (4.5 miles)
• MTA Subway - Dyckman St (4.8 miles)

Hospitals

• St Barnabas Hospital (3 miles)
• Bronx VA Medical Center (3.8 miles)
• NewYork-Presbyterian Allen Hospital (4.2 miles)
• Montefiore New Rochelle Hospital (4.4 miles)
• Russ Berrie Medical Science Pavilion (5.7 miles)
• Milstein Hospital Building (5.9 miles)
• Manhattan Psychiatric Center (7 miles)

Cafes

• Cafe Zeppieri (4.3 miles)
• Starbucks (7.4 miles)
• Starbucks (7.7 miles)
• Kuppi Coffee Company (8 miles)

Parks

• Inwood Hill Park (4.6 miles)
• Riverdale Park (4.9 miles)
• J. Hood Wright Park (5.7 miles)
• Manor Park (6.1 miles)
• Randall's Island Park (6.4 miles)
• St Nicholas Park (6.5 miles)
• Memorial Park (6.5 miles)

Places of Worship

• The Riverdale Minyan (4.7 miles)

Physicians

• Morgan Stanley Children's Hospital (5.8 miles)
• North Shore Gastroenterology Associates PC (7.7 miles)
• Park Medical Group PA (8.2 miles)