Kings Harbor Multicare Center
Save2000 East Gunhill Road, Bronx, NY 10469
For more information about senior living options: (844) 490-3973
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Kings Harbor Multicare Center emerges in many voices as a facility with a broad footprint of care across its floors and wings, delivering robust rehabilitation and nursing services that families consistently say can be life-changing. Across 4 East and 4 West, as well as other units such as 5 East and the Pavilion, the stories form a mosaic of deeply positive experiences, punctuated by a few difficult moments that have stood out for those involved. The common threads are commitment, compassion, and a resilient focus on helping residents regain independence and return home whenever possible.
One family's account of care for their father on the 4 East unit paints a powerful portrait of effectiveness and responsiveness. They describe daytime staff as a pleasure and highlight what they experienced in the 3-11 pm shift - caregivers who were attentive, friendly, and professional. The team included nurses, certified nursing assistants, physical therapy staff, a social worker, a case planner, security, and the front desk, all of whom were praised for their perseverance, communication, and dedication. By the time of discharge, the father walked on his own with a cane, a milestone the family credits to the collaborative, goal-oriented approach of the entire unit. Admin staff were noted for timely return calls and keeping family members informed, reinforcing a sense of trust and partnership in the rehabilitation journey.
However, not every corner of the campus produced uniformly glowing feedback. A separate review segment describes a markedly different experience on the Pavilion's 5 East, where the reviewer felt a nurse's mistreatment of their mother. The family stated they brought the concern to staff and did not see action taken in response, which understandably tainted their overall impression and contributed to a lower rating. This contrast underscores how patient and family perceptions can diverge across units within the same campus, even when many other units are lauded for their warmth and effectiveness.
On other floors, the sentiments skew overwhelmingly positive and specific about standout people. On 2 East, the reviewer highlights "a lot of passionate people," with Rose, Beverly, and Brian singled out as marvelous collaborators in care for a family member. The 4 East desk is also singled out for kindness and dedication, with Ms. Dinnall noted as an especially patient and helpful presence. In addition, a broader sense of care is reflected in comments about the facility's growth - new subacute floors and a modern environment - that many families believe enhances the quality of rehabilitation and daily life for residents.
Several testimonials cultivate a broad and cohesive portrait of Kings Harbor as a five-star rehab destination in the Bronx. A reviewer explicitly positions Kings Harbor as "the best nursing home in the Bronx," praising the staff across roles - from security to nurses, therapy teams, and social workers - for going above and beyond. The appeal is reinforced by mentions of specific staff who consistently earn praise: Jennifer Smith as someone who "goes above and beyond," Kiva for compassionate care, and Rose again for outstanding nursing. The rehabilitation and therapy teams - physical therapy, occupational therapy, and speech therapy - are repeatedly described as remarkable, with therapists and aides helping residents regain strength, confidence, and mobility.
The warmth of the facility is repeatedly tied to the day-to-day atmosphere created by staff who manage routines with diligence and care. Individuals on 4 West, for example, express gratitude to specific caregivers for keeping rooms clean and delivering attentive care, while others on 5 West acknowledge dependable night nurses and managers who remain available and supportive. The consistent themes include attentiveness, cleanliness, and a patient-centered approach, with staff members such as Ms. Fields on 5W and a manager named Datu highlighted for their responsiveness and positive energy.
A particularly moving throughline in the reviews centers on the 4th Floor, where families describe an exemplary level of care over months. In a lengthy dedication, the reviewer details the care of a mother, listing numerous staff by name and describing how every member contributed to a comprehensive caregiving experience. The nursing leadership - Nurse Manager Babbs, Nurse Manager Rose Mason, and Nurse Figueroa - was praised for compassionate oversight, while Zenray was noted for coordinating morning routines with reliability. The caregiver team also includes attention to the patient's living environment, with Ms. Keva maintaining a clean and comfortable room, and Ms. Ruth Fong and Erica ensuring comfort and essential needs were met. The rehabilitation specialists, Andre and Brian, motivated ongoing therapy engagement, and Ms. Joan, the activities manager, consistently integrated the patient into meaningful events. The overarching sentiment is gratitude for a culture of care that respects both residents and their families, and a sense that the 4th Floor stands out for its sustained commitment to residents' wellbeing.
Across these many voices, a common conviction winds through: Kings Harbor is a place where dedicated staff and comprehensive rehab programs can translate into tangible improvements in mobility, independence, and daily comfort. Families frequently highlight the importance of timely medication administration, hot and well-prepared meals, and dependable housekeeping as foundational elements of quality care. They also emphasize the importance of clear communication, with staff who listen, explain, and involve family members in planning and daily routines.
In sum, the reviews collectively sketch a facility with a strong core of patient-centered care and a broad, capable team that spans nursing, therapy, social work, and operations. While the Pavilion's 5 East experience and certain isolated concerns - such as a reported mice issue and an individual instance of mistreatment - illustrate that no care environment is perfect, the prevailing narrative is one of hope, gratitude, and trust in the staff who strive to restore health and mobility, care for dignity, and support families through challenging times. The stories of patients regaining walking ability, families feeling heard and respected, and staff who "go above and beyond" create a portrait of Kings Harbor as a place where compassionate, professional care can make a meaningful difference in people's lives.
Kings Harbor Multicare Center in Bronx, NY is an assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers a variety of amenities to enhance the quality of life for its residents. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for keeping up with technology, and a gaming room for leisure activities. Residents can also enjoy the outdoor space and garden, as well as access to Wi-Fi and high-speed internet.
Care services at Kings Harbor Multicare Center are available 24/7 to ensure that residents receive assistance whenever needed. The community provides activities of daily living assistance such as bathing and dressing, as well as assistance with transfers. Medication management is also offered to help residents keep track of their medications. A mental wellness program is in place to support the emotional well-being of residents.
Dining at Kings Harbor Multicare Center is tailored to accommodate special dietary restrictions, ensuring that all residents are provided with meals that meet their specific needs. The community also offers transportation arrangements for non-medical purposes or doctor's appointments to ensure that residents can easily travel when needed.
In terms of activities, the community offers concierge services to assist with planning and organizing various activities. Fitness programs are available to promote physical health and well-being among residents. Planned day trips and resident-run activities provide opportunities for social engagement and entertainment. Additionally, there are scheduled daily activities that cater to different interests.
The staff at Kings Harbor Multicare Center can communicate fluently in various languages including English, Farsi, French, German, Hebrew, Hindi, Italian, Korean, Mandarin, Russian, Spanish, and Tagalog. This ensures effective communication between staff and residents who may have different language preferences.
The location of Kings Harbor Multicare Center is convenient with cafes, parks, pharmacies, restaurants nearby along with places of worship and theaters within close proximity. This allows residents to easily access various amenities and services in the surrounding area. Additionally, there are hospitals nearby, providing easy access to healthcare facilities if needed.
Overall, Kings Harbor Multicare Center offers a comprehensive range of amenities and care services in a convenient location, ensuring that residents can enjoy a comfortable and fulfilling assisted living experience.
Kings Harbor Multicare Center is located at 2000 East Gunhill Road, Bronx, NY 10469 in Bronx County, New York
Kings Harbor Multicare Center on seniors.fyi includes 14 photos including images showing building, healthcare, urban, windows, exterior, architecture, lighting, wheelchair, and more.
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