Kings Harbor Multicare Center

Pros

• The staff on the 2nd Floor of the Ely Building is noted for their warmth, compassion, and professionalism, creating a true home-like environment.
• Exceptional employees such as Sabina, Chris, Chinaiya, Jamie, and Mrs. Graham go the extra mile to care for residents and often take on additional responsibilities beyond their schedules.
• The community offers various activities for residents, contributing to a vibrant living environment.
• Many reviewers appreciate the attentiveness of the staff, who know their patients well and maintain communication about each resident's care.
• The food provided is described by some as well-balanced and appealing in portion size.
• The facility has special arrangements that allow family members to stay connected with loved ones through shared rooms or roommate placements.
• Positive interactions during weekly meetings indicate a commitment to maintaining open lines of communication with families regarding patient care.

Cons

• The staff at Kings Harbor Multicare Center does not provide adequate assistance with food and hydration, leading to severe dehydration and weight loss in residents.
• Communication is poor, as phone calls often go unanswered, leaving families frustrated and concerned about their loved ones' well-being.
• Many residents are left unattended for long periods, which contributes to feelings of isolation and neglect.
• Some patients have reported being overmedicated or receiving incorrect dosages, raising serious concerns about the competence of the nursing staff.
• The facility lacks stimulating activities, making it feel sterile and uninviting, which can negatively impact the emotional well-being of residents.
• Families have expressed dissatisfaction with how some staff members treat residents who are able to communicate their needs, feeling that their loved ones are viewed as problems rather than patients.
• There are complaints about the quality of food served, with some residents finding it horrible and unappealing.
• Residents have experienced a decline in health shortly after admission, leading families to question the care provided during their stay.

Review

The Kings Harbor Multicare Center in the Bronx, New York, elicits a wide range of emotions and experiences from families entrusting their loved ones to its care. While some caregivers commend specific staff members for their compassion and dedication, many others paint a starkly different picture, describing horrendous treatment and inadequate care. The testimonials reflect an environment that is both nurturing for some residents and neglectful for others?a situation that has left numerous families grappling with heart-wrenching decisions regarding the well-being of their loved ones.

One review highlights the exceptional quality of care offered by several staff members on the second floor of the Ely Building. This family member expresses immense gratitude towards Sabina, Chris, Chinaiya, Jamie, Mrs. Graham, and others who serve as pillars of support in what can be a challenging nursing home experience. They note that these dedicated professionals often go beyond their assigned tasks to ensure not only the comfort of their charges but also provide assistance to fellow residents with apparent dedication and empathy. Their commitment shines through as they work tirelessly?often enduring double shifts amid difficult working conditions?to create a warm atmosphere for those living with dementia.

In sharp contrast are reviews detailing distressing experiences that raise serious concerns about patient care at Kings Harbor. Many family members lament inadequate food service and hydration practices within the facility. Vivid accounts describe how patients were left unattended for extended periods or did not receive enough nutritional support?leading some individuals to become severely dehydrated or lose significant weight during their brief stays. One reviewer explicitly states that they had pointed out concerns regarding difficulties two family members faced eating but felt ignored by staff until it was too late.

Numerous reviewers express apprehension about lack of communication and oversight within Kings Harbor's operations. Reports indicate difficulty reaching staff via telephone when trying to inquire about a loved one?s condition?even during critical moments when information was urgently needed post-hospitalization or following medical complications. Calls went unanswered, leaving families feeling anxious and helpless while seeking updates about those they hold dear.

Several critical voices echo complaints regarding professional competence among nursing aides and medication administration practices at Kings Harbor. Allegations arise concerning over-medication leading to physical suffering?a situation further compounded by claims that no doctors are present within the facility to address such concerns effectively when they arise. These testimonies reveal systemic issues where negligence could lead to dangerous outcomes for vulnerable populations already dealing with complex health conditions like dementia or heart failure.

Perhaps most concerning is a recurring theme regarding emotional well-being among residents at Kings Harbor; there are narratives painted depicting an emotionally sterile environment devoid of joy or meaningful engagement opportunities for residents. Some relatives report seeing their loved ones? spirits diminish significantly after just brief periods in the home; descriptions abound recounting feelings of depression prominently featured among patients who feel isolated rather than cared for in an uplifting manner reminiscent of true home life.

Overall, Kings Harbor Multicare Center presents as a place fraught with discrepancies between individual experiences that range from exemplary caregiving in pockets to alarming instances illustrating neglect and mismanagement on broader scales?all contributing substantially to elevated stress levels for both residents and their families alike navigating these turbulent circumstances surrounding elder care services amidst evolving demands across healthcare settings today.

Theaters

• AMC Bay Plaza Cinema 13 (0.5 miles)
• Alamo Drafthouse Yonkers (8.4 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.4 miles)
• Rite Aid (4.1 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (5.3 miles)
• CVS Pharmacy (5.8 miles)

Restaurants

• McDonald's (1.7 miles)
• Last Stop Bar & Grill (3.1 miles)
• Harlem Kebab Grill (7.1 miles)
• McDonald's (7.1 miles)
• Kura Revolving Sushi Bar (7.2 miles)
• The River Palm Terrace (7.3 miles)
• Taco Bell (7.4 miles)

Transportation

• MTA Subway - Parkchester (2.5 miles)
• MTA Fordham Metro-North Station (3.2 miles)
• MTA Subway - Fordham Rd (3.5 miles)
• Metro North - Mt Vernon East Train Station (3.6 miles)
• Pelham Station (3.7 miles)
• MTA Subway - Inwood/207th St (4.7 miles)
• MTA Subway - Dyckman St (5 miles)

Hospitals

• St Barnabas Hospital (3.2 miles)
• Bronx VA Medical Center (4 miles)
• Montefiore New Rochelle Hospital (4.3 miles)
• NewYork-Presbyterian Allen Hospital (4.4 miles)
• Russ Berrie Medical Science Pavilion (5.9 miles)
• Milstein Hospital Building (6 miles)
• Manhattan Psychiatric Center (7.2 miles)

Cafes

• Cafe Zeppieri (4.1 miles)
• Starbucks (7.2 miles)
• Starbucks (7.6 miles)
• Kuppi Coffee Company (8.2 miles)
• Starbucks (8.4 miles)

Parks

• Inwood Hill Park (4.8 miles)
• Riverdale Park (5.1 miles)
• J. Hood Wright Park (5.9 miles)
• Manor Park (6 miles)
• Memorial Park (6.4 miles)
• Randall's Island Park (6.6 miles)
• St Nicholas Park (6.6 miles)

Places of Worship

• The Riverdale Minyan (4.8 miles)

Physicians

• Morgan Stanley Children's Hospital (6 miles)
• North Shore Gastroenterology Associates PC (7.6 miles)
• Park Medical Group PA (8.4 miles)