East Haven Nursing & Rehabilitation Center

Pros

• The staff at the nursing home is described as very nice and amazing.
• The rehabilitation program is highly praised, with residents expressing satisfaction with the quality of care received.
• Some residents feel hopeful about their progress and are looking forward to leaving due to the beneficial rehab program.
• The activities offered at the facility seem decent, providing some level of engagement for residents.

Cons

• The nursing home provided horrible service and had fake doctors who couldn't diagnose properly.
• The resident developed bed sores due to lack of movement and inadequate dressing changes.
• The morning staff were described as cruel, leading to regret about choosing the facility for therapy.
• There was a noticeable lack of interest in providing therapy once the staff learned about the resident's age.
• A family member expressed deep regret for bringing their loved one to this nursing home, stating it wouldn't even be suitable for a pet.
• Communication and caring at the facility were reported to be insufficient, with staff merely doing their jobs without genuine concern for residents' well-being.

Review

In the realm of nursing homes and rehabilitation facilities, the experiences of residents and their families can vary dramatically. Reviews for East Haven Nursing and Rehabilitation illustrate a stark dichotomy in satisfaction levels, revealing both disheartening accounts of neglect and complaints about service, alongside more positive reflections on staff interactions and rehabilitation programs.

One particularly harrowing review highlights the exceptionally poor care provided to an elderly resident, with a family member expressing deep regret over choosing this facility for their mother. The reviewer describes their mother's experience as nothing short of horrifying; she developed bed sores due to inadequate attention to her physical needs, including insufficient movement and poor dressing changes. This negligence raises serious concerns about the standards of care at East Haven. Compounding this issue was the alleged lack of qualified medical personnel; according to the reviewer, there were “fake doctors” who failed to provide accurate diagnoses or appropriate medical interventions for their loved one. The overall treatment from morning staff was described as cruel, leading to further distress for both the patient and her family.

Another significant complaint voiced by this family was regarding therapy services—or rather, the lack thereof. The individual lamented that once staff learned of their mother’s advanced age, they seemingly lost interest in providing necessary rehabilitative support. This suggests not only a devastating attitude towards elderly patients but also raises questions about ageism in healthcare settings where older individuals may not receive adequate encouragement or motivation to participate actively in their recovery processes.

Contrasting sharply with this negative experience are glowing reviews from other residents who spoke highly of their time at East Haven Nursing and Rehabilitation. One resident praised the outstanding service provided by the staff, emphasizing the quality of rehabilitation available at the facility. Describing rehab as “amazing,” this resident expressed hope for a timely discharge thanks to effective therapeutic programming. Such testimonials underscore that while some residents may have received exemplary care, others have endured vastly different experiences marked by neglect and dissatisfaction.

However, even among those who had favorable experiences, there remains a recognition that improvements could be made within certain operational aspects of East Haven Nursing and Rehabilitation. An individual reflecting on their father's tenure at the facility noted some decent activities but indicated that overall satisfaction was lacking—primarily due to issues surrounding communication and genuine concern from caregivers. This reviewer pointed out that staff members appeared more focused on completing tasks than fostering meaningful interactions or emotional connections with residents.

The reviews collectively paint a picture of inconsistency within East Haven Nursing and Rehabilitation's services—a place where compassionate care seems possible yet is not guaranteed. The alarming contrasts between these varied experiences signal systemic challenges possibly related to staffing practices, management oversight, or training protocols that affect how caregivers interact with residents across different shifts or roles.

Ultimately, potential clients seeking nursing home care must weigh these mixed reviews carefully while considering whether East Haven is suited to meet their loved ones' specific needs. Given such polarized feedback—from extreme dissatisfaction marked by severe allegations against staff conduct to commendations praising individual employee performance—it becomes increasingly critical for families to conduct thorough research before making life-altering decisions regarding elderly care placements.

Theaters

• AMC Bay Plaza Cinema 13 (1.1 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (5.3 miles)
• CVS Pharmacy (6 miles)

Restaurants

• McDonald's (2 miles)
• Last Stop Bar & Grill (2.9 miles)
• McDonald's (6.4 miles)
• Harlem Kebab Grill (6.5 miles)
• Kura Revolving Sushi Bar (6.5 miles)
• The River Palm Terrace (6.7 miles)
• Taco Bell (7.6 miles)

Transportation

• MTA Subway - Parkchester (2.1 miles)
• MTA Fordham Metro-North Station (2.5 miles)
• MTA Subway - Fordham Rd (2.8 miles)
• Metro North - Mt Vernon East Train Station (3.6 miles)
• Pelham Station (4 miles)
• MTA Subway - Inwood/207th St (4 miles)
• MTA Subway - Dyckman St (4.3 miles)

Hospitals

• St Barnabas Hospital (2.5 miles)
• Bronx VA Medical Center (3.3 miles)
• NewYork-Presbyterian Allen Hospital (3.7 miles)
• Montefiore New Rochelle Hospital (4.7 miles)
• Russ Berrie Medical Science Pavilion (5.2 miles)
• Milstein Hospital Building (5.4 miles)
• Manhattan Psychiatric Center (6.7 miles)

Parks

• Inwood Hill Park (4.1 miles)
• Riverdale Park (4.5 miles)
• J. Hood Wright Park (5.2 miles)
• St Nicholas Park (6 miles)
• Randall's Island Park (6.1 miles)
• Marcus Garvey Park (6.5 miles)
• Manor Park (6.5 miles)

Places of Worship

• The Riverdale Minyan (4.2 miles)

Cafes

• Cafe Zeppieri (4.7 miles)
• Kuppi Coffee Company (7.5 miles)
• Starbucks (7.8 miles)
• Starbucks (7.8 miles)
• Starbucks (8.1 miles)

Physicians

• Morgan Stanley Children's Hospital (5.3 miles)
• Park Medical Group PA (7.8 miles)
• North Shore Gastroenterology Associates PC (8.2 miles)