East Haven Nursing & Rehabilitation Center in Bronx, NY

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East Haven Nursing & Rehabilitation Center in Bronx, NY

2323 Eastchester Road, Bronx, NY 10469

For more information about senior living options: (844) 490-3973

3.7 from 88 reviews
5 stars
49
4 stars
9
3 stars
3
2 stars
7
1 stars
20

Skilled Nursing Facility

Overall Review of East Haven Nursing & Rehabilitation Center

Pros

  • pro The staff took very good care of her.
  • pro The facility is nice, with Ms. Anashka and Ms. Gladys Pacheco described as amazing.
  • pro The sister received five-star service throughout rehabilitation and long-term care.
  • pro The rehab department was excellent, with Angelo and Maresel helping her get back on her feet in three weeks; CNA Ms. Manza and Frank the nurse were excellent.
  • pro The staff are amazing, with nurses, aides, receptionists, and social workers providing attentive, compassionate care.
  • pro The recreation department exceeded expectations, offering engaging programs and activities.
  • pro The facility offers a supportive and vibrant community and is highly recommendable.
  • pro The staff are courteous and respectful, and the facility is spotless.
  • pro Grandpa is thriving and smiling, making new friends, and his room is kept clean.
  • pro The staff are kind, caring, and dedicated to residents.
  • pro The facility is very clean and patients are treated with kindness and respect.
  • pro The fourth floor staff are friendly and greet visitors warmly.

Cons

  • pro The staff neglected the uncle's health due to a language barrier, and the facility would not be recommended for caring for family members.
  • pro The facility broke HIPAA laws, was filthy, and offered horrible service, with a nurse overheard joking about a patient's condition.
  • pro The place is disgusting and unsanitary, with shared spaces not properly cleaned and residents not adequately monitored.
  • pro There are no phones in the rooms and staff never answer calls, hindering communication with loved ones.
  • pro The food is horrible and the facility does not follow prescribed nutritional diets.
  • pro Sharing a room feels unsafe because other residents may enter at night and steal belongings.
  • pro The facility has roaches and rats, with rude staff and CNAs who neglect residents.
  • pro The administration and social workers are ineffective, providing inconsistent information and failing to coordinate care.
  • pro The facility is accused of neglecting residents, leading to bed sores and other harms, and is described as the worst nursing home ever.

Review

East Haven Nursing & Rehabilitation Center in the Bronx is best suited for seniors who need a strong rehabilitation track and who value an active, social on-site community. It works well for families that can stay closely involved - checking in on progress, coordinating with therapy teams, and demanding consistent communication about care plans. When rehab goals are clear and there is steady family engagement, residents can make meaningful strides and enjoy a sense of community that many facilities struggle to deliver. This facility rewards residents and their relatives who show up, ask questions, and push for timely updates on therapy, wound care, and daily routines.

Families should explicitly consider alternatives if consistently clean environments, seamless administration, and reliable social-work support are non-negotiable. Several reviews flag ongoing problems with cleanliness in certain areas, inconsistent responsiveness from social workers, and communication gaps that leave families waiting for answers. If these factors are essential for peace of mind, other Bronx options may offer more predictable housekeeping, smoother care coordination, and fewer reported lapses in basic monitoring. The decision hinges on whether rehab momentum and warmth of front-line staff can outweigh the risk of administrative friction.

The strongest pros at East Haven are real and often decisive: a large cadre of compassionate nurses and aides, a rehab department that many residents describe as excellent, and a perceptible culture of kindness on several floors. Families repeatedly highlight individual caregivers who go above and beyond, along with maintenance and environmental services personnel who keep rooms clean and pleasant. The recreation team also earns praise for engaging residents with ceramics, events, and daily activities, contributing to a vibrant atmosphere that helps people feel connected and valued during a care transition or extended stay. These strengths can translate into improved mood, better participation in therapy, and a more dignified daily experience.

On balance, however, the negatives can undermine the positives if not managed carefully. Recurrent themes include uneven cleanliness across spaces, delayed responses from some staff members, and reported lapses in basic safety and privacy - ranging from inconsistent room sanitation to concerns about who handles medical documentation and how quickly care plans are updated. A handful of reviews describe disrespectful or rushed interactions, and several families note gaps in social-work support, such as difficulty updating benefits or coordinating community services. The result is a facility with genuine strengths, yet one where day-to-day reliability varies enough to require vigilant oversight.

Operational friction shows up in tangible ways: inconsistent room-to-room experiences, variable nursing timeliness with medications, and food quality that some residents and families find unsatisfactory. Some critics point to restricted visitation logistics and limited responsiveness to religious or personal preferences, alongside worries about privacy, safeguarding, and how bedbound or cognitively challenged residents are managed. For certain guests - especially those whose loved ones rely on consistent, proactive care management - these issues are hard to overlook. The facility's ability to maintain a spotless reputation depends on steady, proactive problem solving and tighter coordination between administration, therapy, and frontline staff.

For families weighing a move here, the prudent approach is to verify floor-specific strengths, request current floor-by-floor staffing ratios, and insist on clear, written care and communication plans. Ask for concrete expectations around therapy schedules, wound-care protocols, medication delivery times, and how social workers handle benefits and discharge planning. Tour different shifts to gauge consistency, talk directly to front-desk and maintenance teams about cleanliness standards, and seek recent resident or family references who can speak to ongoing rehabilitation progress and daily life. East Haven can be a strong, rewarding choice for rehab-focused care, but it demands active, persistent family involvement to ensure the positives consistently outweigh the drawbacks.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • John F Kennedy International (16 miles away) John F Kennedy International (16 miles away)
  • Westchester Cty (16 miles away) Westchester Cty (16 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The East Haven Nursing & Rehabilitation Center in Bronx, NY is a vibrant and welcoming assisted living community that provides comprehensive care services to its residents. With a range of amenities and activities available, residents can enjoy a comfortable and engaging lifestyle.

The community offers a variety of amenities to enhance the well-being of its residents. A beauty salon is available for personal grooming needs, while cable or satellite TV ensures entertainment options are easily accessible. Community-operated transportation enables residents to explore the local area, while a computer center allows them to stay connected with loved ones. The dining room provides restaurant-style dining experiences, with special dietary restrictions accommodated. Private bathrooms offer convenience and privacy, and fully furnished accommodations ensure comfort. Other amenities include a fitness room, gaming room, garden, small library, telephone access, move-in coordination services, outdoor space for relaxation, and Wi-Fi/high-speed internet for connectivity.

Care services at East Haven are comprehensive and personalized. With 24-hour call system and supervision, residents can feel reassured that assistance is always readily available. Trained staff members provide assistance with various activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time and accurately. Special dietary restrictions are also catered to within meal preparation and service options.

Residents at East Haven have access to an array of activities designed to enhance their physical and mental wellbeing. Concierge services are available to assist with any requests or inquiries. Fitness programs provide opportunities for exercise and maintaining an active lifestyle. Planned day trips allow residents to explore new places within the surrounding area. Resident-run activities foster socialization among peers while scheduled daily activities offer diverse options for engagement.

Located in Bronx, NY, the community enjoys close proximity to several nearby amenities such as cafes, parks, pharmacies, restaurants,and places of worship – providing opportunities for outings or meeting personal needs within the local area. Additionally,the presence of nearby hospitals ensures access to medical care when needed.

Overall, the East Haven Nursing & Rehabilitation Center in Bronx,NY offers a comprehensive and well-rounded assisted living experience. With its range of amenities, personalized care services, and engaging activities, residents can enjoy a fulfilling and comfortable lifestyle in a nurturing community environment.

Nearby Places of Interest

Theaters

  • AMC Bay Plaza Cinema 13 (1.1 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Rite Aid (3.5 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (5.3 miles)
  • CVS Pharmacy (6 miles)

Restaurants

  • McDonald's (2 miles)
  • Last Stop Bar & Grill (2.9 miles)
  • McDonald's (6.4 miles)
  • Harlem Kebab Grill (6.5 miles)
  • Kura Revolving Sushi Bar (6.5 miles)
  • The River Palm Terrace (6.7 miles)
  • Taco Bell (7.6 miles)

Transportation

  • MTA Subway - Parkchester (2.1 miles)
  • MTA Fordham Metro-North Station (2.5 miles)
  • MTA Subway - Fordham Rd (2.8 miles)
  • Metro North - Mt Vernon East Train Station (3.6 miles)
  • Pelham Station (4 miles)
  • MTA Subway - Inwood/207th St (4 miles)
  • MTA Subway - Dyckman St (4.3 miles)

Hospitals

  • St Barnabas Hospital (2.5 miles)
  • Bronx VA Medical Center (3.3 miles)
  • NewYork-Presbyterian Allen Hospital (3.7 miles)
  • Montefiore New Rochelle Hospital (4.7 miles)
  • Russ Berrie Medical Science Pavilion (5.2 miles)
  • Milstein Hospital Building (5.4 miles)
  • Manhattan Psychiatric Center (6.7 miles)

Parks

  • Inwood Hill Park (4.1 miles)
  • Riverdale Park (4.5 miles)
  • J. Hood Wright Park (5.2 miles)
  • St Nicholas Park (6 miles)
  • Randall's Island Park (6.1 miles)
  • Marcus Garvey Park (6.5 miles)
  • Manor Park (6.5 miles)

Places of Worship

  • The Riverdale Minyan (4.2 miles)

Cafes

  • Cafe Zeppieri (4.7 miles)
  • Kuppi Coffee Company (7.5 miles)
  • Starbucks (7.8 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.1 miles)

Physicians

  • Morgan Stanley Children's Hospital (5.3 miles)
  • Park Medical Group PA (7.8 miles)
  • North Shore Gastroenterology Associates PC (8.2 miles)

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