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East Haven Nursing & Rehabilitation Center in Bronx, NY

East Haven Nursing & Rehabilitation Center is a nursing home community in Bronx, NY.

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East Haven Nursing & Rehabilitation Center in Bronx, NY

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2323 Eastchester Road, Bronx, NY 10469

For more information about senior living options: (866) 208-4318

3.7 from 94 reviews
5 stars
54
4 stars
9
3 stars
3
2 stars
7
1 stars
21

Overall Review of East Haven Nursing & Rehabilitation Center

common 29 reviews mention this

Staff kindness and professionalism

Residents and families repeatedly describe staff as kind, respectful, and professional.

Across the reviews, people describe nurses, aides, and other team members as accommodating, courteous, and caring, including respectful interactions with residents and support for families. Multiple reviewers also thank specific staff members by name and say care helped residents regain strength, comfort, and day-to-day engagement. A few reviews are more critical about service or responsiveness, but they still frequently reference staff members as the main point of contact for daily care and communication.

caveat 10 reviews mention this

Cleanliness is mixed

Cleanliness earns strong praise from some reviewers but serious complaints from others.

Some residents and visitors say rooms and common areas are kept clean and well maintained, with praise for tidy spaces and attentive environmental service. Others describe the facility as dirty or unsanitary, citing issues such as roaches, mold, dirty bathrooms, and unclean shared spaces. A couple of reviews connect these cleanliness concerns with broader worries about overall care quality and monitoring.

differentiator 8 reviews mention this

Rehab and therapy results vary

Rehab is a major focus in the reviews, with outcomes ranging from strong to mixed.

Several reviewers credit therapy and rehabilitation with meaningful progress, including getting someone back on their feet in a short period. Others describe problems with therapy follow-through, including gaps in speech therapy and concerns that residents are not getting enough push toward therapeutic goals. Taken together, the reviews suggest rehab support is central to the experience, but results can differ depending on the resident’s situation and what family members observe.

caveat 7 reviews mention this

Communication and social work concerns

Communication from social work and care coordination draws repeated concerns.

Some reviewers mention social workers as attentive to questions, but others describe difficulty getting updates, hearing back after outreach, or receiving consistent information. There are also complaints about administrative issues like benefits updates and documentation handling, along with worries about timely updates on care and paperwork. Several of these comments focus on follow-through and staying on the same page rather than the intent to help.

caveat 5 reviews mention this

Food quality gets strong reactions

Food quality is a recurring point of disagreement in the reviews.

A few reviewers criticize meals as poor, unappetizing, or not aligned with dietary needs they requested. Other comments mention specific issues like getting the wrong meal or food served at an unpleasant temperature. While some reviews focus more on overall care than dining, food satisfaction clearly varies across experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • John F Kennedy International (16 miles away) John F Kennedy International (16 miles away)
  • Westchester Cty (16 miles away) Westchester Cty (16 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Theaters

  • AMC Bay Plaza Cinema 13 (1.1 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Rite Aid (3.5 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (5.3 miles)
  • CVS Pharmacy (6 miles)

Restaurants

  • McDonald's (2 miles)
  • Last Stop Bar & Grill (2.9 miles)
  • McDonald's (6.4 miles)
  • Harlem Kebab Grill (6.5 miles)
  • Kura Revolving Sushi Bar (6.5 miles)
  • The River Palm Terrace (6.7 miles)
  • Taco Bell (7.6 miles)

Transportation

  • MTA Subway - Parkchester (2.1 miles)
  • MTA Fordham Metro-North Station (2.5 miles)
  • MTA Subway - Fordham Rd (2.8 miles)
  • Metro North - Mt Vernon East Train Station (3.6 miles)
  • Pelham Station (4 miles)
  • MTA Subway - Inwood/207th St (4 miles)
  • MTA Subway - Dyckman St (4.3 miles)

Hospitals

  • St Barnabas Hospital (2.5 miles)
  • Bronx VA Medical Center (3.3 miles)
  • NewYork-Presbyterian Allen Hospital (3.7 miles)
  • Montefiore New Rochelle Hospital (4.7 miles)
  • Russ Berrie Medical Science Pavilion (5.2 miles)
  • Milstein Hospital Building (5.4 miles)
  • Manhattan Psychiatric Center (6.7 miles)

Parks

  • Inwood Hill Park (4.1 miles)
  • Riverdale Park (4.5 miles)
  • J. Hood Wright Park (5.2 miles)
  • St Nicholas Park (6 miles)
  • Randall's Island Park (6.1 miles)
  • Marcus Garvey Park (6.5 miles)
  • Manor Park (6.5 miles)

Places of Worship

  • The Riverdale Minyan (4.2 miles)

Cafes

  • Cafe Zeppieri (4.7 miles)
  • Kuppi Coffee Company (7.5 miles)
  • Starbucks (7.8 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.1 miles)

Physicians

  • Morgan Stanley Children's Hospital (5.3 miles)
  • Park Medical Group PA (7.8 miles)
  • North Shore Gastroenterology Associates PC (8.2 miles)

Frequently Asked Questions

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