Ozanam Hall Nursing Home of Queens

Pros

• The loved one is happy and enjoying their stay at Ozanam Hall, appreciating the overall experience.
• The therapy services provided are exceptional, with residents receiving ample support and rehabilitation.
• The facility is consistently described as clean and inviting, contributing to a positive atmosphere.
• Staff members are friendly, caring, and attentive, making efforts to communicate effectively with families.
• Residents have expressed satisfaction with their meals and dietitian support, indicating that dining experiences are going well.
• The recreational therapists are praised for their amazing work in engaging residents in activities.
• The communication from staff is noted to be excellent, providing families with timely updates about their loved ones’ care.
• Overall, there is a sense of appreciation for the dedication of the staff at Ozanam Hall and their commitment to resident well-being.

Cons

• The staff could improve and there is not enough staff, leading to minor requests being unmet.
• There were delays in response times when assistance was needed, which caused frustration for residents.
• A resident felt isolated on the dementia floor, describing it as feeling like a “graveyard” due to the lack of communication among patients.
• The social worker did not seem receptive to feedback during room changes, causing dissatisfaction with the process.
• One loved one had a very negative experience, stating that help was consistently delayed and care was inadequate during moments of pain.
• The food quality received criticism for being overly starchy, lacking vegetables, and being excessively salted or over-seasoned.
• There were reports of some confusion regarding medication upon transfer to the facility.

Review

Ozanam Hall has garnered a strong reputation among families and residents alike, with many expressing satisfaction regarding the overall quality of care provided. Reviews indicate that the facility creates a warm and inviting atmosphere, allowing loved ones to feel comfortable during their stay. Many family members have reported positive interactions with staff members, highlighting their dedication and helpfulness. This has contributed to a sense of community and reassurance for families who entrust the care of their loved ones to Ozanam Hall.

One standout aspect of Ozanam Hall is the rehabilitation services offered within the facility. Families have noted that therapy sessions are frequent—often occurring six days a week—which has resulted in significant improvements in mobility and overall well-being for residents. In particular, several reviews mentioned how therapy helped residents regain mobility after medical setbacks. The commitment of therapists to individual progress was evident as families reported seeing firsthand the positive outcomes from rehab efforts, making this service a highlight of the overall experience.

Communication among staff at Ozanam Hall has been recognized as another strength throughout various reviews. Families appreciated being kept informed about their loved ones’ conditions and treatment plans, with some noting that staff would readily answer questions or provide updates when requested. The involvement of specialized personnel such as dietitians also demonstrates an effort on the part of Ozanam Hall to ensure residents’ nutritional needs are met alongside other health considerations. Positive feedback points towards effective communication not only between staff and families but also among caregivers themselves.

However, despite the many commendable aspects of Ozanam Hall, there were concerns raised about staffing levels within the facility. Some reviews indicated that while most staff members were caring and attentive, there might be insufficient numbers to meet all resident needs promptly. Instances were cited where residents experienced delays in receiving assistance due to high demand on available staff resources — particularly during mealtimes or when urgent help was required. This concern reflects an area where improvements could be made to enhance responsive care further.

Cleanliness at Ozanam Hall received consistent praise across reviews, with multiple individuals remarking upon the facility's commitment to maintaining sanitary conditions throughout its premises. Residents felt secure knowing they inhabited a clean environment which included well-kept common areas as well as personal living spaces. Immaculate cleaning practices contributed positively to family satisfaction levels; however, they urged management not to lose focus on cleanliness amidst heavier workloads stemming from understaffing issues.

Dining experiences varied among families with some expressing gratitude for meal timeliness while others voiced concerns regarding food quality and variety. While some reviewers found meals satisfactory or even enjoyable, critiques pointed out repetitive starch-heavy options lacking sufficient vegetables or healthier alternatives; discontent regarding excessive seasoning also surfaced in conversations about dietary offerings. Although many acknowledged progress over previous years compared to earlier visits, ongoing commentary suggests areas for culinary improvement remain crucial for enhancing dining satisfaction at Ozanam Hall.

In conclusion, Ozanam Hall stands out in providing a generally supportive environment enriched by robust rehabilitation services and attentive communication strategies between staff members and families alike. Yet challenges concerning staffing levels and certain aspects of food offerings highlight just how vital continuous feedback channels are for improving resident experiences over time—ultimately ensuring each individual receives personalized care tailored both physically through rehabilitation programs—as well as emotionally within a nurturing caregiving landscape supported by open dialogue amongst caregivers involved in every step along their journey toward recovery or comfort during this chapter of life.

This part of Queens, New York, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies nearby, easy access to transportation options including subway and train stations, and proximity to hospitals and physicians' offices, residents can enjoy peace of mind knowing that medical services are readily available. Additionally, there are various dining options such as familiar fast-food chains like McDonald's and Taco Bell as well as more upscale options like Toku Modern Asian and Hendrick's Tavern for those seeking a special dining experience. Parks such as Cunningham Park and Flushing Meadows Corona Park offer opportunities for outdoor recreation, while cafes like Starbucks provide inviting spaces for socializing or enjoying a coffee break. Places of worship like St Luke's Episcopal Church and Community Church of East Williston cater to spiritual needs in the community. Overall, this area provides a well-rounded environment for senior living with convenient amenities and services within close proximity.

Restaurants

• McDonald's (0.2 miles)
• Taco Bell (0.6 miles)
• Burger King (1.2 miles)
• White Castle (4.3 miles)
• Toku Modern Asian (6.3 miles)
• Hendrick's Tavern (7.5 miles)
• Ikraveit Foods (7.6 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Queens Crossing (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)

Theaters

• AMC Fresh Meadows 7 (1.2 miles)
• AMC Bay Plaza Cinema 13 (7.8 miles)

Parks

• Cunningham Park (2 miles)
• Alley Pond Park (2.1 miles)
• Flushing Meadows Corona Park (3.4 miles)
• Allenwood Park (4 miles)
• Forest Park (5.1 miles)
• Astoria Park (7.7 miles)
• Randall's Island Park (7.8 miles)

Transportation

• LIRR - Little Neck Station (2.4 miles)
• LIRR - Mets-Willets Point Station (3.3 miles)
• MTA - Mets-Willets Point Subway Station (3.3 miles)
• MTA Subway - Briarwood (4 miles)
• Forest Hills – 71st Avenue (4.2 miles)
• Terminal D (4.2 miles)
• MTA - Sutphin Boulevard Subway Station (4.3 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (5 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (3.9 miles)
• St Francis Hospital (6.7 miles)
• Winthrop University Hospital New Life Center (7.4 miles)
• Winthrop University Hospital (7.4 miles)
• Manhattan Psychiatric Center (8 miles)

Physicians

• North Shore Gastroenterology Associates PC (4.4 miles)
• 2 Pro Health Plaza (4.7 miles)
• Winthrop Professional Building (7.5 miles)

Places of Worship

• St Luke's Episcopal Church (4.5 miles)
• Community Church of East Williston (7.6 miles)