Ozanam Hall Nursing Home of Queens
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42-41 201 St., Queens, NY 11361
For more information about senior living options: (844) 490-3973
Victoria is kind and caring and always available, going out of her way to help residents. Chang Taek Jeong is caring, patient and hardworking, and residents feel at ease under his care. Esther Allen's positivity and smiling face make the second floor feel warm and welcoming. Kelvin and Zaildar, along with every nurse and CNA, are kind, understanding, and caring. Sister Maureen brings warmth during pet therapy, making the facility feel like home. Chaitanya Bathla is a wonderful physical therapist - patient, caring and professional. The IT Department, especially Charles Steffen, is terrific and a compassionate advocate for the residents.
The staff ignored the patient asking for the time, showing they did not care. The staff did not care that the patient needed to use the bathroom. The staff stood around at the desk talking and did absolutely nothing for anybody. The care was described as disgusting and the staff were rude. The facility was understaffed, old, outdated, and depressing, with aides who were rude. Residents were left in pain waiting for their medication and sometimes fell because help wasn't provided. Patients were left in soiled diapers or clothes for hours. The food was disgusting and often served cold. Calls and emails to the administration or social workers were ignored or unanswered. Weekend staff were rude and ignored questions or requests.Ozanam Hall Nursing Home of Queens is best suited for families seeking a faith-infused, caregiver-driven skilled nursing and rehab environment where therapy teams deliver tangible progress and the Carmelite Sisters' presence provides a steady, comforting rhythm to daily life. The community excels for residents who benefit from a structured rehabilitation track, consistent therapy engagement, and a milieu that blends practical care with spiritual support. The building may show its age, but public areas are clean, the campus feels homelike, and opportunities such as pet therapy, gardens, and Mass offerings give a sense of continuity and dignity. When the priority is steady communication with social workers and therapists and a culture that emphasizes respectful, compassionate care, this facility stands out as a viable option.
Those considering alternatives should note that absolute reliability and modern infrastructure are not universal strengths here. If daily staffing consistency and flawless, immediate responses are non-negotiable, other facilities with newer facilities and more uniform staffing patterns may be a better fit. Families should be cautious if the loved one requires frequent bathroom assistance, near-constant monitoring, or meticulous medication management without risk of gaps. Multiple reviews point to perceived understaffing, weekend lull in attentiveness, and occasional discharge missteps, all of which can magnify stress for families during transitions. For those seeking a hospital-like cadence of service, or who desire a more streamlined admissions and coordination process, exploring other options is prudent - even as the Sisters' warmth and the rehab program remain appealing.
On balance, the strongest positives are the hands-on rehab and the people who support it. Social workers like Victoria are repeatedly praised for their availability, follow-through, and genuine care. Therapists - Chaitanya Bathla among them - are described as professional, patient, and capable of driving meaningful gains, with physical and occupational therapy frequently cited as a core strength. Nursing staff on some floors are reliable and attentive when moments permit, and the facility's cleanliness, along with pet therapy and a welcoming atmosphere, contributes to a humane, home-like experience. The Catholic orientation, including Mass, spiritual visits from Sisters, and a culture of respect, adds a level of reassurance for families who want more than clinical care alone. For residents in rehab, this combination of skilled therapy and supportive staff often translates to measurable improvements.
Yet the drawbacks deserve serious attention. Persistent themes center on understaffing and uneven responsiveness across floors, with some aides perceived as rushed or inattentive and nurses difficult to reach during crucial moments. Communication gaps between departments and delays in returning calls or in the coordination of medications and chart updates appear repeatedly. The building's older infrastructure can show wear in rooms and bathrooms, and some families report food quality as variable. Discharge planning and home-health coordination are cited as frequently fraught, leaving families feeling unsettled during a vulnerable transition. These issues do not cancel out the care delivered on better days, but they do establish a real risk profile for families who need predictability and seamless daily operation.
To navigate effectively, proactive engagement is essential. Prospective families should press for floor-specific nurse assignments to minimize cross-team confusion and request a direct line of communication with the rehab social worker. Verifying the medication reconciliation process before hospital-to-facility transfer can prevent confusion later, and bringing a detailed, nonnegotiable care plan - bathroom assistance requirements, feeding schedules, and personal routines - helps anchors choices. Regular, scheduled check-ins with the primary care team, plus early tours of the rehab floor to observe therapy in action, can illuminate the daily dynamics. Asking about dietary preferences and modifications, and speaking candidly with multiple current families about floor culture, rounds out the due diligence needed in this setting.
In the final assessment, Ozanam Hall offers meaningful value for families who are prepared to engage closely with care teams, who prize robust rehab outcomes, spiritual support, and a warm, community-oriented environment. The facility does carry a real caveat: reliability can fluctuate, and miscommunications or staffing gaps can complicate care on challenging days. For families seeking a consistently seamless, modern, nurse-led experience, it may be wise to explore alternatives. For those willing to partner actively with staff - leveraging celebrated social workers, dedicated therapists, and the Sisters - the potential for genuine progress and a comforting sense of "home" during a difficult transition is real. The decision hinges on balancing rehab goals, daily oversight, and tolerance for an imperfect yet heartfelt care ecosystem.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
LaGuardia (5 miles away) John F Kennedy International (8 miles away) Newark International (21 miles away) Westchester Cty (22 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.Ozanam Hall Nursing Home of Queens, located in Queens, NY, is a welcoming and comfortable assisted living community. Our residents enjoy a variety of amenities and services designed to enhance their daily lives.
At Ozanam Hall, we prioritize the well-being and happiness of our residents. To ensure this, we offer a range of on-site activities suitable for all interests. From social gatherings and group exercises to games and arts and crafts, there is always something engaging for our residents to participate in. Additionally, devotional services are available on-site to cater to the spiritual needs of our residents.
Our indoor common areas provide comfortable spaces for relaxation and socialization. These areas are perfect for spending time with fellow residents or hosting family visits. For those who enjoy the outdoors, our community also features outdoor common areas where residents can enjoy fresh air and beautiful surroundings.
For individuals in need of short-term care or respite stays, Ozanam Hall offers specialized programs to accommodate their needs. We understand that sometimes extra support is required during recovery or when primary caregivers are unavailable, and we are here to provide compassionate assistance during these times.
In terms of nearby conveniences, there are two cafes within close proximity where residents can enjoy a cup of coffee or share a meal with friends or family. Additionally, there are numerous parks dotted nearby for leisurely strolls or picnics. With 14 pharmacies in the vicinity, medication management becomes hassle-free for our residents. There are also two physicians nearby who can provide medical care as needed.
When it comes to dining options, there are four restaurants within easy reach that offer a variety of cuisines to suit different tastes. Transportation is readily available with 15 transportation options nearby, ensuring that our residents can easily access medical appointments, shopping centers, or any other destinations they wish to visit.
Furthermore, being situated near places of worship allows individuals who desire religious services the convenience of attending them without traveling long distances. For those interested in cultural activities, there is a theater nearby where residents can enjoy live performances. Additionally, knowing that a hospital is within close proximity provides peace of mind, should any medical emergencies arise.
At Ozanam Hall Nursing Home of Queens, we strive to create a supportive and enriching environment for our residents. With numerous amenities and nearby conveniences, residents can lead fulfilling lives while receiving the care they need.
This part of Queens, New York, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies nearby, easy access to transportation options including subway and train stations, and proximity to hospitals and physicians' offices, residents can enjoy peace of mind knowing that medical services are readily available. Additionally, there are various dining options such as familiar fast-food chains like McDonald's and Taco Bell as well as more upscale options like Toku Modern Asian and Hendrick's Tavern for those seeking a special dining experience. Parks such as Cunningham Park and Flushing Meadows Corona Park offer opportunities for outdoor recreation, while cafes like Starbucks provide inviting spaces for socializing or enjoying a coffee break. Places of worship like St Luke's Episcopal Church and Community Church of East Williston cater to spiritual needs in the community. Overall, this area provides a well-rounded environment for senior living with convenient amenities and services within close proximity.
Ozanam Hall Nursing Home of Queens is located at 42-41 201 St., Queens, NY 11361 in Queens County, New York
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