New York Center For Rehabilitation & Nursing

Pros

• The facility provides a warm and comfortable environment complemented by dedicated round-the-clock care from professionals.
• Residents enjoy a variety of engaging activities, especially on the 8th floor, keeping them busy and entertained daily.
• Staff members, including nurses and recreational aides, are consistently described as caring, friendly, and willing to help at all times.
• The physical therapy team is highly skilled and effective, leading to notable improvements in patients' recovery.
• Many families express deep gratitude for the exceptional care their loved ones receive while residing at the center.
• The facility is praised for its cleanliness and professionalism among staff members.
• The recreation director offers a creative program of activities that residents find beneficial and enjoyable.
• Residents appreciate the supportive atmosphere created by staff interactions and communication within the community.

Cons

• The facility is understaffed, and many staff members show a lack of care and concern for residents.
• It often takes multiple calls to receive assistance from the nursing station, leading to frustration and dissatisfaction.
• Concerns about patient health are not addressed promptly, resulting in serious consequences for vulnerable residents.
• The cleanliness of the facility is inconsistent, with issues such as garbage not being properly collected.
• Some areas of the building have not been updated or maintained since the 1970s, contributing to a negative impression.
• Families are left feeling disappointed and regretful about the quality of care their loved ones receive, especially when facing complex health issues.

Review

The New York Center for Rehabilitation and Nursing has drawn a wide range of opinions from families with loved ones residing at the facility. Many reviews highlight the beautiful architecture and inviting environment of the center, setting a reassuring atmosphere for patients transitioning from hospital care to home life. Supportive amenities and intensive therapy offered around the clock by a dedicated team of professionals have contributed to what many deem an extraordinary experience. Residents often find themselves engaged in various activities that keep them active, especially on certain floors like the 8th floor, which seems to provide a dynamic daily schedule.

Family members frequently express gratitude for the level of care their relatives receive. One reviewer noted how their aunt appreciates the friendly staff, highlighting that even with language barriers, assistance is readily available. Experiences shared by residents emphasize continuous support from nurses and aides who go out of their way to help even outside regular hours. Many families are thankful for this attentiveness as it alleviates some worries when they cannot be present themselves.

In contrast to these positive reflections, there are significant concerns raised about staffing levels and overall patient care quality. A few reviews depict experiences marred by understaffing issues—where staff seemed overwhelmed and less responsive to calls for help. One frustrated family member recounted having to call multiple times before receiving attention, leading to a feeling of neglect when they needed immediate assistance for their frail loved one. This individual’s account led them to question whether proper protocols were followed regarding medical emergencies, ultimately resulting in tragedy—a loss that could have potentially been avoided had timely intervention occurred.

While many residents commend specific staff members, such as physical therapists like Glenn, who received rave reviews for his encouraging demeanor during rehabilitation sessions following hip replacement surgery, there is an underlying sentiment that not all staff exhibit the same level of commitment or attentiveness across different shifts. Families seeking transparency in communication regarding their loved ones' health stressed how crucial it is to establish open relationships with nursing staff and administration to ensure all needs are met adequately.

Although the recreational programs under directors like Alla earn accolades for being engaging and enjoyable for residents, more could be done about dietary considerations as suggested by one long-term resident’s family member who expressed that changes in menu options would be well-received among residents looking for variety in their meals. Such suggestions underscore an ongoing need for continual assessment of resident needs beyond merely meeting basic care requirements.

Ultimately, while some reviewers advocate highly recommending New York Center due to its compassionate care philosophy and comfortable setting—ideal particularly for those seeking rehabilitation services—the concerns regarding understaffing and responsiveness pose serious limitations on the quality of care provided to more vulnerable populations within these walls. With mixed sentiments between commendation and criticism flowing through these accounts, prospective clients may benefit from weighing both sides carefully when considering this facility for their loved ones’ long-term or rehabilitative care needs.

Pharmacies

• Rite Aid (0.5 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Duane Reade (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Duane Reade (1.5 miles)

Parks

• Astoria Park (0.8 miles)
• Rainey Park (1 miles)
• Carl Schurz Dog Run (1 miles)
• Carl Schurz Park (1 miles)
• Randall's Island Park (1.6 miles)
• Central Park Mall (2.4 miles)
• Marcus Garvey Park (2.4 miles)

Restaurants

• Ikraveit Foods (0.9 miles)
• The Loeb Boathouse (2.3 miles)
• Le Pain Quotidien (2.6 miles)
• Harlem Kebab Grill (2.7 miles)
• Sarabeth's (2.7 miles)
• Tavern on the Green (2.7 miles)
• La Grande Boucherie (3 miles)

Hospitals

• Manhattan Psychiatric Center (1.2 miles)
• Metropolitan Hospital Center (1.3 miles)
• Bellevue Hospital Center (3.5 miles)
• VA Medical Center (3.7 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (1.4 miles)
• Memorial Sloan Kettering Cancer Center (1.7 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (2.9 miles)

Transportation

• MTA Subway - 21st St/Queensbridge (1.6 miles)
• MTA - Queens Plaza South Subway Station (1.6 miles)
• MTA Subway - 86th St (1.7 miles)
• MTA Subway - 72nd St (1.8 miles)
• LIRR Woodside Station (2.2 miles)
• MTA Subway - 125th St (2.3 miles)
• MTA Subway - Lexington Ave/59th St (2.3 miles)

Cafes

• Ralph’s Café (2.1 miles)
• Pier I Cafe (3.3 miles)
• Starbucks (3.5 miles)

Places of Worship

• St. Patrick's Cathedral (2.8 miles)

Theaters

• AMC Loews Lincoln Square 13 (3 miles)
• AMC Kips Bay 15 (3.4 miles)
• AMC 34th Street 14 (3.9 miles)