The 80th Street Residence

Pros

• The staff at 80th Street Residence demonstrated excellent interaction with residents, showcasing their competence and dedication to memory care.
• Families received regular communication updates, providing reassurance during lockdown periods, which helped maintain connections with loved ones.
• The activities department organized frequent Facetime sessions and window visits, ensuring residents felt valued and connected to their families.
• Visitors expressed gratitude for the safe and caring environment provided by the staff during challenging times.
• The transition process for new residents was handled with care and support, making it easier for both residents and their families.
• Families appreciated the individualized attention given to residents, including understanding their preferences and routines.
• Residents were encouraged to participate in various programs, contributing to a sense of community and happiness among them.
• Overall experiences indicated that 80th Street Residence is a compassionate choice for memory care needs.

Cons

• The location of The 80th Street Residence wasn't very good, being farther away from home.
• The facilities were adequate but on the older side compared to other places visited.
• There was a significant issue with hydration, as residents, including one person's husband, received no water or adequate fluids, leading to severe health consequences.
• Staff seemed indifferent to complaints about hydration and resident needs.
• A resident suffered a stroke without any staff noticing or providing appropriate medical attention.
• There were concerns about inadequate safety monitoring of residents, leading to preventable falls and injuries.
• Overall care and attention appeared lacking, resulting in distress for families regarding their loved ones’ well-being.

Review

The 80th Street Residence has garnered a wide range of feedback reflecting the diverse experiences of families with loved ones in memory care. From positive affirmations to stark warnings, the sentiments conveyed by caregivers and family members vividly illustrate both the strengths and weaknesses of this specialized facility dedicated entirely to memory care.

One common thread in many reviews is the profound appreciation for the staff's commitment to maintaining communication during challenging periods, particularly during lockdowns prompted by health mandates. Families highlighted how, despite being physically separated due to restrictions, the residence ensured that they remained connected with their loved ones. Weekly updates provided vital information regarding residents' well-being, while innovative solutions like scheduled video calls and window visits allowed families to engage with their relatives from a distance. Positive interactions between aides and patients were also frequently noted, with visitors observing genuine care and competence in staff engagement—a crucial factor when choosing a memory care facility.

However, not all experiences at The 80th Street Residence have been positive. Some reviews expressed deep concerns about the standards of care provided. A particularly harrowing account detailed the tragic consequences of dehydration, where one husband allegedly received little to no hydration while residing there; he ultimately succumbed to complications potentially linked to this neglect. This reviewer’s experience underlined a disturbing pattern—the lack of proper fluid intake was reportedly dismissed by staff as an inconvenience rather than a fundamental aspect of health management. Such allegations paint a concerning picture regarding patient welfare and raise significant ethical questions about caregiver priorities within facilities designed for vulnerable populations.

In stark contrast, several family members praised The 80th Street Residence for its humane approach toward residents entering memory care. Appreciation was voiced for how staff took time to understand individual needs and histories before facilitating transitions into communal living environments. Residents’ unique characteristics were acknowledged, with departments working collaboratively to provide tailored services that catered not only to the individuals but also offered support to their families during what is often an emotional transition process.

Despite initial apprehensions about relocating loved ones into assisted living environments—especially during such emotionally challenging times—many families reported overwhelmingly positive experiences following admissions at The 80th Street Residence. One reviewer relayed relief in finding that their spouse thrived socially within organized activities designed explicitly for residents facing cognitive challenges. Participants noted feeling welcomed rather than isolated as they engaged in various recreational programs aimed at enhancing quality of life.

Ultimately, these contrasting reviews present potential future residents' families with critical insights that could influence their choices when considering memory care options. While positive accounts foster trust in The 80th Street Residence’s ability to handle delicate situations compassionately and effectively, troubling testimonials serve as cautionary tales highlighting lapses in essential caregiving practices. As the need for memory care continues to rise amidst an aging population grappling with Alzheimer's disease and other forms of dementia, it is imperative that families thoroughly research facilities like The 80th Street Residence—balancing commendations against critical observations—to ensure they make informed decisions on behalf of their loved ones.

This part of New York, New York offers a convenient and bustling urban environment with a variety of amenities nearby. There are several pharmacies within walking distance to ensure easy access to medications, as well as top-notch medical facilities such as the David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center and Metropolitan Hospital Center. Parks like Carl Schurz Park and Central Park Mall offer opportunities for outdoor recreation and relaxation. Transportation options are abundant with multiple subway stations in close proximity. In terms of dining, there is a diverse selection of restaurants ranging from upscale establishments like The Loeb Boathouse to casual spots like Harlem Kebab Grill. Additionally, cultural activities can be enjoyed at theaters such as AMC Loews Lincoln Square 13. Overall, this area provides a vibrant and lively setting with a mix of urban conveniences and green spaces for seniors looking for an active lifestyle in the city.

Pharmacies

• Duane Reade (0.1 miles)
• CVS Pharmacy (0.2 miles)
• Duane Reade (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Duane Reade (0.9 miles)
• Duane Reade (0.9 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (0.3 miles)
• Memorial Sloan Kettering Cancer Center (0.6 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (1.7 miles)

Parks

• Carl Schurz Dog Run (0.4 miles)
• Carl Schurz Park (0.4 miles)
• Rainey Park (0.8 miles)
• Central Park Mall (1.1 miles)
• Sheep Meadow (1.3 miles)
• Astoria Park (1.3 miles)
• Strawberry Fields (1.4 miles)

Transportation

• MTA Subway - 72nd St (0.5 miles)
• MTA Subway - 86th St (0.6 miles)
• MTA Subway - Lexington Ave/59th St (1.1 miles)
• MTA Subway - 21st St/Queensbridge (1.3 miles)
• MTA - Queens Plaza South Subway Station (1.7 miles)
• MTA - 50th Street Broadway Subway Station (2 miles)
• MTA - 116th Street Subway Station (2.1 miles)

Cafes

• Ralph’s Café (0.8 miles)
• Pier I Cafe (2 miles)
• Starbucks (2.3 miles)
• Matchaful (2.9 miles)
• Starbucks (3.3 miles)

Hospitals

• Metropolitan Hospital Center (0.9 miles)
• Manhattan Psychiatric Center (1.6 miles)
• Bellevue Hospital Center (2.6 miles)
• VA Medical Center (2.8 miles)

Restaurants

• The Loeb Boathouse (1 miles)
• Le Pain Quotidien (1.2 miles)
• Sarabeth's (1.4 miles)
• Tavern on the Green (1.4 miles)
• Ikraveit Foods (1.4 miles)
• La Grande Boucherie (1.7 miles)
• Harlem Kebab Grill (2.5 miles)

Places of Worship

• St. Patrick's Cathedral (1.6 miles)

Theaters

• AMC Loews Lincoln Square 13 (1.6 miles)
• AMC Kips Bay 15 (2.4 miles)
• AMC 34th Street 14 (2.7 miles)