St Peters Nursing And Rehabilitation Center
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301 Hackett Boulevard, Albany, NY 12208
For more information about senior living options: (844) 490-3973
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The CNAs were amazing to my family member. The rehab portions of her stay were fantastic. The rooms are clean and the staff are nice. The RNs and LPNs were wonderful and not the problem. The CNA's are very responsive to my mother-in-law's care. Mimi, and staff on floor 2 (room 205), seem to be caring and very considerate. A majority of the staff is very dedicated to help the patients, be safe and improve their health if possible. The main thing about St. Peter's is they care about you. Brad is awesome too. Exceptional, highly recommended.
The lack of communication between department directors and families is unacceptable. Understaffing causes long delays, sometimes 30 minutes or more, before aides can meet patients' needs. A one-size-fits-all protocol failed to accommodate a Crohn's patient, leading to missed pain medications for about 24 hours and inadequate treatment for a broken arm. A patient contracted Covid twice during a 3-week stay, while therapy was not consistently provided. The staff were horrendous and ignored the patient; basic care such as showers and hygiene was neglected, and clothes were even stolen. Medications were given only when family members demanded them, and some patients received no therapy. The facility was outdated and poorly maintained (no central air conditioning; hot rooms; outdated rooms). Some nurses and aides were verbally abusive, uncaring, or lacking compassion; at least one nurse was described as nasty. High turnover among CNAs and heavy reliance on agency staff led to inconsistent, unreliable care. Families pulled their loved ones out AMA due to mistreatment by aides.The collection of accounts from families and caregivers paints a portrait of a facility that elicits a wide spectrum of experiences. On one end, there are stories of warm, professional care that helps patients recover and feel safe; on the other, there are alarming reports of neglect, miscommunication, and safety breaches that leave loved ones frightened and frustrated. The threads running through these reviews suggest that outcomes and perceptions at this rehab center can be dramatically different depending on the unit, the day, and the particular staff members assigned to a patient.
Many reviewers speak warmly of the rehab portion and the colleagues who work directly with patients. They highlight dedicated CNAs who, even when stretched thin, show care and attention to individual needs. One reviewer notes that the CNAs were "amazing to my family member" and that the rehab services themselves were "fantastic," with clean rooms and a soothing atmosphere, especially when music fills the hallways and staff are quick to respond to questions. In several accounts, visitors were impressed by the level of daily kindness, the safety protocols, and the commitment of certain nurses or aides who stayed with patients and made sure they were comfortable and well cared for. On the positive end, there is a sense that, when things go right, the place can be a strong short-term rehab option with supportive staff and effective rehabilitation routines.
But the narratives are not one-sided. A number of families describe serious gaps in care and communication that had real, sometimes dangerous consequences. In one case, a patient waited over an hour for bathroom assistance, went without fluids for hours, and received two days' worth of meals that did not align with a prescribed diet for liver and kidney disease and diabetes. The frustration here centers on what feels like a breakdown in coordination between departments and a lack of timely communication with families - a problem that several reviews echo in different forms. Understaffing appears repeatedly as a root cause: a nurse or aide may be legally present, but not immediately accessible, leading to long delays in basic needs and even basic safety concerns.
Other reviews recount more acute problems: a patient with Crohn's disease and a broken arm who could not get appropriate medications, a one-size-fits-all approach that failed to accommodate specific medical needs, and a fall that occurred because necessary supports and timely assistance were not in reach. In one particularly troubling account, a sister tried three times to reach the nursing director before traveling overseas, with no response. These stories emphasize gaps in individualized care planning and escalation procedures, leaving families worried about ongoing safety and the overall quality of care.
There are also accounts of families who felt both ends of the spectrum within the same facility. Some reviewers stress the importance of personal advocacy, noting that family involvement is essential to ensuring safety and proper care. They describe individual staff members who stand out - names like Mimi on floor 2, a caregiver named Brad, and other floor-level aides who make a meaningful difference - and they remind readers that there are competent, compassionate workers who genuinely try to make patients' days easier. In this light, the facility appears capable of delivering excellent results for rehab and recovery when communication lines are open and staffing levels allow for attentive care.
Another recurring theme concerns the experience of COVID-19 within the center. A number of accounts depict residents contracting the virus during short-term stays, sometimes after moves between rooms or isolation periods that left families feeling the careoutsized might not be meeting all needs. Reports include delayed showers, insufficient attention to basic hygiene, and, in one grievous set of allegations, a pattern of poor communication about safety and treatment, including accusations that staff lied about a patient's ability to toilet or walk. These narratives underscore how infection control and transparent, proactive communication remain critical, particularly in a rehab setting where respiratory and mobility concerns are central to recovery.
The most severe criticisms revolve around trust and respect: claims of theft, neglect, and verbal abuse by some nurses; a sense that some staff were unfocused or unkind, and even allegations of billing for services not received or care that did not meet patients' needs. In one stark account, a family described a patient who was essentially locked in a room, showered infrequently, and treated with a level of callousness that left the patient and family shaken. The facility was also criticized for outdated infrastructure in some reviews and for instances where loved ones felt ignored when they sought help or explanations from administrators. These stories contribute to a picture of an institution with serious accountability issues and inconsistent experiences for residents and their families.
Across the range of experiences, the common thread is that care quality at this facility is not uniform. For some families, the rehab services, atmosphere, and staff devotion offer real hope and measurable improvement. For others, systemic problems - understaffing, poor communication, inconsistent adherence to medical and dietary plans, and safety lapses - create fear and frustration, sometimes overshadowing any positive outcomes. The overarching message is a clear call for tighter management oversight, more reliable staffing, and stronger, more proactive communication with families. A more patient-centered approach - one that respects medical nuances, honors diet and medication needs, and enforces consistent safety protocols - could help reconcile these divergent experiences and move toward a standard of care that earns trust across the board. Until then, families are encouraged to monitor closely, advocate vigorously, and seek direct lines of contact with leadership to address concerns as they arise.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albany Cty (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Peters Nursing And Rehabilitation Center in Albany, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in pampering services, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected with loved ones.
Residents can enjoy their meals in the dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain clean and tidy living spaces, and fully furnished accommodations create a homely environment. The gaming room and small library offer recreational activities, while the fitness room and outdoor space promote active living.
To support residents' overall wellness, St Peters Nursing And Rehabilitation Center provides 24-hour call systems for immediate assistance, 24-hour supervision for safety, and assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time, while a mental wellness program focuses on promoting emotional well-being.
Convenience is enhanced through move-in coordination services and transportation arrangements for non-medical purposes as well as doctors appointments. Wi-Fi/high-speed internet connectivity enables residents to stay connected digitally.
The community also benefits from its location, with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby. In case of emergencies or specialized medical needs, there are several hospitals within close proximity.
At St Peters Nursing And Rehabilitation Center in Albany, NY residents can enjoy a vibrant lifestyle supported by excellent amenities and care services that cater to their individual needs.
St Peters Nursing And Rehabilitation Center is located at 301 Hackett Boulevard, Albany, NY 12208 in Albany County, New York
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