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Promenade at University Place in Albany, NY

Promenade at University Place is an assisted living and memory care community in Albany, NY.

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Promenade at University Place in Albany, NY

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  • Interior

    A 3D floor plan of a studio apartment showcasing the layout and furniture arrangement.
  • Decor

    A cozy bedroom with a single bed, featuring floral and orange bedding next to a small sink and lamp.
  • Living Room

    Modern kitchen area with a sleek countertop and shiny faucet, adjacent to a cozy living space.
  • Building

    A modern hotel building with a bright blue sky.
  • Architecture

    3D floor plan of a bedroom with detailed furniture and layout.
  • Bedroom

    A 3D rendering of a studio apartment floor plan featuring a bedroom, bathroom, and living area.
  • Windows

    A cozy bedroom with a single bed, lamp, and a chair by the window.
  • Dining

    A beautifully set dining table with a vase of flowers.
  • Landscaping

    A modern building with a large tree and flagpole in the foreground on a sunny day.
  • Garden

    A charming gazebo with a wooden chair is surrounded by lush greenery on a sunny day.
  • Artwork

    A cozy game room with a puzzle set up on a table, surrounded by chairs and colorful artwork on the walls.
  • Floor Plan

    3D floor plan of a studio apartment with bedroom, bathroom, and kitchen area.
  • Bathroom

    A clean bathroom sink with a chrome faucet and a white soap dispenser.
  • Kitchenette

    A cozy bedroom with a kitchenette and single bed.

1228 Western Avenue, Albany, NY 12203

For more information about senior living options: (866) 208-4318

4.1 from 69 reviews
5 stars
43
4 stars
10
3 stars
6
2 stars
2
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Promenade at University Place Costs & Pricing

Promenade at University Place offers competitive pricing for its studio apartments, with a monthly cost of $3,812. This rate is slightly lower than the average in Albany County, where studio apartments typically range around $3,873, and significantly more affordable compared to the state average of $4,532. This makes Promenade at University Place an appealing option for those seeking quality living in a vibrant community while benefitting from lower housing costs relative to both county and statewide averages.

Floor plansPromenade at University PlaceAlbany CountyNew York
Studio$3,812$3,873$4,532

Overall Review of Promenade at University Place

common 37 reviews mention this

Staff friendliness and responsiveness

Residents and families repeatedly describe staff members as friendly and helpful.

Many reviewers say the staff is attentive and welcoming, especially during move-in and throughout daily support. Several also mention quick help after requests, and others highlight staff members staying patient and respectful. A few negative reviews do cite failures in communication and follow-through, but the overall tone in the feedback is that staff relationships are a major reason families feel comfortable.

common 6 reviews mention this

Dining can feel inconsistent

Dining reviews point to mixed experiences, including concerns about food quality or temperature.

Some residents and families praise meals and describe the food as good or even chef-prepared. Others report that the food was not very good, giving examples like soup and sandwiches at dinner. There are also comments that dining quality can come down to how hot or cold items are.

  • A beautifully set dining table with a vase of flowers.
caveat 4 reviews mention this

Care and medication management concerns

A subset of reviewers raise concerns about communication, records, and medication handling.

Several reviews mention issues that relate to how care is coordinated, including medication management problems and records not being sent to specialists. One reviewer specifically describes receiving someone else’s medication multiple times and calling it out as a serious lapse. Other feedback characterizes health management and communication as chaotic, which can add stress for families trying to coordinate care.

caveat 3 reviews mention this

Pricing and Medicaid fit vary

Pricing and Medicaid-related requirements are a recurring point of tension in reviews.

Some reviewers note that the community is positioned for Medicaid and that Medicaid-related services can be navigated with help. Other reviews advise looking elsewhere for private funds, and at least one reviewer describes difficulties around cost and move-in timing. Together, the feedback suggests that affordability and eligibility details may matter a lot depending on a family’s situation.

common 8 reviews mention this

Activities keep residents engaged

Residents frequently mention activities that help them stay engaged.

Multiple reviews say residents are kept busy with daily activities like exercise, entertainment, and social events such as bingo and movie nights. Several also mention planned activity schedules and that residents are encouraged or reminded to participate. A few tours describe activities and programs as a selling point, while at least one reviewer mentions fewer outings with transportation than expected.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albany Cty (5 miles away) Albany Cty (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Professional chef Professional chef
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Art classes Art classes
  • Brain fitness Brain fitness
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Gardening club Gardening club
  • Happy hour Happy hour
  • Jewish services Jewish services
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stretching classes Stretching classes
  • Trivia games Trivia games
  • Visiting Rabbi Visiting Rabbi

Nearby Places of Interest

This part of Albany, New York, offers convenient access to a variety of amenities that may be of interest to seniors. There are several cafes and restaurants within a short distance, providing options for dining out or grabbing a quick bite to eat. Additionally, there are multiple pharmacies nearby for easy access to medications and healthcare needs. For medical care, there are several physicians' offices and hospitals in the vicinity, including Albany Medical Center and St Peter's Hospital. The area also features parks for outdoor recreation and places of worship for spiritual fulfillment. Public transportation options are available with a CDTA bus stop nearby, and entertainment can be found at the Regal Colonie Center & RPX theater just a few miles away. Overall, this neighborhood offers a range of conveniences and services that may make it a suitable choice for senior living.

Cafes

  • Starbucks (0.1 miles)
  • Starbucks (0.7 miles)
  • Panera Bread (1.6 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.5 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.5 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.2 miles)

Physicians

  • Anesthesia Group of Albany PC (0.5 miles)
  • Albany Dermatology (0.7 miles)
  • Dr Robert H Dropkin, MD (0.9 miles)
  • Stephen Sipperly, DO (1 miles)
  • Bailey Filipp & Wakil Eye Physicians & Surgeons (1 miles)
  • Retina Consultants At Great Oaks (1 miles)
  • Albany Med Radiology At Washington Avenue (1.1 miles)

Restaurants

  • Burger King (0.6 miles)
  • McDonald's (1.1 miles)
  • The Standard Restaurant & Lounge (1.4 miles)
  • McDonald's (1.6 miles)
  • Pellegrino M Importing (1.6 miles)
  • Capital City Diner (1.8 miles)
  • Kurver Kreme (1.9 miles)

Parks

  • Collins Circle (0.8 miles)
  • North Bethlehem Park (1.1 miles)
  • Cook Playground (2 miles)
  • Washington Park (3.1 miles)
  • Miracle Playground (3.3 miles)
  • The Crossings of Colonie (3.3 miles)

Places of Worship

  • New Covenant Presbyterian Church (1 miles)
  • Astral Journeys Center (2.2 miles)
  • Hindu Temple Society (3.2 miles)

Hospitals

  • Albany Medical Center (1.4 miles)
  • Cancer Care Center (1.9 miles)
  • St Peter's Hospital (1.9 miles)
  • St Peter's Hospital (1.9 miles)
  • Albany Medical Center Hemophilia And Von Willebrand S Disease Tr (3.2 miles)
  • Albany Medical Center Endocrinology (3.2 miles)
  • Albany Medical Center South Clinical Campus - Patient Billing Services, Human Resources (3.3 miles)

Transportation

  • CDTA Bus Stop (2.3 miles)

Theaters

  • Regal Colonie Center & RPX (2.4 miles)

Frequently Asked Questions

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  • reminiscence therapyExploring the Power of Reminiscence Therapy for Individuals With Dementia

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