The Rehabilitation Center of Albuquerque
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5900 Forest Hills Drive NE, Albuquerque, NM 87109
For more information about senior living options: (844) 490-3973
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Philip and the Physical, Occupational and Respiratory Therapy team cared for Ruth with excellence. The facility is beautiful and clean with a great, friendly staff. The staff are on top of requests and extremely helpful. The place is very nice with a beautiful environment and friendly people. The staff are wonderful with patients and provide supportive care. The staff are courteous, kind and professional; they feel like family. The staff and residents are tremendously welcoming. The rehab center is among the best in Albuquerque with dedicated, caring staff. The PT department is the best in Albuquerque; therapists are professional, courteous and caring. The day shift was outstanding; staff were pleasant and helpful. The infection control nurse and program are among the best in the state. This facility is highly recommended by visitors and families.
The staff are said to treat patients like idiots. The meals are unbelievably bad, often cold and late, sometimes inedible. Call buttons go unanswered for hours and responses are slow. Some staff seem to find the reviewer's situation funny and lack pride in the facility. A dead roach under the bed went three days without proper attention, and staff dismissed the issue. The facility is described as dangerous and poorly managed, with a lack of communication and failure to transport patients to appointments.The Rehabilitation Center of Albuquerque is best suited for seniors who need focused, short- to mid-term rehabilitation after surgery, a fall, or an acute health setback and who prize high-quality physical and occupational therapy delivered in a clean, actively engaging environment. For families prioritizing strong therapy outcomes, attentive nursing and aide support, and a cohesive care team that integrates wound care and memory-programs when appropriate, RCA consistently delivers solid, outcome-focused care. It is particularly well-matched for residents who value a lively atmosphere with meaningful activities, regular progress updates, and staff who feel like extended members of the recovery team. Those seeking a quiet, ultra-low-stress stay with minimal therapy or minimal family involvement may not find RCA as aligned with their preferences.
But there are clear flags for certain families to consider alternatives. Several reviews flag inconsistent administrative communication and delayed responsiveness - issues that can complicate discharge planning or scheduling with outside physicians. Meal service and kitchen reliability come up repeatedly as a drawback for a subset of residents, with reports of meals arriving late or not meeting expectations. A small number of reviews also raise concerns about basic safety and maintenance, including sanitation lapses and, in rare cases, unsafe conditions. Families who require perfectly predictable admin coordination, consistently prompt meal service, or have heightened sensitivity to facility safety should investigate other options that emphasize those areas more consistently.
The strongest positives center on the therapy program and the frontline care team. Commentators repeatedly praise the physical therapy department as among the best in the Albuquerque area, with skilled therapists who empower patients to regain strength and function. Occupational therapy and wound care teams receive frequent kudos for practical, results-oriented work, and nurses and CNAs are cited as compassionate, patient-centered, and genuinely invested in patient progress. The facility's cleanliness, welcoming environment, and well-structured activities - ranging from entertainment to purposeful recreation - contribute to a mood that supports recovery. Family members often highlight case management efforts, with particular gratitude for staff who help navigate insurance and coverage questions, which can streamline transitions home.
These strengths do not erase the potential downsides. The most consistent concerns revolve around administration and communication gaps, with some reviewers reporting difficulty getting timely answers to questions or calls returned. A few accounts mention disputes or delays surrounding medications and appointments, and a handful allege lapses in basic safety or housekeeping. Although the majority of residents report positive experiences, these pockets of dissatisfaction can intensify stress for families already juggling recovery planning. In short, RCA's clinical care is strong; its administrative reliability warrants careful due diligence.
When weighed against the positives, RCA still pulls ahead for many families, particularly those who prioritize robust rehabilitative services and a warm, engaged care culture. The therapy-focused model, coupled with dedicated nursing attention and comprehensive wound-care capabilities, often translates into meaningful mobility gains and smoother recoveries. The presence of dementia-focused programming and active social opportunities helps keep residents engaged and can ease transitions to home or next-care settings. For most, the clinical outcomes and the sense that the staff truly cares offset the occasional friction in administration or dining service.
For families weighing RCA against alternatives, a prudent approach is essential. Prospective residents should tour with an eye for: overall cleanliness and smell, staff interactions at the bedside, response times to call bells, and the perceived energy level on different shifts. Ask specific questions about how therapy schedules are planned and how discharge planning is coordinated with families and outpatient therapists. Confirm room options, especially single-occupancy preferences, and sample menu offerings to gauge consistency of meal service. Finally, probe the facility's risk management and incident response history, and request direct conversations with administration to assess whether communication gaps can be reliably closed once move-in occurs.
In the end, RCA stands out as a practical choice for seniors needing effective rehabilitation with a compassionate, capable team and a clean, engaging setting. It is a strong pick for families who can tolerate, or prefer to hedge, the occasional administrative hiccup in exchange for superior therapy outcomes and a genuinely supportive care culture. Those who cannot tolerate potential lapses in communication or who require near-flawless administrative coordination may want to price out alternatives and compare care-allocation strengths, safety records, and meal reliability before making a final commitment.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rehabilitation Center of Albuquerque in Albuquerque, NM is a well-equipped assisted living community that provides comprehensive care and services for seniors. The center offers a comfortable and fully furnished environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy their meals in the dining room or take advantage of the kitchenette in their own living space.
The care services provided at the Rehabilitation Center of Albuquerque are designed to meet the unique needs of each resident. With 24-hour supervision, assistance with activities of daily living, dressing, bathing, and transfers are readily available. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention they require. Special dietary restrictions are accommodated through diabetes diet options and meal preparation services.
To promote mental wellness and engagement, the center offers a mental wellness program along with scheduled daily activities. Residents can participate in a variety of social events and programming that cater to their interests and preferences. Additionally, there are two cafes nearby where residents can enjoy a cup of coffee or grab a bite to eat. For nature enthusiasts, there are three parks in close proximity for outdoor recreation.
When it comes to medical needs, the Rehabilitation Center of Albuquerque is conveniently located near 19 pharmacies and 34 physicians' offices. Transportation arrangements for medical visits are available to ensure residents can access healthcare services easily. In case of emergencies or specialized treatments, two hospitals are nearby.
With its array of amenities, comprehensive care services, convenient location near various facilities, and engaging activities for seniors, the Rehabilitation Center of Albuquerque provides an excellent option for assisted living in Albuquerque, NM.
The Rehabilitation Center of Albuquerque is located at 5900 Forest Hills Drive NE, Albuquerque, NM 87109 in Bernalillo County, New Mexico
The Rehabilitation Center of Albuquerque on seniors.fyi includes 9 photos including images showing interior, dining, windows, building, decor, modern architecture, dining table, outdoor, and more.
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