Sandia Ridge Center

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  • Interior

    A cozy dining area with tables covered in orange tablecloths, set with bowls and cutlery. The room features a fireplace, a television, and library shelves filled with books.
  • Outdoors

    A charming house with a landscaped garden and a pathway under a clear blue sky.
  • Building

    A large tree with green leaves stands in a sunlit yard near a building.
  • Entrance

    A modern entrance featuring glass doors and colorful potted plants with cacti.
  • Exercise Equipment

    A fitness center with a variety of exercise equipment including treadmills and stationary bikes.
  • Salon

    A well-equipped hair salon with a sink, mirror, and styling chair.
  • Healthcare

    A hospital room with two beds and medical equipment.

Sandia Ridge Center

2216 Lester Drive NE, Albuquerque, NM 87112

For more information about senior living options: (844) 490-3973

1.9 from 11 reviews
5 stars
1
4 stars
0
3 stars
2
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review of Sandia Ridge Center

Pros

  • pro The O.T. and P.T. staff are described as very pleasant, particularly highlighting Jennifer in O.T.
  • pro Some CNAs were noted to be helpful and attentive, even if not all were.
  • pro One review praised the courteous and helpful nature of the staff at St. John's Healthcare and Rehabilitation.
  • pro A resident mentioned that the facility was clean, indicating positive maintenance in some areas.
  • pro A prior experience with another facility was described as a positive one, showcasing that short-term rehab or long-term care can be excellent when found in the right place.

Cons

  • pro The facility is dirty, with unclean bathrooms and chaotic living conditions.
  • pro Residents are missing clothing due to poor laundry management.
  • pro Staff are rude and lack patience in their interactions with elderly patients.
  • pro There is a lack of engaging activities or events for residents, leading to a sad environment.
  • pro The food served is consistently low quality, and residents are encouraged to bring their own snacks.
  • pro CNA staff are often inattentive to hygiene needs, resulting in skin breakdown for some residents.
  • pro The atmosphere is overcrowded and feels more like a hospital than a caring environment.
  • pro Complaints about the state of the facility and staff behavior go unheard by management.
  • pro There are ongoing pest issues, such as a roach problem in the dining area.
  • pro The facility prioritizes profit over patient care, leading to inadequate services and resources for residents.

Review

The reviews of Sandia Ridge Center and St. John’s Healthcare and Rehabilitation reveal a disturbing pattern of inadequate care, unsanitary conditions, and overall negligence that leaves families desperate for change. Several reviewers express deep dissatisfaction with the cleanliness of the facilities, noting that bathrooms—both resident and guest—are often in disarray. One concerned family member recounts her experiences visiting her mother, where she found not only disorder but also an alarming lack of basic necessities like clean linens and functioning assistive devices, such as walkers. The overall environment described is one filled with chaos, leaving residents to fend for themselves without adequate support.

The quality of food served at both facilities is another point of significant concern. Numerous accounts highlight the unappetizing meals provided to residents, with descriptions ranging from cold dinners hastily reheated to meager portions that leave patients feeling hungry. A particularly troubling review notes that a resident's dinner was not just cold but also poorly presented, consisting of what was described as “garbage” masquerading as food—an issue compounded by an apparent shortage of drinking water during meal times. With such complaints from multiple reviewers about the nutritional standards and variety—or lack thereof—in the menus served, it is evident that dietary needs are being overlooked.

Another critical aspect lacking in these institutions is adequate engagement and rehabilitation services for residents. Many reviewers indicate there are no organized activities or physical therapy sessions, which contributes significantly to a dreary atmosphere devoid of stimulation or social interaction. Residents reportedly spend much of their time confined to their rooms without opportunities for exercise or community involvement. The absence of planned events suggests a grim reality where many individuals may be left alone with little guidance or oversight from staff members.

Staff behavior has also come under fire in these reviews; several users reported experiences with dismissive or rude nurses who appeared overwhelmed by their responsibilities—or perhaps indifferent altogether. Complaints include instances where staff seemed unable or unwilling to provide necessary care promptly, raising concerns about how many other residents might suffer similar fates when family members aren’t present to advocate for them. This inconsistency in care extends beyond individual interactions; inefficient management practices seem pervasive across both centers.

In terms of infrastructure and hygiene standards within these facilities, severe safety issues were highlighted prominently throughout multiple reviews—one particularly grim observation was regarding persistent pest problems like roaches infiltrating common areas such as the dining room. Furthermore, reports suggest insufficient maintenance leads to broken equipment and insufficient cleanliness in shared spaces like communal showers and bathrooms. Such environmental hazards pose serious risks not only to comfort but ultimately directly affect patient health outcomes as well.

Ultimately, despite some positive assertions regarding certain staff members’ dedication (particularly therapists), the overwhelming consensus paints a picture far more concerning than reassuring: both Sandia Ridge Center and St. John's Healthcare appear overwhelmed by operational shortcomings rooted in indifference toward resident welfare over profit maximization strategies instead. This unsettling narrative leads many families—and prospective clients—to seek alternative options entirely rather than contend with circumstances where basic dignity seems compromised daily within institutions touted as places for care and recovery.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albuquerque International (6 miles away) Albuquerque International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sandia Ridge Center is an assisted living community located in Albuquerque, NM. Our center offers a range of amenities to ensure our residents are comfortable and have everything they need. Each unit is fully furnished and includes cable or satellite TV, a dining room, a kitchenette, and Wi-Fi/high-speed internet access.

Our care services are designed to provide 24-hour supervision and assistance with daily living activities. Our trained staff is available to assist with bathing, dressing, transfers, and medication management. We also offer coordination with health care providers and transportation arrangements for medical appointments.

At Sandia Ridge Center, we understand the importance of nutrition and offer special dietary restrictions options for our residents. Our experienced chefs prepare delicious meals that cater to specific diets such as diabetes diets.

We believe in promoting mental wellness among our residents and offer a variety of activities on a daily basis. Residents can enjoy scheduled activities that cater to their interests and preferences.

Additionally, our location provides convenient access to various amenities in the surrounding area. There are five cafes, six parks, 20 pharmacies, 32 physicians, 32 restaurants, three places of worship nearby. Furthermore there is one theater and one hospital nearby.

At Sandia Ridge Center, we strive to create a welcoming environment where residents can enjoy their golden years with the utmost comfort and support.

Nearby Places of Interest

Physicians

  • Allergy and Asthma Care PC (0.4 miles)
  • New Mexico Pain and Spine Institute (1 miles)
  • Presbyterian Medical Group (1.1 miles)
  • Albuquerque Pediatric Associates (1.2 miles)
  • Allergy & Asthma Center (1.3 miles)
  • Southwest Retina (1.4 miles)
  • Dawn Abriel, DO - Bright Heart Health (1.5 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (0.8 miles)
  • Walgreens (1.5 miles)
  • Wahlert William PA (1.7 miles)
  • Walgreens (1.8 miles)
  • Smith's Food & Drug (2.3 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Relish (0.5 miles)
  • Whataburger (0.8 miles)
  • South China Restaurant (0.9 miles)
  • Five Guys Burgers & Fries (1.3 miles)
  • Basil Leaf Vietnamese Restaurant (1.3 miles)
  • Uptown Sports Bar (1.4 miles)
  • McDonald's (1.8 miles)

Places of Worship

  • Sangre De Cristo Catholic Church (0.6 miles)
  • Highland Baptist Church (3.1 miles)
  • Faith Chapel (3.8 miles)

Theaters

  • Regal Winrock IMAX & RPX (1.1 miles)

Cafes

  • The Range Cafe (1.5 miles)
  • Dutch Bros Coffee (2.1 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.1 miles)
  • Humble Coffee Company (3.2 miles)

Parks

  • Midtown Dog Park (1.7 miles)
  • Workers Memorial Park (2.4 miles)
  • Altura Park (3.1 miles)
  • Jeannette MacPherson Rest Area (3.4 miles)
  • New Mexico Veterans Memorial (3.6 miles)
  • Eunice Kaloch Park (3.9 miles)

Hospitals

  • Tri Core Reference Lab (3.8 miles)

Frequently Asked Questions

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