Ladera Center in Albuquerque, NM
Save5901 Ouray Road NW, Albuquerque, NM 87120
For more information about senior living options: (844) 490-3973
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The facility goes above and beyond for both residents and staff. They believe in their staff and strive to educate them. The staff mingle, laugh, and show mutual respect, making it feel like home. Call lights are answered quickly and resident requests are met promptly. Faith, Stephanie, and Natasha are assets to Ladera, caring for patients and families. The medical staff are amiable and professional. The staff are helpful, easy to talk to, and provide up-to-date information. The therapy department is knowledgeable and consistently helps patients regain strength. The CNA on the north back hall consistently responds quickly with assistance. The facility is very clean, with sweet and welcoming staff. The front desk and social services staff make visitors feel welcome. The staff are friendly and accommodating, contributing to a positive experience. The physical therapy team is amazing, and the overall staff are top-notch and caring. The facility is recommended, and residents are treated with care and compassion.
The business operations manager used high-pressure tactics to demand details about a relative's finances. The facility reportedly told hospital social workers that it could not care for the relative because it could not provide the needed care. The reviewer doubts the facility's ability to care for the patient during the hospital stay. The staff were described as unprofessional and some nursing staff were rude, not listening to patients. The facility was accused of negligence that led to an overdose and continued to administer medication in error. The place was described as smelling like urine and suggested it should be closed down. The discharge was delayed because insurance coverage ended, preventing recovery close to home. The patient-to-nurse ratio was criticized as 30 patients to 1 nurse, implying insufficient staffing. The check-in device was criticized as inflexible to capture faces. Some reviewers reported slow responses, such as slow phone answering and unreturned messages.Ladera Center in Albuquerque is best suited for families seeking a rehab-focused skilled nursing option where therapy-driven recovery and a genuine, personable staff are the primary draws. The center consistently attracts residents who need mobility work, post-surgical or post-stroke rehabilitation, and long-term care that emphasizes regular routines and measurable progress. When therapy teams are in sync with nursing staff and families, residents tend to regain function and feel quietly secure in a welcoming, home-like atmosphere. For anyone prioritizing tangible rehab outcomes, clear communication about progress, and daily staff availability, Ladera stands out.
However, several reviews flag reasons to consider alternatives. The most notable concerns revolve around business and administrative operations, with reports of high-pressure tactics related to finances and insurance questions. A pattern of mixed staffing experiences emerges, including instances of slow phone replies and uneven responsiveness. A few reviews describe professionalism and tone problems among some nursing aides, and there are vehement complaints about discharge delays and environmental issues such as an odor in certain areas. These factors suggest that families with very low tolerance for administrative friction or environmental inconsistencies may prefer other options or at least require diligent, in-person assessments before committing.
On the plus side, the core strengths at Ladera center around the people delivering care. The therapy department is repeatedly praised for knowledge, practicality, and encouragement, with patients noting real gains in mobility and strength. Nursing and CNA teams are described as compassionate, timely with medications, and responsive to urgent needs. Several visitors also highlight clean, welcoming common spaces, a strong sense of safety, and staff who treat residents with respect and kindness. Family members often leave with peace of mind that their loved one is being treated with patience, dignity, and practical attention to daily needs.
Yet the main drawbacks cannot be ignored. Staffing adequacy remains a recurrent concern, with some reviewers indicating too few CNAs for the patient load, which translates into slower responses and gaps in care at critical moments. Environmental complaints - such as persistent odors - appear in some accounts, pointing to inconsistent cleanliness in certain zones. The most troubling notes involve business operations and discharge planning, including situations where families felt pressured or misinformed about payments or when a patient's discharge was unduly delayed. Taken together, these issues threaten to undermine otherwise solid clinical care if not actively addressed.
Despite these tensions, the favorable aspects offset many of the downsides when the goal is rehabilitation and recovery. Where the therapy team shines, patients achieve meaningful mobility gains and regain independence, often accompanied by a rehab-centric daily rhythm that residents can opt into or out of depending on energy and mood. The culture among many staff members is described as friendly, patient-centered, and collaborative with families, which helps patients feel seen and motivated. For families prioritizing hands-on therapy, clear coaching from therapists, and a home-like environment, the pros can decisively tilt the decision toward Ladera, provided the unit or wing chosen aligns with these strengths.
Decision guidance should be clear: if the priority is aggressive rehabilitation with a warm, supportive staff that fights to restore independence, Ladera Center is a strong candidate worth visiting and comparing with alternatives. Prospective residents and families should schedule visits focusing on the therapy department, speak with multiple nurses and CNAs, and request a tour of the units where discharge and billing conversations occur. Ask about current staffing ratios, specific response times, and any ongoing initiatives to improve administrative workflows and environmental cleanliness. If transparency in billing and consistency in frontline care are non-negotiable, prepare to probe deeply or consider other communities after corroborating reviews with firsthand observations. The right choice will hinge on matching these practical realities with the family's tolerance for administrative nuance and environmental variability.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ladera Center in Albuquerque, NM is a fully-furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The apartments at Ladera Center are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services are provided to maintain cleanliness and tidiness.
The community also boasts beautiful outdoor spaces and gardens where residents can relax and enjoy the fresh air. Move-in coordination is available to assist new residents in the transition process.
In terms of care services, Ladera Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff at Ladera Center coordinate with health care providers to ensure that residents receive necessary medical attention. Medication management is also offered to ensure that medications are taken correctly.
For those with specific dietary needs, Ladera Center accommodates special dietary restrictions and provides diabetes diets if needed. Meals are prepared onsite by skilled chefs and served in a dining room setting. The community takes into consideration any special dietary requirements for residents.
To keep residents engaged and stimulated, there are scheduled daily activities that cater to their interests. This could include social events, exercise classes, arts and crafts sessions, or educational programs.
Located near Ladera Center are three cafes, four parks, twelve pharmacies, twenty physicians' offices, twelve restaurants, two transportation options nearby including transportation to doctors' appointments. Additionally, there is one place of worship nearby for spiritual support. In case of emergencies or medical needs, six hospitals are also conveniently located nearby.
Overall, Ladera Center offers a comfortable and supportive environment for seniors who require assistance with daily tasks while maintaining their independence.
Ladera Center is located at 5901 Ouray Road NW, Albuquerque, NM 87120 in Bernalillo County, New Mexico
Ladera Center on seniors.fyi includes 5 photos including images showing exercise equipment, parking, architecture, building, exterior, dining, interior, windows, and more.
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