Good Samaritan Society - Manzano Del Sol

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  • Interior

    An empty apartment living room with a view into the kitchen, featuring a carpeted floor and ceiling lights.

  • Building

    A residential area featuring a variety of vehicles parked on gravel.

  • Architecture

    A serene garden featuring a central fountain surrounded by lush greenery and blooming flowers.

  • Landscaping

    A serene outdoor patio area with rocking chairs and a view of a garden.

  • Kitchen

    A small kitchen area featuring appliances and wooden cabinets.

  • Garden

    A serene garden featuring a small pond surrounded by rocks and lush greenery.

  • Outdoor

    A serene urban garden viewed from an apartment balcony, showcasing lush greenery and a small outdoor space.

  • Bathroom

    A clean and minimalist shower area in a bathroom.

  • Hallway

    A narrow hallway with several doors leading to different rooms.

  • Exercise Equipment

    A well-equipped fitness area featuring various exercise machines in a modern space.

  • Healthcare

    Entrance of the Good Samaritan Society Manzano del Sol Village, a community-focused healthcare facility.

  • Urban

    A street view featuring modern apartment buildings alongside parked cars under a clear blue sky.

  • Meeting Space

    A meeting room equipped with tables, chairs, and a projector screen.

Good Samaritan Society - Manzano Del Sol

5201 Roma Avenue Ne, Albuquerque, NM 87108

For more information about senior living options: (844) 490-3973

4.1 from 73 reviews
5 stars
55
4 stars
1
3 stars
1
2 stars
0
1 stars
16

Skilled Nursing Facility

Overall Review of Good Samaritan Society - Manzano Del Sol

Pros

  • pro Yudenia is described as very caring and receptive to residents' needs.
  • pro Felicia is mom's favorite and treats her like her own mother.
  • pro The rehabilitation staff are said to take great care of residents.
  • pro Vera Schaeffer did an outstanding job helping families move in, being cordial, professional, and helpful.
  • pro Vera Schaeffer and Mark Salcido are described as attentive, easy to contact, and ready to assist with any issues.
  • pro The independent living apartments are spacious with good light and mountain views.
  • pro The facility offers amenities like an exercise room, hot tub, and indoor pool, with a convenient location near shopping and major routes.
  • pro The staff and residents are described as warm, friendly, and caring, with many staff members having worked there for years.
  • pro The overall independent living experience is described as welcoming and home-like.
  • pro Meals are described as decent, and pricing is reasonable.
  • pro The move-in process is noted as easy thanks to accommodating staff.
  • pro The community is described as engaging, with residents and staff creating a welcoming atmosphere.

Cons

  • pro Housekeeping stole all her expensive hygiene items and other personal belongings.
  • pro The staff forgot about the medicine, and the food was terrible.
  • pro They did not check whether she ate her meals, and she missed medical appointments due to poor record-keeping.
  • pro It was described as the worst place to be for a senior citizen, with care focused more on money than patients.
  • pro Her personal belongings went missing and she was left unchanged for hours; management did nothing.
  • pro She did not receive any physical therapy, yet charges were billed for PT.
  • pro The weekend staff neglected the patient, did not give medications, did not properly treat surgical wounds, and did not follow procedures, leading to readmission and infection.
  • pro There is no making up for the damage inflicted by their neglect.
  • pro Do not take your loved ones there.
  • pro A nurse did what she could but was three days too late.

Review

Manzano del Sol comes across in many reviews as a mixed bag - a place with a strong sense of community, long-tenured staff, and a broad range of experiences depending on who you talk to and which part of the campus you visit. Families repeatedly describe the campus as an active, welcoming environment that offers both independent living options and more intensive rehabilitation services. The setting itself is highlighted for its convenience and comfort: apartments that feel spacious and light, many with mountain views, and a campus that includes an exercise room, hot tub, and an indoor pool. The location in the city is praised for easy freeway access and nearby conveniences like a supermarket and hardware store, which some residents appreciate as part of an easier life in a retirement community.

A recurring thread among the most positive reviews is the quality of care delivered by certain staff members and the overall attitude of the caregiving team. Several residents sing the praises of specific individuals who went beyond the call of duty to attend to their loved ones. Yudenia is singled out as a standout in the rehabilitation setting, described as very caring and responsive to a family's needs. Felicia is named repeatedly as a particular favorite of one resident's mother, with commentators noting that she treats her like her own family. Vera Schaeffer appears as a key helper in the transition to the community, doing outstanding work in guiding a family through the move and continuing to be helpful afterward. The sentiment extends to the broader staff as well: one review emphasizes that "the staff? has been very accommodating, helping to set up internet and printers," and many describe the team as warm, helpful, and respectful. Independent living residents, too, celebrate a culture where longevity of staff translates into familiarity, trust, and a sense of home.

Beyond interpersonal care, several reviews highlight positive experiences with services and programs designed for older adults who are transitioning to new levels of care. Families note that the administrative and activities teams provide opportunities to stay engaged with wellness programs, social activities, and varied menus, which contributes to a feeling of vitality and belonging. A resident who moved from out of state specifically praises Vera Schaeffer for coordinating the move and helping with practical details, underscoring a perception that management can be responsive and customer-centered when things run smoothly. Other residents describe how the community supports everyday life - easy access to dining, exercise programs, and other amenities - helping to maintain independence while knowing there is supportive care available if needed.

Not every experience is positive, however. A significant portion of the feedback centers on serious concerns and unsatisfactory experiences that range from administrative gaps to direct lapses in care. One strongly negative post warns others not to bring their loved ones to the facility, alleging neglect in medication administration, poor quality meals, and an overall lack of care that necessitated private hospital care afterward. Other reviews detail missing personal belongings after a move or transfer, with belongings left missing for extended periods and communications that fail to yield results despite repeated inquiries. The sentiment extends to care management and clinical operations: some families report missed medical appointments and an insufficiently robust physical therapy regime, with complaints that therapy did not occur as scheduled or was not adequately followed through. The most scathing reviews come from those who describe weekend staffing as particularly negligent, leading to a feeling that the facility prioritizes administrative concerns or financial matters over the immediate needs of residents.

There are also personal testimonies that focus on the tension between independent living and the need for more intensive supervision. A few reviews celebrate long-term residency and the sense of community formed by shared experiences over many years, with residents recounting that their parents or grandparents spent extended periods at the facility with generally positive outcomes. In contrast, other comments recount experiences where care gaps caused real harm or distress, including a resident who required readmission to a hospital due to untreated or inadequately managed wounds and infections. These accounts emphasize the variability of care quality and raise questions about consistency in basic practices - such as ensuring timely meals, managing medications, coordinating PT, and communicating problems to families and to management in a timely and transparent way.

Taken together, the portrait of Manzano del Sol is one of a facility with real strengths and genuine dedication among many of its staff and volunteers, balanced by persistent and sometimes grave concerns raised by residents and families. The facility's advantages are its community feel, the availability of independent living along with rehabilitative services, an array of amenities, and several staff members who are clearly valued for their compassion and competence. The challenges, however, include reports of missing belongings, issues with medication administration, inconsistent PT the day-to-day, and gaps in communication and responsiveness - especially on weekends or during transitions between care levels. For families considering this community, the stories suggest a need for careful, in-depth conversations with the management team about care protocols, fallbacks for weekend coverage, and clear procedures for reporting and resolving concerns. A tour and direct discussions with Vera Schaefer, Mark Salcido, and the rehab team could provide critical clarity about how Manzano del Sol currently handles the care spectrum, requests for special arrangements, and ways the facility plans to close gaps that some families experienced.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albuquerque International (3 miles away) Albuquerque International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Good Samaritan Society - Manzano Del Sol is an assisted living community located in the vibrant city of Albuquerque, NM. This community offers a wide range of amenities to enhance the residents' quality of life.

For personal care and grooming needs, there is a beauty salon available on-site. Residents can enjoy their favorite TV shows or movies with cable or satellite TV in their own private rooms. Community operated transportation is provided for residents who need assistance getting around town.

The computer center allows residents to stay connected with loved ones and engage in online activities. Meals are served in a dining room with a restaurant-style setting, providing delicious and nutritious options for residents. For those who prefer to cook their own meals, there are kitchenette facilities available.

To keep active and fit, residents can utilize the fitness room or participate in various fitness programs offered. The gaming room provides opportunities for socializing and entertainment. The well-maintained garden and outdoor spaces offer a peaceful environment for relaxation.

Housekeeping services ensure that residents' living spaces are tidy and comfortable. Move-in coordination is provided to assist new residents with settling into their new home seamlessly. A small library offers a quiet place for reading and intellectual stimulation.

Residents have access to telephone services to stay connected with friends and family. Non-medical transportation arrangements are made for outings and appointments. Additionally, there is a wellness center that promotes overall health and well-being.

Wi-Fi/high-speed internet is available throughout the community for residents who wish to stay connected digitally with the outside world.

To cater to individual care needs, 24-hour call system and supervision are provided. Trained staff members offer assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diet or other preferences are accommodated during meal preparation.

A variety of activities are planned on a daily basis including resident-run activities, fitness programs, concierge services, scheduled daily activities, and planned day trips. Nearby, residents have access to cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.

Good Samaritan Society - Manzano Del Sol offers a welcoming and supportive environment for seniors who require assistance with daily tasks while maintaining their independence. The community's amenities, care services, dining options, and activities create a vibrant and fulfilling lifestyle for its residents.

Nearby Places of Interest

Pharmacies

  • Phil's Pills (0.2 miles)
  • Smith's Food & Drug (0.5 miles)
  • Walgreens (0.5 miles)
  • Walgreens (1 miles)
  • Smith's Food & Drug (1.1 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)

Restaurants

  • Sara Tori Di Tully Italian Pastry Shop (0.5 miles)
  • McDonald's (0.6 miles)
  • Le Bistro (0.6 miles)
  • Taco Bell (1.5 miles)
  • Giovanni's Pizzeria (1.5 miles)
  • Uptown Sports Bar (1.6 miles)
  • Magokoro (1.6 miles)

Cafes

  • Starbucks (0.5 miles)
  • Humble Coffee Company (0.6 miles)
  • Michael Thomas Coffee (1.3 miles)
  • Satellite Coffee (1.9 miles)
  • Olympia Cafe (1.9 miles)

Physicians

  • San Pedro Family Practice (0.6 miles)
  • Midtown Family Medicine (1.4 miles)
  • Dawn Abriel, DO - Bright Heart Health (1.4 miles)
  • Deana Dr - Dr Deana Mercer Mercer MD (1.7 miles)
  • University of New Mexico Health Sciences Center (1.7 miles)
  • Allergy & Asthma Center (1.7 miles)
  • Southwest Retina (1.8 miles)

Parks

  • Workers Memorial Park (0.7 miles)
  • Altura Park (1.2 miles)
  • Midtown Dog Park (1.2 miles)
  • Eunice Kaloch Park (1.6 miles)
  • Hyder Park (1.7 miles)
  • New Mexico Veterans Memorial (2.2 miles)
  • Roosevelt Park (2.6 miles)

Places of Worship

  • Highland Baptist Church (0.8 miles)
  • Faith Chapel (1.9 miles)
  • Saint George Greek Orthodox Church (3 miles)

Hospitals

  • Albuquerque Indian Health Center (1.6 miles)
  • Unm Psychiatric Center (1.6 miles)
  • University of New Mexico Hospital (1.7 miles)
  • Children's Hospital of New Mexico (1.7 miles)
  • Gibson Medical Center (2 miles)
  • Raymond G. Murphy Va Medical Center (2.1 miles)
  • Carrie Tingley Childrens Hospital (2.3 miles)

Theaters

  • Regal Winrock IMAX & RPX (1.7 miles)

Transportation

  • United Airlines Ticket Counter (3 miles)
  • TSA Checkpoint - Albuquerque International Sunport (3.1 miles)
  • Security Checkpoint (3.1 miles)

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