Seniorcare LLC - Mountain House

Pros

• The community is outstanding, with wonderful and caring staff.
• The place is highly recommended for good care.
• The staff includes interns from local healthcare colleges, enhancing the level of care.
• One of the staff members brings a dog, contributing to a positive atmosphere.

Cons

• They did not participate in the activities offered, which may indicate a lack of engagement.
• The community is financially unviable for some individuals or families.
• They assured the family they could manage difficult behavior, but immediately kicked out the loved one at the first sign of trouble.
• The admission process was misleading regarding their capacity to handle behavioral issues.
• Basic personal items and necessities like diapers and shampoo are not included in the care package.

Review

The community in question has received mixed feedback from families regarding the care provided to their loved ones. Many reviewers express a sense of gratitude for the staff, highlighting their qualities of kindness and professionalism. For instance, one reviewer noted that the staff was "wonderful and caring," which speaks volumes about the interpersonal connection they foster with residents. This sentiment is shared among other commenters who emphasize the supportive atmosphere created by the caregivers, making it easier for families to trust them with their loved ones’ care.

Despite these positive accolades towards the staff, some reviews indicate that while activities are offered within the community, not all residents choose to participate in them. One reviewer mentions that their loved one did not engage in any activities available at the facility. This raises questions about how well opportunities for socialization are promoted among residents, as engaging in activities can significantly enhance quality of life and overall mental well-being. While some may find satisfaction in simply receiving care, others might benefit from more encouragement or structure to help them make use of these offerings.

Financial considerations also surface as a common concern among reviewers. A specific commenter pointed out that although they found the place to be great, it was unfortunately beyond their financial reach. This highlights a critical issue many families face when seeking suitable senior care options; despite high-quality service, affordability remains a significant barrier to entry for many prospective residents. The balance between cost and quality is a complex issue that is often at odds in discussions surrounding senior living communities.

In another starkly contrasting review, an experience was shared where a resident was transferred from a senior behavioral health hospital after showing difficult behaviors at home. Initially assured by the community's management that they could handle such challenges, this family faced disappointment when their loved one was expelled following only minor signs of problematic behavior. The abruptness of this decision left them feeling dissatisfied with both communication and support from the community during what should have been a transitional period for their loved one. Such experiences highlight potential shortcomings in managing higher-needs cases within these settings.

In discussing staffing further, another reviewer expressed appreciation for those working at the facility, especially noting that there are interns from local healthcare colleges involved in daily operations. This infusion of fresh talent may offer innovative ideas and youthful energy but also raises concerns about consistency and continuity of care since interns may vary over time according to academic schedules or requirements.

Lastly, practical limitations include what basic items and services are included in facilities like this one; specifically mentioned were personal items such as diapers or shampoo not being covered under standard fees or packages offered by the facility. Families want clarity on such policies as they can significantly affect budgeting for long-term residential placements.

In conclusion, while this community has commendable aspects—such as caring staff members and an array of activity offerings—the balance between positive experiences and negative feedback presents potential areas for improvement within its operations. Financial accessibility remains a barrier for many families looking for care solutions amid stories of unsatisfactory handling of challenging behavior scenarios which raise questions about overall effectiveness in addressing diverse resident needs.

This area of Albuquerque, New Mexico, offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant neighborhood. There are several restaurants within close proximity, providing diverse dining options. Additionally, there are multiple pharmacies nearby for easy access to medications and health supplies. The neighborhood also features several parks, including dog-friendly options, ideal for leisurely walks and outdoor activities. Medical facilities such as family practices and hospitals are within a reasonable distance for healthcare needs. Places of worship are available for spiritual support, and a nearby theater provides entertainment options. Overall, this area offers a convenient and well-rounded community for seniors seeking a comfortable living environment in Albuquerque.

Restaurants

• Sara Tori Di Tully Italian Pastry Shop (0.2 miles)
• Le Bistro (0.6 miles)
• McDonald's (0.7 miles)
• Magokoro (1.3 miles)
• Uptown Sports Bar (1.3 miles)
• Viet Taste (1.4 miles)
• McDonald's (1.4 miles)

Pharmacies

• Phil's Pills (0.4 miles)
• Smith's Food & Drug (0.6 miles)
• Smith's Food & Drug (0.9 miles)
• Walgreens (0.9 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1 miles)
• Walgreens (1.5 miles)

Parks

• Workers Memorial Park (0.4 miles)
• Altura Park (0.9 miles)
• Midtown Dog Park (1 miles)
• Hyder Park (1.9 miles)
• Eunice Kaloch Park (1.9 miles)
• New Mexico Veterans Memorial (2.6 miles)
• Roosevelt Park (2.6 miles)

Cafes

• Starbucks (0.4 miles)
• Humble Coffee Company (0.6 miles)
• Michael Thomas Coffee (1.4 miles)
• Satellite Coffee (1.9 miles)
• Olympia Cafe (2 miles)

Physicians

• San Pedro Family Practice (0.8 miles)
• Midtown Family Medicine (1.1 miles)
• Dawn Abriel, DO - Bright Heart Health (1.2 miles)
• Deana Dr - Dr Deana Mercer Mercer MD (1.6 miles)
• University of New Mexico Health Sciences Center (1.6 miles)
• Allergy & Asthma Center (1.8 miles)
• Southwest Retina (1.8 miles)

Places of Worship

• Highland Baptist Church (1.2 miles)
• Faith Chapel (1.6 miles)

Hospitals

• Albuquerque Indian Health Center (1.5 miles)
• Unm Psychiatric Center (1.5 miles)
• University of New Mexico Hospital (1.6 miles)
• Children's Hospital of New Mexico (1.6 miles)
• Carrie Tingley Childrens Hospital (2.1 miles)
• UNM Cancer Reseach and Treatment Center (2.2 miles)
• Gibson Medical Center (2.4 miles)

Theaters

• Regal Winrock IMAX & RPX (1.6 miles)