Lakeview Rehabilitation And Care Center

Pros

• The staff at Lakeview is consistently praised for their friendliness, providing a welcoming and supportive environment for patients and families.
• Many reviews highlight the cleanliness of the facility, noting that it is well-maintained and pleasant to be in.
• Patients have reported positive experiences with the rehabilitation services, appreciating the skilled and dedicated professionals involved in their care.
• The food served at Lakeview is often mentioned as being of high quality, resembling home-cooked meals that are warm and delivered promptly.
• Family members express gratitude for the helpfulness of the social workers and administrative staff, who guide them through processes and ensure a smooth experience.
• Reviewers commend the quick response times to call bells, indicating a commitment to patient care and attention to needs.

Cons

• The facility’s physical therapy was minimal, providing inadequate support for rehabilitation.
• Intermittent blockages in the bathroom prevented staff from properly assisting patients.
• Nursing help often took over an hour to arrive, leading to distressing situations for patients.
• A patient experienced explosive diarrhea and had to lay in soiled conditions for extended periods due to neglect.
• One staff member behaved rudely and dismissively toward patients and their families.
• There were reports of staff members sleeping at the nurses' station, raising concerns about care quality.
• Inadequate communication regarding patient care led to tragic outcomes, as seen in one family's experience with their loved one’s sudden death.
• Some patients felt terrified and helpless due to the intimidation from certain staff members and long wait times for assistance.
• The outsourced billing company received poor ratings, indicating incompetence in handling financial matters related to care.

Review

Lakeview Rehabilitation and Care Center has been a focal point for mixed experiences among patients and their families, as evidenced by numerous reviews highlighting both commendable care and alarming instances of negligence. The facility's reputation fluctuates dramatically, with some praising the attentive nature of the staff, while others share distressing accounts of inadequate treatment that left patients in dire situations.

Several reviewers emphasize the apparent discrepancies in patient care quality at Lakeview. One individual described their own experience as severely lacking in essential rehabilitation for an arthritic knee, noting minimal physical therapy efforts over more than a month. They recounted frustrations with hygiene, claiming that attendants struggled to manage bathroom facilities effectively, often leading to extended periods without proper assistance. This situation was compounded by episodes of distress where patients were left without help for over an hour, culminating in a harrowing loss of bowel control that they attributed to poor food quality and inadequate medical supervision. Such experiences raise serious questions about the standards maintained within the facility.

Conversely, other reviews present a markedly different perspective on Lakeview’s services. Many families expressed gratitude for the care their loved ones received during rehabilitation after surgeries or illnesses. They highlighted clean facilities, positive interactions with friendly staff members, and effective rehabilitation programs as points of pride. Administrators like Brian and social workers such as Nicole have been recognized for their warmth and supportive efforts throughout patients' stays. Additionally, several individuals noted that timely responses from staff upon pressing call bells made significant differences in their overall experience.

However, contrasting testimonials do emerge, particularly concerning issues related to staff availability and responsiveness. A troubling review detailed an instance where a family member experienced prolonged waits for assistance—sometimes reaching uncomfortable durations—while also indicating lapses in oversight regarding critical medical needs. This reflects a broader concern about adequate staffing levels during shifts and whether all personnel are sufficiently trained to cater to diverse patient requirements.

On another front, some reviewers have expressed dissatisfaction with the handling of billing matters and customer service outside direct patient care—pointing specifically to Future Care’s management as inept amidst billing complexities. This adds another layer of frustration for families already grappling with emotional strains due to health crises involving their loved ones.

As one delves deeper into these narratives surrounding Lakeview Rehab Center, it becomes clear that there is no singular consensus on the quality of care provided; experiences can vary significantly based on numerous factors including specific staff members encountered or procedural efficiencies observed during one's stay. For every glowing recommendation denoting exemplary service from healthcare providers eager to assist their patients' recovery journeys, there exists an equally potent criticism reflecting systemic failures indicative of broader institutional challenges.

In conclusion, prospective patients and their families should approach Lakeview Rehabilitation with an awareness informed by both positive anecdotes celebrating compassionate caregiving alongside cautionary tales highlighting serious oversights that can adversely affect vulnerable individuals seeking recovery support. As healthcare continues evolving post-COVID-19 pandemic era challenges arise not only about treatment efficacy but also reflect on how institutions address accountability across every aspect—from daily patient interactions down to administrative functions which ensure smooth operational flow within rehabilitation settings such as Lakeview.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Pompton Pharmacy (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Hometown Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Hershfield Park (0.8 miles)
• Paterson Great Falls National Historical Park (7.3 miles)
• Saddle River County Park (8.9 miles)
• Saddle River County Park - Dunkerhook Area (9.6 miles)
• Volunteers Park (9.8 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.9 miles)
• Starbucks (4.9 miles)
• Willow & Whisk (5.8 miles)
• Starbucks (7 miles)
• Panera Bread (7.3 miles)
• Panera Bread (8.9 miles)

Restaurants

• Pompton Queen Diner & Restaurant (1.5 miles)
• Curly's Ice Cream (1.6 miles)
• Oakland Diner (1.6 miles)
• The Wayne Hills Diner & Restaurant (2.3 miles)
• Maggies Town Tavern (2.9 miles)
• Jersey Johnnys Grill (3.4 miles)
• Burger King (4.6 miles)

Hospitals

• Chilton Memorial Hospital (3.1 miles)
• St Joseph's Regional Medical Center (8.4 miles)
• The Valley Hospital (9.1 miles)
• Saint Clare's Hospital (9.8 miles)

Places of Worship

• Immaculate Heart Of Mary School (3.3 miles)
• Hawthorne Gospel Church (6.1 miles)
• St Pauls Parish (7.6 miles)
• Community Church Of Glen Rock (8.1 miles)
• All Saints Episcopal Church (8.1 miles)
• Clifton Blue Mosque (10.6 miles)

Physicians

• Nihal De Silva (3.6 miles)
• Costello Oral Surgery Associates (4.1 miles)
• Retina Associates of New Jersey PA (5 miles)
• Christian Health Care Center () (5.3 miles)
• Dr Mondana S. Yazdi, MD (5.5 miles)
• Paterson Community Health Center (7.2 miles)
• Changebridge Medical Associates (8.6 miles)

Transportation

• IHA Arbor Road Bus Stop (4.8 miles)
• NJT - Hawthorne Station (7.2 miles)
• NJT - Waldwick Station (8 miles)
• Metro North / NJT - Suffern Station (10.4 miles)

Theaters

• Cinemark (7.3 miles)