Summer Hill Apartments - NO LONGER EXISTS

Pros

• The staff at Summer Hill Apartments is described as very friendly and helpful, providing residents with valuable information and assistance throughout the move-in process.
• Residents appreciate the cleanliness and well-maintained conditions of the facility, making it a pleasant place to live.
• The apartments are seen as comfortable and inviting, with ample closet space and good natural light through large windows.
• There is a strong sense of community, with residents looking out for each other and forming friendly connections.
• The maintenance staff is praised for being responsive and always available to address residents' needs promptly.
• One resident expresses satisfaction with the food service provided by the new chef, highlighting an improvement in dining experiences.
• Carol B recommends Summer Hill Apartments for its safe, clean, friendly environment at a reasonable price, particularly for seniors like her father who has lived there for many years.

Cons

• The tenants above are occupying inappropriate numbers for the space, leading to noise disturbances.
• There have been numerous instances of mail theft, causing distress and financial loss to residents.
• The laundry facilities are inadequate for the number of apartments, with machines frequently out of order and management unresponsive to complaints.
• The management is described as inept and unprofessional, contributing to a poor living environment.
• The buildings are cold and unwelcoming, lacking decorations or care that would enhance the atmosphere.
• There is a serious issue with bedbugs affecting multiple floors, with ongoing problems reported despite attempts at pest control.
• Maintenance has been criticized for being ineffective, with cleanliness and light bulb outages in common areas going unattended.

Review

The ongoing dissatisfaction among tenants at a housing complex managed by CHCC has become increasingly pronounced over the past few years. Many residents have expressed significant concerns about the management's handling of various issues, particularly relating to tenant safety, inadequate facilities, and overall quality of living. Over the course of nearly three years, one resident has repeatedly voiced frustrations about noisy neighbors above them and poor occupancy regulations. The presence of two young men aged 18 and 20 living with their mother in a one-bedroom apartment raises questions about adherence to occupancy laws. While these issues appear to be persistent sources of disturbance, a more pressing concern is the alarming rate of package thefts—over $900 worth—which has left residents feeling vulnerable and insecure within their own homes.

Compounding this sense of insecurity are reports from other tenants regarding the overall atmosphere within the complex. Although some residents have begun to notice improvements in food services thanks to a new chef, many continue to feel that management is failing in numerous operational aspects. The laundry facilities serve as a particular sore point; with only twelve washers and dryers allocated for over 167 apartments, tenants frequently face long wait times and malfunctions. Complaints about sluggish repair responses from service companies highlight an increasing frustration that many share regarding both cleanliness and efficiency in maintaining communal spaces.

Moreover, occupants find themselves wrestling with unresolved pest control issues, such as bedbug infestations that have persisted for several years. Residents recounted previous experiences where management downplayed the severity of these infestations instead of taking decisive action to eradicate them altogether. This negligence not only creates an unhealthy living environment but also fosters feelings of mistrust towards management's ability to ensure tenant welfare.

The general state of maintenance around the property further adds to resident discontent. Tenants describe environments marked by uninviting conditions; hallways are poorly lit due to burnt-out light bulbs that remain unfixed for months on end, while common areas lack decor or care necessary to create a welcoming community atmosphere. This deterioration reflects poorly on CHCC’s management capabilities since they took over operations.

While there are pockets of positive feedback—particularly concerning maintenance staff who reportedly respond promptly when called—the overarching narrative tends toward dissatisfaction with the current management team owing much to their perceived indifference toward resident complaints and needs. Several reviews mention how staff interactions can come off as curt or unprofessional; this perception may contribute significantly to declining morale among residents.

In stark contrast, some residents fondly remember past experiences at the complex where they enjoyed strong community ties and quality services—a sentiment echoed by those who wish for improvements reminiscent of better days gone by. As tenants continue expressing their grievances through collections like this review summary, it becomes evident that CHCC must take immediate actions not only for legal compliance but also for fostering a livable environment that respects the interests and concerns of all its residents if they hope to recover trust and improve conditions within this community.

Located in Wayne, New Jersey, this area offers a variety of amenities for seniors to enjoy. With several restaurants such as Maggies Town Tavern and The Wayne Hills Diner & Restaurant within close proximity, residents have a range of dining options to choose from. Additionally, there are pharmacies like CVS Pharmacy and Walgreens nearby for easy access to medical supplies. For those seeking spiritual fulfillment, places of worship such as Immaculate Heart Of Mary School and Hawthorne Gospel Church are within a short driving distance. The area also boasts beautiful parks like Hershfield Park and Paterson Great Falls National Historical Park for leisurely walks and outdoor activities. Accessible transportation options include the IHA Arbor Road Bus Stop and NJT - Hawthorne Station for convenient travel around the area. Overall, this part of Wayne offers a comfortable and convenient living environment for seniors looking to settle down in a welcoming community.

Restaurants

• Maggies Town Tavern (1.3 miles)
• The Wayne Hills Diner & Restaurant (1.3 miles)
• Pompton Queen Diner & Restaurant (2.6 miles)
• Oakland Diner (2.7 miles)
• Jersey Johnnys Grill (3.2 miles)
• Curly's Ice Cream (3.3 miles)
• Burger King (3.9 miles)

Places of Worship

• Immaculate Heart Of Mary School (2.2 miles)
• Hawthorne Gospel Church (4.2 miles)
• Community Church Of Glen Rock (6.1 miles)
• All Saints Episcopal Church (6.2 miles)
• St Pauls Parish (6.9 miles)
• Clifton Blue Mosque (8.7 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• Pompton Pharmacy (3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.5 miles)

Parks

• Hershfield Park (2.8 miles)
• Paterson Great Falls National Historical Park (5.4 miles)
• Saddle River County Park (7 miles)
• Saddle River County Park - Dunkerhook Area (7.6 miles)
• Anderson Park (9.7 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Willow & Whisk (4.5 miles)
• Starbucks (5.3 miles)
• Panera Bread (6.2 miles)
• Panera Bread (8.3 miles)

Physicians

• Costello Oral Surgery Associates (3.4 miles)
• Christian Health Care Center () (3.5 miles)
• Retina Associates of New Jersey PA (4.2 miles)
• Dr Mondana S. Yazdi, MD (4.2 miles)
• Paterson Community Health Center (5.2 miles)
• Nihal De Silva (5.5 miles)
• New Jersey Regional Eye Care (8.2 miles)

Hospitals

• Chilton Memorial Hospital (3.9 miles)
• St Joseph's Regional Medical Center (6.5 miles)
• The Valley Hospital (7.3 miles)

Transportation

• IHA Arbor Road Bus Stop (4.1 miles)
• NJT - Hawthorne Station (5.2 miles)
• NJT - Waldwick Station (6.5 miles)

Theaters

• Cinemark (6.3 miles)
• Dreamscape at AMC Garden State Plaza (9.6 miles)