CareOne at Teaneck

Pros

• The nursing staff during the day received positive feedback for their quality of care.
• Billy, an administrator, was praised for being extremely helpful, thoughtful, and kind in assisting families emotionally.
• The therapists and doctors were described as excellent, contributing to a good experience for patients.
• Nurses and therapists were noted as miracle workers with great patience and wonderful attitudes.
• Patients were treated with respect by the staff, which contributed to a positive atmosphere in the facility.
• The aides were recognized as angels for their kindness towards both patients and families.

Cons

• The administration is described as a "bunch of money hungry, greedy individuals" who failed to address billing issues despite multiple calls.
• Overnight nursing staff left much to be desired, indicating a lack of adequate care during those shifts.
• A family member experienced negligence when their loved one contracted Covid after being moved between floors with positive cases and did not receive timely attention from the staff.
• There were serious communication failures, with phone calls often going unanswered and messages left without response, causing additional distress for families.
• The facility was criticized for its handling of patient care during the pandemic, leading to tragic outcomes due to perceived neglect.
• Patients were placed in situations that compromised their health, resulting in avoidable complications and deaths.
• Food delivery restrictions created difficulties for dietary needs, leaving some patients dissatisfied with meal options.
• Overall experiences indicated that administrative incompetence overshadowed the efforts of nursing and therapy staff.

Review

The feedback regarding care facilities often presents a dual narrative: one that highlights the dedication and compassion of the nursing staff and another that critiques systemic administrative issues. Several reviewers have shared their experiences at this specific facility, painting a complex picture of caregiving amidst significant operational shortcomings.

Many individuals praised the daytime nursing staff for their attentiveness and quality of care. Reviewers consistently noted that these nurses displayed patience and respect towards the patients, treating them with dignity during their recoveries. Specific comments acknowledged the therapists as "miracle workers," highlighting their skill level, positive attitudes, and overall effectiveness in aiding patient rehabilitation. However, there were concerns expressed about communication among staff members. Some reviewers mentioned that while problem-solving was generally swift once initiated, delays in communication could lead to frustration for both patients and their families.

Conversely, the overnight shifts did not receive similarly positive feedback. Multiple accounts indicated a lack of responsiveness during night hours, particularly when family members attempted to reach out via phone calls for updates or assistance. Instances where calls went unanswered were alarming for families who were eager to ensure loved ones were receiving adequate attention. This dissatisfaction extended to food service issues as well; some vegetarians reported difficulties obtaining suitable meals during their stays.

A particularly distressing story arose regarding an individual’s mother who suffered from COVID-19 during her time at the facility early in 2020. The reviewer described a poorly managed admission process where their mother was placed on a floor already housing COVID-positive patients without proper precautions being taken beforehand. The chain of events culminated in tragic consequences, amplifying anger toward what they perceived as negligence on behalf of the administration—especially given a delayed response to urgent messages sent by family members concerned about the patient’s deteriorating condition.

Administrative struggles appeared frequently in these reviews. Complaints surfaced concerning billing practices that resulted in harrowing consequences for those affected; one reviewer was shocked to find an already settled bill sent to collections five months post-payment—an act which significantly impacted their credit score. Attempts to resolve this financial anomaly proved futile; calls for assistance yielded no returns from administrators, leading to palpable frustration over customer service reliability.

While caregivers like nurses and aides received commendations for exemplary service given under challenging conditions—often expressing kindness towards both patients and families—administrative mismanagement loomed large across various narratives as detrimental to overall trust in the facility's operations. Numerous accounts emphasized cash-oriented motives attributed to management, raising serious concerns about prioritizing profits over patient welfare.

In closing, while moments of compassionate care shone through stories shared by former patients and relatives—illustrating professional commitment amongst medical personnel—a persistent theme emerged reflecting administrative neglect causing heightened anxiety among families relying on these services during vulnerable times. Henceforth, this encapsulated experience serves not just as feedback but also as constructive criticism meant to encourage necessary improvements within healthcare administration practices moving forward.

This part of Teaneck, New Jersey, offers a range of amenities and resources suitable for senior living. With several hospitals located within a few miles, including Holy Name Medical Center and Bronx VA Medical Center, residents have easy access to healthcare services. There are also numerous cafes, pharmacies, and restaurants in the vicinity for convenience. For recreation and leisure activities, there are parks such as Flat Rock Brook Nature Center and Van Saun County Park nearby. Additionally, transportation options like MTA Subway stations provide easy connectivity to the surrounding areas. Places of worship like The Riverdale Minyan and Ahavas Israel cater to spiritual needs. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient living experience with essential services close at hand.

Hospitals

• Holy Name Medical Center (0.4 miles)
• Milstein Hospital Building (4.4 miles)
• Russ Berrie Medical Science Pavilion (4.6 miles)
• NewYork-Presbyterian Allen Hospital (5.2 miles)
• Bronx VA Medical Center (5.6 miles)
• St Barnabas Hospital (6.5 miles)
• Metropolitan Hospital Center (7.3 miles)

Cafes

• Bogota Press Cafe (1.4 miles)
• Starbucks (2.3 miles)
• Starbucks (3.6 miles)
• Kuppi Coffee Company (4.4 miles)
• Starbucks (4.7 miles)
• Pier I Cafe (6.9 miles)
• Starbucks (7.3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (3.2 miles)
• Walgreens (3.6 miles)

Restaurants

• McDonald's (1.6 miles)
• McDonald's (2.1 miles)
• Houston's (2.2 miles)
• Kura Revolving Sushi Bar (2.8 miles)
• McDonald's (2.8 miles)
• McDonald's (2.8 miles)
• The River Palm Terrace (3.3 miles)

Theaters

• AMC DINE-IN Shops At Riverside 9 (2.1 miles)
• Dreamscape at AMC Garden State Plaza (4.3 miles)
• AMC Loews Lincoln Square 13 (7.2 miles)

Parks

• Flat Rock Brook Nature Center (2.3 miles)
• Van Saun County Park (4.2 miles)
• J. Hood Wright Park (4.3 miles)
• Inwood Hill Park (4.8 miles)
• Riverdale Park (5.2 miles)
• St Nicholas Park (5.2 miles)
• Rutherford Memorial Park (6.1 miles)

Transportation

• MTA Subway - 181st St (4.2 miles)
• MTA Subway - 190th St (4.3 miles)
• MTA Subway - 168th St (4.5 miles)
• MTA Subway - Dyckman St (4.7 miles)
• MTA Subway - Inwood/207th St (4.8 miles)
• Metro North - Riverdale Station (5.5 miles)
• MTA - 125th St Subway Station (5.9 miles)

Physicians

• Morgan Stanley Children's Hospital (4.5 miles)
• Park Medical Group PA (4.7 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (6.7 miles)

Places of Worship

• The Riverdale Minyan (5.2 miles)
• Bais Torah U'tefilah (6.4 miles)
• Ahavas Israel (6.5 miles)
• Clifton Blue Mosque (7.1 miles)